Hatfield Village Apartments
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Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1594 Reviews & Surveys)
$1,370 - $2,100/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1153360

Verified Resident 2021 - 2023

1.0

6/24/2023

We have very horrible experience here in this apparent. We are here in the 3rd floor of AB2 the apartment. Person leaving directly under our apparent smoke weed at all the time. We are non smokers but we are still get high. Our kitchen and bathroom and bedroom always smell like weed. We could get a serious health issues. We have been keep calling authorities about that but nobody cares. If anyone reading this please help us.

    Property Manager Response

    7/10/2023

    I am very sorry to hear about your experience. Please call me at 215-887-8400 so can help you find a solution. Tabitha, Regional Manager

    Updated Review

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    Current Resident 902625

    Verified Resident 2017 - 2023

    3.7

    6/24/2023

    The things I like are that you can have pets, the land and pool. It is in a good location, close to Philadelphia, Lansdale, Doylestown, New Hope, Leigh Valley and many more beautiful spots. The things I don't like are littering and people not clean up after their dogs.

    Property Manager Response

    7/10/2023

    Thanks for the honest feedback and for letting us know about this issue so we can address it. If you would like to discuss your concerns in more detail, please call us at 215-855-0500.
    Review Author Icon

    Current Resident 1153184

    Verified Resident 2020 - 2023

    4.8

    6/23/2023

    Nice. Apartment quick maintenance services Nice park we are enjoying in park children park is very nice they are playing & Nice swimming pool, Gym facilities, Community hall .car parking enough space & we are enjoying in Hatfield village apartments.

      Property Manager Response

      7/10/2023

      We are thrilled to hear you and your family are enjoying all the wonderful amenities Hatfield Village offers. Have a nice week!
      Review Author Icon

      Current Resident 1153172

      Verified Resident 2022 - 2023

      1.8

      6/23/2023

      It has been an unpleasant experience, why? The fourth takes water through the window and they do not solve anything. To collect your rent they are excellent to have the apartment in NO condition. The children do not have a suitable park, nor a swimming pool, NO lifeguard

        Property Manager Response

        7/10/2023

        We are sorry to hear that you are unhappy with the amenities Hatfield Village offers. Please call us at 215-855-0500 so we can discuss how to make your experience better.
        Review Author Icon

        Current Resident 1153170

        Verified Resident 2018 - 2023

        3.2

        6/23/2023

        I have always been satisfied with my experience here. They keep the grounds clean and have added a dog park and a new pavilion since I've been here. And I have always been taken care of by maintenance when I've needed them

          Property Manager Response

          7/10/2023

          Thanks very much for your kind words. We want all of our residents to be happy every day, so please let us know what we can do to make your experience even better.

          Updated Review

          Review Author Icon

          Current Resident 940539

          Verified Resident 2021 - 2023

          2.3

          6/23/2023

          Not worth the price. Lack of maintenance to building for a number of years has caused squirrel infestations. There's only one washer and dryer per building, that's twelve apartments. And 6 of them are two bedrooms. The parking situation is insane. A lot of times I'll come home from work and have to park so far from my building. Buildings are not very soundproof at all. Unless you want to live in an overpriced ------ apartment complex then don't move in.

            Property Manager Response

            7/10/2023

            I am sorry to hear you are not happy in your home. Please call me at 215-887-8400 to discuss this. Tabitha Tilghman, Regional Manager.
            Review Author Icon

            Current Resident 1153151

            Verified Resident 2019 - 2023

            2.5

            6/23/2023

            I will never forgive management for telling me three times that my heating costs woulds be included in my rent (they were not) and for not sending me my lease until days before I moved in (three months after I gave them my deposit). Had they told me the truth, I would not have moved here.

              Property Manager Response

              7/10/2023

              I am sorry to hear about your experience and I would like to learn more. Please call me at 215-887-8400 - Tabitha, Regional Manager

              Updated Review

              Review Author Icon

              Current Resident 1121636

              Verified Resident 2023

              4.8

              6/23/2023

              Everything here has been pretty good so far. The front office girls are always pleasant and very helpful. I do wish we had more than one washer and dryer per apartment section. That would be helpful. Overall it has been positive.

                Property Manager Response

                7/10/2023

                Thank you for the positive review. We will work with the team to see what we can do about adding more washers and dryers to our buildings. Thanks for the suggestion. Have a great day.

                Updated Review

                Review Author Icon

                Current Resident 905458

                Verified Resident 2022 - 2023

                4.7

                6/23/2023

                My daughter and I have lived within the Hatfield Village Apartment Community for several years now, but have been in our current apartment since 2022. Our apartment was newly renovated when we moved in and we could not be happier! The apartment fronts the small creek that meanders through the middle of the community so we have an exceptional view! So peaceful! The leasing office staff are super kind and professional. The maintenance staff is also top notch, friendly, thorough, and highly professional as well. The community grounds always look immaculate. From the community park/pool, the dog parks, and the numerous manicured planting/flower beds this place is just delightful and inviting to everyone that lives here.

                  Property Manager Response

                  7/10/2023

                  Thank you for the lovely review! We are thrilled to hear that you and your daughter are enjoying all the features Hatfield Village offers. Have a great week.
                  Review Author Icon

                  Current Resident 1153142

                  Verified Resident 2023

                  4.5

                  6/23/2023

                  Hasta el momento ha sido buena y ?nico es que tenemos un vecino debajo de nuestro apto. Que se sienta en toda la entrada a fumar mariguana y creo que para eso hay sitios un poco alejados.

                  Property Manager Response

                  7/10/2023

                  Gracias por compartir su experiencia con nosotros. Si necesita algo, ll menos al 215-855-0500 y podemos intentar ayudarlo. Qu tengas un lindo d a.
                  Review Author Icon

                  Current Resident 1153117

                  Verified Resident 2022 - 2023

                  3.2

                  6/23/2023

                  This apartment complex is way overpriced for quality of living here. I moved here out of necessity not choice and i can promise that i will never return. Staff and tenants are all friendly and easy to interact with so they are not the issue. The issue is paying 1400 a month for an apartment that is worth more like 600 a month.

                    Property Manager Response

                    7/10/2023

                    I am sorry to hear about your experience and I would like to learn more. Please call me at 215-887-8400 - Tabitha, Regional Manager

                    Updated Review

                    Review Author Icon

                    Current Resident 902114

                    Verified Resident 2019 - 2023

                    5.0

                    6/23/2023

                    The community is good, great investment, always clean , trust everything, behavior good, pool good , manta management is good, maintenance good , any problems solve is soon, ground is good , no bug in the building

                      Property Manager Response

                      7/10/2023

                      Wonderful! We are so happy to hear you enjoy calling Hatfield Village home. Have a nice week.
                      Review Author Icon

                      Current Resident 1152323

                      Verified Resident 2022 - 2023

                      3.3

                      6/21/2023

                      Since the new neighbors moved above me, it's been constant noise. 530am they up and moving around and hitting things and stepping hard with no remorse. Playing loud music after 10pm and the day while I work from home. It's constant noise from them. I will move out .

                        Property Manager Response

                        6/22/2023

                        We are sorry to hear about the inconvenience your new neighbors are causing. Please call us at 215-855-0500 to discuss this further.

                        Updated Review

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                        Current Resident 1121452

                        Verified Resident 2022 - 2023

                        4.5

                        6/20/2023

                        Maintenance takes care of your issues within 24 hours if is a non emergency, I got locked out my apartment one time maintenance was here within a half hour, is quiet in my building besides my walking niebor on top of my apartment

                          Property Manager Response

                          6/22/2023

                          Thank you for taking time out of your schedule to write this kind review!
                          Review Author Icon

                          Current Resident 1152001

                          Verified Resident 2020 - 2023

                          4.2

                          6/20/2023

                          Since we moved here, it's been enjoyable. I like my neighbors the staff are respectful and professional. it's quiet everybody mind your business you have mini activities you can do if you get bored it's a safe place to live.

                            Property Manager Response

                            6/22/2023

                            We are thrilled to hear you enjoy living in our community. Please reach out if there is anything we can do to make your experience even better.
                            Review Author Icon

                            Current Resident 1151832

                            Verified Resident 2022 - 2023

                            3.7

                            6/19/2023

                            Everyone speeds through the parking lots. And your updates have typos. Also the trash situation is a mess and I dislike the payment portal. It is not a true representation of what is due. I Hate that water is included in bill. Tne figure is greatly inflated. I have a call in to my state rep regarding this.

                              Property Manager Response

                              6/22/2023

                              Please call me to discuss your concerns at 215-887-8400. Tabitha, Regional Manager

                              Updated Review

                              Review Author Icon

                              Current Resident 902179

                              Verified Resident 2012 - 2023

                              5.0

                              6/19/2023

                              Nice place and fine service clean apartment good clinging in building and all store are near our apartment. In apartment any problem we call for service in a 12 hours service go any time maintain office good anser

                                Property Manager Response

                                6/22/2023

                                Thank you for the 5/5 rating. We appreciate you sharing your experience with us. Have a wonderful day.

                                Updated Review

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                                Current Resident 907776

                                Verified Resident 1999 - 2023

                                5.0

                                6/19/2023

                                The office and maintenance staff are wonderful doing what they are great at willing to help you answer your questions the property is beautiful well kept I go on walks and see the children at play happy laughing and riding there bikes parents at bus stop waiting with the children I smile and say to all who live here let all of us sile greet people you see our kids are watching

                                  Property Manager Response

                                  6/22/2023

                                  Thank you for the wonderful review. We are so happy you love Hatfield Village as much as we do.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 940063

                                  Verified Resident 2018 - 2023

                                  2.7

                                  6/19/2023

                                  I have been living here for 5 years. I loved living here but just recently things have changed there. They don't want to work with you. I will highly not recommend living here. I am happy I found a new place and getting out of there.

                                    Property Manager Response

                                    6/22/2023

                                    We are so sorry to hear that you haven't been happy lately. We are sad to see you go but we hope you can give us a call at 215-855-0500 and share some of your issues with us. We wish you the very best in your new home.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1123635

                                    Verified Resident 2022 - 2023

                                    5.0

                                    6/19/2023

                                    Apartment is very nice. Maintenance men all always right on top when you turn in a work order. Office staff is very helpful. So we definitely be renewing our lease for another year. Lawns and greenery are well kept

                                      Property Manager Response

                                      6/22/2023

                                      We are so happy to hear you will be staying with us for another year. Thank you for your kind review. Have a nice day.
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                                      Current Resident 1151764

                                      Verified Resident 2023

                                      3.8

                                      6/19/2023

                                      Overall the experience has been good, however the littering and amount of dog poop around the community is very unpleasant. My dog stepped in someone's throw up this morning as well as tried to pick up trash off of the ground near O building. Also, the lock on exterior door to our building seems to be broken and does not lock. We were given keys to this door and it was featured as an extra security measure however was broken during our tour and has remained broken since.

                                        Property Manager Response

                                        6/22/2023

                                        We are sorry to hear about your dog, that is not a great way to start your day so we hear your frustration. Please call us at 215-855-0500 so we can get maintenance out to your building to fix the lock and we will be more alert about the trash. Thank you and hopefully today has been a better day.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1121214

                                        Verified Resident 2023

                                        1.7

                                        6/19/2023

                                        Hatfield Village wants to charge for EVERYTHING! not only you pay a mandatory 200+ on your rent for your amenities that I dont even use, pool and gym. Now that ive decided to use the gym since its included in the rent, i find out that I also have to buy a 25$ keyfob. Im surprised they arent charging for mail service, parking, breathing, storage etc since they already charge for absolutely everything else.

                                          Property Manager Response

                                          6/22/2023

                                          We are so sorry you feel this way. If you would like to call us at 215-855-0500, we can discuss your concerns in more detail. Have a nice day.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1125432

                                          Verified Resident 2022 - 2023

                                          4.0

                                          6/19/2023

                                          The residents are friendly. If you have a maintenance problem. Thr staff respond quickly. The outside apartment complex is kept clean with no litter except possibly in the streams. Inside hallways and stairs are cleaned weekly.

                                          Property Manager Response

                                          6/22/2023

                                          Thank you for sharing your experience with us. Please reach out if you need anything. Have a great day.
                                          Review Author Icon

                                          Current Resident 1151746

                                          Verified Resident 2023

                                          4.0

                                          6/19/2023

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                                            Property Manager Response

                                            6/22/2023

                                            If you ever need anything, please reach out. Have a great day!
                                            Review Author Icon

                                            Current Resident 1150272

                                            Verified Resident 2022 - 2023

                                            2.8

                                            6/14/2023

                                            To be honest hasn't been great. This morning woke up to no hot water again since yesterday with no warnings. Waited over five months to fix a hole in my ceiling after a leak. Laundry facilities don't always work properly or dry properly. Yet they pick about small things like a self help table outside your door for mental health

                                              Property Manager Response

                                              6/16/2023

                                              Thank you for your honesty. I am sorry to hear about your experience so far. When time allows, please give me a call at 215-887-8400. Tabitha, Regional Manager

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              1-Bedroom 1-Bathroom GR1 | 650 sqft

                                              5 Available Units

                                              1 Bed, 1 Bath | 650 sq. ft.

                                              $1,370 - $1,920

                                              See Floor Plan Details

                                              1-Bedroom 1-Bathroom GR2 | 650 sqft

                                              5 Available Units

                                              1 Bed, 1 Bath | 650 sq. ft.

                                              $1,380 - $1,920

                                              See Floor Plan Details

                                              1-Bedroom 1-Bathroom GR3 | 650 sqft

                                              5 Available Units

                                              1 Bed, 1 Bath | 650 sq. ft.

                                              $1,410 - $1,920

                                              See Floor Plan Details

                                              2 Bedrooms

                                              2-Bedroom 1-Bathroom GR3 | 850 sqft

                                              5 Available Units

                                              2 Beds, 1 Bath | 850 sq. ft.

                                              $1,585 - $2,100

                                              See Floor Plan Details

                                              2-Bedroom 1-Bathroom GR2 | 850 sqft

                                              5 Available Units

                                              2 Beds, 1 Bath | 850 sq. ft.

                                              $1,675 - $2,100

                                              See Floor Plan Details

                                              2-Bedroom 1-Bathroom GR1 | 850 sqft

                                              4 Available Units

                                              2 Beds, 1 Bath | 850 sq. ft.

                                              $1,610 - $1,955

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A
                                              A

                                              Renter Ratings

                                              A

                                              Review Ratings (from 98 reviews)

                                              Noise

                                              4.1

                                              Grounds

                                              4.3

                                              Safety

                                              3.9

                                              Office Staff

                                              4.4

                                              Maintenance

                                              4.5

                                              Neighborhood

                                              4.5

                                              Survey Scores (from 693 surveys)

                                              Post-Tour Survey

                                              4.5

                                              Move-In Survey

                                              4.4

                                              Maintenance & Support Survey

                                              4.6

                                              Lease Renewal Survey

                                              4.1

                                              Review Count

                                              A

                                              Number of reviews in the past 365 days

                                              98

                                              Manager’s Review Engagement

                                              A

                                              Percentage of reviews responded to

                                              87.76%

                                              Manager’s Review Reply Time

                                              A-

                                              Average time to respond to reviews

                                              3.97 days

                                              Features & Amenities

                                              Laundry
                                              • Laundry Facilities
                                              • Laundry On-Site
                                              Pets
                                              • Dogs Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Other Pets Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              Other
                                              • 24-Hour Emergency Maintenance
                                              • 70 Acre Park-Like Setting
                                              • Air Conditioning
                                              • BBQ and Picnic Area
                                              • Balcony/Deck
                                              • Built-in Microwaves
                                              • Car Charging Stations
                                              • Car Wash Location on Site
                                              • Carpet in Bedrooms
                                              • Cat Friendly
                                              • Community-wide Wi-Fi
                                              • Controlled Access
                                              • Covered Pavilion with Picnic Area
                                              • DishWasher
                                              • Dog Park
                                              • Electronic Payments Accepted
                                              • Energy Saving Appliances
                                              • Fitness Center
                                              • Formal Dining Area
                                              • High-Speed Internet
                                              • Individual Climate Control
                                              • Intercom
                                              • Large Bedrooms
                                              • Large Dog Friendly
                                              • Large Walk-In Closets In Two Bedroom Apartments
                                              • Led Lighting In Parking Lot, Hallways And Doorways
                                              • Linen Closets
                                              • On-Site Management
                                              • Package Locker Service
                                              • Package and Delivery Lockers
                                              • Plank Flooring Throughout Living Areas
                                              • Playground
                                              • Public Transportation
                                              • Resident Social Activities
                                              • Resort Style Pool With Patio Furniture
                                              • Social Community Room
                                              • Sports Court - Basketball, Tennis, Volleyball
                                              • Trash Included in Rent
                                              • Tucked Away Location
                                              • Updated Granite Countertops
                                              • Upgraded Cabinetry Available
                                              • We Have Flexible Lease Terms
                                              • Window Coverings
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                                              Leasing

                                              With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 09:00 AM - 05:00 PM
                                              This community is managed by

                                              Scully Company

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                                              Communities
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                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 03/13/2018
                                              Q: The dog fee is a one time fee or monthly?

                                              Frequently Asked

                                              How is Hatfield Village Apartments Rated?
                                              Based on 1594 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                              Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                              How effective was the maintenance team when resolving your problem?
                                              Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Hatfield Village Apartments?
                                              Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is Hatfield Village Apartments?
                                              Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                              How satisfied are residents with the neighborhood?
                                              Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Hatfield Village Apartments?
                                              Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                              How often does management engage with reviews?
                                              Managers have responded to 87.76% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 3.97 days to their community reviews in the past year.
                                              Who manages Hatfield Village Apartments?
                                              Scully Company
                                              What is the pet policy at Hatfield Village Apartments?
                                              Dogs Allowed
                                              Pet Limit: 2
                                              Cats Allowed
                                              Pet Limit: 2
                                              Other Pets Allowed
                                              Pet Limit: 2
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath

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                                              Baths

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                                              Under New Management

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                                              Hatfield Village Apartments is a 650 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,370 - $2,100. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.