Ashley Park at Brier Creek
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A
Award Winner
10300 Pine Lakes Court, Raleigh, NC 27617

4.2

(892 Reviews & Surveys)
$1,297 - $4,403/mo

Reviews

4.2 rating

627 total reviews

(

460 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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jnbn

Resident 2002 - 2003

2.0

11/23/2003

Don´t be fooled by the first impression - STAY AWAY

The amenities are great, the apartments are spacious and pretty. The good things stop there. I leased at Ashley Park for over a year from when they were brand new to a year later being run down, poorly maintained, full of mold and an incompetent maintenance staff. The leasing agents have knowingly moved a family with children into a mold-infested apartment without fixing the problem. They only "cleaned" it. There have been several car break ins. There are a large number of hoodlum-type kids and teens running around in groups and they are disrespectful and scary. At night, you don´t want to walk around too much. The residents started off as nice, professional people and lately there has been a less classy type of people moving in. Epoch created this property only to sell it. They are trying to fill it up and they don´t care how it´s done. They will not spend money on maintenance because they are trying to ditch the property.

    Property Manager Response

    1/25/2019

    Thank you so much for taking the time to write a review about Ashley Park. We are very sorry to hear about your experience back in 2003 and truly feel sorry that you were unhappy in your home. We would like to let you know that there have been many changes at Ashley Park over the past 15 years, including changes in management. We would love to invite you back to look at our community today to see our improvements. Thanks again for writing this review. Have a great day!
    Review Author Icon

    Current Resident 103874

    Resident 2002 - 2003

    1.5

    11/23/2003

    They look nice, but don´t be fooled.... stay away!

    I´m really glad I found this site... hopefully more people will find it as well and think twice about moving here. <br> <br>So where do I start....... I moved here right when they opened and everything seemed great for a while. The original office staff was nice and seemed to care about the residents, most of the neighbors seemed nice, they had great resident socials, etc. Then things started going downhill fast. <br> <br>First of all, if you´re thinking of moving here..... DON´T. They have a serious mold problem that they have yet to even acknolwledge much less fix. They have knowingly moved people into apartments that have dangerous amounts of mold. What do I mean by dangerous? Well, I´ve been here a while and I´ve known 3 women that were pregnant. 2 of em ended up losing their babies and the other one had her´s 2 months premature. They finally wised up and moved out, so I´m not sure how things turned out for them. Is that enough reason for you to stay away? Mold is a very serious and dangerous issue and I know for a fact that all of the Brier Creek neighborhoods have it, so if you´re looking at them too, don´t even bother. <br> <br>The buildings are built on swamp land and are falling down... we have suveyors and "Ram Jack" people out here every few weeks. The rent here is expensive and I thought that would mean safe, but this place is quickly becoming the ------. Walking my dog after dark is always scary and the fact that cars are broken into pretty much weekly is not very comforting either. I frequently see what apears to be gang members walking around in packs seemingly looking for trouble and from what I´ve heard they´ve been able to find it on numerous occasions. <br> <br>So why am I still here? Believe me, I wish I wasn´t. My lease ends in a few months and I can´t wait to move far, far away from this place. <br> <br>So unless you like paying outreagous prices to live in a mold-infested ------, then do yourself a favor and look somewhere else. This review may sound overly harsh, but I´ve lived at 5 other places in the triangle and I´ve never lived in a place as bad as this. The last reviewer is right... Epoch management is looking to sell this place and they really don´t care about the residents or the problems that they know they have. Anytime a maintenence tech or a leasing agent tries to bring up the issues to the owner they either get demoted or fired and I know for a fact that that´s happened at least 3 times. <br> <br>So heed my advice and stay away.... you´ll be glad you did.

      Property Manager Response

      1/25/2019

      Thank you so much for taking the time to write a review about Ashley Park. We are very upset to hear about your experience back in 2003 and truly feel sorry that you were unhappy in your home and felt unsafe in your community. We would like to let you know that there have been many changes at Ashley Park over the past 15 years, including a change in management. Safety and maintenance are top priorities to our team today. We would love to invite you back to look at our community today to see our improvements. Thanks again for writing this review. Have a great day!
      Review Author Icon

      Current Resident 79756

      Resident 2003

      4.2

      11/19/2003

      Best Place Ever

      I have nothing but positive things to say about this place. The staff is there to listen and they try to fix any problem your having. The maintance has improved so much since I´ve been living here. The apartments are over a year old and they are starting to settle so there are some problems there but thats expected, maintance comes right out and fixes it. The club house has everything and anything you would need, from a pool and hottub to an indoor basketball court and a billards room. I truly have to say its the best apartment community I´ve ever lived in.

        Review Author Icon

        Current Resident 73866

        Resident 2003

        1.0

        11/18/2003

        So Bad It´s Unbelieveable!!!!

        Let me see--rats, mice, drug dealers, awful office staff, awful parking, gates never work, and IT´S FALLING APART!!!! This is the geotto, man! And, just try to get the maintenance staff to do anything. RIPOFF! RIPOFF!RIPOFF! Enough said?!

          Property Manager Response

          1/25/2019

          Thank you for taking the time to write this review. We are so sorry to hear that you had a negative experience at Ashley Park back in 2003--we are truly upset to hear when someone is unhappy in their own home. We would like to let you know that there have been many changes at Ashley Park over the past 15 years, including changes in management. Today, our team tries are best to make sure maintenance requests are handled in a timely fashion. We also have a new office staff that works hard to make sure our residents are happy. We would love to invite you back to look at our community today and to meet our new team members. Thanks again for writing this review. Have a great day!
          Review Author Icon

          OnlyOneTimeUser

          Resident 2002 - 2003

          3.8

          11/4/2003

          Had a nice experience

          I have lived here for one year and didn´t really have any negative experience with apartment itself and staff members. However, the maintenance response is slow. <br> <br>Apartment location is very convenient and the area is booming. Walking distance to restaurants and shopping places. <br> <br>Haven´t had mold problem as described by other residents. Maybe it depends on which building you live in (Mine is building #2). <br> <br>Overall, I would highly recommand this place. <br>

            Property Manager Response

            1/25/2019

            Thank you for taking the time to write us this great review. We are so happy that you loved our apartments and location back in 2003--we are still so happy with our location today! We have made many changes since 2003 and would love to invite you to come back and visit. If you're interested, feel free to stop by at any time. Thanks again!
            Review Author Icon

            Current Resident 763804

            Resident 2003

            1.0

            10/2/2003

            I could go on forever about why this place sucks!

            The apartments are beautiful but they are quickly falling apart. Mold is a big issue and these are only 1-2 years old. Could be very dangerous for childern and those with asthma. Its best to avoid the place in these instances. They don´t mention that to you when looking at the place and its a true health concern. <br> Some of the neighbors are very nice while others act like they got a "get out of jail free" card. Some are very ------ for lack of a better word and are rude and confrontational. Seems like they have some sort of low income program. Our apartment was expensive and no reduction in rent would make me want to endure it. The staff seem nice but are easily caught in lies. It is worth breaking your lease if you already live there. There is never anyway to park and you get tickets if you park anywhere that isn´t a parking place. Neighbors are loud and the apartments are poorly built so you hear everything little thing that your neighbors do. My apartment was also dirty upon moving in. I wouldn´t recommend this place to anyone. You will be unhappy if you move there unless you like being miserable.

              Property Manager Response

              1/25/2019

              Thank you so much for taking the time to write a review about Ashley Park. We are very sorry to hear about your experience back in 2003 and truly feel sorry that you were unhappy in your home. We would like to let you know that there have been many changes at Ashley Park over the past 15 years, including changes in management. We would love to invite you back to look at our community today to see our improvements. Thanks again for writing this review. Have a great day!
              Review Author Icon

              Current Resident 749916

              Resident 2003

              1.0

              9/30/2003

              STAY AWAY!!!!!

              Hands down the worst experience I´ve ever had with an apartment complex...and we´ve only been there 2 weeks! From finding dried urine on the toilets upon move-in to being physically threatened by a neighbor after reporting a noise problem, Ashley Park is as far from a "luxury apartment" as I can imagine. A staff member has entered our apartment unannounced, closing our cats off from their food, water, and litter box for an entire day. Service requests have gone unanswered for 2 weeks. We are now attempting to move out and are getting a huge run-around and have been lied to numerous times. Please do yourself a favor and find somewhere else to live. Ashley Park and Epoch Management = hell on earth.

                Property Manager Response

                1/25/2019

                Thank you for taking the time to write this review. We are so sorry to hear that you had a negative experience at Ashley Park back in 2003--we are truly disheartened to hear when someone is unhappy in their own home. We would like to let you know that there have been many changes at Ashley Park over the past 15 years, including changes in management. Today, our team is making it a top priority to try to ensure that our units look great for residents upon move in and that service requests are answered in a timely fashion. We would love to invite you back to look at our community today and to meet our new team members. Thanks again for writing this review. Have a great day!
                Review Author Icon

                Current Resident 732401

                Resident 2002 - 2003

                1.0

                9/27/2003

                Just Awful!

                My apartment reeks of mold. The neighbor is like the ´Hood´; I´m a single woman and I fear for my safety. The office staff probably used to be auditors for the IRS; they´re rude and uncaring. Maintenance is pathetic. The place is new and it´s already falling apart. Garbage stacked up outside peoples´ doors and no one seems to care. Also, dog droppings pile up and there is no effort to police it. I wouldn´t wish this place on Osma Bin Laden!!!

                  Property Manager Response

                  1/25/2019

                  Thank you so much for taking the time to write us a review. All customer feedback is very important to our team, regardless of when it was given. We are truly sorry to hear that you did not have a pleasant experience back at Ashley Park in 2003. We can assure you that our team today is focused on resident satisfaction and safety. Since 2003, we have made several changes and we would love to invite you back to take another look at our apartment homes and meet our new staff members. We hope we can change your impression of our community. Thanks again for taking the time to write this review.

                  Floor Plans & Pricing

                  1 Bedroom

                  One Bedroom Apartment Homes

                  1 Bed, 1 Bath | 816 - 1,046 sq. ft.

                  $1,297 - $2,658

                  See Floor Plan Details

                  2 Bedrooms

                  Two Bedroom Apartment Homes

                  2 Beds, 2 Baths | 1,107 sq. ft.

                  $1,469 - $3,390

                  See Floor Plan Details

                  3 Bedrooms

                  Three Bedroom Apartment Homes

                  3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.

                  $1,603 - $4,403

                  See Floor Plan Details

                  Disclaimer: Special, prices and availabilities subject to change.

                  epIQ Ratings

                  What is epIQ?

                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                  epIQ Report Card

                  In partnership with SatisFacts™

                  Community epIQ Grade

                  A
                  A

                  Renter Ratings

                  A

                  Review Ratings (from 54 reviews)

                  Noise

                  4.3

                  Grounds

                  4.4

                  Safety

                  3.9

                  Office Staff

                  4.7

                  Maintenance

                  4.4

                  Neighborhood

                  4.8

                  Survey Scores (from 265 surveys)

                  Post-Tour Survey

                  4.7

                  Move-In Survey

                  4.3

                  Maintenance & Support Survey

                  4.5

                  Lease Renewal Survey

                  4.2

                  Review Count

                  A+

                  Number of reviews in the past 365 days

                  54

                  Manager’s Review Engagement

                  A+

                  Percentage of reviews responded to

                  98.15%

                  Manager’s Review Reply Time

                  A+

                  Average time to respond to reviews

                  1.41 days

                  Features & Amenities

                  Laundry
                  • Washer/Dryer
                  Parking
                  • Garage Lot
                  • Other
                  • Garage
                  • Parking
                  Pets
                  • Dogs Allowed
                    Comments: | Restrictions: None
                    Less Info
                    More Info
                  • Cats Allowed
                    Comments: | Restrictions: None
                    Less Info
                    More Info
                  Other
                  • Air Conditioning
                  • Alarm
                  • Balcony/Deck
                  • Bark Park
                  • Basketball Court
                  • Built-in Surround Sound Speakers
                  • Business Center
                  • Cat Friendly
                  • Ceiling Fan
                  • Ceramic Flooring
                  • Clubhouse
                  • Conference Room
                  • DishWasher
                  • Fireplace
                  • Fitness Center
                  • Frost Free Refrigerators with Ice Makers
                  • Garbage Disposal
                  • Garden Tubs
                  • Gated Access
                  • High Ceilings
                  • Large Dog Friendly
                  • Lofts in Select Units
                  • Media Center
                  • Microwave
                  • On-site Personnel
                  • Outdoor Patio
                  • Parcel Alert System
                  • Picnic Area
                  • Pool
                  • Premium Cabinetry
                  • Resident Car Care Center
                  • Self Cleaning Oven
                  • Spa
                  • Spacious Closet
                  • Tennis Court
                  • Yoga and Cycling Studio
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                  Leasing

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                  Leasing Options

                    • 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                  Office Hours

                  • Sunday: 01:00 PM - 05:00 PM
                  • Monday - Friday: 09:00 AM - 06:00 PM
                  • Saturday: 10:00 AM - 05:00 PM
                  This community is managed by

                  Switzenbaum Management

                  A+
                  A+
                  Communities
                  6

                  Questions & Answers (0)

                  Frequently Asked

                  How is Ashley Park at Brier Creek Rated?
                  Based on 892 number of votes by renters, Ashley Park at Brier Creek is currently rated 4.2 out of 5 stars.
                  How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park at Brier Creek?
                  Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                  How effective was the maintenance team when resolving your problem?
                  Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                  What are noise levels like at Ashley Park at Brier Creek?
                  Ashley Park at Brier Creek is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                  How safe is Ashley Park at Brier Creek?
                  Ashley Park at Brier Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                  How satisfied are residents with the neighborhood?
                  Ashley Park at Brier Creek is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                  How satisfied are residents with the staff at Ashley Park at Brier Creek?
                  Ashley Park at Brier Creek is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                  How often does management engage with reviews?
                  Managers have responded to 98.15% of their community reviews in the past year.
                  How quickly does management engage with reviews?
                  Managers have replied within 1.41 days to their community reviews in the past year.
                  Who manages Ashley Park at Brier Creek?
                  Switzenbaum Management
                  What is the pet policy at Ashley Park at Brier Creek?
                  Dogs Allowed
                  Comments: | Restrictions: None
                  Cats Allowed
                  Comments: | Restrictions: None
                  What types of floor plans are available?
                  1 Bed, 1 Bath
                  2 Beds, 2 Baths
                  3 Beds, 2 Baths

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                  Baths

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                  Under New Management

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                  Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.