Hatfield Village Apartments
A
A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1594 Reviews & Surveys)
$1,370 - $2,100/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1183290

Verified Resident 2022 - 2023

5.0

9/22/2023

Really nice is amanzing place......,..,..,.........................................

    Property Manager Response

    9/28/2023

    Thank you for your review. Have a great day!
    Review Author Icon

    Current Resident 1183283

    Verified Resident 2023

    2.7

    9/22/2023

    This is our third apartment in this community and there's always something wrong. Mostly maintenance issues that tend to never get fixed right or at all. It's very frustrating and not okay. Currently feeling unsafe.

      Updated Review

      Review Author Icon

      Current Resident 902474

      Verified Resident 2020 - 2023

      4.5

      9/22/2023

      Very pleased living in this Community. Excellent service from maintenance department, landscaping company, enjoy different events held here. Excellent staff at leasing office. Friendly residents. Quiet environment

        Property Manager Response

        9/28/2023

        Thank you for your wonderful review! We're delighted to hear that you're enjoying your time in our community.

        Updated Review

        Review Author Icon

        Current Resident 906830

        Verified Resident 2010 - 2023

        5.0

        9/22/2023

        I like to live in Hatfield Apartment because location is very good stores like Giant and Walmart are nearby all facilities like jim swimmingpool and very good park for kids and saftywise good bacause police station is near

          Property Manager Response

          9/28/2023

          We are so happy to hear you are enjoying the conveniences of Hatfield Village. Enjoy your day!

          Updated Review

          Review Author Icon

          Current Resident 902350

          Verified Resident 2012 - 2023

          3.7

          9/22/2023

          Good ?? community to live. Minor problems arise but,are resolved quickly. Happy living here, have nice neighbors. Rent is creeping upwards but reasonable. Nothing more to say.yihthggggggghhhftgg

            Review Author Icon

            Current Resident 1183255

            Verified Resident 2021 - 2023

            3.7

            9/22/2023

            Overall I feel like my experience at Hatfield Village has been good. I have a Large Studio apartment which is quite large, but I'm definitely overpaying for it. The complex does have a cockroach issue which is unfortunate. There are also a lot of plumbing issues.

              Property Manager Response

              10/16/2023

              Thank you for sharing your experience with us and we are sorry to hear about the concerns you've mentioned. If you haven't already, please reach out to our management team or maintenance department to report these issues directly so that we can take immediate action. Your feedback is valuable, and we're committed to making your experience at Hatfield Village even better. Have a nice day!
              Review Author Icon

              Current Resident 1183254

              Verified Resident 2022 - 2023

              1.2

              9/22/2023

              Absolutely awful unfortunately. Genuinely from the inside of my apartment inside of the buildings the outside and surrounding areas leave I believe the worst living environments. We reached out to maintenance many times for multiple different reasons whilst living here and they only fixed 2 out of 15 of our issues. We ended up not reaching out to maintenance due to an immensely rude woman answering and never helping our issues saying there would be someone out to our place and me waiting the entire day no one ever came. We dealt with nicotine dripping from the bathroom walls and ceilings, that maintenance kicked us out of our apartment for an entire day never telling us when we could go back and when we did they literally did nothing besides leaving our bathroom light on. We dealt with mold in every inch of both bathrooms. We even expressed this concern and no one ever returned our email. Trash is cluttered throughout and around the building the washer and dryer systems are appalling with brown sludge coming out of the washer and the dryer NEVER drying things so my money was wasted every time I made the decision to never use it and hike all my clothes to my parents which thank god for them or even the laundry mat if I really needed. There was always cars in our parking spots people that didn't live there and Hatfield never did anything about it. Trash bags everywhere and LITERAL HEROINE NEEDLES OUTSIDE MY APARTMENT BUILDING the same building with a bus stop right next door. I use to live here as a kid and I never thought it was this bad but please never live here, especially with your children I stayed here until my one year lease was up and immediately left. We only ever had one nice experience with this community, and that's when we first moved in knowing absolutely none of the previous information, and it's meeting the amazing lady who helped us sign the papers and get our information set. That is my personal experience from this community and I don't support them.

                Updated Review

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                Current Resident 905501

                Verified Resident 2020 - 2023

                5.0

                9/22/2023

                I love living in Hatfield village. All employees are wonderful, nice and considerate. They are family oriented. And have seasonal celebrations. Recently another family needed a larger apartment and there was not one available and they allowed them to extend their lease. To me this is the best thing that could ever happen to any family. They have been great to me, my husband passed away at the end of last year. They have helped me with some of my heavy lifting. They've just been great.

                  Property Manager Response

                  9/28/2023

                  Thank you so much for your heartwarming review! We're truly touched by your kind words. We're deeply sorry to hear about your loss, but we're glad we were able to help. Please reach out if you need anything!
                  Review Author Icon

                  Current Resident 1183244

                  Verified Resident 2021 - 2023

                  4.3

                  9/22/2023

                  Love it! Staff always so helpful. Hatfield village is truly a family neighborhood as staff has become friends. Always caring for the residents. Truly my home for years to come! I love the amenities too!

                    Property Manager Response

                    9/28/2023

                    Thank you so much for your wonderful review. We're here to make your experience even better, so please don't hesitate to reach out if you ever need anything. Thanks for being a valued member of our community!
                    Review Author Icon

                    Current Resident 1183243

                    Verified Resident 2023

                    5.0

                    9/22/2023

                    So far so good. Neighbors are nice. Apartment is just the right size for the two of us. The amenities are great. Great price compared to other places. Have not had many issues thus far. Still relatively new to the place.

                      Property Manager Response

                      9/28/2023

                      Welcome to Hatfield Village. We appreciate taking the time to review our community. Please feel free to reach out if you need anything!
                      Review Author Icon

                      Current Resident 1182154

                      Verified Resident 2023

                      4.0

                      9/19/2023

                      This is a great apartment complex. The staff is very compassionate and understanding. I rent a one bedroom on the ground level. My neighbors are respectful and the property is clean. I am happy so far.

                        Property Manager Response

                        9/28/2023

                        We are thrilled to hear you are happy. Please reach out if you need anything. Have a great day.

                        Updated Review

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                        Current Resident 1123490

                        Verified Resident 2002 - 2023

                        2.2

                        9/18/2023

                        I was very disappointed when we got billed for water usage. Also the method of calculating the water usage should be by individual meter. I'm by myself in a two bedroom think $51.00 is WAY out of line. The $5.00 administrative fee is just plain a way of legally collecting money. The washing machine in our building has been down for a month and a half. What do people do that are handicapped or don't have a car! The grounds here are well taken care of but my kitchen looks like the 60's. People here are allowing their dogs to defacate on the property. As far as maintenance goes.....sometimes I have to call as many as three times. Why is this?

                          Updated Review

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                          Current Resident 1151786

                          Verified Resident 2023

                          4.5

                          9/18/2023

                          I love it here. Just couple of things. I wish that they would paint the lines in the parking lot again so we can see where we park especially at night when it's dark and hard to see the where the lines are.

                            Property Manager Response

                            9/19/2023

                            Thank you for letting us know about the faded parking lines. Have a great day!

                            Updated Review

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                            Current Resident 909011

                            Verified Resident 2014 - 2023

                            5.0

                            9/18/2023

                            Leasing office personnel always pleasant and most important, very knowledgeable. Maintainence dept. is of equality, any issues addressed as promptly as possible and ALWAYS total satisfaction with repairs of any nature. On a 10 STAR SCALE. They get a 10+.

                              Property Manager Response

                              9/19/2023

                              10+ stars! Thank you so much. We are thrilled to hear how happy you are living in our community. Thanks for sharing!

                              Updated Review

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                              Current Resident 1153599

                              Verified Resident 2019 - 2023

                              5.0

                              9/18/2023

                              All Apartment are in very good standing , If you have a maintenance problem they are there to help right away. Ther's a pool , Exercise Room , Also a room you can rent for a party to yr like. And much much more give it a chance to find out this is for you and your family or just you.

                                Property Manager Response

                                9/19/2023

                                Thank you so much for your positive feedback! It's fantastic to hear that you enjoy our amenities and would recommend us to others. Have a great day.

                                Updated Review

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                                Current Resident 1125720

                                Verified Resident 2012 - 2023

                                4.5

                                9/18/2023

                                I have been leaving in Hatfield village apartment for twelve years Hatfield village provides good cleaning in side and outside of building excellent maintenance services and good maintenance staff ample parking lots never parking problems Really a great community

                                  Property Manager Response

                                  9/19/2023

                                  Thank you for your kind review. We are really happy to know you are enjoying your home and community.

                                  Updated Review

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                                  Current Resident 902062

                                  Verified Resident 1999 - 2023

                                  4.8

                                  9/18/2023

                                  I have been here for 32 years. Excellent place to live. I love the grounds . I walk a lot and always feel safe. Great employees in the leasing office and the maintenance department. Very good response to any issues.

                                    Property Manager Response

                                    9/19/2023

                                    32 years! Thank speaks volumes. Thank you for being a loyal resident and for sharing your experience with us. Have a great day!
                                    Review Author Icon

                                    Current Resident 1181885

                                    Verified Resident 2023

                                    3.2

                                    9/18/2023

                                    It would better to double check the apartment is properly checked for any issue whether it's cleaning or maintenance because I had many issue involving dirty spots around the apartment and many bathroom issue including water leaking from wall from the shower head and such.

                                      Property Manager Response

                                      10/2/2023

                                      Thank you for your honest feedback. Your review helps us know how to improve your living experience. If you'd like to discuss your review in more detail, please don't hesitate to reach out. Have a nice day.
                                      Review Author Icon

                                      Current Resident 1181880

                                      Verified Resident 2012 - 2023

                                      5.0

                                      9/18/2023

                                      no answer.....................................................

                                        Property Manager Response

                                        9/19/2023

                                        If there is anything you need, please reach out. Take care.
                                        Review Author Icon

                                        Current Resident 1181852

                                        Verified Resident 2022 - 2023

                                        2.7

                                        9/18/2023

                                        This apartment complex has roaches!! Maintenance does come around and spray but the roaches live inside of the walls and appliances despite the cleanliness of the current residents. On the plus side, there are evergreen trees planted around the complex.

                                        Property Manager Response

                                        10/2/2023

                                        Thank you for sharing your feedback with us. We're sorry to hear about the roach issue you've experienced in your apartment. Your comments are valuable in helping us improve our services. If you want to discuss this in more detail, please don't hesitate to give us a call. Have a nice day.
                                        Review Author Icon

                                        Current Resident 1181851

                                        Verified Resident 2022 - 2023

                                        3.7

                                        9/18/2023

                                        Overall it has not been bad. The apartment is nice and is close to the pool and a dog park. However we had a few instances where drunk neighbors were laying in the hallway passed out, and maintenance just barges in without much notice in the middle of the night.

                                          Property Manager Response

                                          10/2/2023

                                          Thank you for taking the time to share your experience with us. We are sorry to hear about a couple of your experiences. We are here to help, so please reach out if you'd like to discuss your review in more detail. Have a great day.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 902063

                                          Verified Resident 2021 - 2023

                                          4.8

                                          9/18/2023

                                          I have nothing but positive things to say about my experience here from the apartment itself to the community. Have great neighbors and the management has been great! We are happy here and will stay.

                                            Property Manager Response

                                            9/19/2023

                                            We are thrilled to hear you are happy! Thank you for sharing and have a great day.
                                            Review Author Icon

                                            Current Resident 1181850

                                            Verified Resident 2022 - 2023

                                            4.8

                                            9/18/2023

                                            Excellent staff and maintenance personnel. Nice community with quiet neighbors. Experienced plumbing issues mostly, however maintenance was reliable. Nice suburban location. Good value overall. Would recommend this property.

                                              Property Manager Response

                                              9/19/2023

                                              Thank you for the recommendation. Have a great day!
                                              Review Author Icon

                                              Current Resident 1179820

                                              Verified Resident 2023

                                              3.2

                                              9/12/2023

                                              Quite community. Residents and staff are nice. Apartments are designed horrible. Walls are thin and appliances are old. No matter what floor you live on, you will get all types of bugs. Community charges for the amenities on top of your rent.

                                                Property Manager Response

                                                9/14/2023

                                                Thank you for taking the time to share your feedback. We're glad to hear you find our community quiet and the residents and staff nice. We're sorry to hear about the concerns you've raised and will work to address them. If you want to discuss your review in more detail, please give us a call. Have a great day.
                                                Review Author Icon

                                                Current Resident 1179812

                                                Verified Resident 2022 - 2023

                                                3.2

                                                9/12/2023

                                                Maintenance responds in a timely manner. The front entry door has not been locked for more than a year, and 9 months or more for the back. Common areas (halls & laundry) require more regular cleaning

                                                  Property Manager Response

                                                  9/14/2023

                                                  Thank you for your feedback. We appreciate your positive comment about our maintenance team's timely responses. Your input is valuable in helping us improve, and we're committed to making the necessary changes. If you have any further suggestions or concerns, please feel free to reach out.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,370 - $1,920

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,380 - $1,920

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,410 - $1,920

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,585 - $2,100

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,675 - $2,100

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                  4 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,610 - $1,955

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 98 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 693 surveys)

                                                  Post-Tour Survey

                                                  4.5

                                                  Move-In Survey

                                                  4.4

                                                  Maintenance & Support Survey

                                                  4.6

                                                  Lease Renewal Survey

                                                  4.1

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  98

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  87.76%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.97 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Other Pets Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 70 Acre Park-Like Setting
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony/Deck
                                                  • Built-in Microwaves
                                                  • Car Charging Stations
                                                  • Car Wash Location on Site
                                                  • Carpet in Bedrooms
                                                  • Cat Friendly
                                                  • Community-wide Wi-Fi
                                                  • Controlled Access
                                                  • Covered Pavilion with Picnic Area
                                                  • DishWasher
                                                  • Dog Park
                                                  • Electronic Payments Accepted
                                                  • Energy Saving Appliances
                                                  • Fitness Center
                                                  • Formal Dining Area
                                                  • High-Speed Internet
                                                  • Individual Climate Control
                                                  • Intercom
                                                  • Large Bedrooms
                                                  • Large Dog Friendly
                                                  • Large Walk-In Closets In Two Bedroom Apartments
                                                  • Led Lighting In Parking Lot, Hallways And Doorways
                                                  • Linen Closets
                                                  • On-Site Management
                                                  • Package Locker Service
                                                  • Package and Delivery Lockers
                                                  • Plank Flooring Throughout Living Areas
                                                  • Playground
                                                  • Public Transportation
                                                  • Resident Social Activities
                                                  • Resort Style Pool With Patio Furniture
                                                  • Social Community Room
                                                  • Sports Court - Basketball, Tennis, Volleyball
                                                  • Trash Included in Rent
                                                  • Tucked Away Location
                                                  • Updated Granite Countertops
                                                  • Upgraded Cabinetry Available
                                                  • We Have Flexible Lease Terms
                                                  • Window Coverings
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                                                  Leasing

                                                  With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 09:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Scully Company

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                                                  A
                                                  Communities
                                                  42

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/13/2018
                                                  Q: The dog fee is a one time fee or monthly?

                                                  Frequently Asked

                                                  How is Hatfield Village Apartments Rated?
                                                  Based on 1594 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 87.76% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.97 days to their community reviews in the past year.
                                                  Who manages Hatfield Village Apartments?
                                                  Scully Company
                                                  What is the pet policy at Hatfield Village Apartments?
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Other Pets Allowed
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath

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                                                  Under New Management

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                                                  Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.