Hatfield Village Apartments
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A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1594 Reviews & Surveys)
$1,370 - $2,100/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1150187

Verified Resident 2022 - 2023

3.0

6/13/2023

I feel this apartment is very overpriced for such an outdated apartment. I guess they think they can put a granite counter to in your kitchen and raise your rent when practically everything else does not work properly. Also you must supply your own lighting in the bedrooms, living room and hallway which in the case of the long hallway, is nearly impossible. There is 1 washer and 1 dryer for 12 apartments. No storage that is reliable. Dining room light flickers(fire hazard), dishwasher does not dry dishes and they charge each apartment for sewer and water every month of which the cost just keeps rising. I say look elsewhere because while it is spacious for the master. bedroom, you'll probably get more for your money elsewhere. Especially if your a single parent or grandparent trying to afford it on your own.

    Property Manager Response

    6/14/2023

    We are very sorry to hear about your experience so far. If you would like to discuss this in more detail, please give me a call at 215-887-8400. Tabitha, Regional Manager

    Updated Review

    Review Author Icon

    Current Resident 1121451

    Verified Resident 2022 - 2023

    2.8

    6/13/2023

    noisy - neighbors upstairs, neighbors on same floor; laundry room next door - hear all the time through kitchen wall and through front door. storage room door RIGHT NEXT door to front door. Was not told about switch in kitchen wall high up to change from heater to ac power.

      Property Manager Response

      6/14/2023

      I apologize for the inconvenience. Please call me to discuss this further at 215-887-8400. Tabitha, Regional Manager
      Review Author Icon

      Current Resident 1149879

      Verified Resident 2023

      4.2

      6/13/2023

      El lugar y las ?reas est?n muy bien, aunque hay algunos vecinos con pocos valores... Les recomiendo el lugar para que puedan vivir y compartir con sus familiares y amigos es una buena experiencia si busca un lugar lindo y tranquilo para vivir

        Property Manager Response

        6/13/2023

        Gracias por la recomendaci n. Nos complace saber que disfruta de la vida en Hatfield Village.

        Updated Review

        Review Author Icon

        Current Resident 175091

        Verified Resident 2016 - 2023

        4.2

        6/12/2023

        The apartments are a good size, with space to spread out. Ample parking and community spaces for activities. Community is working on increasing amenities to fit many people's likes/preferences. Within short distance or stores and nearby towns.

          Property Manager Response

          6/13/2023

          Thank you for taking the time to share your feedback and for calling Hatfield Village home. Please let us know if there is anything you need.
          Review Author Icon

          Current Resident 1149764

          Verified Resident 2020 - 2023

          1.8

          6/12/2023

          Maintenance don't do their job. They make you clean and do their job. They will tell you that there is no problems just so they don't have to do anything. No cameras on property. Car got broken into. People will hit your car doors and not say anything. Car has more scratches and dents since moving here.

            Property Manager Response

            6/13/2023

            Please call me to discuss this at 215-887-8400. Tabitha, Regional Manager
            Review Author Icon

            Current Resident 1149738

            Verified Resident 2023

            2.8

            6/12/2023

            More washers and dryers are needed per building. The community is quiet for the most part. The maintenance team is very helpful and very fast. But yeah. More washers and dryers are a must for each building.

              Property Manager Response

              6/13/2023

              We truly appreciate your honest feedback so we can enhance our resident's experience.
              Review Author Icon

              Current Resident 1149727

              Verified Resident 2022 - 2023

              5.0

              6/12/2023

              Good apperment I'm appreciate I am living I hope I am living long time here's, because we are love this place I don't know my appertment went I live here so I live here I am so appreciate my Hatfield village thanks

                Property Manager Response

                6/13/2023

                And we appreciate you. Thank you for sharing your experience with us.

                Updated Review

                Review Author Icon

                Current Resident 1121402

                Verified Resident 2023

                1.7

                6/12/2023

                Cockroaches will be in apartment, building hallway always stinks, expensive rent + all utilities, neighbors will be loud. Only one washer/dryer per building. Maintenance has gone into apartment without permission several times.

                  Property Manager Response

                  6/13/2023

                  Please call me to discuss this at 215-887-8400. Tabitha, Regional Manager

                  Updated Review

                  Review Author Icon

                  Current Resident 902073

                  Verified Resident 2020 - 2023

                  5.0

                  6/12/2023

                  Very nice community, quiet and beautiful. It has a pool playground and grills for events. Everything is close by. Like Walmart, target, the mall, wawa. It's also in a very good school district. I'm very happy I decided to live here. Only thing I wish it had was a big community laundromat.

                    Property Manager Response

                    6/13/2023

                    Thank you for the wonderful review and feedback about the laundry rooms. We are always looking for ways to improve our resident's experience. Have a great day.

                    Updated Review

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                    Current Resident 1121531

                    Verified Resident 2022 - 2023

                    3.8

                    6/12/2023

                    It's overpriced and the management company is a little insane and overbearing about certain things. The office staff is rude and unhelpful and honestly the only nice thing I can say is about the maintenance team? they're amazing. Very fast and friendly to resolve maintenance issues.

                      Property Manager Response

                      6/13/2023

                      I'm very sorry to hear about your experience with some of our staff. If you would like to discuss this further, please call me at 215-887-8400. Tabitha, Regional Manager
                      Review Author Icon

                      Current Resident 1149706

                      Verified Resident 2022 - 2023

                      5.0

                      6/12/2023

                      Exelente condominio c?modo vecinos muy decentes y sus ?reas de distracci?n espectaculares no tengo ninguna queja , gracias . El mantenimiento de ?reas y edificios exelente sigan adelante exelente servicio

                      Property Manager Response

                      6/13/2023

                      Gracias por la maravillosa rese a y la gran foto de familia. Estamos encantados de saber que est feliz en su hogar.

                      Updated Review

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                      Current Resident 902626

                      Verified Resident 2009 - 2023

                      3.5

                      6/12/2023

                      The staff is nice and helpful. I have lived here for years because of costs! A lot has changed from when I was getting for free. But I know it's a business decision. I would love to get two things fixed like my bathtub that needs to be resurfaced and my screen that has be destroyed by landscapers. I know things take time. God bless

                        Property Manager Response

                        6/13/2023

                        Thank you for taking the time to share your feedback and for calling Hatifeld Village home. Please reach out to us at 215-855-0500 to schedule maintenance. Have a great week.
                        Review Author Icon

                        Current Resident 1149651

                        Verified Resident 2021 - 2023

                        2.7

                        6/12/2023

                        This is an okay complex. They take decent care of the grounds, but the apartments are fairly costly for the amenities provided. For example there is only one washer and dryer per building for 12 apartments which you have to pay for. And the electric baseboard heat is costly in the winter. I pay about $1300 a month for a 1 bedroom. Before moving here I used to pay $1500 for a 2 bedroom that had a balcony, in unit washer and dryer and natural gas heat.

                          Property Manager Response

                          6/13/2023

                          Thank you for sharing your experience with us. If you would like to discuss your utilities in more detail, please reach out to us at 215-855-0500. Have a great week. .

                          Updated Review

                          Review Author Icon

                          Current Resident 907495

                          Verified Resident 2017 - 2023

                          3.3

                          6/12/2023

                          Joanna is amazing. She is always available and listens to all concerns, questions and she will do what she can to help. The apartment itself needs upgrading, the carpets should be renewed at least every 3/5 years or so. Paint should be touched up. I will not stay much longer, It is a great start up apartment and it is convenient to all shops.

                            Property Manager Response

                            6/13/2023

                            Thank you for your honest feedback and suggestions. We strive to make our resident experience exceptional so please reach out if you want to discuss anything in detail.

                            Updated Review

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                            Current Resident 902070

                            Verified Resident 2020 - 2023

                            4.8

                            6/12/2023

                            Great community. Friendly, clean, fun. My family and I love it here. Everyone from mantience to the leasing office have been very helpful. Our kids enjoy the pool and playground. We love the events the community provides.

                              Property Manager Response

                              6/12/2023

                              We are thrilled to hear that you and your family are enjoying the wide variety of amenities Hatfield Village offers. Have a great week.

                              Updated Review

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                              Current Resident 1123604

                              Verified Resident 2023

                              2.2

                              6/12/2023

                              The amenities promised to me have not been followed through on? for example I was not able to rent the community room, I am not able to purchase a day pass to bring my grandson to the pool nor was I provided with the 2 free day passes promised me on lease signing

                                Property Manager Response

                                6/12/2023

                                We are sorry for the inconvenience. Please call me at 215-887-8400. Tabitha, Regional Manager

                                Updated Review

                                Review Author Icon

                                Current Resident 906458

                                Verified Resident 2008 - 2023

                                3.8

                                3/30/2023

                                Apartment is spacious and comfortable. Main attraction is lots of closet space. Grounds are well maintained. Maintenance is prompt and complete. Nice parkland like surroundings. Convenient to shopping, transportation and city. Major problem is lack of parking in evening due to excessive abandon vehicles.

                                  Property Manager Response

                                  4/11/2023

                                  Thank you for the review and letting us know about the abandoned cars so we can look into it. Have a great day!
                                  Review Author Icon

                                  Current Resident 1126424

                                  Verified Resident 2021 - 2023

                                  3.0

                                  3/29/2023

                                  Decent place. However there are always problems with water pipes and the water in general. Never hot water when you want it or need it. Also the maintenance department is a little slow to respond to certain requests. Plus they would rather spend time putting temporary fixes on issues instead of permanently finding a solution

                                    Property Manager Response

                                    4/11/2023

                                    Thank you for your honest feedback. Please reach out if you want to discuss your concerns in more detail. Have a great day.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 905064

                                    Verified Resident 2021 - 2023

                                    4.0

                                    3/29/2023

                                    It is good over all , staff is good and management is good, would like to move in another building where we can get more light and with more Indian people building, would be more happy, we smell of non veg food that is not good

                                      Property Manager Response

                                      4/11/2023

                                      Thank you for taking the time to review Hatfield Village. Have a great day!
                                      Review Author Icon

                                      Current Resident 487276

                                      Resident 2021 - 2023

                                      5.0

                                      3/28/2023

                                      Great place

                                      This place is beautiful with the grounds and amenities. I was shocked when i moved in for a place this big the maintenance staff keeps it very clean. Everytime i have something wrong in my apartment maintenance is quick to respond and always professional

                                        Property Manager Response

                                        3/29/2023

                                        Thank you for acknowledging how hard our maintenance team works. We are thrilled to hear you are happy in your home. Have a great day.
                                        Review Author Icon

                                        Current Resident 1125964

                                        Verified Resident 2022 - 2023

                                        3.2

                                        3/28/2023

                                        Not the best for now, when I moved in I was told the apt was ready to go and everything was new. I got holes on the window frame. bugs and wind come in like it was their own place, need to turn heat up at 80 for the place to be at about 65 so your electric is out the roof, last place I lived was Poconos and the house had no insulation and my electric was cheaper. Good luck getting maintenance. Hade the tub in the bathroom leaking on the hot water side and it took them4 daus to fix and this woul be the second tim in 3 months the had to fix it. I still have spackle on my bathroom wall from a repair they did on December 0f2022 and is March 2023 the problem with bugs is insane even with the provided exterminator. Neighbors are pigs and leave trash all over the carpeted stairs and have abandoned cars in the parking lot. They never cleaned the place when I moved, counters are burnt cabinets and microwave are dirty with grease. Most of the staff are very friendly

                                        Property Manager Response

                                        3/28/2023

                                        We strive to provide the best apartment living in the area, and we re truly sorry we missed the mark. Please call me to discuss this at 215-887-8400. Tabitha, Regional Manager

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 902379

                                        Verified Resident 2022 - 2023

                                        1.3

                                        3/28/2023

                                        Maintenance didn't take care of any of our issues seriously then wrote they fixed it when they didn't. Front desk always had an attitude. Neighbors would break the door so it was never secure. The residents let their dogs poop and never picked it up so I couldn't let my child play outside in the grass. Neighbors above us had no consequences for slamming things jumping at all hours of the night. Pick somewhere else to live.

                                          Property Manager Response

                                          3/28/2023

                                          Please call me to discuss this at 215-887-8400. Tabitha, Regional Manager

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 907587

                                          Verified Resident 2018 - 2023

                                          2.0

                                          3/27/2023

                                          I wish when we first moved in they mentioned people were allowed to smoke. The smell creeped into our apartment every time someone smoked, and when talking to the main office multiple times, they gave us a smoke filter. After living here for four years, they finally made a rule against smoking around the common areas like the hallway and the entrances to the apartment. Maintenance people are nice, but sometimes they take a long time to complete a job. We had a major request to get our floors fixed. Parts of the floor in the living and dining room were caving in and it took them 6 months to get around to it. We constantly talked to them as well as the front office about our issue since putting that request on their site. After the job was done, they (the contractors they hired) showed/told me what they did to the floor. When they left, I checked the whole floor and while some areas seemed better than before, there are still multiple areas that need attention. We were also told by maintenance that a separate person would come to tuck the carpet and shampoo it. We'll he did one of those things and left. Called maintenance about it and they said, "Oh his schedule is too busy, you'll have to make a separate appointment". Unless this is the only place you can afford, don't move here

                                            Property Manager Response

                                            3/28/2023

                                            I'm very sorry to hear about this thank you for bringing it to my attention! Please call me at 215-887-8400 if you have time to discuss this further. Tabitha, Regional Manager
                                            Review Author Icon

                                            Current Resident 1125697

                                            Verified Resident 2022 - 2023

                                            2.8

                                            3/27/2023

                                            So far not that pleasant. Instead of contacting me about an issue you went straight to court proceedings (i have insurance for rent so it was covered) it ended up being a mistake due to your system. I ended up having to pay 2x normal amount in 1 month.

                                              Property Manager Response

                                              3/28/2023

                                              I apologize for the mistake. Please call me at 215-887-8400 when you have a chance. Tabitha, Regional Manager
                                              Review Author Icon

                                              Current Resident 1125696

                                              Verified Resident 2021 - 2023

                                              4.3

                                              3/27/2023

                                              Overall it's a great community. Very well maintained and very friendly staff. The only issue I have is with residents that don't clean up after their dogs, leave cigarettes buds, trash outside. I think having more dog trash cans around the community might help and may be strict rule for trash and cigarettes trash. I can't afford another vet visit for my dog because of eating cigarettes. I have seen some dog owners cleaning up after other people and that is not fair. I'm just venting. But I enjoy my walks with my dog. It's so beautiful in all seasons. I'm hoping to stay for a while just because of the staff.

                                                Property Manager Response

                                                3/28/2023

                                                Thank you for the kind review and for bringing this to our attention. We will work to resolve this as quickly as possible. Enjoy your week and give your pup a pet from us.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,370 - $1,920

                                                See Floor Plan Details

                                                1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,380 - $1,920

                                                See Floor Plan Details

                                                1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,410 - $1,920

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                5 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,585 - $2,100

                                                See Floor Plan Details

                                                2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                5 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,675 - $2,100

                                                See Floor Plan Details

                                                2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                4 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,610 - $1,955

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 98 reviews)

                                                Noise

                                                4.1

                                                Grounds

                                                4.3

                                                Safety

                                                3.9

                                                Office Staff

                                                4.4

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.5

                                                Survey Scores (from 693 surveys)

                                                Post-Tour Survey

                                                4.5

                                                Move-In Survey

                                                4.4

                                                Maintenance & Support Survey

                                                4.6

                                                Lease Renewal Survey

                                                4.1

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                98

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                87.76%

                                                Manager’s Review Reply Time

                                                A-

                                                Average time to respond to reviews

                                                3.97 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Laundry On-Site
                                                Pets
                                                • Dogs Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Other Pets Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • 70 Acre Park-Like Setting
                                                • Air Conditioning
                                                • BBQ and Picnic Area
                                                • Balcony/Deck
                                                • Built-in Microwaves
                                                • Car Charging Stations
                                                • Car Wash Location on Site
                                                • Carpet in Bedrooms
                                                • Cat Friendly
                                                • Community-wide Wi-Fi
                                                • Controlled Access
                                                • Covered Pavilion with Picnic Area
                                                • DishWasher
                                                • Dog Park
                                                • Electronic Payments Accepted
                                                • Energy Saving Appliances
                                                • Fitness Center
                                                • Formal Dining Area
                                                • High-Speed Internet
                                                • Individual Climate Control
                                                • Intercom
                                                • Large Bedrooms
                                                • Large Dog Friendly
                                                • Large Walk-In Closets In Two Bedroom Apartments
                                                • Led Lighting In Parking Lot, Hallways And Doorways
                                                • Linen Closets
                                                • On-Site Management
                                                • Package Locker Service
                                                • Package and Delivery Lockers
                                                • Plank Flooring Throughout Living Areas
                                                • Playground
                                                • Public Transportation
                                                • Resident Social Activities
                                                • Resort Style Pool With Patio Furniture
                                                • Social Community Room
                                                • Sports Court - Basketball, Tennis, Volleyball
                                                • Trash Included in Rent
                                                • Tucked Away Location
                                                • Updated Granite Countertops
                                                • Upgraded Cabinetry Available
                                                • We Have Flexible Lease Terms
                                                • Window Coverings
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                                                Leasing

                                                With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 09:00 AM - 05:00 PM
                                                This community is managed by

                                                Scully Company

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/13/2018
                                                Q: The dog fee is a one time fee or monthly?

                                                Frequently Asked

                                                How is Hatfield Village Apartments Rated?
                                                Based on 1594 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 87.76% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 3.97 days to their community reviews in the past year.
                                                Who manages Hatfield Village Apartments?
                                                Scully Company
                                                What is the pet policy at Hatfield Village Apartments?
                                                Dogs Allowed
                                                Pet Limit: 2
                                                Cats Allowed
                                                Pet Limit: 2
                                                Other Pets Allowed
                                                Pet Limit: 2
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath

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                                                Baths

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                                                Under New Management

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                                                Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.