Hatfield Village Apartments
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Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1594 Reviews & Surveys)
$1,370 - $2,100/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1125675

Verified Resident 2021 - 2023

1.0

3/27/2023

I did not have a pleasant experience living here at all. In fact we are moving soon and I can not wait to move out. The walls and floors are super thin so you can hear everything your neighbors are doing which basically means you can not get any quiet, peace or rest while in the apartment. I think the price $1380 a month for 650sqft is incredibly stupid and overpriced. People in the parking lot speed like crazy or play very loud music at all times which is also contributing to the sound pollution and lack of rest. The kitchen fan is completely useless and every time we cook the entire apartment stinks and smokes so much the smoke alarms go off. The separate monthly water& sewer bill I am pretty sure is illegal because we don't have our own individual meters, just another way this company overcharges its residents. We live on the 3rd floor and hear squirrels running around in the attic repeatedly all hours of the day/night. The ac was not installed properly so you got cold air coming through the extra space in the winter and heat in the summer/spring. The knobs keep falling off the closet doors every week. The fan in the bathroom is so loud it is deafening and extremely annoying. Whatever chemicals the carpet cleaners are using are way too strong in fragrance, I actually get an instant migraine after each cleaning. Some dog owners don't take proper care of their pets and often they urinate or poop on the stairwell carpets which makes the entire stairwell smell revolting. The laundry room only has one washer & dryer for the entire building which is a joke. When my neighbors moved out the workers changed their carpets and gave us bed bugs which the landlords wanted to charge us $500 to take care of. Thankfully I mentioned that since we only had lived for less than a year under PA law that's the landlords responsibility. The locals call this place "the Hatfield zoo" and I definitely understand why. When I moved here I had very limited options which is why I moved here, if I knew all I know now I would have NEVER in a million years moved here. Also every single person I have met that lives in this complex is miserable and hates living here. I will be writing an extensive bad review about this place, you can count on that.

    Property Manager Response

    3/28/2023

    We are very sorry to hear you were unhappy in your home. Our resident's satisfaction is our number one priority and we do take your concerns seriously. We are sad to see you go and wish you the best in your new home.
    Review Author Icon

    Current Resident 1125674

    Verified Resident 2021 - 2023

    5.0

    3/27/2023

    A wonderful community with great neighbors and a good staff. Pet friendly and affordable. The amenities are my favorite part, outdoor and indoor gym, Olympic sized pool, huge area with pavilions for picnics and a sport court

      Property Manager Response

      3/28/2023

      We are thrilled to hear you love Hatfield Village as much as we do. Thanks for sharing!
      Review Author Icon

      Current Resident 1125642

      Verified Resident 2022 - 2023

      4.8

      3/27/2023

      I love it here! Peaceful and my neighbors are friendly. My children are able to play outside safely and maintenance is really responsive. I always have parking in front of my building and rarely is there any disruptions.

        Property Manager Response

        3/28/2023

        Thank you for taking the time to share your kind review. Please reach out if you need anything.

        Updated Review

        Review Author Icon

        Current Resident 906167

        Verified Resident 2018 - 2023

        2.5

        3/27/2023

        It's okay. Our neighbors are terrible and rude. Blasting music at all hours of the day and night, smoking cigarettes in the front of the building where they aren't supposed to then leaving the butts on the ground. They leave clothes detergent, etc in the laundry room and leave laundry over night. Someone left throw up in the washer. The storage area there is no room to walk in because people have their items in the walkway. Maintenance said they were going f to throw the stuff out but never have.

          Property Manager Response

          3/28/2023

          I'm very sorry to hear about your experience. Please call me to discuss this at 215-887-8400. Tabitha, Regional Manager
          Review Author Icon

          Current Resident 1125616

          Verified Resident 2016 - 2023

          4.5

          3/27/2023

          The staff is amazing. I've lived here for 7 years with no problems at all. The neighborhood is very nice and clean they. If you have an issue with a maintenance problem or just a problem in general they address it very quick and professional

            Property Manager Response

            3/28/2023

            Thank you for the kind review. Please reach out if you need anything!
            Review Author Icon

            Current Resident 1125615

            Verified Resident 2018 - 2023

            4.0

            3/27/2023

            Wonderful and supportive. We talked with Management about our needs and they help us out wonderfully! Joanne and her team are best in business ! Kuddos to them and highly recommend to work with them for your renting needs. Thank you

              Property Manager Response

              3/28/2023

              We totally agree, the Hatfield Village team is great! Thank you for sharing!
              Review Author Icon

              Current Resident 1125614

              Verified Resident 2022 - 2023

              3.7

              3/27/2023

              It was an alright experience. The doors were heavy so they slammed every time someone opened them for the hallway. Very thin walls so I could hear everything. I liked how the place was set up though. Decent sized bathroom. Wish when people did construction they'd clean their nails up so my dog didn't step on them.

                Property Manager Response

                3/28/2023

                Oh no! We are very sorry to hear your dog stepped on a nail. We hope your dog is OK. Please call us at 215-855-0500 if you want to discuss this in more detail. Thanks for pointing this out so we can discuss it with the renovation team.
                Review Author Icon

                Current Resident 1125613

                Verified Resident 2020 - 2023

                3.3

                3/27/2023

                It's an okay community. You get what you pay for. Be careful at night since they have been some shady people walking around and some crimes have occured. Maintenance and leasing staff have been good and knowledgeable

                  Property Manager Response

                  3/28/2023

                  Thank you for your honest feedback. We strive to make your experience exceptional so please reach out if you want to discuss anything in detail.

                  Updated Review

                  Review Author Icon

                  Current Resident 902147

                  Verified Resident 2005 - 2023

                  4.3

                  3/26/2023

                  My experience living at Hatfield Village has been pleasant overall. The staff is helpful whenever I have questions and there are great amenities for the residents. The grounds are kept cleaned by maintenance on a daily basis. Good job!

                    Property Manager Response

                    3/28/2023

                    Thank you for your praise. We really appreciate you taking the time to let us know about your experience. Please reach out if you need anything.
                    Review Author Icon

                    Current Resident 1125157

                    Verified Resident 2022 - 2023

                    4.2

                    3/25/2023

                    Nice clean apartments for an affordable cost. Neighbors are pretty quite. Great outdoor walking area. Maitnence is always friendly and ready to help. It's been a really great first apartment for young people starting out working their first full time jobs after college.

                      Property Manager Response

                      3/28/2023

                      We love hearing from our residents so thank you for taking the time to review Hatfield Village.
                      Review Author Icon

                      Current Resident 1125019

                      Verified Resident 2020 - 2023

                      4.7

                      3/24/2023

                      It's great being a part of Hatfield village. We are so lucky we found and really nice place to live like Hatfield village appartments. Our kids are loving this place because they can play freely and use the amazing amenities they provide.

                        Property Manager Response

                        3/28/2023

                        We're lucky to have you and your family as a part of our community. Have a great week.

                        Updated Review

                        Review Author Icon

                        Current Resident 905279

                        Verified Resident 2019 - 2023

                        4.3

                        3/24/2023

                        Nice location with easy access to grocery store and other shopping needs. Staff is very professional and always helpful. Any maintenance needs are taken care of in timely manner. I have great neighbors. Nice playground for kids. Feel safe.

                          Property Manager Response

                          3/28/2023

                          Thank you for your kind rating! Please get in touch if you need anything.

                          Updated Review

                          Review Author Icon

                          Current Resident 905219

                          Verified Resident 2017 - 2023

                          4.7

                          3/24/2023

                          Maintance is always helpful and quick. I love the outside areas, as it's clean and well maintained. Office has good communication with events that are planned or happening in the area. It is a great place to start a family

                            Property Manager Response

                            3/24/2023

                            Thank you for the kind words. We are happy to hear you are enjoying your home at Hatfield Village. If there is anything you need, please don't hesitate to reach out.

                            Updated Review

                            Review Author Icon

                            Current Resident 940101

                            Verified Resident 2021 - 2023

                            3.8

                            3/24/2023

                            Everything is great but there are guys in our building that park all over the parking lot and have visitors that come and park and beep for them to come out at all hours of the day. Also, they work on their cars all over the parking lot

                              Property Manager Response

                              3/24/2023

                              Thank you for taking the time to review Hatfield Village. Please give us a call at 215-855-0500 to discuss this further. Enjoy your day.

                              Updated Review

                              Review Author Icon

                              Current Resident 974817

                              Verified Resident 2018 - 2023

                              3.7

                              3/24/2023

                              The maintenance staff is very rude when we call them. Whenever we need something fixed, they would either come after a week or never come even though we made a request. The rent is very high also compared to other apartments in the area. If we are paying high rent, then we expect the service to be on par as well.

                                Property Manager Response

                                3/24/2023

                                We are sorry to learn about your experience with our maintenance team. Please call us at 215-855-0500 to discuss this further. Have a nice day.
                                Review Author Icon

                                Current Resident 1124857

                                Verified Resident 2022 - 2023

                                4.7

                                3/24/2023

                                Great people working in the leasing office. Always answering my questions & helping in the best they can. They really care about their residents. Fast & responsive maintenance. All staff is very respectful.

                                  Property Manager Response

                                  3/24/2023

                                  Thank you for your kind words. We will pass your compliments on to the team. Enjoy your weekend.
                                  Review Author Icon

                                  Current Resident 1124850

                                  Verified Resident 2022 - 2023

                                  4.3

                                  3/24/2023

                                  I like it here. It is better than my former apartment. I think it is way too expensive, but I understand landlords tend to be greedy. The trash system is a mess. I hate the threatening emails we get. Overall, I'm still happy despite my complaints.

                                    Property Manager Response

                                    3/24/2023

                                    Thank you for your honest feedback. We strive to make our resident experience exceptional so please reach out if you want to discuss anything in detail.
                                    Review Author Icon

                                    Current Resident 1124643

                                    Verified Resident 2021 - 2023

                                    4.8

                                    3/23/2023

                                    The staff at the rental office and maintenance dept are very helpful & friendly. It is a nice community to live in with great amenities. I've been a resident for almost 2 years and plan on being here for awhile.

                                      Property Manager Response

                                      3/24/2023

                                      We're thrilled to hear you plan to stay for a while and that you enjoy the amenities. Thanks for sharing!
                                      Review Author Icon

                                      Current Resident 1124024

                                      Verified Resident 2022 - 2023

                                      4.3

                                      3/21/2023

                                      It's a quiet and safe community. In my particular apartment complex, it is clean and I haven't had issues with the other residents. It's relatively safe at night (plenty of bright lights). There's also plenty of outdoor activities, such as the basketball court, pool, or a community trail.

                                        Property Manager Response

                                        3/24/2023

                                        Thank you for sharing your experience with us. We are so glad you are enjoying all the great features Hatfield Village offers. Feel free to reach out if you need anything.
                                        Review Author Icon

                                        Current Resident 1123699

                                        Verified Resident 2019 - 2023

                                        2.7

                                        3/20/2023

                                        The community is good & very peaceful. Management and Maint. staff is kind of rude to the residents sometimes when residents bring up certain issues or suggestions out of their typical work. Management doesn't care about how the resident feels when they talk to them rudely.

                                          Property Manager Response

                                          3/24/2023

                                          I am sorry you feel this way. Please give me a call to discuss this 215-855-0500. Tabitha, Regional Manager

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 968680

                                          Verified Resident 2018 - 2023

                                          3.8

                                          3/20/2023

                                          It's a decent community, but it's crowded. The walls aren't super thin, but if people start arguing loud enough you can hear everything. And the one thing I wish I'd known before moving in is that there is only the one washer/dryer set in each building.

                                            Property Manager Response

                                            3/24/2023

                                            Thank you for taking the time to review Hatfield Village. We hear your concerns and will look into ways to improve. Thank you for pointing this out to us.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 903053

                                            Verified Resident 2021 - 2023

                                            4.5

                                            3/20/2023

                                            This community gave me an intro into independence. They have been fast whenever there are emergencies. They communicate so i never am confused on anything going on. They do the inspections and cleaning of the building up to date.

                                              Property Manager Response

                                              3/24/2023

                                              Thank you for taking time out of your schedule to write this kind review. Please reach out if you need anything!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 905062

                                              Verified Resident 2019 - 2023

                                              4.5

                                              3/20/2023

                                              my experience has been wonderful the grounds are kept clean maintenance is great at request for repairs i would defiantly recommend Hatfield village the office staff is very pleasant and accommodating I'm happy to be a resident..

                                                Property Manager Response

                                                3/23/2023

                                                We are thrilled to hear you are happy calling Hatfield Village home. Thanks for taking the time to share with us!
                                                Review Author Icon

                                                Current Resident 1123570

                                                Verified Resident 2023

                                                3.2

                                                3/20/2023

                                                My experience so far is decent. I currently rent a studio. The repair teams works supper quick and very responsive. People in the office are nice. The apartment is quiet. The apartment is heated with electric. The baseboard is quite old so getting a well-distributed heat is quite difficult. The stove is electric coils so boiling water or noodles on the stove top takes forever. The floor of the laundry room is quite old and dirty, so need to be careful with moving clothes from washer to dryer since i really dont want to drop clothes on the floor. Front door is quite hard to open. It would be better if there is an updates.

                                                  Property Manager Response

                                                  3/23/2023

                                                  Thank you for sharing your concerns with us. We will share your suggestions with the team. In the meantime, if you want to give us a call to discuss this further, we'd love to chat. 215-855-0500
                                                  Review Author Icon

                                                  Current Resident 1123524

                                                  Verified Resident 2020 - 2023

                                                  2.7

                                                  3/20/2023

                                                  It started out well. now, They keep raising rent to where i'm not going to be able To afford living here soon. It used to be a secure building, now it is not. I don't have much more to say, I just need to use two hundred characters.

                                                    Property Manager Response

                                                    3/23/2023

                                                    We are sorry for the inconvenience. If you would like to discuss this further, please call me at 215-887-8400 - Tabitha, Regional Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,370 - $1,920

                                                    See Floor Plan Details

                                                    1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,380 - $1,920

                                                    See Floor Plan Details

                                                    1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,410 - $1,920

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,585 - $2,100

                                                    See Floor Plan Details

                                                    2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,675 - $2,100

                                                    See Floor Plan Details

                                                    2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,610 - $1,955

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 98 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores (from 693 surveys)

                                                    Post-Tour Survey

                                                    4.5

                                                    Move-In Survey

                                                    4.4

                                                    Maintenance & Support Survey

                                                    4.6

                                                    Lease Renewal Survey

                                                    4.1

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    98

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    87.76%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.97 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 70 Acre Park-Like Setting
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony/Deck
                                                    • Built-in Microwaves
                                                    • Car Charging Stations
                                                    • Car Wash Location on Site
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Community-wide Wi-Fi
                                                    • Controlled Access
                                                    • Covered Pavilion with Picnic Area
                                                    • DishWasher
                                                    • Dog Park
                                                    • Electronic Payments Accepted
                                                    • Energy Saving Appliances
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Intercom
                                                    • Large Bedrooms
                                                    • Large Dog Friendly
                                                    • Large Walk-In Closets In Two Bedroom Apartments
                                                    • Led Lighting In Parking Lot, Hallways And Doorways
                                                    • Linen Closets
                                                    • On-Site Management
                                                    • Package Locker Service
                                                    • Package and Delivery Lockers
                                                    • Plank Flooring Throughout Living Areas
                                                    • Playground
                                                    • Public Transportation
                                                    • Resident Social Activities
                                                    • Resort Style Pool With Patio Furniture
                                                    • Social Community Room
                                                    • Sports Court - Basketball, Tennis, Volleyball
                                                    • Trash Included in Rent
                                                    • Tucked Away Location
                                                    • Updated Granite Countertops
                                                    • Upgraded Cabinetry Available
                                                    • We Have Flexible Lease Terms
                                                    • Window Coverings
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                                                    Leasing

                                                    With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Scully Company

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/13/2018
                                                    Q: The dog fee is a one time fee or monthly?

                                                    Frequently Asked

                                                    How is Hatfield Village Apartments Rated?
                                                    Based on 1594 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 87.76% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.97 days to their community reviews in the past year.
                                                    Who manages Hatfield Village Apartments?
                                                    Scully Company
                                                    What is the pet policy at Hatfield Village Apartments?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Other Pets Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

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                                                    Under New Management

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                                                    Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.