4.0
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4.0 rating
1229 total reviews
(
196 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 67671
Verified Resident • 2014
5.0
5/7/2014
It is a great community to live in. the office staff is really welcoming and helpful in each and every step of the move in process. the apartments are well maintained as well as the landscape which is always clean. The gate attendant on duty 24/7 coupled with the apartment being well lighted at night give a feeling of being secure
Current Resident 67351
Verified Resident • 2014
4.0
12/3/2014
It is a quiet community for the most part. Most neighbors are friendly. The convenience store is nice to have and carries a lot of basic needs. Parking at night (after 10pm or so) is a big hassle. You might end up parking far, which does not add up. This must mean that residents have more guests living than listed on their lease because Im sure the number of max tenants with a vehicle per unit was included when planning the parking when this community was built. This Gulfton area is like walking through the country of Mexico, like literally.
poftx
Resident • 2014
2.5
5/6/2014
It all started good. I was happy for the first couple of months. Until, i had to deal with the management office. Since my neighbor moved in, i started having roach problem but the management does not care about it at all. I gave them a call, e-mail etc. nothing happens. Parking is very problematic, it is hard to find spot after 8 pm and it is almost impossible to find a spot for the visitors. Common areas are usually kept well,except for the pools. Laundry rooms are terrible, half of the machines are not working, filled with leftover clothes etc. SAFETY IS THE BIGGEST ISSUE, recent homicide ended up with 2 dead residents. Don't get deceived by the security at the gate. My friends visited me several times, and they were able to get in w/o a single question. Pedestrian doors are usually left open. The neighborhood is the worst part. Shady characters all over the place. I have seen some cars on bricks due to stolen rims. I won't be renewing my lease with them, as i do not feel safe at this complex.
5/12/2014
Current Resident 67228
Verified Resident • 2014
4.5
5/6/2014
Great customer service. Prompt response either email/phone/website. Fast maintenance resolution. Gilbert Garcia was very helpful and has awesome communication. All the staff is very professional, helpful and friendly. The main office is well kept too.
sadyouth
Resident • 2014
1.5
5/3/2014
Disgusting place! I been living here fore 8 months, they never pick up the trash on time. Check the figure for this mess!!!! Not a safe neighborhood at all, filled with illegal immigrants. People do not pick up after their dog, unleashed dogs everywhere. Break-ins, homicide, stolen vehicles......
Current Resident 66683
Verified Resident • 2014
4.2
5/2/2014
I would like to start off by saying that Lily was a tremendous help with my application process and the explanation of the least and agreements. The community is in the perfect are and I really like the security at the front gates as well as the lightly around the buildings.
sadrenter522
Resident • 2014
1.7
5/1/2014
FAKE REVIEWS!!! There was a homicide about a month ago, ended up with 2 dead residents. This place is not safe, very noisy and disgusting neighborhood. Old apartments, liar management office. Stay away from the complex. Unless you wanna live in neighborhood filled with sex offenders, murderers. Managers must so desperate to write these fake reviews to cover up the recent homicide and robberies....
5/2/2014
Current Resident 66200
Verified Resident • 2013 - 2014
4.7
4/30/2014
Stay has been grand, except for the fact that I only can reserved a parking spot against the fence and not of my liking. The rest of my comments will be enter as time goes by; for the time being I feel safe and happy in a clean and well kept environment.
Updated Review
Current Resident 65723
Verified Resident • 2014
4.8
4/28/2014
My experience was great. the employees work was very efficient helpful and patient. all my questions were answered promptly and quickly. I was very pleased with the community, it seems very clean and quiet. im looking forward to enjoying and relaxing..
Current Resident 65467
Verified Resident • 2013 - 2014
5.0
8/27/2014
The Manger she is wonderful including her maintenance and the office staff when I called for the service request they took the order very nice and then after that the maintenance was on the top of it I was really happy and I never had any problem after that
4/29/2014
Current Resident 64819
Verified Resident • 2013 - 2014
4.2
4/22/2014
I enjoy it. Its close to a lot of night life. I wish they would change is the NUMBER OF VISITOR PARKING!!!!!! It makes it difficult for me to have any family and friends come visit cause after 9pm ALL the visitor spots are taken and your guest will be forced to park outside the gate at night in areas that are not so well lit. If I could ask for anything to change I would want more visitor parking, but other than that I don't hate it
Current Resident 64357
Verified Resident • 2013 - 2014
3.0
4/19/2014
Overall good until the double homicide and no response from corporate about moving (I called and left message no call back) and the staff is becoming rude and lazy. Service request takes two days to fill and phone etiquette is non existent with the new ladies Wish I hadn't signed another lease.
4/24/2014
Updated Review
Current Resident 709521
Resident • 2014
4.2
4/17/2014
The area that we live in is very quite and overall a nice place to stay. The property is well kept. Recently there has been 2 deaths in the apartment complex. Outside of the apartments the neighborhood isn't appealing to the eye. I live within 5 miles from my job and considered walking to work but my husband didn't think this was a good idea. I would suggest prior to move in you drive down gulfton to get a feel for the type of environment you will be living in.
4/18/2014
Current Resident 63822
Verified Resident • 2013 - 2014
1.5
4/16/2014
Not good. Laundry, water systems, parking lots not good. Safety, neighbors are not good.The carpets, painting in wall, windows are not good. Too much noise of outside ac machines. Its very dangerous outside of apt to walk in night. Not good.
4/18/2014
pavillionisterrible
Resident • 2014
1.0
4/10/2014
These reviews are fake!!! It is not a safe neighborhood....04/09/2014 2 DEATHS, involving a resident(check the attached figure for original report).... Stay away from here...... I will leave this ------ place as soon as my lease expires. It's very noisy, parking is a huge problem, security is only to fake future residents. Pedestrian entrances are always open.Laundry rooms are terrible! There are many reports for stolen rims etc. The management office keeps publishing fake reviews twice a week. Do not move here!
4/29/2014
Current Resident 62765
Verified Resident • 2014
3.8
4/9/2014
I like the apartment complex, I have had great service with maintenance staff and maintenance coordinator. The front desk has been given my renters insurance four times, then I get a failure to pay for renters insurance that I have had from day one through State Farm, two notices and two times is very unprofessional, I follow rules, I pay my rent early, I have been involved in security meeting, customer appreciation day, I have only been here for two months, where I live and the service is very important to me always.
Current Resident 62757
Verified Resident • 2014
5.0
4/9/2014
I just moved in April 1st and I must say, I like my apartment very spacious and clean. Clean grounds and manicured lawns, very quiet complex. a few kids playing but nothing to complain about. Kids just being kids. 2 thumbs up! My family enjoys it as well
Updated Review
Current Resident 61552
Verified Resident • 2014
3.2
7/7/2014
There are so many things that I like about the layout, number of pooles, many neighbors are friendly, dog poop bags provided (needs a trash nearby), and the price is great. The things that I wish I could change are the water bugs/huge roaches, how easily they give out notices for anything! I have an odd neighbor who complains about everything and the office just sends a note going towards a write-up.
7/7/2014
Current Resident 61132
Verified Resident • 2014
3.3
4/3/2014
THEY GOT TO FIX MY APARTMENT VERY QUICKLY BUT SOME OF THE THINGS SHOULD OF BEEN TAKEN CARE OF BEFORE I MIVED IN. ROACHES ARE A PROBLEM AND THEY WERE THERE BEFORE I MOVED IN. SOME OF THE NEIGHBORS ARE LOUD AND THE NOISE GOES RIGHT THROUGH THE WALLS.
Armando3051
Resident • 2014
4.3
4/3/2014
The representative at Pavilion Place was such a great help. Her name is Liz and sits at the far left desk as you enter the rental office. She was very informative and has such a pleasant attitude when she shows you at model apts. She was a major asset in our decision to rent at Pavilion Place apts.
Current Resident 61006
Verified Resident • 2013 - 2014
3.3
4/2/2014
I was worried about this place at first, but the staff did a great job addressing all my concerns. I mentioned the sidewalk problem for the first time here and that's my only current complaint. All the service requests I submitted were done quickly and well. Thank you.
Current Resident 60219
Verified Resident • 2012 - 2014
3.7
3/29/2014
This is a clean and decent community to live in maintenance is quick at taking care of things.Not to much noise at night maybe only on the weekends when alot of people are at home. Crime is not bad in this area for the most part and pets are welcomed.
Current Resident 398343
Resident • 2014
1.5
3/29/2014
Prospecting residents beware!!! Most of these reviews are fake... This place is terrible. Dirty grounds, unsafe environment. I used the laundry facilities only once, the machines are terrible. Worst management ever.
4/29/2014
Prospective Resident 397382
Prospect • Visited 2014
5.0
3/29/2014
I recently visited this pproperty and was assisted by ---- and she was a joy to work with she very friendly and most importantly very knowledgeable.
Current Resident 392174
Resident • 2014
1.0
3/28/2014
This area is filled with rapist. Received 3 warning mail about high risk sexual offenders. I can't wait to move out of here. Dirty grounds, disgusting pools, non-existing security....
4/29/2014
1A
3 Available Units
1 Bed, 1 Bath | 615 sq. ft.
$820
See Floor Plan Details
1B
3 Available Units
1 Bed, 1 Bath | 701 sq. ft.
$870
See Floor Plan Details
1C
3 Available Units
1 Bed, 1 Bath | 800 sq. ft.
$930
See Floor Plan Details
2A
3 Available Units
2 Beds, 1 Bath | 962 sq. ft.
$1,275
See Floor Plan Details
2B
2 Available Units
2 Beds, 2 Baths | 1,040 sq. ft.
$1,355
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 141 reviews)
Noise
4.8
Grounds
4.8
Safety
4.8
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
141
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
2.38 days
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Pavilion Place is a 615 - 1,040 sq. ft. apartment in Houston in zip code 77081. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $820. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.