Hatfield Village Apartments
A
A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1596 Reviews & Surveys)
$1,315 - $2,110/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 940100

Verified Resident 2020 - 2021

5.0

8/16/2021

Nice community. Friendly people overall. Residents are constantly made aware of what's going on in the community such as fun activities, lost and found or if there are any issues being resolved (sewer issues etc), which makes living here a comfortable experience. There are quite few trails nearby that you can enjoy in the summer time. Doing laundry is easy, reasonable cost and convenient. The team is always available to answer any question or solve any issue you may have. Overall my stay here was great. My stay was short (1 year) but it felt like home just in few weeks.

    Property Manager Response

    8/16/2021

    Thank you for such a kind review. We will be sure to share your compliments with the team. We hope you are happy in your new home. Take care.
    Review Author Icon

    Current Resident 940065

    Verified Resident 2012 - 2021

    3.2

    8/16/2021

    Overall good experience. I wish they would get rid of rusting truck neat Y1 building. Was told to mind my own business. Secretary in maintenance office is rude. Maintenance doesn't do the job right but think they are

      Property Manager Response

      8/16/2021

      Thanks for taking the time to rate and review your experience at Hatfield Village. We truly appreciate your insight. Please call me at 215-887-8400 to discuss your concerns with the on-site teams when time allows. ~ Michael Duncan, Regional Manager

      Updated Review

      Review Author Icon

      Current Resident 902324

      Verified Resident 2017 - 2021

      4.7

      8/16/2021

      For the most part I don't have any complaints. I have to deal with a loud neighbor that doesn't care and loves to slam the doors. Also, people love to leave their trash outside of the trash bins instead of putting it in the trash which I have to climb over to put my trash where it belongs. The police are constantly going into the community so their are concerns about the safety in the community. My biggest gripe is the amount that rent goes up every year, I don't know how people can afford to stay long, which causes people to not care about the community because of high turnover.

        Property Manager Response

        8/16/2021

        Thank you for your feedback. If time allows, please reach out to us directly at 215-855-0500. Enjoy your week.

        Updated Review

        Review Author Icon

        Current Resident 906852

        Verified Resident 2021

        3.3

        8/16/2021

        Great community, very friendly. Clean environment with lots to do. However, the condition of the apartments isn't so great, constantly falling apart. Takes weeks of persistent nagging to get something done.

        Property Manager Response

        8/16/2021

        Thanks for taking the time to rate and review your experience at Hatfield Village. We truly appreciate your insight. Please call me at 215-887-8400 to discuss your concerns with the Service Team requests that you have submitted. ~ Michael Duncan, Regional Manager

        Updated Review

        Review Author Icon

        Current Resident 902068

        Verified Resident 2020 - 2021

        1.3

        8/16/2021

        Horrible experience. Dog crap everywhere that people don't like to clean up. Neighbors with kids screaming EVERYDAY. If you're stuck in the apartments by the woods, you'll never find parking! In my apartment, the person below or above smokes weed and that's all I ever smell. It's very annoying. Who uses paint for the tub and now the paint in the tub comes off and we have to shower with a half blue and white tub

          Property Manager Response

          8/16/2021

          Thanks for taking the time to rate and review your experience at Crystal Palms. We truly appreciate your insight. Please call me at 215-887-8400 to discuss your multiple concerns when time allows. ~ Michael Duncan, Regional Manager
          Review Author Icon

          Former Resident 529571

          Resident 2013 - 2021

          4.8

          6/1/2021

          This the best place to leave, great management and maintenance team. Lots of activities place in this community. And also pet friendly. Easy to commute. Lots of shopping stores near by... rent are affordable on this time.

            Property Manager Response

            6/1/2021

            Thanks for the kind words and great rating! We truly appreciate it and are glad to hear that you're enjoying all of the area attractions and the fabulous on-site team. Have a great week!
            Review Author Icon

            AllenRHaas

            Resident 2021

            4.8

            5/31/2021

            The leasing agent is excellent in every way. Knowledgeable, responsive, handled all the details. The place is so quiet, the apartment beautiful and practical for my needs. The price is fabulous. The grounds are beautiful and most any kind of recreation right here - pool, tennis courts, picnic area, playground. It's a big complex with more buildings that I expected at first glance. Easy access to major highways, large shopping complexes a few minutes away but several miles along a major highway. Lots of local shops too but the complex is surrounded by quiet residential neighborhoods. The price is so good I can hardly believe it. Whoever planned this place is a genius

              Property Manager Response

              6/1/2021

              We truly appreciate you taking the time to rate and review. We're glad to hear that you're enjoying all of the offerings that Hatfield Village provides. Have a great week!
              Review Author Icon

              Current Resident 909452

              Verified Resident 2020 - 2021

              1.0

              5/28/2021

              I think this is a total waste of money. You make your residents pay top dollar to live in an apartment this is cheap, falling apart, and trashy. There are termite infestations and the apartment is literally falling apart. There is mold growing. Windows and walls are cracking. A/C units don't work. The ceiling was basically falling in. The drains are clogged every other day. The maintenance people act like you're disturbing them when you call. The walls are paper thin. It is definitely overpriced for the quality you get. We are not renewing our lease and will make sure to leave plenty of reviews so others are warned.

                Property Manager Response

                6/1/2021

                Thanks for taking time to rate and voice your concerns. Please call me at 215-887-8400 to discuss in in detail. I want to ensure that all proper measures were made with your Work Order requests. Thank you.
                Review Author Icon

                Current Resident 907932

                Verified Resident 2017 - 2021

                4.5

                5/24/2021

                Best garden style apartments in this area, lots of amenities to offer families. It is a very diverse community, i love it. Has so much space for great morning joggers or walkers. This place is very pet friendly.

                  Property Manager Response

                  5/25/2021

                  Thanks so much! Have a fantastic rest of the week. : )
                  Review Author Icon

                  Current Resident 907931

                  Verified Resident 2019 - 2021

                  2.2

                  5/24/2021

                  At first, this community was decent for the price. The layout of the apartment does not allow for ventilation in the kitchen. Everything you cook lingers! Also, maintenance is subpar and unwilling to fix many issues. My front door does not close properly so I can always smell the neighbor's AWFUL cooking. It's awful to get woken up from your own bedroom by somebody else's ---- cooking. Neither maintenance nor the leasing office care or are willing to fix this issue. The walls are also quite thin, so noise carries well. If you like awful neighbors and nothing getting done, this is the place for you!

                    Property Manager Response

                    5/25/2021

                    Thanks for taking the time to rate and review Hatfield Village. Please call us at 215 855-0500 so that we schedule the Maintenance Team to fix your door. Thank you.
                    Review Author Icon

                    Current Resident 907859

                    Verified Resident 1999 - 2021

                    3.3

                    5/24/2021

                    Extremely noisy neighbors , screaming kids , kids running in hallways and up and down stairs. one washer and dryer for 12 apartments is not enough , hot water runs out a lot. Only one recycling container.

                      Property Manager Response

                      5/25/2021

                      We appreciate you taking the time to rate and review. Thank you and have a great rest of the week.
                      Review Author Icon

                      Current Resident 907811

                      Verified Resident 2017 - 2021

                      4.3

                      5/24/2021

                      Hatfield Village Apartments raises your rent EVERY year by at least $25. Sometimes more. There are potholes everywhere and have been for over half a year. There seems no motivation to fill them. The grounds are pretty.

                        Property Manager Response

                        5/25/2021

                        Thanks for your insight on the rental rates and roadways. We truly appreciate your taking the time to voice your concerns. Have a great week.
                        Review Author Icon

                        Current Resident 907799

                        Verified Resident 2020 - 2021

                        4.5

                        5/24/2021

                        Good place to live nice people also very understanding Staffing and nice apartments are very well keep up maintenance come when you call no longer wait for stuff to get fix truly love the apartment you like it here

                          Property Manager Response

                          5/25/2021

                          Thanks for the kinds words about your experience at Hatfield Village! Have a great week.
                          Review Author Icon

                          Current Resident 907743

                          Verified Resident 2020 - 2021

                          4.8

                          5/24/2021

                          Lovely beautiful community filled with great staff,neighbors. Also enjoy having the dog park,swimming pool, gym,basketball courts all accessible. If people are looking for a apartment to rent I will definitely recommend them to Hatfield village ??

                            Property Manager Response

                            5/25/2021

                            Thanks so much for the outstanding rating! We truly appreciate your sentiments as well. Have a great week.
                            Review Author Icon

                            Current Resident 113164

                            Verified Resident 2020 - 2021

                            3.3

                            5/24/2021

                            Below average pipes break, water is cold, unpredictable noise, my neighbor snores so loud it keeps me awake a night, the dumpster is always full of trash and attracts foxes and raccoons. It also smells terrible. A branch fell on my car because there isnt ansy tree maintenance. I cant wait to be gone from here.

                              Property Manager Response

                              5/24/2021

                              Sorry to learn you're dissatisfied. Please call us at 215 855-0500 if you care to discuss in details. Thanks.
                              Review Author Icon

                              Current Resident 907655

                              Verified Resident 2018 - 2021

                              5.0

                              5/24/2021

                              It's been great! I have been living here for 3 years and it is always clean and grounds kept up. I would definitely recommend this to people. Close to schools and close to shops. Has variety of parks and kids are entertained.

                                Property Manager Response

                                5/24/2021

                                Thanks so much! Have a great week. : )
                                Review Author Icon

                                Current Resident 907590

                                Verified Resident 2020 - 2021

                                5.0

                                5/24/2021

                                It's been a very nice place to live. The staff are very helpful and pleasant and the maintenance are lovely and prompt. The area is surprisingly quiet and friendly. The park and pool are a must if you have kids. Very good all around.

                                  Property Manager Response

                                  5/24/2021

                                  Thanks so much! Have a great week!
                                  Review Author Icon

                                  Current Resident 907589

                                  Verified Resident 2021

                                  4.2

                                  5/24/2021

                                  No experience, come from work, eat and sleep. It's fine, I requested to check the air conditioning, maintenance should take care today, Monday the air conditioning not working the other one in the bedroom is moldy, noisy and keep working Ll can cause me a chest problem, but I am sure they will changed for me. Otherwise No problem. Office people are very nice and professional no problem. Thanks

                                    Property Manager Response

                                    5/24/2021

                                    Thanks for taking the time to review. Please call us at 215 855-0500 so that we can have your air conditioner looked at. Thanks!
                                    Review Author Icon

                                    Current Resident 907588

                                    Verified Resident 2017 - 2021

                                    3.8

                                    5/24/2021

                                    Facilities are good , front office is very helpful and maintenance does it's job tho with some of the crew could use a little more courtesy.Overall there is nothing bad to say , tho some improvement would not hurt , especially on security cameras inside and outside since the complex is open to the public with three entrance/exits facing main streets.

                                      Property Manager Response

                                      5/24/2021

                                      Thanks for taking them time to provide your insight. If you'd like to discuss anything further, we're here for you at 215 855-0500. Thanks!
                                      Review Author Icon

                                      Current Resident 907586

                                      Verified Resident 2020 - 2021

                                      4.5

                                      5/24/2021

                                      Beautiful area, organized, new buildings i like the community and i extended my contract two times. I face problem only once with maintenance other than that all is fine and perfect . Thank youuuuuuu

                                        Property Manager Response

                                        5/24/2021

                                        Glad to hear all is well! Thanks for taking the time to rate and review.
                                        Review Author Icon

                                        Current Resident 907533

                                        Verified Resident 2012 - 2021

                                        3.5

                                        5/24/2021

                                        This was a great place when we first moved in but like everything else, has declined over the years. They try to get away as cheaply as possible when doing repairs and upgrades. They focus on improvements more then maintaining what is already here. The worst being the roads and parking lots. The potholes are out of control and they do nothing to fix them. And repairs done to things in our apartment are always done as cheaply as possible. They just don't seem to care about the residents here anymore, just saving as much as they can to get things done. It is a shame because the area these apartments are located is really nice. They are close to shopping and have plenty of parks and open space close by. Hatfield itself is a great area to live in just maybe not these apartments.

                                          Property Manager Response

                                          5/24/2021

                                          Thanks for taking time to rate and review your experiences. We're sorry to learn of your dissatisfaction. Please call us at 215 855-0500 if you'd like to discuss further.
                                          Review Author Icon

                                          Current Resident 907531

                                          Verified Resident 2020 - 2021

                                          3.2

                                          5/24/2021

                                          They don't care about their residents. Even with being placed into a water flooded apartment I had to pay to move to another one. There is slow response time from the office and you can only get laundry card during business hours ??

                                            Property Manager Response

                                            5/24/2021

                                            Thanks for taking time to rate and review. Please call us at 215 855-0500 to discuss the laundry card. Thank you.
                                            Review Author Icon

                                            Current Resident 907498

                                            Verified Resident 2014 - 2021

                                            3.7

                                            5/24/2021

                                            Fue una experiencia maravillosa. un lugar muy tranquilo y muy comodo. tambien un lugar muy seguro para mis hijos. definitivamente lo recomiendo para quienes esten buscando un lugar para vivir. muchas gracias

                                              Property Manager Response

                                              5/24/2021

                                              Gracias por tomarse el tiempo para calificar y comentar sobre Hatfield Village. Realmente apreciamos su conocimiento. Que tengas una buena semana!
                                              Review Author Icon

                                              Current Resident 907466

                                              Verified Resident 2015 - 2021

                                              5.0

                                              5/24/2021

                                              Hatfield Village is a nice place to live. Good location (close to almost anything you need. The staff is very helpful and does what they can to make living there easy. The amenities are great ( pre covid ). Looking forward to things opening back up this year.

                                                Property Manager Response

                                                5/24/2021

                                                Thank you so much! Have a fantastic week! : )
                                                Review Author Icon

                                                Current Resident 907286

                                                Verified Resident 2017 - 2021

                                                2.5

                                                5/23/2021

                                                It is a RIP OFF!!! I Moved here almost 5 years ago the rent goes up every year but the quality does not. They do choppy work to cover up things never fix them properly. place SUCKS can't wait to LEAVE

                                                  Property Manager Response

                                                  5/24/2021

                                                  We're sorry to learn of your displeasure. Feel free to call us 215 855-0500 if you'd care to discuss further. Thanks!

                                                  Floor Plans & Pricing

                                                  Studio

                                                  Studio Deluxe | 250 sqft

                                                  1 Available Unit

                                                  Studio, 1 Bath | 250 sq. ft.

                                                  $1,315 - $1,575

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,385 - $1,775

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,400 - $1,775

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,410 - $1,775

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,615 - $2,110

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,705 - $2,045

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                  4 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,660 - $2,045

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 98 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 695 surveys)

                                                  Post-Tour Survey

                                                  4.5

                                                  Move-In Survey

                                                  4.4

                                                  Maintenance & Support Survey

                                                  4.6

                                                  Lease Renewal Survey

                                                  4.1

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  98

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  87.76%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.97 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Other Pets Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 70 Acre Park-Like Setting
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony/Deck
                                                  • Built-in Microwaves
                                                  • Car Charging Stations
                                                  • Car Wash Location on Site
                                                  • Carpet in Bedrooms
                                                  • Cat Friendly
                                                  • Community-wide Wi-Fi
                                                  • Controlled Access
                                                  • Covered Pavilion with Picnic Area
                                                  • DishWasher
                                                  • Dog Park
                                                  • Electronic Payments Accepted
                                                  • Energy Saving Appliances
                                                  • Fitness Center
                                                  • Formal Dining Area
                                                  • High-Speed Internet
                                                  • Individual Climate Control
                                                  • Intercom
                                                  • Large Bedrooms
                                                  • Large Dog Friendly
                                                  • Large Walk-In Closets In Two Bedroom Apartments
                                                  • Led Lighting In Parking Lot, Hallways And Doorways
                                                  • Linen Closets
                                                  • On-Site Management
                                                  • Package Locker Service
                                                  • Package and Delivery Lockers
                                                  • Plank Flooring Throughout Living Areas
                                                  • Playground
                                                  • Public Transportation
                                                  • Resident Social Activities
                                                  • Resort Style Pool With Patio Furniture
                                                  • Social Community Room
                                                  • Sports Court - Basketball, Tennis, Volleyball
                                                  • Trash Included in Rent
                                                  • Tucked Away Location
                                                  • Updated Granite Countertops
                                                  • Upgraded Cabinetry Available
                                                  • We Have Flexible Lease Terms
                                                  • Window Coverings
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                                                  Leasing

                                                  With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 09:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Scully Company

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                                                  A
                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/13/2018
                                                  Q: The dog fee is a one time fee or monthly?

                                                  Frequently Asked

                                                  How is Hatfield Village Apartments Rated?
                                                  Based on 1596 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 87.76% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.97 days to their community reviews in the past year.
                                                  Who manages Hatfield Village Apartments?
                                                  Scully Company
                                                  What is the pet policy at Hatfield Village Apartments?
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Other Pets Allowed
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

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                                                  Under New Management

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                                                  Hatfield Village Apartments is a 250 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,315 - $2,110. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.