3.3
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3.3 rating
446 total reviews
(
280 Verified
)
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Current Resident 102495
Verified Resident • 2014
4.0
10/1/2014
Good, prompt service by office staff. Beautiful grounds and facilities. Low noise level. Great location. Good service by maintenance facilities. Beautiful pool and relaxing, wooded deck area. Very nice interior and floorplan. Would recommend!
Current Resident 102291
Verified Resident • 2008 - 2014
3.8
10/1/2014
The Thornbury Apartments are located near everything you need. The apartments are close to Wal_mart, Target, Tom Thumb and other fine groceries stores. For the most part it is quite and problems inside the apartments are addressed in a timely manner.
Current Resident 101258
Verified Resident • 2014
4.2
9/26/2014
good community with a golf course, nice staff here. very quiet and so on. I like this place it is close to 75, nice traffic and good restaurant. and it s close to supermarket too. people here is friendly and always smiling. i very much enjoy living here.
Current Resident 100313
Verified Resident • 2014
4.7
9/23/2014
The staff is always friendly as are all of my neighbors. It is a relaxing, peaceful, carefree, comfortable community. It has lots of trees and just doesn't feel like you are living in an apartment complex, But more like your own house!!! Which is just great!
Current Resident 97386
Verified Resident • 2008 - 2014
4.3
9/12/2014
200 characters, are you kidding me? Over all experience has been a good one. My only concern with staying is cost of rent. There are just as nice if not nicer communities in the area. I just need to way the inconvenience of moving to the yearly cost savings. From the front office to the maintenance crew staff at this community are nothing short of amazing.
Current Resident 97363
Verified Resident • 2014
4.5
9/12/2014
I love it. It's very clean and kept up nice. I feel safe here. The dog park, pool, workout room are exceptional! The front office people are very helpful and awnsered all my questions. It's a gated community. Everyone's friendly here, it's great
Current Resident 48713
Verified Resident • 2014 - 2015
4.5
7/20/2015
I moved in almost a year ago. I've enjoyed living here. The office and maintenance staff are really good at what they do. Just renewed my lease for 13 more months! Two thumbs up and yes I would recommend this community to my friends and family. Thanks
Current Resident 95830
Verified Resident • 2013 - 2014
3.8
9/8/2014
We love living at Thornbury at Chase Oaks. The apartment is great, and the staff is usually very helpful and polite. It's a very quiet community with great ammenities. We've had issues with pests a couple of times (ants and wasps), but those issues don't deter us from living there.
Current Resident 95814
Verified Resident • 2012 - 2015
4.0
6/24/2015
Need to clean building breezeways. Never been cleaned. I have asked on many occasions but no response. Only need maintenance to come through with a leaf blower in only once a month would make a big difference. Also need to resend dog clean up flyer. Many new residents don;t seem to know the policy.
Current Resident 95785
Verified Resident • 2014
4.8
9/8/2014
The office staff and maintenance people are great. They are very fast and welcoming. Whole community is beautiful. We moved-in from Cleveland, Ohio and we didn't see the community before we actually physically moved-in but Veronika from leasing office helped us a lot during whole move-in process.The floor plans are great and 100% fulfilled what we were looking for. I love the covered parking.
Current Resident 87395
Verified Resident • 2014
3.2
8/6/2014
I needed an apartment quickly and was referred to Thornbury at Chase Oaks. I was surprised and excited that the had an apt available when I needed it. The day I went in to sign my lease the computers where down for the company that processes them but Veronica did all she could to make things less complicated.
Current Resident 83601
Verified Resident • 2012 - 2014
4.3
7/22/2014
Everything OK!Why I have to put minimum 200 characters?Can you tell me?If I am not finish you not let me go?!ok ok ok ok!!!What else I can put in for make you happy?Overall satisfaction,including my apartment and experience as a resident at thise community is O.K.!!!
Current Resident 82370
Verified Resident • 2014 - 2015
2.0
7/1/2015
There is always trash everywhere, the office staff are unresponsive and rude, and the air conditioning barely works. You can hear traffic and neighbors. The gates hardly ever work, and hit my car midway through leaving - the office didn't d
Current Resident 81663
Verified Resident • 2012 - 2014
4.7
7/14/2014
The Thornbury apartment community offered us a nice floor plan, plenty of parking, and convenient access to Hwy. 75. They are pet friendly (on-site dog park!) and have plenty of common areas with mature trees, picnic tables, grills, pet waste stations, etc. Our 2 bedroom / 2 bathroom had a large utility room, 2 linen closets, huge master closet, and patio storage closet. A great apartment experience!
Current Resident 81234
Verified Resident • 2014
4.0
7/11/2014
When I moved in, I found a few issues with the apartment such as the ac and window screen but my concerns were handled quickly. Payments were easy to do through the online system and office staff has been nice and responsive to me. Overall, I had a good moving in experience.
Current Resident 80748
Verified Resident • 2012 - 2014
3.2
9/6/2014
Overall experience has been okay. Not happy with rent going up $70 and think price to high for quality of apartment. Parking is an issue so in order to have a space had to rent a garage. So far best experience has been with maintenance. On the rare occasions I have been home, they have been professional and courteous. They take the time to answer any questions I may have. Concern with children playing in the common areas. Riding bikes in the street.
Current Resident 77231
Verified Resident • 2011 - 2014
4.5
6/20/2014
My experience has been wonderful, though I feel the stairways are not maintained properly. I wonder if they have someone who goes around to clean. The business office is not well maintained. Most of the time the printer is out of tone or paper. The fax machine always has nno paper in it. For such a big community, 1 computer is not helping at all. People have to wait for someone to finish using the computer.
Updated Review
Current Resident 77120
Verified Resident • 2012 - 2014
3.5
6/19/2014
This property is located in a parklike setting convnient to transportation, shopping and entertainment. The staff are friendly and professional. There was also a dog park on site. I would recommend it to others looking for an apartment complex.
Current Resident 74241
Verified Resident • 2013 - 2015
4.5
7/14/2015
Overall this is a nice place to live. We especially like how quiet it is in the evenings. Maintenance personnel and office personnel are very helpful and efficient. They keep the grounds maintained very well and it always looks nice when you pull in off the street.
Current Resident 74069
Verified Resident • 2014
4.0
6/5/2014
It is nice and quiet, not to much noise or loud neighbors. The parking area seems to be just enough for the two buildings I am located by. The location of stores, highways and church seem to be very convenient for me. However, when I got fedex mail it was stuffed into my mail box; the contents were medical prescriptions. I would prefer a more professional package service.
Current Resident 73796
Verified Resident • 2014
5.0
6/4/2014
We have been very happy with the community. The apartment community is kept very clean. The apartment staff have been kind and helpful. Any concerns we had were resolved quickly. I would recommend the apartments to anyone of my friends or family.
Current Resident 72944
Verified Resident • 2013 - 2014
5.0
6/2/2014
The community is peaceful, clean and green. It's been great living here. Well maintained and friendly staff. I would recommend this place for my family and friends. Overall, I'm extremely satisfied with my living experience and I'm looking forward for months or years of residing here.
Current Resident 71650
Verified Resident • 2011 - 2014
5.0
5/27/2014
Quick response to maintenance issues. Noise complaints are handled quickly; however, this is a quiet community anyway. Noise is rare. The apartment grounds are kept very nice. No dog poop is allowed to lay around on the ground. Friendly staff and maintenance crew. Maintenance arrives as scheduled. This is a very nice place to live. I'm on the 3rd floor.
Current Resident 70274
Verified Resident • 2007 - 2014
3.7
5/21/2014
It's been okay. Frustrating how much rent has gone up the last couple years. Weird being moved out for a week to have part of an upgrade done. For the most part, it's been a good experience. Staff is nice, helpful. One difficult thing--parking is never easy unless you hit the right window. It'd be great if each apartment could have at least one space assigned to it. I've never lived at a place that didn't have one space assigned per apartment, then the rest was open.
Current Resident 69326
Verified Resident • 2014
3.2
5/16/2014
Nice clean apartment with nice service. Quick move in process and quiet community. Gated with a fitness center as well. Excellent location and near the highway while also nice and quiet. Really enjoy this complex and look forward to living here.
A1
6 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,200 - $1,448
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A2R
3 Available Units
1 Bed, 1 Bath | 761 sq. ft.
$1,500 - $1,673
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A1R-IR
2 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,072 - $1,325
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A3-IR
2 Available Units
1 Bed, 1 Bath | 785 sq. ft.
$1,093 - $1,242
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A1R
2 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,280 - $1,475
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A2
2 Available Units
1 Bed, 1 Bath | 761 sq. ft.
$1,325 - $1,373
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A3
2 Available Units
1 Bed, 1 Bath | 785 sq. ft.
$1,365 - $1,398
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A2R-IR
1 Available Unit
1 Bed, 1 Bath | 761 sq. ft.
$1,100
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A3R-IR
1 Available Unit
1 Bed, 1 Bath | 785 sq. ft.
$1,140 - $1,296
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A3R
1 Available Unit
1 Bed, 1 Bath | 785 sq. ft.
$1,418 - $1,439
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A1-IR
1 Bed, 1 Bath | 692 sq. ft.
$1,008 - $1,250
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A2-IR
1 Bed, 1 Bath | 761 sq. ft.
$1,092
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B1R
6 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,650 - $1,820
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B1
4 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,380 - $1,574
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B3-IR
3 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,469 - $1,669
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A4-IR
2 Available Units
2 Beds, 1 Bath | 874 sq. ft.
$1,122 - $1,275
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A4
2 Available Units
2 Beds, 1 Bath | 874 sq. ft.
$1,350 - $1,438
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B1R-IR
2 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,424 - $1,618
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B3R-IR
2 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,496 - $1,700
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B3R
2 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,850 - $1,923
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B2-IR
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,285 - $1,460
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B1-IR
1 Available Unit
2 Beds, 2 Baths | 990 sq. ft.
$1,338 - $1,520
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B2R-IR
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,452 - $1,650
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B2
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,550 - $1,573
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B3
1 Available Unit
2 Beds, 2 Baths | 1,183 sq. ft.
$1,650 - $1,673
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B2R
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,700 - $1,722
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A4R
2 Beds, 1 Bath | 874 sq. ft.
$1,025 - $1,825
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A4R-IR
2 Beds, 1 Bath | 874 sq. ft.
$1,122 - $1,275
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C1R
1 Available Unit
3 Beds, 2 Baths | 1,362 sq. ft.
$2,200 - $2,221
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C1
3 Beds, 2 Baths | 1,362 sq. ft.
$1,600 - $2,171
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 47 reviews)
Noise
3.6
Grounds
2.8
Safety
2.6
Office Staff
2.7
Maintenance
2.2
Neighborhood
3.9
Survey Scores (from 252 surveys)
Post-Tour Survey
4.5
Move-In Survey
2.9
Maintenance & Support Survey
2.9
Lease Renewal Survey
2.6
Review Count
Number of reviews in the past 365 days
47
Manager’s Review Engagement
Percentage of reviews responded to
97.87%
Manager’s Review Reply Time
Average time to respond to reviews
32.53 days
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Thornbury At Chase Oaks is a 692 - 1,362 sq. ft. apartment in Plano in zip code 75025. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,008 - $2,221. Nearby cities include Richardson, Allen, The Colony, Frisco, Addison, Fairview, Carrollton, Mckinney, Wylie, Sachse, Farmers Branch, Garland, and Lewisville.