Hatfield Village Apartments
A
A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1594 Reviews & Surveys)
$1,370 - $2,100/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1179671

Verified Resident 2023

4.3

9/11/2023

It's nice. I love the amenities, swim club, pool, pet park, etc. there are some minor things I dislike about the apartment. there are only two lights, one in the kitchen and the bathroom. in other rooms we need to have our own lamp for the light to work. I wish we had another area to collect our mail due to people wanting to steal packages outside.

    Property Manager Response

    9/13/2023

    Thank you for taking the time to share your thoughts with us. We're delighted to hear that you're enjoying the amenities we offer. We apologize for the dislikes but your feedback helps us make our community even better, and we're here to ensure your continued satisfaction. Thank you!

    Updated Review

    Review Author Icon

    Current Resident 1125183

    Verified Resident 2022 - 2023

    4.5

    9/11/2023

    This community is a well maintained united nation community and everyone trys there best to be respectful of others we have no real problems here and everyone gets along our grounds are qll maintained

      Property Manager Response

      9/13/2023

      Thank you for your positive feedback! We're delighted to hear that our community is a harmonious and well-maintained place to live. If you ever have any suggestions or need assistance, please don't hesitate to reach out.

      Updated Review

      Review Author Icon

      Current Resident 1153175

      Verified Resident 1999 - 2023

      1.0

      9/11/2023

      Well, I've been here for over 40 years. That should speak for itself. On the below questions, what is low and what is high? I have what I would hope, is very good relationship with both the maintaince dept. and the front office

        Property Manager Response

        9/13/2023

        40 years! We truly value your loyalty and appreciate your feedback. In regards to the questions about low and high, we apologize for any confusion. Typically, "low" would indicate a less favorable response, while "high" would indicate a more favorable one. But we understand your response and love hearing from you. Thank you!
        Review Author Icon

        Current Resident 1179629

        Verified Resident 2022 - 2023

        4.0

        9/11/2023

        It is a good, quiet community . I like living here. There are a few problems that can be improved such as more locations or timely emptying the dumpsters, better management of amazon hub and other means for receiving delivery of packages, and locking the main entrance of the building. Otherwise the community is clean, green and the neighbors are helpful and friendly.

          Property Manager Response

          9/13/2023

          We appreciate your feedback and are glad to hear that you enjoy living in our community. We'll definitely take your suggestions into consideration to make improvements for our residents. If you ever have more ideas or concerns, please don't hesitate to reach out to our management team.

          Updated Review

          Review Author Icon

          Current Resident 908393

          Verified Resident 2018 - 2023

          5.0

          9/11/2023

          I'm still not happy about paying extra for water & sewer. However, I love my apartment, I love my building and I love the grounds. The staff at the leasing office and maintenance staff are always kind and helpful.

            Property Manager Response

            9/13/2023

            We are thrilled to hear you love your home. Thanks for sharing your experience with us.
            Review Author Icon

            Current Resident 1179594

            Verified Resident 2023

            3.7

            9/11/2023

            Me gusta mucho el apartamento, las instalaciones del Conjunto y lo bien ubicado qu? se encuentra. Desafortunadamente me he encontrado con algunas situaciones no tan agradabls qu? son importantes resaltar. La primera es el aseo y cuidado de la Torre qu? no es muy constante, he evidenciado qu? pasan hasta 20 d?as sin limpiar la alfombra, las entradas a la Torre y sobre todo el ?rea de lavanderia donde tenemos muy malos olores al parecer por falta de higiene del sitio. El segundo punto y muy importante tambi?n es que tenemos un vecino que todo el d?a consume sustancias sicoactivas en las escaleras de la entrada a la Torre, lo que es muy inc?modo porque no se pueden abrir las ventanas del Apartamento debido al fuerte olor. Pedir que se respete el l?mite de velocidad en las instalaciones del Conjunto ya qu? hay residentes qu? conducen a muy r?pido Por lo dem?s no tenemos ninguna queja. Muchas gracias

            Property Manager Response

            9/13/2023

            Muchas gracias por tu revisi n detallada. Ll menos para discutir esto con m s detalle. Queremos asegurarnos de que se sienta c modo en su hogar. Qu tengas un lindo d a!
            Review Author Icon

            Current Resident 1179569

            Verified Resident 2022 - 2023

            3.8

            9/11/2023

            Our experience at Hatfield Village has been gratifying, we have not had any problems, I would only like them to pay more attention to the maintenance issue, to be a little more diligent. The common areas and neighbors are nice, we really like nature and this place has it all. we really like living here

              Property Manager Response

              9/13/2023

              Thank you for reviewing Hatfield Village apartments. Thank you for letting us know about the maintenance issues. We will be sure to work on that to enhance your living experience. Have a great day!

              Updated Review

              Review Author Icon

              Current Resident 974832

              Verified Resident 2014 - 2023

              3.7

              9/11/2023

              I like living here but there are some things i don't like. The rules say we can't have things in the hallways and storage rooms. In my building?. There is crap everywhere!!! I think we need more places for trash!

                Property Manager Response

                9/13/2023

                Thank you for your review. We are glad to hear that you like living here, but we are sorry to hear that you have some issues with the hallways and storage rooms. We are always looking for ways to improve our resident's experience so we appreciate you letting us know.

                Updated Review

                Review Author Icon

                Current Resident 902066

                Verified Resident 2019 - 2023

                2.3

                9/11/2023

                I moved in this place in 2019 when it was still cheap so at least you were getting what you pay for. Now it's just as expensive as anywhere else in this area with rent going up at least $100 every year. Good luck trying to get anyone in maintenance to actually fix anything in unit. I have been having several leaks through my ceiling that have been trying to get fixed for years. As for the "amenities" the "laundry facilities" is one washer and dryer per apartment building, so twelve units are sharing. The car service center is either broken or blocked most of the time. The pool is no guests, no lifeguards. The amazon hub doesn't work 2/3 of the time. They can redo the landscaping but that won't fix the crumbling buildings and horrible pipes.

                  Property Manager Response

                  9/13/2023

                  Thank you for your honest feedback. Please give me a call to discuss this further. 215-887-8400. Tabitha, Regional Manager
                  Review Author Icon

                  Current Resident 1179568

                  Verified Resident 2023

                  4.7

                  9/11/2023

                  Idk where to start about the community my family moved into! This community has overwhelming exceeded our expectations in such a great way! There's so much to do for not just the adults but for children and dogs to enjoy as well! When the time in life comes to say goodbye to the Hatfield village community it will be really hard but I know one thing we will be staying in the Hatfield community!!

                    Property Manager Response

                    9/13/2023

                    What an amazing review. Thank you so much for sharing your experience with us. We love having you and your family as a part of our community. Have a great day!
                    Review Author Icon

                    Current Resident 1179560

                    Verified Resident 2023

                    5.0

                    9/11/2023

                    Mi experiencia a sido muy satisfactoria desde la aplicaci?n hasta la mudanza siempre se portaron muy atentos a pesar de mi corto tiempo compartiendo dudas y respuestas, siempre han estado al pendiente de nuestro bienestar y estamos muy satisfechos con esta experiencia

                      Property Manager Response

                      9/13/2023

                      Muchas gracias por tus comentarios. Nos alegra saber que est disfrutando de su experiencia. Comun quese con nosotros si necesita algo.
                      Review Author Icon

                      Current Resident 1179559

                      Verified Resident 2023

                      3.0

                      9/11/2023

                      Everyone has been incredibly nice and has made us feel welcome. I love all of the amenities and all of the families in the area. I feel safe and really enjoy our space. However, the matenence and lack of timely resolution is really frustrating. It took 2 weeks to get our power outlet working and almost a month now and our door still is in horrible shape. Other than that, no complaints.

                        Property Manager Response

                        9/12/2023

                        We're so happy to hear you feel welcome in your home. But we're really sorry to hear about the delay with your outlet. We hear you and will work on communication and scheduling in the maintenance department.

                        Updated Review

                        Review Author Icon

                        Current Resident 1149678

                        Verified Resident 2023

                        3.2

                        9/11/2023

                        The apartment is older but reasonable for the monthly rent. The hallways and common areas are dark and need to be freshened. The communications from management are negative and insulting to tenants. The pool is limited to tenants only, and gym access is not included in the rent. It requires an extra cost for a key for access.

                          Property Manager Response

                          9/12/2023

                          Thank you for sharing your experience with us. We've taken note of your comment about the hallways and common areas. Regarding our communications, we sincerely apologize and would like to hear more. Please call me at 215-887-8400 - Tabitha, Regional Manager

                          Updated Review

                          Review Author Icon

                          Current Resident 904905

                          Verified Resident 2018 - 2023

                          4.8

                          9/11/2023

                          Before we moved here we had always heard how bad it is here at Hatfield village apartments, but we have lived here since 2018 and we love it. Have made many friends, the grounds are nice, office staff great and maintenance department is wonderful.

                            Property Manager Response

                            9/12/2023

                            We are thrilled to hear you are happy living in our community. Thank you for sharing your experience with us. We are always here if you need anything!

                            Updated Review

                            Review Author Icon

                            Current Resident 1151745

                            Verified Resident 2023

                            3.3

                            9/11/2023

                            Front end - excellent, responsive, kind Maintenance - has gotten worse and worse as time goes on. I currently have rotten food stuck in my sink because I am waiting over a week for a garbage disposal repair that has not come. They sent me a carpet repair man that obviously couldn't help it, I followed up since they didn't call to follow up and now just nothing. They do a terrible job of effectively solving issues and scheduling themselves. If they'd just keep in touch with the people having issues it would be sooooooo much better but there's 0 communication.

                            Property Manager Response

                            9/12/2023

                            We appreciate your positive feedback about our front-end service but understand your frustration with maintenance. We're sorry for the delay and miscommunication you've experienced and we're committed to making necessary improvements.
                            Review Author Icon

                            Current Resident 1179545

                            Verified Resident 2022 - 2023

                            4.2

                            9/11/2023

                            Everything is great and the price is one of the best we could find. the only problem we have is with bugs. We get tiny cockroach things everyday. We usually end up killing multiple every day. Exterminators have come out multiple times but that doesn't seem to do the trick. Also maintenance is 50/50 on either being super responsive or taking weeks for simple things

                              Property Manager Response

                              9/12/2023

                              Thank you for your feedback! We're glad to hear you're happy with most aspects of your home. Your satisfaction is important to us, and we appreciate your patience as we address these concerns. Have a great day!

                              Updated Review

                              Review Author Icon

                              Current Resident 969358

                              Verified Resident 2019 - 2023

                              4.0

                              6/28/2023

                              My experience has been very good, since since I arrived in this town I have lived here and the only bad experience was that I had a visit in the apartment and the car was stolen on a Saturday morning, thanks

                                Property Manager Response

                                7/10/2023

                                Thank you for letting us know about your experience. We are sorry to learn about the visit and the car. Please call us at 215-855-0500 if you want to discuss this in more detail. Have a great day.

                                Updated Review

                                Review Author Icon

                                Current Resident 1124883

                                Verified Resident 2023

                                4.7

                                6/27/2023

                                The complex is nice. old but nice. The bedrooms and living rooms have no light fixtures; you'll need a bunch of lamps. The intercom doesn't work; it's been reported but never fixed. The rear building door remains open. But my strongest complaint is that the smell of marihuana in my building is a 24 -7 thing. Very annoying.

                                  Property Manager Response

                                  7/10/2023

                                  Thank you for letting us know about your experience. We are sorry to hear there have been some issues. Please call us at 215-855-0500 so we can work this out. Have a great day!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 906578

                                  Verified Resident 2020 - 2023

                                  3.8

                                  6/26/2023

                                  It's been a great experience all around up until they allowed smoking in the buildings. Definitely don't recommend unless you like having your apartment smelling like smoke from another apartment......

                                    Property Manager Response

                                    7/10/2023

                                    We are sorry for the inconvenience. If you would like to discuss further, please call me at 215-887-8400 - Tabitha, Regional Manager
                                    Review Author Icon

                                    Current Resident 1153916

                                    Verified Resident 2013 - 2023

                                    4.2

                                    6/26/2023

                                    Call or Online maintenance service requests available. Fast response and the requests were done timely. Inclement weather notifications in emails (snow removals are done right away). If you have concerns or issues, responsive Mgnt office and maintenance Dept are quick and addressed your concerns timely.

                                      Property Manager Response

                                      7/10/2023

                                      Thank you for taking the time to review Hatfield Village. Have a great day!
                                      Review Author Icon

                                      Current Resident 1153908

                                      Verified Resident 2023

                                      5.0

                                      6/26/2023

                                      Muy bien es unos apartamento muy binito estoy vivie bien y lo recomiendo atoda la jebte qui mude para aqui y estoy muy santifecho y le recumiendo que venga aqui lo trata bien y lo atiende bien los recumie do

                                        Property Manager Response

                                        7/10/2023

                                        Muchas gracias por la rese a. Estamos encantados de saber que est feliz en su hogar. Que tengas una buena semana!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 902412

                                        Verified Resident 2020 - 2023

                                        5.0

                                        6/26/2023

                                        The property is beautiful the new flowers they planted are beautiful. The kids can go to the pool and park without leaving the property it is safe for them. The leasing team and maintenance are very helpful! The outside contractors are amazing and do a great job

                                          Property Manager Response

                                          7/10/2023

                                          We are thrilled to hear you are enjoying the wonderful amenities and nature Hatfield Village provides. Thanks so much for the awesome review.
                                          Review Author Icon

                                          Current Resident 1153896

                                          Verified Resident 2022 - 2023

                                          2.8

                                          6/26/2023

                                          I moved into the apartment complex in August of 2022. The staff have been very nice, the maintenance can be slow so plan accordingly. My only complaints would be the lack of care from the community when it comes to cleaning up after their dogs. The other would be issues with the Amazon hub on site has been down many times in the last year.

                                            Property Manager Response

                                            7/10/2023

                                            We truly appreciate your honest feedback so we can enhance our resident's experience. Please reach out if you want to discuss your review in more detail at 215-855-0500.
                                            Review Author Icon

                                            Current Resident 1153367

                                            Verified Resident 2022 - 2023

                                            4.5

                                            6/24/2023

                                            Thanks God is good experience living here, it is very convenient all shopping center and not problems with the neighbors, laundry in the building is very nice very good community just sometimes junk mail is overflowing in the front entrance

                                              Property Manager Response

                                              7/10/2023

                                              We are happy to hear you enjoy calling Hatfield Village home. Thanks for sharing!
                                              Review Author Icon

                                              Current Resident 1153366

                                              Verified Resident 2021 - 2023

                                              4.0

                                              6/24/2023

                                              Convenient to shopping and restaurants. Plenty of parking. Quiet most of the time. Wish washers and dryers were in the unit but the ones in the building are fairly reasonable. The Amazon hub is great when it works.

                                                Property Manager Response

                                                7/10/2023

                                                Thanks for the kind words! Please reach out if you need anything. Have a great day.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,370 - $1,920

                                                See Floor Plan Details

                                                1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,380 - $1,920

                                                See Floor Plan Details

                                                1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                5 Available Units

                                                1 Bed, 1 Bath | 650 sq. ft.

                                                $1,410 - $1,920

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                5 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,585 - $2,100

                                                See Floor Plan Details

                                                2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                5 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,675 - $2,100

                                                See Floor Plan Details

                                                2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                4 Available Units

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                $1,610 - $1,955

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 98 reviews)

                                                Noise

                                                4.1

                                                Grounds

                                                4.3

                                                Safety

                                                3.9

                                                Office Staff

                                                4.4

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.5

                                                Survey Scores (from 693 surveys)

                                                Post-Tour Survey

                                                4.5

                                                Move-In Survey

                                                4.4

                                                Maintenance & Support Survey

                                                4.6

                                                Lease Renewal Survey

                                                4.1

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                98

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                87.76%

                                                Manager’s Review Reply Time

                                                A-

                                                Average time to respond to reviews

                                                3.97 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Laundry On-Site
                                                Pets
                                                • Dogs Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Other Pets Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • 70 Acre Park-Like Setting
                                                • Air Conditioning
                                                • BBQ and Picnic Area
                                                • Balcony/Deck
                                                • Built-in Microwaves
                                                • Car Charging Stations
                                                • Car Wash Location on Site
                                                • Carpet in Bedrooms
                                                • Cat Friendly
                                                • Community-wide Wi-Fi
                                                • Controlled Access
                                                • Covered Pavilion with Picnic Area
                                                • DishWasher
                                                • Dog Park
                                                • Electronic Payments Accepted
                                                • Energy Saving Appliances
                                                • Fitness Center
                                                • Formal Dining Area
                                                • High-Speed Internet
                                                • Individual Climate Control
                                                • Intercom
                                                • Large Bedrooms
                                                • Large Dog Friendly
                                                • Large Walk-In Closets In Two Bedroom Apartments
                                                • Led Lighting In Parking Lot, Hallways And Doorways
                                                • Linen Closets
                                                • On-Site Management
                                                • Package Locker Service
                                                • Package and Delivery Lockers
                                                • Plank Flooring Throughout Living Areas
                                                • Playground
                                                • Public Transportation
                                                • Resident Social Activities
                                                • Resort Style Pool With Patio Furniture
                                                • Social Community Room
                                                • Sports Court - Basketball, Tennis, Volleyball
                                                • Trash Included in Rent
                                                • Tucked Away Location
                                                • Updated Granite Countertops
                                                • Upgraded Cabinetry Available
                                                • We Have Flexible Lease Terms
                                                • Window Coverings
                                                Show Less
                                                Show More

                                                Leasing

                                                With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 09:00 AM - 05:00 PM
                                                This community is managed by

                                                Scully Company

                                                A
                                                A
                                                Communities
                                                42

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/13/2018
                                                Q: The dog fee is a one time fee or monthly?

                                                Frequently Asked

                                                How is Hatfield Village Apartments Rated?
                                                Based on 1594 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Hatfield Village Apartments?
                                                Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 87.76% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 3.97 days to their community reviews in the past year.
                                                Who manages Hatfield Village Apartments?
                                                Scully Company
                                                What is the pet policy at Hatfield Village Apartments?
                                                Dogs Allowed
                                                Pet Limit: 2
                                                Cats Allowed
                                                Pet Limit: 2
                                                Other Pets Allowed
                                                Pet Limit: 2
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath

                                                April 2026

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

                                                Claim your community to update listing information, capture leads, and respond to reviews!

                                                Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.