4.0 rating
472 total reviews
(
394 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 467566
Verified Resident • 2017 - 2018
4.0
3/22/2018
Its pretty nice, I am not an apartment guy but this is a nice place to hold me over till I find my forever home. There are a lot of nice amenities that i wish i would take more advantage of. The office staff is great and very friendly.
Current Resident 465704
Verified Resident • 2017 - 2018
4.8
3/18/2018
Living at The Annex has been wonderful! The staff at The Reserve at Forest Hills is doing a great job managing both properties and are so willing and quick to help no matter what the problem may be dealing with our apartments.
Current Resident 461153
Verified Resident • 2017 - 2018
3.8
3/6/2018
I absolutely love this location and the apartment and community itself, but I have been very disappointed in the communication from and professionalism of the office staff. Many of my attempts to contact a staff person go ignored, and when I do speak with someone, responsibility never seems to be taken.
Current Resident 460007
Verified Resident • 2018
4.7
3/4/2018
Leasing agents are kind and helped me through all of my questions and concerns before applying for my new place. Property is well maintained and interiors while dated are spacious and welcoming. All inclusive add on to the apartment is spectacular. More then ample parking.
Current Resident 448912
Verified Resident • 2016 - 2018
2.8
5/22/2018
Nice people bad maintence. Some amenities don't always work. But it's a decent apartment. I wouldn't pay that much to live here though. It's kind of pricy and the people who live around let their dogs poop and leave trash everywhere
Current Resident 448026
Verified Resident • 2017 - 2018
4.0
3/6/2018
Nice layout in 2 bedroom. There are some cosmetic things that need to be fixed and those types of things need to be taken care of when tenants move out. Upgrades should be done routinely and when things like counters and floors are damaged.The office staff are friendly and maintenance issues are handled quickly.
Current Resident 446283
Verified Resident • 2018
3.2
3/10/2018
Doors poorly installed. Upstairs Neighbors waking etc very loud. Unit gets no sun. Neighbors across street very loud at night. Lots of boarded windows across street. Love that animals are allowed. Parking is good. Maintenance staff is awesome.
Current Resident 446255
Verified Resident • 2017 - 2018
4.2
1/28/2018
Currently live in older section of complex. Floor plan had a slight difference than what was expected. There were maintenance issues when I first moved in but they have been fixed. Staff is great. Nice price for this area. Noise level is average for an apartment. Location is great.
Current Resident 446235
Verified Resident • 2017 - 2018
4.5
1/28/2018
So far so good. The grounds seem clean, the staff is friendly and accommodating. I can see where adequate parking may be an issue for some residents but I have had no problems thus far. I do wish there was a car wash station. I would use that more often than the pool to keep the salt water I also wish that there were more pet cleanup stations as there is an abundance of poop in some locations.
Current Resident 443735
Verified Resident • 2017 - 2018
4.8
1/22/2018
I really enjoy living here, the staff is very friendly and very accommodating. The apartments always look clean, grounds are maintained. I love it that the apartment is close to everything I enjoy around Wilmington.
Current Resident 440737
Verified Resident • 2017 - 2018
5.0
6/17/2018
i like a lot living here. there are good neighbors, the comolex is well maintained, the service is excellent, they are courteous and very responsable. I would recommend this place to others. i pay a great pric for what i have
Current Resident 438083
Verified Resident • 2016 - 2018
3.7
1/7/2018
The people that live here are very friendly and I have never had a problem with neighbors. But don't expect for a service request to be completed right the first time. The people that fix problems around here do not know exactly what they are doing.
Current Resident 429406
Verified Resident • 2017 - 2018
3.8
7/31/2018
Overall very good experience beautiful property. Convenient location close to local restaurants and shopping. Very spacious apartments the in house washer and dryer connections are a definite plus for me as a resident.
Current Resident 427928
Verified Resident • 2017
4.5
12/6/2017
My experience so far in this community has been a great one. The staff are really nice and helpful. The maintenance crew is also very quick getting service request done. The lot always looks nice and the amenity building is very clean.
Current Resident 427344
Verified Resident • 2015 - 2017
4.7
12/17/2017
Office and maintenance personnel are always prompt, personable and provide excellent service! We have never had a single problem that was no resolved quickly and to our satisfaction. We absolutely love living here!
Current Resident 421549
Verified Resident • 2018
4.2
6/10/2018
Depending on the current managers, it's a nice place to live. However, the internet has continued to be a problem once we weren't allowed to choose our own provider. While the staff is nice, we no longer get notifications if there are packages waiting for us in the office.
Current Resident 412808
Verified Resident • 2017
3.5
10/31/2017
HAVE ONLY BEEN HERE 24 HOURS. SLIGHT MISUNDERSTANDING WITH PREP FOR MOVING IN BUT IT HAS BEEN RESOLVED AND NO OTHER PROBLEMS HAVE COME UP. I AM SATISFIED WITH CONDITION AND LOCATION OF APARTMENT. HAVE NOT FORMED AN OPINION OF COMMUNITY YET
Updated Review
Current Resident 407918
Verified Resident • 2011 - 2017
3.8
10/17/2017
Great place to live. Have to be able to deal with the noise above you. I had to get use to a apt. after leaving a house after 50 years. Lot of things to get use too people, large parking lots,walking trash to dumpster. All and all its fine.
Current Resident 188126
Verified Resident • 2017
4.2
10/11/2017
The apartments are spacious and that is amazing. When we moved in the place looked maintained but there were layers of dust on the laminate and blinds, the patio had all kinds of dog hair, dirt and webs. It was easy for me to clean up but it would have been nice to come into a clean home. I utilize the clubhouse with my boyfriend a lot since there are the best amenities I have seen. I especially love using the studio to do what ever kind of workout I want to with their fitness on demand selections(it just always seems to be dirty in there). The staff is friendly and always eager to help out in any way they can. I haven't had to call maintenance yet so I don't know how quick they are to respond but I do see them around the community all the time. Overall this is a great place to be, friendly people every where you turn and would recommend checking it out.
Current Resident 402010
Verified Resident • 2017
5.0
10/5/2017
Everything from the leasing process to move-in has been great. Any concerns that I had were alleviated straight away with a quick resolution. The staff has been absolutely excellent in dealing with everything.
Current Resident 396478
Verified Resident • 2017
4.7
9/17/2017
So far, I really like it. Move-in was quick and easy and the staff was very friendly and helpful. The apartment is pretty much what I expected and the appliances, though a little dated, are all in working condition.The complex is neat and tidy and the residents are all welcoming and very pet-friendly.
Current Resident 395214
Verified Resident • 2017
4.2
9/13/2017
The staff has been more than helpful with answering all of my questions and making sure my move went smoothly. They made sure everything was taken care of and are very prompt with returning phone calls or getting things fixed.
Current Resident 393890
Verified Resident • 2017
3.8
9/9/2017
I like the community a lot, the amenities are great. I feel like the price for my apartment is fair, but I do feel like there could be some upgrades to the appliances including the faucets in the kitchen and master bathroom. At another community I lived in, I was always notified if I received a package, and at this place I am kind of left in the dark. I feel like communication is decent, but could be improved.I also feel as though walk throughs are needed in my building as well as many of my neighbors leave their trash outside overnight, which leads to pests and bugs.
Current Resident 390681
Verified Resident • 2017
4.7
8/31/2017
I really wish they would have done a thorough cleaning of the apartment because we could tell a cat lived here before us. Our dryer broke on the first night but they did reply quickly to things that needed to be fixed (leaking faucet
Current Resident 384220
Verified Resident • 2017
4.7
8/16/2017
I just moved to the area, and it was very helpful to have the support of the complex community. Everyone is very welcoming and helpful! The complex is amazing and has a lot to offer! I especially enjoy the Club house, which has an amazing gym facility and a great pool.
Forest Hills - Chianti
1 Bed, 1 Bath | 849 sq. ft.
$1,157 - $1,396
See Floor Plan Details
Annexe-Chancellor
1 Bed, 1 Bath | 758 sq. ft.
$1,237 - $1,574
See Floor Plan Details
Forest Hills - Chianti Deluxe
1 Bed, 1 Bath | 849 sq. ft.
$1,257 - $1,517
See Floor Plan Details
Annexe-Bouvier
1 Bed, 1 Bath | 632 sq. ft.
$1,284 - $1,477
See Floor Plan Details
Forest Hills - Rose
2 Beds, 2 Baths | 1,069 sq. ft.
See Floor Plan Details
Forest Hills - Rose
2 Beds, 2 Baths | 1,002 sq. ft.
See Floor Plan Details
Forest Hills - Merlot
2 Beds, 2 Baths | 1,042 sq. ft.
$1,237 - $1,443
See Floor Plan Details
Forest Hills - Rose
2 Beds, 2 Baths | 1,085 sq. ft.
$1,317 - $1,537
See Floor Plan Details
Forest Hills - Rose Deluxe
2 Beds, 2 Baths | 1,085 sq. ft.
$1,391 - $1,681
See Floor Plan Details
Forest Hills - Chablis
2 Beds, 2 Baths | 1,152 sq. ft.
$1,393 - $1,625
See Floor Plan Details
Annexe-Grenache
2 Beds, 2 Baths | 990 sq. ft.
$1,407 - $1,629
See Floor Plan Details
Forest Hills - Chablis Deluxe
2 Beds, 2 Baths | 1,152 sq. ft.
$1,441 - $1,681
See Floor Plan Details
Annexe-Bordeaux
3 Beds, 3 Baths | 1,244 sq. ft.
See Floor Plan Details
Forest Hills - Riesling
3 Beds, 2 Baths | 1,433 sq. ft.
$1,508 - $1,771
See Floor Plan Details
Forest Hills - Chardonnay
3 Beds, 3 Baths | 1,446 sq. ft.
$1,568 - $1,842
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 20 reviews)
Noise
4.1
Grounds
4.0
Safety
3.6
Office Staff
4.1
Maintenance
4.3
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
20
Manager’s Review Engagement
Percentage of reviews responded to
85.00%
Manager’s Review Reply Time
Average time to respond to reviews
8.9 days
The Reserve at Forest Hills
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The Reserve at Forest Hills is a 632 - 1,446 sq. ft. apartment in Wilmington in zip code 28403. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,157 - $1,842. Nearby cities include Wrightsville Beach, Belville, Castle Hayne, Leland, Winnabow, Carolina Beach, Kure Beach, Boiling Spring Lakes, Hampstead, Southport, Oak Island, Burgaw, and Surf City.