Hatfield Village Apartments
A
A
Award Winner
2058 Maple Avenue, Hatfield, PA 19440

4.0

(1596 Reviews & Surveys)
$1,315 - $2,110/mo

Reviews

4.0 rating

901 total reviews

(

738 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 907111

Verified Resident 2020 - 2021

4.7

5/22/2021

It's great so far! We love it and everyone is so nice! Whenever we had a problem maintenance was there to fix it the next day. We havent been here for a full year yet, so we are still pretty new. But as of right now we have no complaints about the complex.

    Property Manager Response

    5/24/2021

    We're delighted to learn that all as been great for you so far. Thanks for taking time to provide your insight. Have a great week! : )
    Review Author Icon

    Current Resident 907088

    Verified Resident 2016 - 2021

    3.5

    5/22/2021

    Having two front doors is so absurd and makes it harder for first responders to get to the apartment. No benches anywhere?! Air conditioners completely filled with mold and no AC in the smaller bedroom of the two bedroom apartments. Parking lot full of blind turns, needs mirrors or one way signs. People are obviously too stupid to figure out how the dumpster works, so maybe some signs would stop them from throwing their trash on top of the dumpster. Smokers should be given an enclosed hut so the smoke does not come into our windows and be subjected to a fine if seen smoking outside of it. Other than that. Maintenance was good and always quick. Apartment its self wasn't too bad. Hallways were cleaned regularly. I like the Amazon hub. Parking was decent.

      Property Manager Response

      5/24/2021

      We truly appreciated your insight. Thanks for touching up on so many important points. We're always available to discuss at 215 855-0500 if you'd like to extend the conversation as well. Have a great week.
      Review Author Icon

      Current Resident 907059

      Verified Resident 2011 - 2021

      3.0

      5/22/2021

      I moved into my apartment in 2011. It was a nice clean apartment and safe community. I do enjoy the amenities that are included in the lease. However, I've been here for 10 years now and every year my lease payment has gone up. For the amount of money I'm paying now, I should get up modern upgrades on appliances and decor. New carpet and new countertops would be nice. At the price I'm paying now, this will probably be my last year living here. Unless, Hatfield Village (Scully) realize how valuable I've been as their tenant!!!

        Property Manager Response

        5/24/2021

        Thanks for taking the time to rate and review. We truly appreciated your 10 year stay at Hatfield Village! Please call us at 215 855-0500 if you'd like to discuss further. Have a nice week!
        Review Author Icon

        Current Resident 906924

        Verified Resident 2019 - 2021

        5.0

        5/21/2021

        Great place to live. Great management and neighbors. Would highly recommend to anyone. The apartment was fully renovated including all new appliances and also new carpeting. The bathroom was also completely renovated. Thanks for a great living experience.

        Property Manager Response

        5/24/2021

        Thanks for the fives across the board! Truly appreciated. Have a fantastic week!
        Review Author Icon

        Current Resident 906909

        Verified Resident 2013 - 2021

        1.8

        5/21/2021

        Pretty area, playground and pool. Many contractors live on sight. Many apartments, very diverse. Affordable rent, short term. Office personal changes often. Parking can be a challenge, especially if you need to park close to your building. Plenty of parking in other areas

          Property Manager Response

          5/24/2021

          Sorry to learn parking has been a challenge for you. Please call us at 215 855-0500 if you'd like to discuss further. Thanks.

          Updated Review

          Review Author Icon

          Current Resident 906882

          Verified Resident 2006 - 2021

          4.7

          5/21/2021

          Building is solid and grounds are like living in a park with all the tree's. Then there's School road park down the street within walking distance. Maintenance & Staff are the best and 95% of my service calls were done the same day. Walls are a little thin so sometimes I use noise cancelling headphones to help me with that. I recommend these apartments!

            Property Manager Response

            5/24/2021

            Thanks so much for taking them time to rate and review! Have a great week.
            Review Author Icon

            Current Resident 906870

            Verified Resident 2021

            2.0

            5/21/2021

            Maintenance is super nice. Office ladies are great. Big jobs to be fixed takes a long time though. Our countertops have been messed up since the day we moved in and they're still not fixed. We've had issues with our windows too since we moved in and no one has come by to fix them. Some dumpsters don't have fencing and look a hot mess. Trash everywhere making it look trashy. Neighbors slam doors in hallways. Neighbors who smoke and make the hallways smell disgusting. Outside doors to the buildings are constantly left unlocked not securing the building and making it feel very unsafe.

              Property Manager Response

              5/21/2021

              We appreciate you taking the time to give this thorough review and insight to your experiences. Have a nice weekend. ~ Hatfield Village Management Team
              Review Author Icon

              Current Resident 906851

              Verified Resident 2018 - 2021

              2.0

              5/21/2021

              Cannot enjoy amenities because there's no control over guest and visitors. The excessive loud noises, fights, cars speeding, broken entrance doors, junk cars, garbage everywhere made it impossible to stay. Office staff basically said to just deal with it.

                Property Manager Response

                5/21/2021

                Thanks for taking the time to rate and review. Have a nice weekend.
                Review Author Icon

                Current Resident 906833

                Verified Resident 2016 - 2021

                4.0

                5/21/2021

                Very good experience living here for the most part. I love the ammeneties that are available here. The only negative experience I would say is it takes a long time for maintenance to get things done. Unless it's a dire emergency, it can take months to have something fixed. Other than that I would reccomend it.

                  Property Manager Response

                  5/21/2021

                  Thanks for taking time to rate and review. We appreciate your insight. Please call us at 215 855-0500 if you'd like to discuss further. Have a nice weekend.
                  Review Author Icon

                  Current Resident 906829

                  Verified Resident 2002 - 2021

                  4.8

                  5/21/2021

                  I would say my experience in the community is somewhat mixed. The value for the rent is there for sure. Overall, the vast majority of the residents are fine and are considerate of their neighbors. The apartment is older and the fixtures are dated. They will be replaced when I vacate, for certain. The Laundry rooms are OK, but could be cleaner and better maintained. The large dumpsters in the rear of the parking lot are an eyesore, but not easily fixed. Some people are lazy and will not discard their trash into the dumpster and will leave it for the Maintenance Staff to manage. The pool and the fitness center are adequate and welcome. The Maintenance Staff is friendly and always willing to be helpful. Are there better apartments - I'm sure - but perhaps not for the price.

                    Property Manager Response

                    5/21/2021

                    Thanks so much for this detailed review. We will take your concerns into consideration. Have a nice weekend!
                    Review Author Icon

                    Current Resident 906815

                    Verified Resident 2020 - 2021

                    2.7

                    5/21/2021

                    I have nothing nice to say. The maintenance won't fix things they didn't handle the covid thing well they only care about the outside appearance to get you in. There not gonna change anything so why do the survey. The pricing is the only good thing

                      Property Manager Response

                      5/21/2021

                      We're here for you. Please call us at 215 855-0500 so that we can discuss whatever issue you're having. Thank you.
                      Review Author Icon

                      Current Resident 906814

                      Verified Resident 2016 - 2021

                      4.3

                      5/21/2021

                      Apt # K1 is pet free apartment that's why I moved here. Before 2 years one family moved with Pet. And I called them many times. I still not get satisfied answer. You need proper staff to give proper answer to customer.. the other thing is some problem with friege. Water leaks every day.. I complained them many times.. I have to throw cooked food every three or four day. Every time somebody come and tell everything working fine.. I got these two problem.. otherwise everything good

                        Property Manager Response

                        5/21/2021

                        We truly appreciate you taking the time to rate and review Hatfield Village. We're sorry to hear that you have issues at current. Please call us at 215 855-0500 so that our team can schedule a time to resolve. Thanks and have a nice weekend!
                        Review Author Icon

                        Current Resident 906788

                        Verified Resident 2019 - 2021

                        4.7

                        5/21/2021

                        Great community, dog friendly, great to work with, had no issues during our 2 year stay! They were accommodating with our move in schedule. Prices were fair for rent. It did go up from year to year but thats just the market right now anyway. They have a great maintenance team that responds quickly to issues and resolved our issues quickly.

                          Property Manager Response

                          5/21/2021

                          Glad to hear things are going well for you over 2 years! Never hesitate to reach out to us with any questions with concerns. Have a fabulous weekend!
                          Review Author Icon

                          Current Resident 906787

                          Verified Resident 2016 - 2021

                          4.5

                          5/21/2021

                          Over all, I've had a pleasant experience. My needs are usually met in a swift and timely manner. I enjoy the grounds and the peacefulness of the environment. In addition, snow removal is great as is the salting of the stairs.

                            Property Manager Response

                            5/21/2021

                            Thanks for the kind words about your experiences at Hatfield Village. Have a great weekend!
                            Review Author Icon

                            Current Resident 906786

                            Verified Resident 2018 - 2021

                            2.8

                            5/21/2021

                            The community has changed quite a bit since I first moved in. The types of tenants on the property leads me to question if the move-in qualifications and background checks have been lowered. It's a shame because it is a beautiful community. The roads could use fixing and they need to add more speed bumps but given the pandemic I am assuming things needed to shift. My lease is up in April 2022 and as much as I would like to stay I am seriously considering other options. I am hopeful things turn around.

                              Property Manager Response

                              5/21/2021

                              Please call us if you'd like to discuss your concerns. We're here for you and can be reached at 215 855-0500. Thanks and have a great weekend. ~ Hatfield Village Management Team
                              Review Author Icon

                              Current Resident 164063

                              Verified Resident 2020 - 2021

                              3.8

                              5/21/2021

                              Overall this is a great place to live. Maintenance is always quick to fix a problem, the main office is helpful with any questions & it is conveniently located. There are also a lot of ammentities for any age.

                                Property Manager Response

                                5/21/2021

                                Thanks for the kind words about both the Service and Leasing Teams! Have a great weekend!
                                Review Author Icon

                                Current Resident 906773

                                Verified Resident 2020 - 2021

                                2.7

                                5/21/2021

                                We keep to ourselves and all of our neighbors respect our privacy haven't had a single problem when it comes to people being dickheads with loud music or partying late into the night everyone there understands most people have jobs they gotta get up early for

                                  Property Manager Response

                                  5/21/2021

                                  Thanks for taking time to rate and review your experiences at Hatfield Village. Have a nice weekend.
                                  Review Author Icon

                                  Current Resident 906772

                                  Verified Resident 2009 - 2021

                                  3.0

                                  5/21/2021

                                  Has been horrible. They have raised the rent to almost double what we were paying when we moved in. It's absolutely ridiculous. What we pay for a two bedroom tiny apartment could be the mortgage on a house. They are also now charging us for water. I can't wait to get out of here.

                                    Property Manager Response

                                    5/21/2021

                                    Please call us at 215 855-0500 if you'd like to discuss. We're always open to having a conversation. Thank you. ~ Hatfield Village Management Team
                                    Review Author Icon

                                    Current Resident 906771

                                    Verified Resident 2020 - 2021

                                    5.0

                                    5/21/2021

                                    Lovely place to live good neighborhood nice area for kids the maintenance is perfect love my Hatfiel village quiet cleaned nice and responsible people lived here so happy with everything the parking spots are perfect

                                      Property Manager Response

                                      5/21/2021

                                      Thank you so much for the fives across the board! We truly appreciate you taking the time. Have a fantastic weekend!
                                      Review Author Icon

                                      Current Resident 906312

                                      Verified Resident 2020 - 2021

                                      4.5

                                      5/19/2021

                                      A great community to live in, very diverse. When issues arise, maintenance is quick to fix the problem in a timely manner, and staff members are always friendly. Only complaints would be the sticky lock on the main front door of the building I live in and the potholes throughout the communities parking lots.

                                        Property Manager Response

                                        5/20/2021

                                        Thanks so much for the kind words about your experiences at Hatfield Village. We truly appreciate it. If you haven't already, please call us at 215 855-0500 so that we can have our Service Team identify which building door is having the issue. Thanks!
                                        Review Author Icon

                                        Current Resident 906097

                                        Verified Resident 2020 - 2021

                                        2.5

                                        5/19/2021

                                        It is decent for the price in comparison with other places around the area but maintenance does lack, constant water issues are a bother and trash over flows in the compacters making the community look gross.

                                          Property Manager Response

                                          5/19/2021

                                          We appreciated your insights. Thanks for taking the time to review. Please call us at 215-855-0500 if you'd like to discuss further. Thanks. ~ Hatfield Village Management Team
                                          Review Author Icon

                                          Current Resident 905932

                                          Verified Resident 2019 - 2021

                                          3.3

                                          5/18/2021

                                          Maintenance was good. Some tenants in our building were loud and inconsiderate. Lost money on car vacuum. Trash and re-recyclables were constantly over flowing. Most neighbors didn't speak English so we couldn't communicate with them.

                                            Property Manager Response

                                            5/19/2021

                                            Thanks for taking time to rate and review. Please call us at the Leasing Office at 215-855-0500 if you'd like to discuss your concerns in detail.
                                            Review Author Icon

                                            Current Resident 905884

                                            Verified Resident 2018 - 2021

                                            4.5

                                            5/18/2021

                                            It is a very nice place to live, very comfortable and above all very tidy I am very happy to be able to live in Hatfield village, There is a nice recreation area to share with the family, the apartment is spacious, the parking is large and safe.

                                              Property Manager Response

                                              5/18/2021

                                              Thanks so much for taking time to rate and review your experiences at Hatfield Village! We're glad that you're enjoying the recreation areas, ample parking and spacious living. Have a great week!
                                              Review Author Icon

                                              Current Resident 905704

                                              Verified Resident 2010 - 2021

                                              5.0

                                              5/18/2021

                                              It is a great place to live. People are friendly and the maintenance and office staff are responsive. The only downfall is that they continue to raise the rent every year. Because of this, I struggle financially and I have attempted to talk with Scully about this but it hasn't changed. I wish that they would consider the people that have been committed tenants that would like to make this their Home.

                                                Property Manager Response

                                                5/18/2021

                                                Thanks so much for the fives across the board. We truly appreciate you taking the time to rate and voice your thoughts about Hatfield Village. Never hesitate to call us directly at 215 855-0500 if you'd care to discuss rents, maintenance or any other concern you may have. Have a great week.
                                                Review Author Icon

                                                Current Resident 905587

                                                Verified Resident 2018 - 2021

                                                1.5

                                                5/17/2021

                                                At first it was good. After the start of the pandemic service got awful. Administration didn't provide a good service enforcing the rules of the community and every time we had a complain about the behavior of the new neighbors we were ignored and in several instance in a rude and disrespectful manner told us to figure it out. Building was full of trash in the entrance and full of hair because our new neighbors were operating a barbershop on the second floor hallway.

                                                  Property Manager Response

                                                  5/18/2021

                                                  I'm sorry to learn of any trash issues. Please call me when time allows to discuss any and all issues. I can be reached at 215-887-8400. Thank you. ~ Michael Duncan, Regional Manager

                                                  Floor Plans & Pricing

                                                  Studio

                                                  Studio Deluxe | 250 sqft

                                                  1 Available Unit

                                                  Studio, 1 Bath | 250 sq. ft.

                                                  $1,315 - $1,575

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  1-Bedroom 1-Bathroom GR1 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,385 - $1,775

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR3 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,400 - $1,775

                                                  See Floor Plan Details

                                                  1-Bedroom 1-Bathroom GR2 | 650 sqft

                                                  5 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,410 - $1,775

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2-Bedroom 1-Bathroom GR3 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,615 - $2,110

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR2 | 850 sqft

                                                  5 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,705 - $2,045

                                                  See Floor Plan Details

                                                  2-Bedroom 1-Bathroom GR1 | 850 sqft

                                                  4 Available Units

                                                  2 Beds, 1 Bath | 850 sq. ft.

                                                  $1,660 - $2,045

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 98 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 695 surveys)

                                                  Post-Tour Survey

                                                  4.5

                                                  Move-In Survey

                                                  4.4

                                                  Maintenance & Support Survey

                                                  4.6

                                                  Lease Renewal Survey

                                                  4.1

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  98

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  87.76%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.97 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Other Pets Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 70 Acre Park-Like Setting
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony/Deck
                                                  • Built-in Microwaves
                                                  • Car Charging Stations
                                                  • Car Wash Location on Site
                                                  • Carpet in Bedrooms
                                                  • Cat Friendly
                                                  • Community-wide Wi-Fi
                                                  • Controlled Access
                                                  • Covered Pavilion with Picnic Area
                                                  • DishWasher
                                                  • Dog Park
                                                  • Electronic Payments Accepted
                                                  • Energy Saving Appliances
                                                  • Fitness Center
                                                  • Formal Dining Area
                                                  • High-Speed Internet
                                                  • Individual Climate Control
                                                  • Intercom
                                                  • Large Bedrooms
                                                  • Large Dog Friendly
                                                  • Large Walk-In Closets In Two Bedroom Apartments
                                                  • Led Lighting In Parking Lot, Hallways And Doorways
                                                  • Linen Closets
                                                  • On-Site Management
                                                  • Package Locker Service
                                                  • Package and Delivery Lockers
                                                  • Plank Flooring Throughout Living Areas
                                                  • Playground
                                                  • Public Transportation
                                                  • Resident Social Activities
                                                  • Resort Style Pool With Patio Furniture
                                                  • Social Community Room
                                                  • Sports Court - Basketball, Tennis, Volleyball
                                                  • Trash Included in Rent
                                                  • Tucked Away Location
                                                  • Updated Granite Countertops
                                                  • Upgraded Cabinetry Available
                                                  • We Have Flexible Lease Terms
                                                  • Window Coverings
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                                                  Leasing

                                                  With easy access to Route 309, 463, 476 and the PA Turnpike, live here and live near it all. HATFIELD VILLAGE offers space and convenience in a 70 acre park-like setting. Whether you are shopping at nearby Montgomery Mall, enjoying a swim in our beautiful swimming pool, or working out in our outdoor fitness park or indoor fitness center, life at HATFIELD VILLAGE is all about your convenience. Located in the North Penn school district.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 09:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Scully Company

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/13/2018
                                                  Q: The dog fee is a one time fee or monthly?

                                                  Frequently Asked

                                                  How is Hatfield Village Apartments Rated?
                                                  Based on 1596 number of votes by renters, Hatfield Village Apartments is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Hatfield Village Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Hatfield Village Apartments?
                                                  Hatfield Village Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 87.76% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.97 days to their community reviews in the past year.
                                                  Who manages Hatfield Village Apartments?
                                                  Scully Company
                                                  What is the pet policy at Hatfield Village Apartments?
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Other Pets Allowed
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

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                                                  Under New Management

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                                                  Hatfield Village Apartments is a 250 - 850 sq. ft. apartment in Hatfield in zip code 19440. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,315 - $2,110. Nearby cities include Lansdale, Souderton, Landsdale, Telford, Harleysville, Chalfont, Gwynedd, North Wales, Sellersville, Perkasie, Center Square, Dublin, and Blue Bell.