2400 Briarwest
A
A
Award Winner
2400 Briarwest Boulevard, Houston, TX 77077

4.1

(1147 Reviews & Surveys)
$730 - $1,745/mo

Move-In Specials

Tour TODAY and get SIX WEEKS FREE! Must move in by April 30, 2026 to receive offer! Our community is ID Verified!

Reviews

4.1 rating

790 total reviews

(

631 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 843229

Verified Resident 2020

3.0

11/13/2020

Happy with the apartment but not with the staff and parking . Changing staff it saying nothing good about them. Having more cars that the parking spots. I move and all the staff very helpful but now people don't care about resident problems.

    Property Manager Response

    11/16/2020

    Thanks for offering your feedback about 2400 Briarwest. We're pleased that you're happy with your apartment, but would like to hear more about your experience with resident parking. We encourage you to reach out to our office and would be glad to discuss this further with you. Once again, we appreciate your rating and review.

    Updated Review

    Review Author Icon

    Current Resident 837859

    Verified Resident 2019 - 2020

    4.3

    11/4/2020

    Son Apartamentos c?ntricos, que tenemos la comodidad de tener los servicios b?sicos cercas y al alcance de todos, como por ejemplo, el servicio de transporte? Tiendas de comida, Walmart? Fiesta? Bancos? Escuelas? Tiendas de ropa , Restaurante, y muchas cosas m?s.

      Property Manager Response

      11/4/2020

      Thank you for rating and reviewing 2400 Briarwest! We appreciate your feedback, and are glad to know that you're enjoying the building's convenient location. If there's ever any way that we can be of further assistance, please don't hesitate to contact us! Thanks again for sharing your experience with our team.
      Review Author Icon

      Current Resident 838492

      Verified Resident 2020

      3.7

      11/2/2020

      Changes management frequently, since it's last change the communication and quality of service has gone down. But other than that, pretty good for price, safe, affordable, no loud parties or disruptive neighbors.

        Property Manager Response

        11/2/2020

        Thanks for your feedback about 2400 Briarwest. We're glad that you've found the community to be quiet, affordable, and safe, but were sorry to hear that you've been disappointed in the quality of service provided to residents. We would appreciate an opportunity to discuss this with you further, so that we can provide you with a better experience going forward. We hope to hear more from you soon!

        Updated Review

        Review Author Icon

        Current Resident 759411

        Verified Resident 2016 - 2020

        4.3

        10/26/2020

        I've had some issues with noise, but the building is run very well. The complex has a good team. Even though it changes periodically they are all very professional. I have enjoyed living here and I love my apartment!

          Property Manager Response

          10/27/2020

          Thank you for the review of 2400 Briarwest. It's wonderful to hear you're enjoying the apartment, and your kind words about our team's professionalism are especially appreciated! We're sorry you're dealing with noise issues, which is something we're currently working to address. Please feel free to contact our office any time if you ever need assistance.

          Updated Review

          Review Author Icon

          Current Resident 823011

          Verified Resident 2020

          3.0

          10/20/2020

          From before I moved in I had issues with the leasing agents getting my apartment prepared over a 2 month period. Down to the day I moved in my apartment was not ready. Had plenty of security and health issue causing problems with the apartment. Now with new management and 10 month into my leas, suffering from mold exposure I am finally getting a little help. I was offered a new apartment which also has mold in it.. I really just want them to let me out of my lease these last 3 months, or credit me for the hospital bills and nights I was unable to stay in my home I pay 1k for every month.

            Property Manager Response

            10/21/2020

            We are deeply sorry to hear that this has been your experience. At 2400 Briarwest, resident safety is absolutely our top priority -- especially during a public health crisis like the COVID-19 pandemic. Our maintenance crews and office team all work hard to make sure our tenants are protected. Please contact our office as soon as possible so that we can discuss your situation in detail. We're looking forward to hearing from you.
            Review Author Icon

            Current Resident 772012

            Verified Resident 2020

            1.8

            10/19/2020

            When I first moved into my first apartment, we had issues, mainly maintances and lies that these apartments were up kept, when they weren't. Now my problem is with the office staff, very unprofessional.

              Property Manager Response

              10/19/2020

              We're so sorry to hear we haven't met your expectations. So we can better understand your concerns and go over ways to resolve them, could you give us a call at 346-800-4757? We look forward to speaking with you.

              Updated Review

              Review Author Icon

              Current Resident 682737

              Verified Resident 2017 - 2020

              3.8

              10/12/2020

              Most work orders I have requested are either slow or not done at all. Electricity turned off, no one claims to be responsible (wasn't from non-payment). I was charged to turn electricity back on. First time paying rent online, be very sure it's accurate, no mercy if it isn't.

                Property Manager Response

                10/14/2020

                We're sorry to hear about your frustration. So we can work to improve your experience, we invite you to reach out to our team at 346-800-6603 so we can learn more about your concerns. We look forward to speaking with you.

                Updated Review

                Review Author Icon

                Current Resident 178897

                Verified Resident 2013 - 2020

                2.8

                10/12/2020

                My experience has deteriorated recently especially for the past two years the complex staff has been so rude and quite unfriendly thereby providing terrible customer's experience. Before the complex was taken over it was much better than it was now.

                  Property Manager Response

                  10/12/2020

                  Oh no, I am sorry to hear about your experience with us. I'd like to go over this matter and any other matters you may have, in hopes to better improve your experience. If you could contact me at our management office at your earliest convenience, that would be great. Thank you and I look forward to hearing from you.
                  Review Author Icon

                  Current Resident 828137

                  Verified Resident 2019 - 2020

                  3.8

                  10/5/2020

                  Muy buen mantenimiento de las ?reas comunes apartamentos grandes pero el personal de la oficina no ayuda a los residentes no son empaticos tengo semanas solicitando un pase para mi carro y a?n nada que me responden

                    Property Manager Response

                    10/6/2020

                    We value your feedback and want to assist with your parking pass request. Please give us a call at 346-800-5504 so we can speak directly and provide you with a status update.
                    Review Author Icon

                    Current Resident 827135

                    Verified Resident 2020

                    3.7

                    10/2/2020

                    So far so good. The office and maintenance members have been good. What impressed me the most was the call I got from the office to check if I was satisfied with the maintenance issue I had before they sent somebody to fix. Great place to live!

                      Property Manager Response

                      10/4/2020

                      Thanks for sharing your wonderful feedback with us. We're so glad to hear about your positive experience and how much you're enjoying 2400 Briarwest. It's great to know our attentive staff has provided you with excellent service!
                      Review Author Icon

                      Current Resident 823791

                      Verified Resident 2018 - 2020

                      5.0

                      9/26/2020

                      Me gusta porque hay respeto y el conjunto se mantiene limpio, excepto por las excrementos en algunos sectores pero es culpa de los residentes, porque los de mantenimiento siempre limpian y mantienen todo en orden pero algu M os residentes no tienen el mismo debido cuidado

                        Property Manager Response

                        9/27/2020

                        We appreciate your feedback and are glad to hear you're enjoying your residency at 2400 Briarwest. Your 5-star rating put a smile on our faces. If you ever have any questions or concerns, please do not hesitate to give us a ring at 346-800-5504.
                        Review Author Icon

                        Current Resident 706556

                        Verified Resident 2019 - 2020

                        5.0

                        9/22/2020

                        So far I haven't had any major issues. I do have a problem with all the cats that are in the apartments. Other than that pretty quiet and neat complex. The staff very helpful and tey their best to get the issue solved.

                          Property Manager Response

                          9/23/2020

                          Thanks for taking the time to share your thoughts with us. We're glad to hear our staff has been helpful and you're pleased with your experience at 2400 Briarwest. If you ever need anything, our team is always happy to assist. We hope you have a great day!
                          Review Author Icon

                          Current Resident 817649

                          Verified Resident 2020

                          4.3

                          9/14/2020

                          Move in was fast and easy. The process to get approved and signing the paperwork for the apartment did not take long at all, next thing we know we are moving our stuff into the apartment. The community is quiet even during the day which is great because i work different shifts and peace and quiet is definitely a plus. First time apartment and couldn't be any happier. Plus the location is really great. Restaurant and the best all around just less than 5 minutes away

                            Property Manager Response

                            9/15/2020

                            We're always delighted to hear from happy residents and your feedback was no exception. Thanks for sharing how smooth and easy the move-in process was and how much you're enjoying our convenient location. We hope you have a great day!
                            Review Author Icon

                            Current Resident 803743

                            Verified Resident 2020

                            4.5

                            8/14/2020

                            Excelente calidad de Apartartantos y buena atenci?n de la administraci?n. ?rea muy segura, con acceso a muchos negocios escuelas. Estoy contenta de haberme mudado a este complejo. Muy tranquilo y bonito!

                              Review Author Icon

                              Current Resident 794696

                              Verified Resident 2020

                              3.8

                              7/22/2020

                              I love the apartment, it looks very nice. I was just very disappointed because when I moved in the unit was not clean properly and we are in a pandemic right now; and there are a lot of roaches in my unit.

                                Review Author Icon

                                Current Resident 789129

                                Verified Resident 2020

                                4.3

                                7/9/2020

                                It was ok the staff were wonderful however I wasn't satisfied that the carpet was dirty and stained the kitchen cabinet shelves were dry rotted the paint and the wood was chipped other than that everything is ok

                                  Review Author Icon

                                  Current Resident 787640

                                  Verified Resident 2020

                                  4.3

                                  7/6/2020

                                  Moving In Was Very Simple . My Leasing Agent Answered All My Questions Promptly, She Accommodated My Move In Date Due To My Work Schedule, And When It Was Time To Pick Up My Keys I Had No Problems. I Simply Signed All My Paper Work Outside The Office For Social Distancing & Pandemic Related Purposes & Once I Was Finished I Was Automatically Given My Keys & Move In Packet .

                                    Review Author Icon

                                    Current Resident 786111

                                    Verified Resident 2020

                                    4.5

                                    7/1/2020

                                    The day of our move in, there were some roaches on our floor. I contacted the office, and housekeeping was immediately sent over to take care of the problem. At this point, I have only been here for a week, but I do like the complex thus far. A few of my neighbors helped us move some stuff into the apartment, and it seems to be pretty quiet around the area. I like how close the complex is to everything(Target, Walmart, etc.)

                                      Review Author Icon

                                      Current Resident 785174

                                      Verified Resident 2018 - 2020

                                      4.0

                                      6/29/2020

                                      I chose this complex for effective pest control, safety, pleasant community, and price. First year, the landscaping was awesome for an older complex. Now it varies. I like older complexes for room sizes and clusters of apartments instead of huge brick buildings. Pest control policy has changed; Now, I see roaches and spiders in my apartment! Some new residents leave trash around. Many people here work for hourly wages. So, Covid 19 has definitely affected pay checks and occupan?y. Fewer cars, I think. I will move, again, because I want to live in a pleasant environment.

                                        Review Author Icon

                                        Current Resident 782759

                                        Verified Resident 2018 - 2020

                                        3.8

                                        6/22/2020

                                        My experience here has been ok. I like the keeping up with cleaning the grounds and trash valet. Pool is very nice and always kept up and clean. Office management are nice and always helpful. Management is good about communicating through email.

                                          Review Author Icon

                                          Current Resident 782436

                                          Verified Resident 2020

                                          3.2

                                          6/29/2020

                                          Well parking needs major improvement can we get reserved parking that would totally solve the problem. As far as quietness it is quiet..I have a list of errors in my apartment rent is reasonable my patio wood needs replacing

                                            Review Author Icon

                                            Current Resident 779051

                                            Verified Resident 2018 - 2020

                                            4.7

                                            6/12/2020

                                            The office and maintenance crew have always been helpful. They are amazing. Thank you all very much. My only issue is my neighbor right above me they are loud and constantly bumping I know when they are home!

                                              Review Author Icon

                                              Current Resident 776904

                                              Verified Resident 2019 - 2020

                                              2.8

                                              6/8/2020

                                              The first days was good but the services every day was bad. We need more security and quality on our services. We need more feedback with us and more effectively in pool is priority in his summer for our children's after quarentine days.

                                                Review Author Icon

                                                Current Resident 772674

                                                Verified Resident 2020

                                                2.7

                                                5/27/2020

                                                Me preocupa la seguridad, el port?n de ingreso est? da?ado hace meses y aun no lo reparan, hace semanas se cay? una parte de la cerca por donde vivo y a?n no la reparan, creo que les falta preocuparse mas por esos detalles de mantenimiento.

                                                  Review Author Icon

                                                  Current Resident 769817

                                                  Verified Resident 2019 - 2020

                                                  5.0

                                                  5/18/2020

                                                  A convenient residence complex. Have had a pleasant experience for the last five months. No issues with the laundry, trash facilities. Like using the gym. The pool looks good, but haven't been able to use it since it's locked. Office staff are friendly and courteous.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A

                                                    1 Bed, 1 Bath | 505 sq. ft.

                                                    $730 - $817

                                                    See Floor Plan Details

                                                    AR

                                                    1 Bed, 1 Bath | 505 sq. ft.

                                                    $741 - $885

                                                    See Floor Plan Details

                                                    B

                                                    1 Bed, 1 Bath | 689 sq. ft.

                                                    $836 - $1,047

                                                    See Floor Plan Details

                                                    BR

                                                    1 Bed, 1 Bath | 689 sq. ft.

                                                    $872 - $1,020

                                                    See Floor Plan Details

                                                    C

                                                    1 Bed, 1 Bath | 733 sq. ft.

                                                    $885 - $990

                                                    See Floor Plan Details

                                                    D

                                                    1 Bed, 1 Bath | 742 sq. ft.

                                                    $920 - $1,041

                                                    See Floor Plan Details

                                                    CR

                                                    1 Bed, 1 Bath | 733 sq. ft.

                                                    $935 - $1,156

                                                    See Floor Plan Details

                                                    DR

                                                    1 Bed, 1 Bath | 742 sq. ft.

                                                    $975 - $1,296

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    E

                                                    2 Beds, 1 Bath | 899 sq. ft.

                                                    $1,059 - $1,172

                                                    See Floor Plan Details

                                                    ER

                                                    2 Beds, 1 Bath | 899 sq. ft.

                                                    $1,184 - $1,336

                                                    See Floor Plan Details

                                                    F

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,217 - $1,325

                                                    See Floor Plan Details

                                                    FR

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,262 - $1,468

                                                    See Floor Plan Details

                                                    G

                                                    2 Beds, 2.5 Baths | 1,236 sq. ft.

                                                    $1,480 - $1,593

                                                    See Floor Plan Details

                                                    GR

                                                    2 Beds, 2.5 Baths | 1,236 sq. ft.

                                                    $1,574 - $1,745

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    H

                                                    3 Beds, 2 Baths | 1,152 sq. ft.

                                                    $1,555 - $1,735

                                                    See Floor Plan Details

                                                    HR

                                                    3 Beds, 2 Baths | 1,152 sq. ft.

                                                    $1,620 - $1,692

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 57 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores (from 357 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.6

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    4.1

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    57

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.25%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.84 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Lot
                                                    • Other
                                                    • Surface Lot
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Maximum of 2 pets per home. Dog weight limit is 70 lbs. The one-time pet fee is $400 per pet. One-time non-refundable pet fee applies for both cats and/or dogs. Our pet-friendly apartments welcome most breeds of dogs. However, because certain dogs do not thrive well in an apartment community environment, we cannot accommodate aggressive breeds. | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Maximum of 2 pets per home. Dog weight limit is 70 lbs. The one-time pet fee is $400 per pet. One-time non-refundable pet fee applies for both cats and/or dogs. Our pet-friendly apartments welcome most breeds of dogs. However, because certain dogs do not thrive well in an apartment community environment, we cannot accommodate aggressive breeds. | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Carpet
                                                    • Cat Friendly
                                                    • Close To Ray Miller Park
                                                    • Clubhouse
                                                    • Cyber Cafe with Coffee Bar
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Garbage Disposal
                                                    • Gated Access
                                                    • Grilling Area with Smoker
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Premium Lighting Package
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Walk In Closets
                                                    • Wi-Fi Access
                                                    • Wood Style Flooring
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                                                    Leasing

                                                    At 2400 Briarwest, you will discover a home catered to your personality. Located in the heart of the Energy Corridor, you will be minutes from lush parks, trails and fine dining. With your choice of premier and classic interior finishes, you can choose which home will fit your lifestyle. Our beautifully landscaped community features a resort-style swimming pool, fully equipped fitness center and we are pet friendly too. Great amenities, professional management, and convenient location adds up to an incredible living experience. Come home to 2400 Briarwest!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Commerce Capital Partners LLC

                                                    A
                                                    A
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is 2400 Briarwest Rated?
                                                    Based on 1147 number of votes by renters, 2400 Briarwest is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at 2400 Briarwest ?
                                                    2400 Briarwest is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    2400 Briarwest is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at 2400 Briarwest ?
                                                    2400 Briarwest is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is 2400 Briarwest ?
                                                    2400 Briarwest is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    2400 Briarwest is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at 2400 Briarwest ?
                                                    2400 Briarwest is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.25% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.84 days to their community reviews in the past year.
                                                    Who manages 2400 Briarwest ?
                                                    Commerce Capital Partners LLC
                                                    What is the pet policy at 2400 Briarwest ?
                                                    Dogs Allowed
                                                    Comments: Maximum of 2 pets per home. Dog weight limit is 70 lbs. The one-time pet fee is $400 per pet. One-time non-refundable pet fee applies for both cats and/or dogs. Our pet-friendly apartments welcome most breeds of dogs. However, because certain dogs do not thrive well in an apartment community environment, we cannot accommodate aggressive breeds. | Restrictions: None
                                                    Cats Allowed
                                                    Comments: Maximum of 2 pets per home. Dog weight limit is 70 lbs. The one-time pet fee is $400 per pet. One-time non-refundable pet fee applies for both cats and/or dogs. Our pet-friendly apartments welcome most breeds of dogs. However, because certain dogs do not thrive well in an apartment community environment, we cannot accommodate aggressive breeds. | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Tour TODAY and get SIX WEEKS FREE! Must move in by April 30, 2026 to receive offer! Our community is ID Verified!

                                                    April 2026

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                                                    0

                                                    Baths

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                                                    Under New Management

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                                                    2400 Briarwest is a 505 - 1,236 sq. ft. apartment in Houston in zip code 77077. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $730 - $1,745. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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