Ashley Park at Brier Creek
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A
Award Winner
10300 Pine Lakes Court, Raleigh, NC 27617

4.2

(892 Reviews & Surveys)
$1,297 - $4,403/mo

Reviews

4.2 rating

627 total reviews

(

460 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 1266412

Verified Resident 2024

3.3

8/3/2024

The overall experience was great. It's just when I did get the apartment it was very dirty. The bathroom, the kitchen (cabinets,fridge , dishwasher), and the carpets were all needing to be cleaned. Staff was nice.

    Property Manager Response

    8/4/2024

    Thanks for this review and for letting us know that your experience has been positive overall. We appreciate your input regrading where improvements can be made. Please know we'll take your feedback to heart!
    Review Author Icon

    Current Resident 1260630

    Verified Resident 2020 - 2024

    2.8

    7/9/2024

    It's ok if you can't find anything else. Convenient location. Decent size apts. Nothing great when it comes to amenities (pool often closed / gym TVs broken / loud music in common spaces and no accountability for the management team)

      Property Manager Response

      7/9/2024

      Thanks for your candid input. We are glad that you've enjoyed the location and your living space. Please know we'll take your feedback regarding amenities and common spaces seriously as we're always looking to make meaningful improvements to the resident experience. Thanks again for taking the time to share.
      Review Author Icon

      Prospective Resident 1259826

      Verified ProspectVisited 2024

      4.7

      7/4/2024

      I really enjoyed the community. I love the feel and layout of the home. I also love the location that it is in. The apartment itself looks like it is up to date. The amenities and community are wonderful as well.

        Property Manager Response

        7/8/2024

        Thanks for sharing how happy you've been with the community! Knowing that you've found so much to love about calling Ashley Park at Brier Creek your home sweet home makes our day!
        Review Author Icon

        Current Resident 1259021

        Verified Resident 2024

        4.8

        6/30/2024

        Truly enjoying the apartment, area and staff. The grounds are well lighted. The upkeep looks well. Maybe a little paint is needed on the stairs, the railing portion. Overall the exterior is clean. Interior is nice

          Property Manager Response

          7/2/2024

          Thanks for your review! We're happy you've loved the community and interacting with our team. It's also nice to hear that you've found the property very well-kept. Take care!
          Review Author Icon

          Current Resident 1257252

          Verified Resident 2023 - 2024

          3.8

          6/18/2024

          The apartments are fine. Pretty well priced for apartments in the area. There are some issues with people picking up their dog feces. Since I have moved here they have added valet trash which is nice, but it is picked up 90% of the time it is supposed to be. The gym and pool areas are nice. The staff is very helpful and friendly. The maintenance guys are also pretty responsive and easy to deal with.

            Property Manager Response

            6/18/2024

            Thanks for your review and letting us know that you've enjoyed the amenities and that our team has been responsive and helpful. We're glad to know you're enjoying your overall experience!
            Review Author Icon

            Current Resident 1251218

            Verified Resident 2023 - 2024

            4.2

            5/14/2024

            Good service, quick resolution, fast turn around time, explained what was needed, provided best practices moving forward, went above and beyond to make sure all issues were resolved. And all my issues are resolved

              Property Manager Response

              5/15/2024

              Thanks for your feedback and for letting us know you've received excellent service throughout your experience! Knowing that our team has provided above-and-beyond service means the world to us!

              Updated Review

              Review Author Icon

              Current Resident 829103

              Verified Resident 2003 - 2024

              3.2

              4/30/2024

              Continued management changes have resulted in different management styles with more an emphasis on making money rather than resident well being and comfort, the our way or move mentality. Repairs to security gates sometimes takes too long.

                Property Manager Response

                4/30/2024

                Thank you for sharing your thoughts with us. We take feedback like this seriously. Reviews like this help us make the community better, so please know we'll take your input to heart going forward.

                Updated Review

                Review Author Icon

                Current Resident 1090693

                Verified Resident 2018 - 2024

                4.0

                4/24/2024

                It's been up and downs since moving into this specific building/area. up until COVID things were fine. then the during COVID the trash people were allowed to move in and tear up the community. Since current leadership she has been phenomenal as a leader!!

                  Property Manager Response

                  4/24/2024

                  Thanks for your review and for letting us know that you've been happy with the community and service our team provides as of late. Your satisfaction is our priority, so this is great to hear!
                  Review Author Icon

                  Prospective Resident 1240996

                  Verified ProspectVisited 2024

                  4.7

                  4/4/2024

                  Excellent experience. Very pleased with the area. Seem to be very attractive to families. Not sure about older people. Love the location . Area appeared really clean. I am interested in 2 bedrooms and garage access. Hopefully that will be available after the sale of my home.

                    Property Manager Response

                    4/4/2024

                    Thanks for sharing that you have an awesome impression of the community! This is great to hear and we're glad to know that you've loved the prime location and that you are hoping to make Ashley Park at Brier Creek your new home!
                    Review Author Icon

                    Current Resident 1229960

                    Verified Resident 2023 - 2024

                    3.8

                    2/27/2024

                    This community tries to be great but of course people will always ruin it. Some vehicle break ins here and there and a lot of smokers. My apartment smells like cigarettes and I don't even smoke. It's frustrating and I hope it changes.

                      Property Manager Response

                      2/27/2024

                      Thanks for your review and for letting us know that you've noticed some frustrations regarding other residents as of late. This is valuable feedback that we take seriously and we appreciate you taking the time to share.
                      Review Author Icon

                      Prospective Resident 1228150

                      Verified ProspectVisited 2024

                      4.8

                      2/20/2024

                      Mel was very helpful and accommodating to our needs! The application process was easy and straightforward as well. The community seems well kept and apartments have a nice layout for a good price. The amenities are nice as well as the location

                        Property Manager Response

                        2/21/2024

                        Thanks for this review and for sharing that you've been happy with the service our team provides! We're so glad to know that your application process was a breeze and we're excited to have you as a member of the community!
                        Review Author Icon

                        Prospective Resident 1224032

                        Verified ProspectVisited 2024

                        5.0

                        2/6/2024

                        This community of fabulous people has been a pure pleasure. I am truly impressed by the knowledge and confidence that was presented. The atmosphere is too good to be true. The leasing team has really good communication with all the tenants that I seen with my own eyes. Quite community with prestige high standards. And I mean prestige.!!!

                          Property Manager Response

                          2/6/2024

                          Thank you so much for the kind review. Our team here at Ashley Park strives to provide the best service possible to our residents and prospective residents! We hope that you plan to move here to our community! Have a wonderful day!

                          Updated Review

                          Review Author Icon

                          Current Resident 809808

                          Verified Resident 2017 - 2024

                          4.2

                          1/31/2024

                          I have enjoyed my time here. The office and maintenance staff are awesome....................................................

                            Property Manager Response

                            1/31/2024

                            Thank you so much for taking the time to leave such a nice review. Kind words about the team are so encouraging and appreciated! Please let us know if there is anything you need. Have a great week!
                            Review Author Icon

                            Current Resident 1214021

                            Verified Resident 2022 - 2024

                            5.0

                            1/4/2024

                            My time in this community has been exceptional experience. Maintenance has been excellent. Work has been completed in a timely manner and communication with all staff has been exceptional. I am happy that I selected this community to live in.

                              Property Manager Response

                              1/6/2024

                              Thank you again for taking the time to let us know how we did. Please let us know if you need anything! We hope you have a great day!
                              Review Author Icon

                              Current Resident 1207726

                              Verified Resident 2022 - 2023

                              4.3

                              12/12/2023

                              Community is fine. Pretty quiet most of the time, except for the cars racing on Glenwood Avenue, but there is nothing that can be done with that. Wish that we could be a little more insulated, because every Friday and Saturday night you hear cars racing up and down Glenwood and it's very annoying.

                                Property Manager Response

                                12/12/2023

                                We appreciate your feedback and thank you for choosing to call Ashley Park at Brier Creek home. Resident satisfaction is of the utmost importance to us and we are always here for you to go over any questions, comments or suggestions. Please feel free to give our office a call and we'll be more than happy to chat. Thank you again for the positive star rating!
                                Review Author Icon

                                Current Resident 1202208

                                Verified Resident 2023

                                3.3

                                11/24/2023

                                Parking is the worst thing about the apartment, the people at the front desk are great and friendly, the units are pretty decent and well priced, but my car got towed the first night I was there when I was unloading stuff from my car to my apartment. And the unit was a little dirty when we moved in, nothing we couldn't fix, I submitted a fix thing to the management so hopefully the things I can't fix will be fixed soon. 6.5/10 would recommend

                                  Property Manager Response

                                  11/29/2023

                                  Thank you so much for taking the time to let us know how things went with your move in process. Please reach out to the office as soon as possible at (919)806-5674 so we can do what is needed to fix anything that was not done. We hope to hear from you, soon! Have a nice evening!
                                  Review Author Icon

                                  Prospective Resident 1199477

                                  Verified ProspectVisited 2023

                                  4.8

                                  11/14/2023

                                  We had a great tour by Jocelyn. I don't like that this review requires 200 characters. If you want my feedback you'll have to edit it. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                    Property Manager Response

                                    11/16/2023

                                    Thank you so much for taking the time to let us know how Jocelyn did. 200 characters or not, we appreciate it:) We hope you have a great day!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1038812

                                    Verified Resident 2022 - 2023

                                    5.0

                                    11/11/2023

                                    I like it. It is a good place to live. I like that I can park my car here. I like that there is a lot of trees and bushes. I like that some people have dogs. I like that I can get mail here again now.

                                      Property Manager Response

                                      11/14/2023

                                      Hello! I'm so glad you're enjoying living here at Ashley Park. If there is anything that we can do to improve our community, please do not hesitate to reach out. We hope you have a wonderful week!
                                      Review Author Icon

                                      Current Resident 1193190

                                      Verified Resident 2023

                                      4.8

                                      10/26/2023

                                      Very friendly & homely feeling. Apartment is very spacious. Staff is very polite and helpful. Maintenance is ver effective with requests. The community is in a very accessible area for the bus line, shopping areas & fast food restaurants.

                                        Property Manager Response

                                        10/31/2023

                                        Thank you again for taking the time to let us know how much you're enjoying your home! Please let us know if there is anything that you need! We hope you have a great day!
                                        Review Author Icon

                                        Prospective Resident 1192512

                                        Verified ProspectVisited 2023

                                        5.0

                                        10/24/2023

                                        I really like this place. The team is very Kind. The comunity look very good. I am thinking moving to this place. I hope I can find a good offer when I have moved. Thank you so much for your attention

                                          Property Manager Response

                                          10/25/2023

                                          Thank you again for taking the time to let us know how we did. We would love for you to be a part of our community. Please let us know if there are any questions that we can answer for you! We hope you have a great day!
                                          Review Author Icon

                                          Current Resident 1187662

                                          Verified Resident 2020 - 2023

                                          4.3

                                          10/7/2023

                                          I like it here. You can walk to the stores. People are friendly. Staff here is Great! Been here 2yrs so far we have no reason to move. This community have certain functions for the residents. I have not seen that before. They do communicate with us when something is going on.

                                            Property Manager Response

                                            10/7/2023

                                            Thank you again for taking the time to let us know how we're doing. Your feedback is valuable to us. Please let us know if there is anything that you need. Have a great weekend!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1002020

                                            Verified Resident 2022 - 2023

                                            4.3

                                            10/5/2023

                                            It's been non eventful. I don't enjoy hearing barking dogs at 6am, nor do I enjoy smelling Marijuana when I walk out of the apt. There should be an indicator telling visitors where the main gate and code entry box is located. This will stop ppl from trying to enter at the wrong gate. When this happens, there is a backup of cars waiting to enter and then the visiting car has to backup or turn around unless a resident opens the gate for them. I usually open the gate to keep traffic moving.

                                              Property Manager Response

                                              10/6/2023

                                              Thank you again for taking the time to leave us a review! We are very sorry to hear that you are experiencing these issues. We would love to discuss this further. Please give us a call at the office when you have time. (919)806-5674. We look forward to speaking with you. Have a great day!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 519038

                                              Verified Resident 2007 - 2023

                                              5.0

                                              9/21/2023

                                              It is a very safe and clean community. Maintenance and office staff are very friendly and cooperative. The grounds are maintained very well. The gym and basketball court are a great area for recreation.

                                                Property Manager Response

                                                9/22/2023

                                                We appreciate your positive review about your experience living here. Please let us know if there is anything that you need! Have a great day!
                                                Review Author Icon

                                                Prospective Resident 268719

                                                Verified ProspectVisited 2023

                                                4.3

                                                8/29/2023

                                                Very nice community with spacious apartments but way OVERPRICED, especially the 3 bedrooms. May not be a great fit if you have multiple children. The staff was EXTREMELY nice and informative, especially Joselyn!

                                                  Property Manager Response

                                                  9/1/2023

                                                  Thank you again for taking the time to let us know how Jocelyn did! I'll be sure to pass on the great review! We hope you have a great day!
                                                  Review Author Icon

                                                  Current Resident 1171178

                                                  Verified Resident 2015 - 2023

                                                  5.0

                                                  8/17/2023

                                                  I really do love living at Ashley Park. The area is super convenient. The office staff is phenomenal especially Jocelyn. They work hard to help you. No complaints here! Ashley Park is a very nice home

                                                    Property Manager Response

                                                    8/20/2023

                                                    Thank you so much for your kind review! I will pass along your comments to Jocelyn and the rest of the team here at Ashley Park Apartments! We always strive to provide top quality service to every guest, and are pleased to hear that you are enjoying your home here at Ashley Park Apartments! Please let us know if you need anything! Have a wonderful day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom Apartment Homes

                                                    1 Bed, 1 Bath | 816 - 1,046 sq. ft.

                                                    $1,297 - $2,658

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Apartment Homes

                                                    2 Beds, 2 Baths | 1,107 sq. ft.

                                                    $1,469 - $3,390

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom Apartment Homes

                                                    3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.

                                                    $1,603 - $4,403

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 54 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 265 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.3

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    54

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.15%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.41 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Alarm
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Basketball Court
                                                    • Built-in Surround Sound Speakers
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Ceramic Flooring
                                                    • Clubhouse
                                                    • Conference Room
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Garbage Disposal
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • Lofts in Select Units
                                                    • Media Center
                                                    • Microwave
                                                    • On-site Personnel
                                                    • Outdoor Patio
                                                    • Parcel Alert System
                                                    • Picnic Area
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Resident Car Care Center
                                                    • Self Cleaning Oven
                                                    • Spa
                                                    • Spacious Closet
                                                    • Tennis Court
                                                    • Yoga and Cycling Studio
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                                                    Leasing

                                                    Apply Now and Enjoy Exclusive Rates!
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                                                    Leasing Options

                                                      • 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Switzenbaum Management

                                                    A+
                                                    A+
                                                    Communities
                                                    6

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashley Park at Brier Creek Rated?
                                                    Based on 892 number of votes by renters, Ashley Park at Brier Creek is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashley Park at Brier Creek is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.41 days to their community reviews in the past year.
                                                    Who manages Ashley Park at Brier Creek?
                                                    Switzenbaum Management
                                                    What is the pet policy at Ashley Park at Brier Creek?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.