4.0 rating
901 total reviews
(
738 Verified
)
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Updated Review
Current Resident 707997
Resident • 2017 - 2023
1.8
1/19/2023
Gets worse every year. AVOID
When we first moved here it was a good place to live for a first “home”. As the years went on the neighbors and management got extremely worse. Neighbors unlock security doors. They blast music and slam doors at all hours of the day. We have filed multiple noise complaints with ZERO help from management. In fact when you call to say something, you get attitude back like you don’t already feel horrible for complaining. They put in a decent dog park, but every time I go in there I step in dog crap. There is also a bug issue that comes and goes. There is only 1 washer and dryer per 12 units and no one seems to know how to share or clean up after themselves. Overall extremely disappointed with this property and will be moving out as soon as the lease is up.
3/14/2023
Current Resident 709092
Resident • 2017 - 2022
4.2
5/28/2022
Well kept community, but neighbors can ruin it.
I first moved here in 2017 and it was a nice place with nice, respectful neighbors in my building. Over time I’ve noticed the quality in people moving in going downwards. The walls are so thin and people blast their music early in the morning for hours, and I’m surprised the ceiling hasn’t caved with the way the new neighbors stampede all hours of the day and night. The laundry room is one washer and dryer for 12 apartments, and people leave their things in the washer and dryer for hours, not minding anyone else who is trying to get their stuff done, again this has started occurring over the years with new people coming in. The community itself is beautiful and very well kept. Maintenance usually does well when you need something done. My only issue I ever had with them was the paint in my tub is chipping away and the caulk looks awful, when they came to do the paint they said not to use it for a certain time, which I did, and afterwards it started coming off within a few days, they did nothing about the caulking. At this point I just live with it because I don’t think it will be done right. Also there are so many bugs that get inside, and I’m terrified of them. Lastly, my biggest issue was that when I moved in I was asked if I needed a smokers apartment which I denied. When I mentioned a few months ago that people are smoking in our building and the bottom floor smelt like cigarettes and I am a pregnant women that needs to go down there to do laundry, I was told that there are no smoker and non smoker buildings so nothing could be done. If you don’t mind bad neighbors then by all means, move in, it really is a nice place other than that. I will be moving out in Dec.2022 because with the price I now pay, it’s not worth it anymore.
5/31/2022
Kathy_R385
Resident • 2015 - 2022
1.3
2/14/2022
I have several issues in the apartment that I have called maintenance but nothing is resolved. I have mold in the apartment & in the bathroom, sink clogged, dish washer doesn’t work. Carpet looks bad needs to be replaced. When they put ac in room a hole was left so there’s a draft. But all I get we will look into it. Supposedly my heaters works but I need put it in 90 then lower it. I have rights too.
2/23/2022
Current Resident 976170
Verified Resident • 2017 - 2021
5.0
11/27/2021
We are leaving Hatfield Village more than 4 years. My experience here is great . Here the management is good . They take care about residents need . They take special care about cleaning . At a glance it's a organized community with pool , playground , barbecue arrangement and a lot of natural views.
11/27/2021
Current Resident 974810
Verified Resident • 2021
4.0
11/22/2021
So far it's been good. I do see that people are lazy nd don't know how the throw out there trash here. The maintance and head office is good. But I think that you should not charge for the fitness room.
11/23/2021
Current Resident 974739
Verified Resident • 2019 - 2021
2.0
11/22/2021
Maintance takes forever to do what they say. Our rent has gone up 200 dollars since living here. The neighbors are insanely loud and inconsiderate of other people. Calling the office does nothing and there is a lack accountability here.
11/23/2021
Current Resident 974692
Verified Resident • 2015 - 2021
4.3
11/22/2021
I love it here not only have they gone out of the way to help us stay here but you get so much bang for your buck and maintenance is amazingly good. Maintenance is always the complaint I hear most about other apartments but here they get to you within the day and it's done right the first time.
11/22/2021
Current Resident 974686
Verified Resident • 2021
4.2
11/22/2021
I am a new resident. Despite that, I have found my experience to be quite pleasant. The grounds are lovely, the facilities more than adequate, and access to the surround area to be plentiful. I can easily access major roads for travel, but maintain a more private,"out of the way" feel. The area is relatively quiet and peaceful, while the apartment itself is comfortable and calm.
11/22/2021
Current Resident 974631
Verified Resident • 2021
4.5
11/22/2021
So far so good. Lease application process was smooth, as was signing. Leasing agent was super helpful. Move in was prompt and easy. Have had two maintenance requests so far, and response was prompt as well as courteous. Happy in the 7 weeks I've been here!
11/22/2021
Current Resident 974583
Verified Resident • 2021
3.2
11/22/2021
I can hear everything, every foot step and every conversation. Why are cars allowed on the premises with straight pipes that roars 10 at night and early in the morning like this isn't a community of hard working people that needs to sleep? Paying this much for a property of which I can literally hear every single thing is mind boggling. Management is cool, However the quality of the apartments is not worth the price.
11/22/2021
Current Resident 974563
Verified Resident • 2017 - 2021
1.5
11/22/2021
Its ok. The rate goes up a lot each year though. Most of the amenities are broken and/or unable to be used most of the time. The washer and dryer in my building (AL1)has been the worst for over 2 years. It takes several times to dry the close which means more money. We have called maintenance several times they continue to say to call the machines company calico. We continue to call them and nothing gets done. There is a broken pipe in the laundry room that their solution was to put a bucket under for the last 2years. There is now what appears to be black mold. If the housing market wasn't so bad right now I would move out right away.
11/22/2021
Current Resident 974514
Verified Resident • 2021
5.0
11/22/2021
Reeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa goooooooooooooooooooooooooooooooooooooooooodddddddddddddddd placeeeeeee to live in
11/22/2021
Current Resident 974513
Verified Resident • 2019 - 2021
2.3
11/22/2021
It's ok. The price is high for just a one bedroom apartment. It should be a lot lower. You are paying for the amenities though so if you like having a pool and gym at your fingertips then it might be good for you. The air pump and water pump that are "accessible to all residents" don't even work so don't be surprised.
11/22/2021
Current Resident 974036
Verified Resident • 2021
3.7
11/20/2021
The Application and moving in process was fantastic. The manager was VERY responsive. I'm incredibly disappointed in maintenance thinking a whole new carpet is required when only a small square is necessary due to dog damage. I think this is a way for the owner/company can get more money from tenants. I know a bit about carpeting and the response to this issue is beyond ridiculous.
11/20/2021
Current Resident 973896
Verified Resident • 2021
4.5
11/19/2021
Alexis was very professional and detailed. She made sure all of my questions were answered. So far everything and everyone here has been really nice. Parking is always available. I am very happy with my decision to rent here
11/20/2021
Updated Review
Current Resident 902069
Verified Resident • 2020 - 2021
2.5
11/19/2021
Very pricey, doesn't include water, sewer heat or electric. Apartments are nice inside but in the hallways and out front of the unit people leave their trash bags and unwanted mail all in the hallway.
11/20/2021
Current Resident 973781
Verified Resident • 2021
2.5
11/19/2021
We moved into the apartment complex this year, so far it hasn't been too bad. However, you get charged for everything, utilities, laundry, the pool, the gym, the card to the laundry. The neighbors aren't too terrible unless your on a ground or second level, then you hear EVERYTHING above you, which is quite annoying when the neighbors above you are up all hours of the night, stomping and racing around the apartment. Even their dog is running around all hours of the night.
11/19/2021
Updated Review
Current Resident 945379
Verified Resident • 2018 - 2021
3.0
11/19/2021
Maintenance is better then it was when I got here. The keep raising the price of rent and adding some bs charges for no reason, also you now have to pay part of the water bill for the building your in like wtf?
11/19/2021
Current Resident 973702
Verified Resident • 2021
3.8
11/19/2021
High theft area with Amaxom packages, but leasing agents are great. Lots of amenities to offer and parks nearby. There are two exits to the complex which is helpful as it is a large complex. I wish there was more than 1 washing machine and dryer.
11/19/2021
Updated Review
Current Resident 902289
Verified Resident • 2020 - 2021
2.7
11/19/2021
Maintenance always acts like you're wasting their time and a nuisance. The way they are charging for water/sewage now makes no sense. It seems like there's a water emergency in the complex at least twice a week which is absurd.
11/19/2021
Current Resident 973684
Verified Resident • 2021
3.5
11/19/2021
Gym needs to be clean more often and needs soap and it should be open at 5 am for ppl who work early satisfied w the rest of the apartment the apartment is nice and big enough for myself always parking available and neighbors are very nice
11/19/2021
Current Resident 973683
Verified Resident • 2020 - 2021
4.0
11/19/2021
The place is great, some of the maintenance people are nice but some are not. The apartment complex is beautiful but it looks like we're always having issues with the plumbing, at this point, I just do it myself with a plunger.
11/19/2021
Updated Review
Current Resident 905140
Verified Resident • 2004 - 2021
4.5
11/16/2021
Good security, police station is just next door, while being close to Giant grocery store, Walmart superstore and a number of eateries of different types. The Complex has the options of either Comcast, or Verizon network for TV, Phone, and internet. It is also close to a mall, Costco, and BJ's wholesale centers.
11/16/2021
Updated Review
Current Resident 908315
Verified Resident • 2018 - 2021
3.0
11/16/2021
PRICE INCLUDG FREQNT INCREASES & ADDTL FEES ARE NOT IN SYNC W/RESIDENTS INCOME, AMMENITY AVAILABILITY & AREA COST OF LIVING. REGNL MGMT DOESNT TAKE/RETURN CALLS! OWNERS PROJECT SLUMLORD MENTALITY!!!!!
11/16/2021
Current Resident 972434
Verified Resident • 2015 - 2021
4.0
11/16/2021
We have had a great experience at this community. The neighbors have been great and no true complaints. Maintenance has also been on time when there was ever an issue. Any complaints were addressed in a timely matter .
11/16/2021
1-Bedroom 1-Bathroom GR1 | 650 sqft
5 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,370 - $1,920
See Floor Plan Details
1-Bedroom 1-Bathroom GR2 | 650 sqft
5 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,380 - $1,920
See Floor Plan Details
1-Bedroom 1-Bathroom GR3 | 650 sqft
5 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,410 - $1,920
See Floor Plan Details
2-Bedroom 1-Bathroom GR3 | 850 sqft
5 Available Units
2 Beds, 1 Bath | 850 sq. ft.
$1,585 - $2,100
See Floor Plan Details
2-Bedroom 1-Bathroom GR2 | 850 sqft
5 Available Units
2 Beds, 1 Bath | 850 sq. ft.
$1,675 - $2,100
See Floor Plan Details
2-Bedroom 1-Bathroom GR1 | 850 sqft
4 Available Units
2 Beds, 1 Bath | 850 sq. ft.
$1,610 - $1,955
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 98 reviews)
Noise
4.1
Grounds
4.3
Safety
3.9
Office Staff
4.4
Maintenance
4.5
Neighborhood
4.5
Survey Scores (from 693 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.4
Maintenance & Support Survey
4.6
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
98
Manager’s Review Engagement
Percentage of reviews responded to
87.76%
Manager’s Review Reply Time
Average time to respond to reviews
3.97 days
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Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.