Hatfield Village Apartments
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A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1596 Reviews & Surveys)
$1,315 - $2,110/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 972225

Verified Resident 2019 - 2021

4.5

11/15/2021

Good for a starter apartment, however, can get expensive over time. Maintenance department is amazing though. Super responsive staff via email and phone. Everyone is so nice. Living environment is good.

    Property Manager Response

    11/16/2021

    Thanks for sharing your thoughts about Hatfield Village. We appreciate your insights. Have a wonderful week!
    Review Author Icon

    Current Resident 972223

    Verified Resident 2021

    4.7

    11/15/2021

    I just moved in about 2.5 months ago and I love my apartment! As a single person I have the perfect amount of space. Maintenance has also been really quick about addressing any problems I have had too!

      Property Manager Response

      11/16/2021

      Welcome to Hatfield Village! We home your continued months as a resident continue to be filled with wonderful experiences. Have a nice week!
      Review Author Icon

      Current Resident 971928

      Verified Resident 2020 - 2021

      2.3

      11/15/2021

      The lack of security cameras really sets the tone. There are hit and runs in our home parking spots and no way to know who did it. The people here are mostly nice but crime does definitely occur and for the property managers to completely remove themselves from any accountability for safety will surely catch up with them sooner or later, especially as prices rise and you attract a crowd with higher expectations. There are small defects in the units which are an inconvenience, such as the fact that none of the fixtures are level (90degree angles), including the bathtub shelf which doesn't sound like a big problem but it gets old fast. The contractors who complete repairs take up to 2 months to complete some of the jobs asked of them. The people who you attract at the current price point probably won't fuss about it too much, but like I said, if the prices continue to rise you will probably have a lot more unsatisfied tenants and start to garner quite a bit of negative attention. Overall my experience at this apartment has been a 3/5. I don't mind it too much.

        Property Manager Response

        11/15/2021

        Thank you for your feedback. Please call me at 215-887-8400 to discuss your concerns. Thank you. ~ Michael Duncan, Regional Manager

        Updated Review

        Review Author Icon

        Current Resident 902821

        Verified Resident 2016 - 2021

        2.0

        11/15/2021

        Rent goes up and up, service is poor. Outside residents come and drop there trash in dumpsters that our rent pays for. Smell outside in summer is terrible from dumpsters. Appliances in apartments are ancient and not efficient.

          Property Manager Response

          11/15/2021

          Thank you for your feedback. Please call me at 215-887-8400 to discuss. Thank you. ~ Michael Duncan, Regional Manager

          Updated Review

          Review Author Icon

          Current Resident 942905

          Verified Resident 2019 - 2021

          4.3

          11/15/2021

          Development is ok. Employees are nice. Maintenance team try to handle request in a timely manner. Been here almost 3 years and have not had many issues. Love the different activities to provide for the tenants in the complex.

            Property Manager Response

            11/15/2021

            Thank you for the kind review. Please reach out if there is anything we can do to make your experience even better. Have a great week!

            Updated Review

            Review Author Icon

            Current Resident 945296

            Verified Resident 2021

            3.2

            11/15/2021

            The grounds are well-kept, no trash around. However the actual unit quality is not great. The windows don't quite fit the frames so you can hear most outdoor noise regardless of what floor you are on. For the most part, it's a quite community.

              Review Author Icon

              Current Resident 971484

              Verified Resident 2020 - 2021

              3.0

              11/15/2021

              The women who are in the leasing office are awesome. The maintenance guys are nice but have no idea what they are doing, I have had nothing but issues since the 2nd month I moved in and continue to still have issues to this day that they dont care to fix even when I reach out to them.

                Property Manager Response

                11/15/2021

                I am sorry to hear about your maintenance issues. Please call me at 215-887-8400 to discuss. Thank you. ~ Michael Duncan, Regional Manager

                Updated Review

                Review Author Icon

                Current Resident 941055

                Verified Resident 2021

                4.5

                11/9/2021

                I have lived here for under a year but honestly I have nothing negative to say. My neighbors and the families in the community are very nice and respectful and every time I have any type of issues in my apartment maintenance is here in a timely fashion. I do hope I will reside here long term.

                  Property Manager Response

                  11/9/2021

                  We appreciate the positive review. Thank you for choosing to call Hatfield Village home. Have a great week.
                  Review Author Icon

                  Current Resident 969537

                  Verified Resident 2021

                  5.0

                  11/9/2021

                  Es un lugar muy seguro y c?modo para vivir , me gusta la atenci?n del personal son muy amables y si tengo alg?n inconveniente en el apartamento llamo y vienen r?pido a resolver, me gusta qu? hay ?rea de recreaci?n para los ni?os , en general estoy satisfecha

                    Property Manager Response

                    11/9/2021

                    Muchas gracias por tomarse el tiempo para revisar Hatfield Village. Nos alegra saber que est disfrutando de todas las excelentes comodidades. Que tengas una buena semana.
                    Review Author Icon

                    Current Resident 969501

                    Verified Resident 2017 - 2021

                    1.0

                    11/9/2021

                    Very bad I always make my payment on time, never miss one I never have problem with none of my neighbors, because my family is African American they never treat us good until they kick us out for no reason.

                      Property Manager Response

                      11/9/2021

                      Please call me at 215-887-8400 to discuss your experiences. I'm here to help. Thank you. ~ Michael Duncan, Regional Manager
                      Review Author Icon

                      Current Resident 969178

                      Verified Resident 2019 - 2021

                      1.5

                      11/8/2021

                      This building needs to be renovated because the original work is cheap, and there is a lot of mold cover up and not removal. And there is a lot of band aid work instead of really fixing the problem. And the water is shut off almost at least once monthly.

                        Property Manager Response

                        11/8/2021

                        Please call me at 215=887-8400 to discuss. Thank you. ~ Michael Duncan, Regional Manager
                        Review Author Icon

                        Current Resident 969177

                        Verified Resident 2019 - 2021

                        2.2

                        11/8/2021

                        Maintenance isn't the greatest. Had a problem with our windows multiple times and it's still not fixed. Our neighbors above us are loud at all hours of the day. I complained and they said a letter was sent but it doesn't seem like it did anything.

                          Property Manager Response

                          11/8/2021

                          We are sorry to hear of your dissatisfaction. Please call me when time allows. I can be reached at 215-887-8400. Thanks. ~ Michael Duncan, Regional Manager

                          Updated Review

                          Review Author Icon

                          Current Resident 902115

                          Verified Resident 2019 - 2021

                          4.2

                          11/8/2021

                          The office personnel is very friendly and very helpful the maintenance people are very kind polite and they come quickly the grounds are beautiful the pool is great there's a playground for the kids I'm not just all kinds of things right there on the property to do

                            Property Manager Response

                            11/8/2021

                            Thank you for your kind review. We are so happy you are enjoying all the great amenities Hatfield Village offers. Have a great week!

                            Updated Review

                            Review Author Icon

                            Current Resident 943350

                            Verified Resident 2020 - 2021

                            3.5

                            11/8/2021

                            Bye and large very positive, yet suffering from an injury at the complex and the company's insurance is playing games! I am less than pleased with the fact the grounds aided to the condition but to be put in this spot though I tried to be stand up is frustrating! The office and maintenance were wonderful the insurance other story! Leaving me with no choice will have to contact lawyers.

                              Property Manager Response

                              11/8/2021

                              Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400. ~ Michael Duncan, Regional Manager
                              Review Author Icon

                              Current Resident 968840

                              Verified Resident 2020 - 2021

                              4.8

                              11/8/2021

                              My roommates and I have loved living here. It was our favorite place we toured and we still love it. Everyone is super nice and we are in a great area. The only thing I could even say is the new Zego App for paying rent could use some redesigning, but that's not the complex itself.

                                Property Manager Response

                                11/8/2021

                                Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400. ~ Michael Duncan, Regional Manager
                                Review Author Icon

                                Current Resident 968679

                                Verified Resident 2021

                                4.2

                                11/8/2021

                                Overall, I enjoy living in this community, but a few things can be done in order to make my experience more pleasant. At times, the main lobby/outside of the apartment accumulates some litter and it takes a while to get it cleaned up. Aside from that, I appreciate all the hard work being done by maintenance and other workers.

                                  Property Manager Response

                                  11/8/2021

                                  Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400. ~ Michael Duncan, Regional Manager

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 906903

                                  Verified Resident 2017 - 2021

                                  4.3

                                  11/8/2021

                                  It's one of the best community in this area & we love how beautiful the community has been with the greenery around & with all kind of facilities it provides. We love to stay here for long, only if the rent don't go up like crazy

                                    Property Manager Response

                                    11/8/2021

                                    Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400. ~ Michael Duncan, Regional Manager
                                    Review Author Icon

                                    Current Resident 968611

                                    Verified Resident 2021

                                    3.7

                                    11/8/2021

                                    Great apartment! Super roomy, lots of closet space! The grounds are also beautiful and everyone seems to be super nice. The only thing is I moved in as a single person with a graveyard shift at my job and there seems to be a lot of families, I happen to live across from one with two toddlers that scream all the time. The walls are generally good with noise but the doors are terrible and let any sound in, and boy do these kids scream.

                                      Property Manager Response

                                      11/8/2021

                                      Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400. ~ Michael Duncan, Regional Manager

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 940143

                                      Verified Resident 2021

                                      4.7

                                      11/8/2021

                                      Leasing staff was quick, courteous and knowledgeable; I was shown a sample apartment next day after contact and committed 24 hours later. The process was simple (on line until lease signing). Lease is clear and comprehensive. Requests for maintenance are easy to submit (on line as well as by phone). The maintenance staff is very responsive, polite and efficient. The buildings are secure with laundry facilities in my building. Amazon hub taking Amazon and UPS deliveries - very convenient. Grounds are beautiful with many options for families, kids. A nice fitness center. Quiet peaceful location but still very close to shopping. Verizon or Comcast for internet. It's a great place to live.

                                        Property Manager Response

                                        11/8/2021

                                        Thanks so much for the kind words! We truly appreciate you taking the time. Have a fabulous week!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 940064

                                        Verified Resident 2021

                                        4.0

                                        11/8/2021

                                        Ok..not great but also not bad, tenants don't lock the building door, tenants speed through the parking lot. Some of the amenities are good and I've been enjoying those (gym and ect) turn around around time to fix issues are good

                                          Property Manager Response

                                          11/8/2021

                                          Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400 ~ Michael Duncan, Regional Manager

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 902146

                                          Verified Resident 2020 - 2021

                                          4.7

                                          11/8/2021

                                          Overall it's been a good experience. Any concerns with pests have been dealt with immediately and I can always count on maintenance looking into my requests as soon as possible. The only drawbacks I've experienced is the parking lot where most people are flying past and the laundry facilities. I take my laundry out because our laundry room smells like trash and I find it strange that 12 units share just one washer and dryer. Other than those two things it's been a nice place and community to live in.

                                            Property Manager Response

                                            11/8/2021

                                            Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400 ~ Michael Duncan, Regional Manager

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 940103

                                            Verified Resident 2000 - 2021

                                            3.8

                                            11/8/2021

                                            I have found the management and maintenance staff always to be courteous and friendly. Over the past 20 years I have found Hatfield Village Apartments to be a warm, welcoming home. I look forward to a future here.

                                              Property Manager Response

                                              11/8/2021

                                              Thanks so much for the kind words! Please call me if you'd like to discuss any of your concerns. I can be reached at 215-887-8400 ~ Michael Duncan, Regional Manager

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 940062

                                              Verified Resident 2021

                                              1.0

                                              11/8/2021

                                              Dirty, dirty dirty! I've never had to kill so many bugs of different types at the SAME time- alllll the time! Hallways are dirty, store units are disgusting (and not even lit- have to use my own flashlight) and outside is beyond dirty and gross. From cobwebs and trapped bugs all over the front doors to having to figure out how to walk to and from your car without stepping into over 5inches of puddle water or into straight mud (the grass is basically gone). And don't even get me started on maintenance (or lack there of). HATFIELD VILLAGE SUCKS- go elsewhere!

                                                Property Manager Response

                                                11/8/2021

                                                Please call me at 215-887-8400 so that we can ensure the correct measures have been taken to handle your pest problems. Thank you. ~ Michael Duncan, Regional Manager
                                                Review Author Icon

                                                Current Resident 693162

                                                Resident 2021

                                                4.5

                                                9/18/2021

                                                Move-in was a success. Any issues that needed to be taken care of was done within 24 hours since none of the concerns were for an emergency. We enjoy the diversity in the community and the access to the nearby stores. Our unit is really nice and spacious! The only slight is probably the one washer and dryer in our building. However, we are close to a laundromat. Overall, I would recommend to anyone who is looking for a spacious and nice apartment with an even better community!

                                                  Property Manager Response

                                                  9/19/2021

                                                  Thanks for taking the time to rate and review Hatfield Village. We hope that you had a great weekend!
                                                  Review Author Icon

                                                  Current Resident 945367

                                                  Verified Resident 2019 - 2021

                                                  5.0

                                                  8/30/2021

                                                  I totally love living here in Hatfield village. It is a lovely place with many great people. The community is safe and the Hatfield police department are some of the nicest officers I've met. Many folks from all over the world who live here in Hatfield are great and all of our children get along with each other. The staff here are great. From the front office to the maintenance crew. I feel we are all family.

                                                    Property Manager Response

                                                    8/30/2021

                                                    Thanks for taking the time to rate and review Hatfield Village. We truly appreciate you kind words, insight and fives across the board. Have a great week!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio Deluxe | 250 sqft

                                                    1 Available Unit

                                                    Studio, 1 Bath | 250 sq. ft.

                                                    $1,315 - $1,575

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,385 - $1,775

                                                    See Floor Plan Details

                                                    1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,400 - $1,775

                                                    See Floor Plan Details

                                                    1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,410 - $1,775

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,615 - $2,110

                                                    See Floor Plan Details

                                                    2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,705 - $2,045

                                                    See Floor Plan Details

                                                    2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    $1,660 - $2,045

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 98 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores (from 695 surveys)

                                                    Post-Tour Survey

                                                    4.5

                                                    Move-In Survey

                                                    4.4

                                                    Maintenance & Support Survey

                                                    4.6

                                                    Lease Renewal Survey

                                                    4.1

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    98

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    87.76%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.97 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 70 Acre Park-Like Setting
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony/Deck
                                                    • Built-in Microwaves
                                                    • Car Charging Stations
                                                    • Car Wash Location on Site
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Community-wide Wi-Fi
                                                    • Controlled Access
                                                    • Covered Pavilion with Picnic Area
                                                    • DishWasher
                                                    • Dog Park
                                                    • Electronic Payments Accepted
                                                    • Energy Saving Appliances
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Intercom
                                                    • Large Bedrooms
                                                    • Large Dog Friendly
                                                    • Large Walk-In Closets In Two Bedroom Apartments
                                                    • Led Lighting In Parking Lot, Hallways And Doorways
                                                    • Linen Closets
                                                    • On-Site Management
                                                    • Package Locker Service
                                                    • Package and Delivery Lockers
                                                    • Plank Flooring Throughout Living Areas
                                                    • Playground
                                                    • Public Transportation
                                                    • Resident Social Activities
                                                    • Resort Style Pool With Patio Furniture
                                                    • Social Community Room
                                                    • Sports Court - Basketball, Tennis, Volleyball
                                                    • Trash Included in Rent
                                                    • Tucked Away Location
                                                    • Updated Granite Countertops
                                                    • Upgraded Cabinetry Available
                                                    • We Have Flexible Lease Terms
                                                    • Window Coverings
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                                                    Leasing

                                                    With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Scully Company

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/13/2018
                                                    Q: The dog fee is a one time fee or monthly?

                                                    Frequently Asked

                                                    How is Hatfield Village Apartments Rated?
                                                    Based on 1596 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Hatfield Village Apartments?
                                                    Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 87.76% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.97 days to their community reviews in the past year.
                                                    Who manages Hatfield Village Apartments?
                                                    Scully Company
                                                    What is the pet policy at Hatfield Village Apartments?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Other Pets Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

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                                                    Under New Management

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                                                    Hatfield Village Apartments is a 250 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,315 - $2,110. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.