4.5
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4.5 rating
526 total reviews
(
413 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 623928
Verified Resident • 2019
4.2
4/5/2019
The office staff are responsive to any problems we have had. The maintenance staff has gone out of their way to be helpful. They have also been pleasant and respectful. We have been very pleased so far.
4/25/2019
Current Resident 620594
Verified Resident • 2014 - 2019
4.2
3/27/2019
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4/4/2019
Current Resident 617153
Verified Resident • 2017 - 2019
5.0
3/18/2019
My experience at the village apartments has been wonderful. Maintenance requests are always taken care of in a timely manner, the office staff is very nice and polite, and the community is very respectful.
3/26/2019
Current Resident 616396
Verified Resident • 2016 - 2020
1.7
3/17/2020
On a decline since new ownership took over. Although staff are friendly that are not being led, office has no systems to enhance client experience,for e.g office mail package system is a joke with packages on floor and disorganized on shelves. Sometimes office is closed when it shouldn't be so we have to make multiple trips ,i heard one lady complain that she couldn't get her medication on time,I experienced something similar.
3/26/2019
Current Resident 604685
Verified Resident • 2018 - 2019
5.0
2/15/2019
Great sense of community with very kind and courteous neighbors. Apartment Updates are definitely not top of the line but are still very pretty. These apartments are solid built with no noise issues, the grounds are kept very clean, and the office staff are all very nice and helpful. Well worth the money!
2/21/2019
Current Resident 602697
Verified Resident • 2008 - 2019
3.8
2/9/2019
Although there is a high turnover of staff, I have not had any major issues. I have been safe in this community. Prices are high & the add one like trash valet fee etc adds more to your price. some apartments you have to rent the washer & dryer in the apartment & cannot opt out.
2/13/2019
Current Resident 597433
Verified Resident • 2019
5.0
1/27/2019
nice place to live the staff is friendly and responsive my family and i enjoy the fact that it is pet friendly units are nice and roomy the people who live here are also friendly looking forward to spring can't wait to use pool and grill
1/29/2019
Current Resident 593728
Verified Resident • 2019
3.0
1/16/2019
Great community. Great staff. Renovated apartment. But the one thing I think any resident deserves regardless of floor plan you have or how much you pay on rent , is to have a decent night of sleep. I never had so much problems sleeping in my room. Please, find a solution.
1/17/2019
Current Resident 592625
Verified Resident • 2018 - 2019
5.0
1/14/2019
Spacious apartment,great neighborhood, office staff is friendly ! I enjoy living here because it's convenient, everything is walking distance from grocery store to my work! The complex is upkept and clean! Looking forward to many more years
1/17/2019
Former Resident 672709
Resident • 2018 - 2019
1.8
1/13/2019
They offer no amenities (gym, laundry room, etc.) currently because of renovations that are said to not be complete until March-April...or later, even though the website still advertises for them. The girls in the leasing office insist on charging the rent of a 'luxury' apartment while this complex is far from and will not negotiate rent due to lack of amenities. I have been in and out of the leasing office prior to moving out discussing the issues and even got corporate involved only to be told "there is no wiggle room." Greystar use to manage this complex until Continental Realty Corporation bought them out a few months ago, and ever since then there has been only rude and senseless people working in the leasing office. After all of this, they still tried to jack my rent up about 6%. I recommend going to Six Forks Station across the street where they have all their amenities and save hundreds of dollars in rent. There is a reason why as to why there are so many apartment floor plans available. I will never rent from Continental Realty Corporation ever again.
1/17/2019
Current Resident 591323
Verified Resident • 2018 - 2019
4.5
1/9/2019
The pet friendly location is convenient to multi-travel needs and to a wide variety of shopping locations. The pool and gym are clean and easy to access. The trash pick up service is red-carpet fabulous. The option for a garage is also nice to have.
1/17/2019
Current Resident 589763
Verified Resident • 2018 - 2019
4.3
1/4/2019
I love the layout and appliances of my apartment, quiet neighbors, and the staff is great and friendly. The only issue is that I keep getting large water bugs in my apartment that I cannot seem to get rid of.
1/17/2019
Current Resident 587322
Verified Resident • 2018
4.7
12/26/2018
The office staff has always been friendly and very helpful! The grounds are kept clean and beautiful. Our neighbors so far are quiet although one upstairs has a dog who barks with a high pitch while she is evidently away at work. Still, they seem to lall be good neighbors! We enjoy our spacious apartment with clean lines. We do wish that fewer parking spaces were rented out so that we could arrive home late but still park without a long walk. Thank you!
1/2/2019
Updated Review
Current Resident 587101
Verified Resident • 2015 - 2018
4.7
12/26/2018
Clean apartments, bug free, good maintenance both outdoor well as indoors friendly staff however did experience 1 car breakin from the time I moved in. Would suggest tighter security. I have lived in the Village for going on 19 years and enjoy the fact I have grocery stores close by restaurants as well as so many things. this is a good place for youth have a Y and schools are very close so I can stay I have always enjoyed living in the Village
1/2/2019
Current Resident 583553
Verified Resident • 2018
5.0
12/14/2018
The office staff are very friendly and attentive to needs. Maintenance responds to requests in a timely manner. You can get a good size apartment at a good rate if you find a decent rate at the right time. I get a lot of complements on my apartment.
Current Resident 581927
Verified Resident • 2017 - 2018
4.8
12/10/2018
The community just received about 6 inches of snow. My toilet was clogged and would not flush. I called maintenance. Within 15 minutes, maintenance was knocking on my door to fix my toilet. Amazing response time!!
Current Resident 581852
Verified Resident • 2015 - 2018
2.3
12/10/2018
Moved in when it was Greystar managed, the experience was great. Under the new managers, there's definitely a decrease in services and a lack of professionalism. There's definitely a decrease of services
Current Resident 581756
Verified Resident • 2017 - 2018
3.8
12/10/2018
So far it has been a good experience. The staff and maintenance personnel have been pretty good. I do not like the hidden costs on your rent or the explanation of the extra charge. I do not hear traffic but I do hear neighbors music at a late hour.
Current Resident 552819
Verified Resident • 2018 - 2019
2.5
8/12/2019
I have not loved living here. I've had routine repetitive maintenance issues since day 1, and the amenities offered are not good. The pool is closed 50% of the time and even when open it feels like a bath tub and is not refreshing. Office staff is nice, but not very helpful. I did not receive the apartment upgrades promised when signing my lease, and I had to pay for reserved parking in order to park near my building as 75% of the spots at my building are reserved only. The dog park is a gross science experiment and the "new" one they promised has been delayed for months. Storage is lacking inside, and the pantry/laundry combo is the worst! I've made this place my home by my own efforts, but will not renew here and would not recommend it to others
Current Resident 579918
Verified Resident • 2017 - 2018
4.0
12/5/2018
The village has been ok while our stay here. Ashley is great but our neighbors below us are very inconsiderate and like to start arguments. They know i have child and still complain and noise ordnance starts at 10pm.
Updated Review
Current Resident 578796
Verified Resident • 2017 - 2019
4.8
10/28/2019
The Village is in a great location. An easy walk to several restaurants and grocery stores. Sidewalks lead to parks, gyms and shopping. Dog friendly and even has a dog park. I have always felt safe here as well. The staff responds quickly to any communications or maintenance requests.
Current Resident 976943
Resident • 2015 - 2018
2.8
12/1/2018
We have been residents since 2015. Each year our rent has gone up and up to the point I get very anxious at renewal. This year, they tried to increase our rent $280 per month while the quality has certainly decreased. Our apartment was infested with mice. We have killed 6 mice so far and still have issues. Not to mention we have lost so much due to the mice infestation. Recently they fixed our sprinklers and antifreeze went all over our garage ruining more items. Beware: they are known to offer great rates to move in but each year your rate will drastically increase.
Current Resident 576753
Verified Resident • 2008 - 2020
5.0
2/18/2020
My experience has been positive since the first day I moved in. I love the area which is very convenient to every thing I need. Maintenance issues are handled promptly and professionally. All issues and handled right the first time.
Current Resident 575505
Verified Resident • 2018 - 2019
4.8
6/25/2019
Very pleased and happy here. The staff is friendly and very cooperative. They have graciously taken care of anything that was problematic. They are well informed, knowledgeable, and friendly. They try to accommodate any requests possible.
Current Resident 573429
Verified Resident • 2018 - 2019
3.8
9/23/2019
Fantastic CENTRAL location, close to restaurants, grocery stores, walkways/sidewalks and even a movie theater! No need to even drive anywhere! Nice pool and newly renovated fitness center. Plenty of parking and even a new dog park!
One Bedroom One Bath 1A
1 Bed, 1 Bath | 706 sq. ft.
See Floor Plan Details
One Bedroom One Bath 1B
1 Bed, 1 Bath | 803 sq. ft.
$1,170 - $1,380
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One Bedroom One Bath Renovated 1AR
1 Bed, 1 Bath | 706 sq. ft.
$1,190 - $1,410
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One Bedroom One Bath Renovated 1BR
1 Bed, 1 Bath | 803 sq. ft.
$1,200 - $1,485
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One Bedroom One Bath w/ Den Renovated
1 Bed, 1 Bath | 917 sq. ft.
$1,240 - $1,480
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One Bedroom One Bath w/ Den
1 Bed, 1 Bath | 917 sq. ft.
$1,295 - $1,495
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Two Bedroom Two Bath w/ Garage
2 Beds, 2 Baths | 1,244 sq. ft.
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Two Bedroom Two Bath w/ Garage Renovated
2 Beds, 2 Baths | 1,244 sq. ft.
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Two Bedroom Two Bath
2 Beds, 2 Baths | 1,110 sq. ft.
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Two Bedroom Two Bath Renovated
2 Beds, 2 Baths | 1,110 sq. ft.
$1,560 - $1,980
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Three Bedroom Two Bath w/ Two Car Garage Renovated
3 Beds, 2 Baths | 1,475 sq. ft.
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Three Bedroom Two Bath w/ Two Car Garage
3 Beds, 2 Baths | 1,475 sq. ft.
See Floor Plan Details
Three Bedroom Two Bath w/ Garage Renovated
3 Beds, 2 Baths | 1,475 sq. ft.
See Floor Plan Details
Three Bedroom Two Bath w/ Garage
3 Beds, 2 Baths | 1,475 sq. ft.
See Floor Plan Details
Three Bedroom Two Bath Renovated
3 Beds, 2 Baths | 1,385 sq. ft.
$1,690 - $2,030
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Three Bedroom Two Bath
3 Beds, 2 Baths | 1,385 sq. ft.
$1,720 - $2,000
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 36 reviews)
Noise
4.7
Grounds
4.7
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.8
Survey Scores (from 322 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.5
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
36
Manager’s Review Engagement
Percentage of reviews responded to
97.22%
Manager’s Review Reply Time
Average time to respond to reviews
1.17 days
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The Village Apartments is a 706 - 1,475 sq. ft. apartment in Raleigh in zip code 27615. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,170 - $2,030. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.