4.0
Up to 8 weeks free! (Select units, 12+ month leases)
4.0 rating
755 total reviews
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592 Verified
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Summarized by generative AI from text of customer reviews
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Current Resident 1333177
Verified Resident • 2024 - 2025
3.5
4/30/2025
Pros: The property is reasonably priced and well kept. It's in a great area with beautiful views and near grocery stores, some restaurants and shopping. Cons: ? Dumpster often overflows. ? Apartment walls are thin enough to sometimes hear neighbors and barking dogs.
5/2/2025
Current Resident 1331748
Verified Resident • 2025
3.8
4/24/2025
This place checks all the right boxes. The layouts are smart and spacious, offering comfort and functionality. Staff are friendly, helpful, and always ready to assist, making the overall experience smooth and pleasant. The location is quiet yet conveniently close to everything you need?ideal for both short and long stays. Amenities like the gym, lounge, and parking are clean, well-maintained, and easy to access. Best of all, the pricing is fair for the quality offered. If you're looking for a peaceful, well-managed place with solid value, this is a great choice.
4/25/2025
Updated Review
Current Resident 717540
Verified Resident • 2021 - 2025
5.0
4/12/2025
Quiet community for the most part. Office staff can be very helpful. If they don't know the answer they will check with someone else. Also pretty area with trees, bushes and plants. Sometimes parking can be an issue, especially if you come in late at night or early in the morning.
4/13/2025
Current Resident 1327561
Verified Resident • 2025
3.2
4/7/2025
The management of the community is exceptional. The actual maintenance staff seem to be very considerate and it took very little time for the actual repair. They waited to get my consent before entering the unit, a feat that I value highly. The wait on getting my unit fixed was unusually long, and I worry that will continue in the future if I make another request.
4/9/2025
Updated Review
Current Resident 1310634
Verified Resident • 2021 - 2025
4.2
4/3/2025
Enjoyable time living here, even though there are some annoying neighbor issues or slow response times to requests. Luckily, those slow response times are few and far between overall. Be nice to the office staff and they will treat you right in return.
4/4/2025
Updated Review
Current Resident 1316943
Verified Resident • 2024 - 2025
4.3
3/31/2025
The location is great, and everyone is nice in the community. The grounds are well maintained. The apartment complex has events throughout the year to meet your neighbors. The recycle bin overflows at times.
3/31/2025
Updated Review
Current Resident 710885
Verified Resident • 2008 - 2025
4.8
3/27/2025
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3/28/2025
Current Resident 1325391
Verified Resident • 2025
4.5
3/27/2025
So far this is great. We were so worried about getting into an apartment that is not safe and dirty but everything about this place was smooth. I was iffy about the valet trash but it is really nice.
3/28/2025
Updated Review
Current Resident 796031
Verified Resident • 2015 - 2025
4.8
3/20/2025
I have had a wonderful experience at Sonterra Apartments. The staff are always courteous, kind, helpful and very professional!! Doesn't get any better than residing at Sonterra Luxury Home Apartments!!! Kudos, to EVERYONE that works there and maintains it and makes it a nice and fun place to live!!!???
3/24/2025
Updated Review
Current Resident 713766
Verified Resident • 2018 - 2025
3.0
3/20/2025
I have a neighbor across from me #531 that has a dog not properly trained it bites and growl at the residence whenever she takes it out. Something needs to be done about her and that dog! This was supposed to be a friendly community at least it use to be.
3/26/2025
Current Resident 1324061
Verified Resident • 2025
4.7
3/20/2025
Amazing so far can't wait to see how things be as time goes on ! Very amazing haven't had any thing go wrong yet and i appreciate how helpful the staff are at responding and how fast they are :) ??..
3/20/2025
Current Resident 1323590
Verified Resident • 2024 - 2025
3.8
3/17/2025
This was a good place to live for the most part. Had hardly any issues, other than the timing of certain maintenance work orders.....................................................
3/18/2025
Updated Review
Current Resident 1248651
Verified Resident • 2023 - 2025
3.5
3/6/2025
The apartments are improving. Such as fixing gates to pool, yet front gates have not worked in either location in my 2 years, Mail room door needs a simple adjustment to shut slowly. I know how to do this in 1 minute if anyone needs instruction (There are 3 screws to increase or reduce pressure for opening, closing, and latching. It is that easy).
3/24/2025
Current Resident 1320487
Verified Resident • 2025
4.8
3/3/2025
Overall the experience has been good. We hope in the future it will be the same. When moving into a new place, it is smart to check everything and make sure you get the problems, if any, squared away ASAP, so you can focus on your move as it is usually stressful.
3/3/2025
Updated Review
Current Resident 1178480
Verified Resident • 2023 - 2025
2.7
2/27/2025
Great, but work orders are a hit or miss. I still have the original issue which has not been addressed. Also the front office is impossible to get a hold of over the phone. No transparency whatsoever with the front office and maintenance staff on work orders.
3/24/2025
Current Resident 1313675
Verified Resident • 2018 - 2025
3.3
1/30/2025
Very uncomfortable experience with this property, I'm not happy at all, I had a break windows in my truck, they also told me that I need to go to homedepot to buy the gas propane for the pool grill, their green areas literally are not the best. They need to find a better landscape company who put attention to details.
3/25/2025
Updated Review
Current Resident 710986
Verified Resident • 2018 - 2025
4.5
1/16/2025
I've resigned my lease 5 times at this community! The rent for this area is very affordable and the amenities are great. The maintenance staff is always helpful and efficient. It's a nice area to live in, especially the nature preserve, if you like to see wildlife. I recommend this apartment to anyone!
3/25/2025
Current Resident 1310607
Verified Resident • 2025
5.0
1/16/2025
I love the community here at Sonterra! The community is quiet all time of the day and night, it's safe, neighbors are responsible pet owners and everyone I've spoken to has been very kind. The staff is incredibly helpful, professional, and they want to help you find the best apartment that fits your needs. Two clubhouses, two pools, and several free to use propane grills are awesome and I spend lots of time on my beautiful balcony that faces the greenbelt treetops. 10/10 so far!
3/25/2025
Updated Review
Current Resident 1122258
Verified Resident • 2023 - 2025
4.7
1/11/2025
I always have pleasant experiences with the maintenance team here. Even if the problem is silly or small, or large and emergent. They always respond in a timely manner and handle whatever your needs with respect.
3/25/2025
Updated Review
Current Resident 530672
Verified Resident • 2015 - 2025
4.8
1/9/2025
Sonterra has been a great place for me to live. Has everything to enjoy with clubhouse and weight room all kinds of activities within a few minutes of moviehouse shopping groceries and gas. Beautiful place to live
3/25/2025
Current Resident 1306071
Verified Resident • 2024
5.0
12/28/2024
Great place. My apartment was newly painted a very professional job and the rest of the apartment is clean and in good condition. The complex is quiet and nicely maintained. I definitely recommend this property.
3/25/2025
Updated Review
Current Resident 530680
Verified Resident • 2019 - 2024
3.8
12/18/2024
I enjoy the nature surrounding the grounds and the Zen garden. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
3/24/2025
Current Resident 1299987
Verified Resident • 2024
4.5
12/5/2024
Que todo fue con facilidad y el personal que me atendi? me supo ayudar en todo momento asta el Final me sent? en confianza para mudarme ah? con mis ni?os y todo a sido perfecto y lo recomendar?a mucho y m?s la atenci?n de la se?orita Siri
3/24/2025
Updated Review
Current Resident 1054345
Verified Resident • 2022 - 2024
4.5
11/30/2024
This is an attractive and convenient place to live. I enjoy my unit because it has beautiful views and is just the right size for me. The office staff is friendly and responsive. There are fun and interesting activities well planned and executed for the residents. I feel safe and respected here.
3/24/2025
Current Resident 1297878
Verified Resident • 2024
2.2
11/27/2024
Very poor experience with maintenance requests. They either don't complete them and say they are complete, cancel the request like when I requested for the gate that has been broken for months to be fixed, or when they come they leave paint, screws on the floor, and spare parts for repairs behind and tell you that a toilet that is splashing fecal water on the floor when it flushes that it's 'working properly'.
3/24/2025
Serenity
1 Bed, 1 Bath | 692 - 744 sq. ft.
$962 - $1,336
See Floor Plan Details
Vitality
1 Bed, 1 Bath | 788 - 844 sq. ft.
$1,116 - $1,472
See Floor Plan Details
Beauty
1 Bed, 1 Bath | 798 - 819 sq. ft.
$1,125 - $1,426
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Celestial
2 Beds, 1 Bath | 992 sq. ft.
$1,229 - $1,495
See Floor Plan Details
Inspiration
2 Beds, 2 Baths | 955 - 1,062 sq. ft.
$1,300 - $1,848
See Floor Plan Details
Harmony
2 Beds, 2 Baths | 1,124 - 1,155 sq. ft.
$1,311 - $1,677
See Floor Plan Details
Luxury
2 Beds, 1 Bath | 912 sq. ft.
$1,390 - $1,657
See Floor Plan Details
Electrify
2 Beds, 2 Baths | 1,243 sq. ft.
$1,413 - $1,852
See Floor Plan Details
Unity
2 Beds, 2 Baths | 1,196 sq. ft.
$1,683 - $2,012
See Floor Plan Details
Purify
3 Beds, 2 Baths | 1,355 sq. ft.
See Floor Plan Details
Mystify
3 Beds, 2 Baths | 1,415 sq. ft.
$1,837 - $2,352
See Floor Plan Details
Heavenly
3 Beds, 2 Baths | 1,435 sq. ft.
$1,919 - $2,261
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 56 reviews)
Noise
4.4
Grounds
4.2
Safety
3.9
Office Staff
4.5
Maintenance
4.1
Neighborhood
4.5
Survey Scores (from 296 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.4
Maintenance & Support Survey
4.6
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
56
Manager’s Review Engagement
Percentage of reviews responded to
98.21%
Manager’s Review Reply Time
Average time to respond to reviews
1.16 days
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Sonterra Apartment Homes is a 692 - 1,435 sq. ft. apartment in Austin in zip code 78726. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $962 - $2,352. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.