3.3
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3.3 rating
446 total reviews
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280 Verified
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Current Resident 55160
Verified Resident • 2013 - 2014
2.2
7/17/2014
Management not maintain the complex in a safe and pleasant way. Broken concrete walks and inner streets in the complex. Insufficient parking g forces residents to park in unauthorized places. landscaping is not attractive. Gas and charcoal BBQs emit fumes and are a fire hazard. Management did nothing when residents complained.
Current Resident 54956
Verified Resident • 2013 - 2014
5.0
3/3/2014
The staff in very nice. Move in was easy and hassle free. Area is safe and kid friendly. Great area for runners, cyclist and golfers. Parking is good. Fitness center is good. Security is good. I would highly recommend this community to friends.
Current Resident 48182
Verified Resident • 2008 - 2014
5.0
2/27/2014
Our stay here is wonderful. The office answer your call quickly. The property is up kept and it's very clean. It's a very safe community. The apartment home is very beautiful on the inside, and very large. It has nice light fixtures, and floors.
Current Resident 53951
Verified Resident • 2014
4.8
2/25/2014
Our experience was great when we went to look at the apartments. The staff is very nice and willing to go out of their way to help. The apartments are very spacious for the amount of rent we are paying monthly. Would definitely recommend this complex to family and friends.
Current Resident 53604
Verified Resident • 2013 - 2014
3.7
11/12/2014
The apartment complex is great, but a bit overpriced for the amenities you receive. If rent continues to increase w/o any increase to amenities it won't be worth the price of living here. The pool/spa areas is constantly in need of repair, there's no valet trash (seriously??), and a severe lack of parking. The apartments themselves are nice, the grounds are maintained well, and front office staff are generally nice.
Current Resident 53515
Verified Resident • 2011 - 2014
4.5
6/17/2014
mostly positive experience. good location for me/us, maintenance requests are quick and reliable. grounds are well kept. staff is responsive and friendly. xyz xyz abc abc abc fgh jkl sdf sdf sdf sdf xcv asd asd qwe wsx edc rfv qaz olm tgb edc rfv
Prospective Resident 757746
Prospect • Visited 2014
1.0
2/19/2014
It's a shame that several very good reviews appeared in the same day: 2/19/2014. The office staff has been very busy today. This is a big mistake; giving yourself good ratings becomes a suspicious fact. And misleads the others to see the real face of the property. I was going to rent here but now, I'm going somewhere else.
2/21/2014
Current Resident 52909
Verified Resident • 2014
3.8
2/19/2014
It was good experience as i said earlier, i was shaky if wether i should move or keep looking for something else, but thanks to veronica in the leasing office, she was very helpful, kind of made me more relaxed into moving to thornburry and i hope it goes well Thank you, -Yazeed Ismail
Current Resident 52521
Verified Resident • 2013 - 2014
4.5
2/19/2014
From the moment we first entered the apartment complex, in search for an immediate move-in unit, our experience has been nothing but Wonderful! We were accommodated quickly and was a breeze. We Love our apartment, neighbors, the Office staff and maintenance team. If only the family weren't growing for us I would easily extend our stay. Thronbury at Chase Oaks is definitely a community worth experiencing. The nature ambience is relaxing! Pool is gorgeous! The grand deck has been Such an enjoyable get-together area during the fall, spring and summer. It will be a sad day having to say goodbye to this community.
Current Resident 52467
Verified Resident • 2012 - 2015
4.8
8/10/2015
Very quiet community. Most neighbors seem to be family oriented and very quiet. I seldom see many kids unless they are on the other side of the complex. I have never heard loud people or parties in my area in the years I have lived here. Living here is almost living in a house.
Current Resident 52399
Verified Resident • 2012 - 2014
4.7
2/19/2014
My experiences have been great. Whenever I have an issue (not many to choose from), I notify the front desk personnel and there is usually a service person at my apartment within the next business day, and if it's during normal business hours, they are there almost immediately. Love it
2/21/2014
Current Resident 52346
Verified Resident • 2014
5.0
4/28/2014
The staff here is very friendly, and so are the residents. It is a kid friendly place to live. Our apartment is very nice and spacious, and the grounds are beautiful. There are plenty of areas for walking dogs, picnicking, and playing with your children. The only thing I wish we could add would be a playground. Otherwise we love it here!!
Current Resident 52177
Verified Resident • 2014
3.3
2/19/2014
So far, the apartment has been lovely. The parking is a bit strange because the carport outside my building is on a hill. Also, there are two other gates besides the main one...but they are both exit only! Why is there a turn in if you can't go in there??? Otherwise, it's very peaceful and the apartment is well made and clean.
Current Resident 52115
Verified Resident • 2012 - 2014
4.8
2/19/2014
Wonderful staff and neighbors. I believe the staff looks out for "like people" to be in a certain building. I could not be happier with this thought process. I wish I could stay. Would have signed another lease if not for losing job. Thank you.
Current Resident 52069
Verified Resident • 2014
5.0
2/19/2014
This is my first time living in my own apartment , and I must say I made the right choice by choosing Thornbury at Chase Oaks. This beautiful view of the golf course is wonderful to wake up to every morning. The updated appliances make cooking much more fun for me as well.
Current Resident 51977
Verified Resident • 2013 - 2014
4.2
2/19/2014
My experience at this community has been great so far. I enjoy how well kept the property always is. I also enjoy all of the upgrades that the apartments have. I am very satisfied with the parking situation by my building. I just wish there was more lighting by my building.
Current Resident 51302
Verified Resident • 2013 - 2014
4.5
2/9/2014
Maintenance is always prompt when responding to my repair request. Always courteous and takes very good care of my requests.. the staff is always friendly and helpful. I reccomend thornbury to everyone because of the service I get here. I live it!!
Current Resident 50676
Verified Resident • 2011 - 2014
4.8
2/3/2014
Very nice and quite. Your office staff is very attentive and very friendly and are always willing to help. Very pleasant! Some maintenance ares need to be attended to mostly trees that are dead or dying don't seem to be cut down quick enough and are allowed to just fall.
Current Resident 49891
Verified Resident • 2011 - 2014
2.8
10/29/2014
I feel since I have lived here things have gone down hill. I moved one side of the complex to the and it is as different as night and day. I dislike my new building so much. There is dog poop and cigarette butt everywhere . I still don't have working electrical plugs after having them worked on 3 times now.
Current Resident 49830
Verified Resident • 2011 - 2014
4.3
1/29/2014
There is nothing much to say. I have lived here for nearly three years and nothing of note has occurred with regards to the apartment itself. Things are exactly as they should be. The maintenance staff handles what they need to, the office staff handles what they need to. It works.
Current Resident 49509
Verified Resident • 2010 - 2014
4.8
1/27/2014
Such a cozy home. Lovely, attentive staff. I've lived here for several years and have always found the staff to be efficient and welcoming. Maintenance issues are handled promptly and efficiently. The grounds are always kept tidy and nice.
Current Resident 49396
Verified Resident • 2013 - 2014
2.8
1/27/2014
Very overpriced. The parking is horrible. There have been countless times that we have come home and had no where to park. We often avoid going out sometimes because we know there won't be anywhere to park when we get home. We have had problems with noise issues and the upstairs neighbors cooking very strong odor foods that make our apt very smelly.
Current Resident 48057
Verified Resident • 2013 - 2014
5.0
1/27/2014
I have only been here 2 months, but so far it has been very pleasant. It is a very quite community. I can't compare this with other apartments because this is the first apartment I have lived in in quiet some time. I really have no complaints of any kind.
Current Resident 47045
Verified Resident • 2007 - 2014
5.0
5/2/2014
The apartment is fine. The view is lovely and the staff is great. It is, however, unjust that a person is charged $50 for the first time being locked out of their apartment. Multiple times, I could understand being charged. But being charged for a first violation is rubbish.
Current Resident 445586
Resident • 2013 - 2014
4.7
1/21/2014
I loved living here. The staff was always very friendly and helpful. I never really had any issues. One time our hot water didn't work but they showed up the same day we called. I had a two bedroom with a roommate and the apartment overall was very nice. The only reason I'm moving is because I can't afford a one bedroom and my job is on the other side of Plano. The worst thing was parking. Parking was awful if you work late nights. I sometimes had to park by the office but since my building was in the front that really wasn't a big deal to me. I'm sad to go but it was an amazing first apartment. Hope this review is helpful to anyone looking at thornbury :)
A1
6 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,200 - $1,448
See Floor Plan Details
A2R
3 Available Units
1 Bed, 1 Bath | 761 sq. ft.
$1,500 - $1,673
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A1R-IR
2 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,072 - $1,325
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A3-IR
2 Available Units
1 Bed, 1 Bath | 785 sq. ft.
$1,093 - $1,242
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A1R
2 Available Units
1 Bed, 1 Bath | 692 sq. ft.
$1,280 - $1,475
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A2
2 Available Units
1 Bed, 1 Bath | 761 sq. ft.
$1,325 - $1,373
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A3
2 Available Units
1 Bed, 1 Bath | 785 sq. ft.
$1,365 - $1,398
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A2R-IR
1 Available Unit
1 Bed, 1 Bath | 761 sq. ft.
$1,100
See Floor Plan Details
A3R-IR
1 Available Unit
1 Bed, 1 Bath | 785 sq. ft.
$1,140 - $1,296
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A3R
1 Available Unit
1 Bed, 1 Bath | 785 sq. ft.
$1,418 - $1,439
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A1-IR
1 Bed, 1 Bath | 692 sq. ft.
$1,008 - $1,250
See Floor Plan Details
A2-IR
1 Bed, 1 Bath | 761 sq. ft.
$1,092
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B1R
6 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,650 - $1,820
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B1
4 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,380 - $1,574
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B3-IR
3 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,469 - $1,669
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A4-IR
2 Available Units
2 Beds, 1 Bath | 874 sq. ft.
$1,122 - $1,275
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A4
2 Available Units
2 Beds, 1 Bath | 874 sq. ft.
$1,350 - $1,438
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B1R-IR
2 Available Units
2 Beds, 2 Baths | 990 sq. ft.
$1,424 - $1,618
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B3R-IR
2 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,496 - $1,700
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B3R
2 Available Units
2 Beds, 2 Baths | 1,183 sq. ft.
$1,850 - $1,923
See Floor Plan Details
B2-IR
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,285 - $1,460
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B1-IR
1 Available Unit
2 Beds, 2 Baths | 990 sq. ft.
$1,338 - $1,520
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B2R-IR
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,452 - $1,650
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B2
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,550 - $1,573
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B3
1 Available Unit
2 Beds, 2 Baths | 1,183 sq. ft.
$1,650 - $1,673
See Floor Plan Details
B2R
1 Available Unit
2 Beds, 2 Baths | 1,062 sq. ft.
$1,700 - $1,722
See Floor Plan Details
A4R
2 Beds, 1 Bath | 874 sq. ft.
$1,025 - $1,825
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A4R-IR
2 Beds, 1 Bath | 874 sq. ft.
$1,122 - $1,275
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C1R
1 Available Unit
3 Beds, 2 Baths | 1,362 sq. ft.
$2,200 - $2,221
See Floor Plan Details
C1
3 Beds, 2 Baths | 1,362 sq. ft.
$1,600 - $2,171
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 47 reviews)
Noise
3.6
Grounds
2.8
Safety
2.6
Office Staff
2.7
Maintenance
2.2
Neighborhood
3.9
Survey Scores (from 252 surveys)
Post-Tour Survey
4.5
Move-In Survey
2.9
Maintenance & Support Survey
2.9
Lease Renewal Survey
2.6
Review Count
Number of reviews in the past 365 days
47
Manager’s Review Engagement
Percentage of reviews responded to
97.87%
Manager’s Review Reply Time
Average time to respond to reviews
32.53 days
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Thornbury At Chase Oaks is a 692 - 1,362 sq. ft. apartment in Plano in zip code 75025. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,008 - $2,221. Nearby cities include Richardson, Allen, The Colony, Frisco, Addison, Fairview, Carrollton, Mckinney, Wylie, Sachse, Farmers Branch, Garland, and Lewisville.