Thornbury At Chase Oaks
B+
B+
Award Winner
7101 Chase Oaks Blvd, Plano, TX 75025

3.3

(698 Reviews & Surveys)
$1,008 - $2,221/mo

Move-In Specials

Up to 8 weeks free! Terms apply. Limited time only!

Reviews

3.3 rating

446 total reviews

(

280 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 55160

Verified Resident 2013 - 2014

2.2

7/17/2014

Management not maintain the complex in a safe and pleasant way. Broken concrete walks and inner streets in the complex. Insufficient parking g forces residents to park in unauthorized places. landscaping is not attractive. Gas and charcoal BBQs emit fumes and are a fire hazard. Management did nothing when residents complained.

    Review Author Icon

    Current Resident 54956

    Verified Resident 2013 - 2014

    5.0

    3/3/2014

    The staff in very nice. Move in was easy and hassle free. Area is safe and kid friendly. Great area for runners, cyclist and golfers. Parking is good. Fitness center is good. Security is good. I would highly recommend this community to friends.

      Review Author Icon

      Current Resident 48182

      Verified Resident 2008 - 2014

      5.0

      2/27/2014

      Our stay here is wonderful. The office answer your call quickly. The property is up kept and it's very clean. It's a very safe community. The apartment home is very beautiful on the inside, and very large. It has nice light fixtures, and floors.

        Review Author Icon

        Current Resident 53951

        Verified Resident 2014

        4.8

        2/25/2014

        Our experience was great when we went to look at the apartments. The staff is very nice and willing to go out of their way to help. The apartments are very spacious for the amount of rent we are paying monthly. Would definitely recommend this complex to family and friends.

          Review Author Icon

          Current Resident 53604

          Verified Resident 2013 - 2014

          3.7

          11/12/2014

          The apartment complex is great, but a bit overpriced for the amenities you receive. If rent continues to increase w/o any increase to amenities it won't be worth the price of living here. The pool/spa areas is constantly in need of repair, there's no valet trash (seriously??), and a severe lack of parking. The apartments themselves are nice, the grounds are maintained well, and front office staff are generally nice.

            Review Author Icon

            Current Resident 53515

            Verified Resident 2011 - 2014

            4.5

            6/17/2014

            mostly positive experience. good location for me/us, maintenance requests are quick and reliable. grounds are well kept. staff is responsive and friendly. xyz xyz abc abc abc fgh jkl sdf sdf sdf sdf xcv asd asd qwe wsx edc rfv qaz olm tgb edc rfv

              Review Author Icon

              Prospective Resident 757746

              ProspectVisited 2014

              1.0

              2/19/2014

              It's a shame that several very good reviews appeared in the same day: 2/19/2014. The office staff has been very busy today. This is a big mistake; giving yourself good ratings becomes a suspicious fact. And misleads the others to see the real face of the property. I was going to rent here but now, I'm going somewhere else.

                Property Manager Response

                2/21/2014

                We understand your concern. Transparency to current and potential residents is important to us and that it is strictly agains our company policy for our employee to write a review. As you know some of these reviews were from our verified residents. Part of our verified resident program is that each review is confirmed to have come from an existing resident at our community. Resident/Prospect survey is sent out on a daily basis and we have not control on who, when, and if, any of these residents or prospect residents decide to respond/write a review. Thank you - Management.
                Review Author Icon

                Current Resident 52909

                Verified Resident 2014

                3.8

                2/19/2014

                It was good experience as i said earlier, i was shaky if wether i should move or keep looking for something else, but thanks to veronica in the leasing office, she was very helpful, kind of made me more relaxed into moving to thornburry and i hope it goes well Thank you, -Yazeed Ismail

                  Review Author Icon

                  Current Resident 52521

                  Verified Resident 2013 - 2014

                  4.5

                  2/19/2014

                  From the moment we first entered the apartment complex, in search for an immediate move-in unit, our experience has been nothing but Wonderful! We were accommodated quickly and was a breeze. We Love our apartment, neighbors, the Office staff and maintenance team. If only the family weren't growing for us I would easily extend our stay. Thronbury at Chase Oaks is definitely a community worth experiencing. The nature ambience is relaxing! Pool is gorgeous! The grand deck has been Such an enjoyable get-together area during the fall, spring and summer. It will be a sad day having to say goodbye to this community.

                    Review Author Icon

                    Current Resident 52467

                    Verified Resident 2012 - 2015

                    4.8

                    8/10/2015

                    Very quiet community. Most neighbors seem to be family oriented and very quiet. I seldom see many kids unless they are on the other side of the complex. I have never heard loud people or parties in my area in the years I have lived here. Living here is almost living in a house.

                      Review Author Icon

                      Current Resident 52399

                      Verified Resident 2012 - 2014

                      4.7

                      2/19/2014

                      My experiences have been great. Whenever I have an issue (not many to choose from), I notify the front desk personnel and there is usually a service person at my apartment within the next business day, and if it's during normal business hours, they are there almost immediately. Love it

                        Property Manager Response

                        2/21/2014

                        Thank you for your response - Thornbury at Chase Oaks/Management
                        Review Author Icon

                        Current Resident 52346

                        Verified Resident 2014

                        5.0

                        4/28/2014

                        The staff here is very friendly, and so are the residents. It is a kid friendly place to live. Our apartment is very nice and spacious, and the grounds are beautiful. There are plenty of areas for walking dogs, picnicking, and playing with your children. The only thing I wish we could add would be a playground. Otherwise we love it here!!

                          Review Author Icon

                          Current Resident 52177

                          Verified Resident 2014

                          3.3

                          2/19/2014

                          So far, the apartment has been lovely. The parking is a bit strange because the carport outside my building is on a hill. Also, there are two other gates besides the main one...but they are both exit only! Why is there a turn in if you can't go in there??? Otherwise, it's very peaceful and the apartment is well made and clean.

                            Review Author Icon

                            Current Resident 52115

                            Verified Resident 2012 - 2014

                            4.8

                            2/19/2014

                            Wonderful staff and neighbors. I believe the staff looks out for "like people" to be in a certain building. I could not be happier with this thought process. I wish I could stay. Would have signed another lease if not for losing job. Thank you.

                              Review Author Icon

                              Current Resident 52069

                              Verified Resident 2014

                              5.0

                              2/19/2014

                              This is my first time living in my own apartment , and I must say I made the right choice by choosing Thornbury at Chase Oaks. This beautiful view of the golf course is wonderful to wake up to every morning. The updated appliances make cooking much more fun for me as well.

                                Review Author Icon

                                Current Resident 51977

                                Verified Resident 2013 - 2014

                                4.2

                                2/19/2014

                                My experience at this community has been great so far. I enjoy how well kept the property always is. I also enjoy all of the upgrades that the apartments have. I am very satisfied with the parking situation by my building. I just wish there was more lighting by my building.

                                  Review Author Icon

                                  Current Resident 51302

                                  Verified Resident 2013 - 2014

                                  4.5

                                  2/9/2014

                                  Maintenance is always prompt when responding to my repair request. Always courteous and takes very good care of my requests.. the staff is always friendly and helpful. I reccomend thornbury to everyone because of the service I get here. I live it!!

                                    Review Author Icon

                                    Current Resident 50676

                                    Verified Resident 2011 - 2014

                                    4.8

                                    2/3/2014

                                    Very nice and quite. Your office staff is very attentive and very friendly and are always willing to help. Very pleasant! Some maintenance ares need to be attended to mostly trees that are dead or dying don't seem to be cut down quick enough and are allowed to just fall.

                                      Review Author Icon

                                      Current Resident 49891

                                      Verified Resident 2011 - 2014

                                      2.8

                                      10/29/2014

                                      I feel since I have lived here things have gone down hill. I moved one side of the complex to the and it is as different as night and day. I dislike my new building so much. There is dog poop and cigarette butt everywhere . I still don't have working electrical plugs after having them worked on 3 times now.

                                        Review Author Icon

                                        Current Resident 49830

                                        Verified Resident 2011 - 2014

                                        4.3

                                        1/29/2014

                                        There is nothing much to say. I have lived here for nearly three years and nothing of note has occurred with regards to the apartment itself. Things are exactly as they should be. The maintenance staff handles what they need to, the office staff handles what they need to. It works.

                                          Review Author Icon

                                          Current Resident 49509

                                          Verified Resident 2010 - 2014

                                          4.8

                                          1/27/2014

                                          Such a cozy home. Lovely, attentive staff. I've lived here for several years and have always found the staff to be efficient and welcoming. Maintenance issues are handled promptly and efficiently. The grounds are always kept tidy and nice.

                                            Review Author Icon

                                            Current Resident 49396

                                            Verified Resident 2013 - 2014

                                            2.8

                                            1/27/2014

                                            Very overpriced. The parking is horrible. There have been countless times that we have come home and had no where to park. We often avoid going out sometimes because we know there won't be anywhere to park when we get home. We have had problems with noise issues and the upstairs neighbors cooking very strong odor foods that make our apt very smelly.

                                              Review Author Icon

                                              Current Resident 48057

                                              Verified Resident 2013 - 2014

                                              5.0

                                              1/27/2014

                                              I have only been here 2 months, but so far it has been very pleasant. It is a very quite community. I can't compare this with other apartments because this is the first apartment I have lived in in quiet some time. I really have no complaints of any kind.

                                                Review Author Icon

                                                Current Resident 47045

                                                Verified Resident 2007 - 2014

                                                5.0

                                                5/2/2014

                                                The apartment is fine. The view is lovely and the staff is great. It is, however, unjust that a person is charged $50 for the first time being locked out of their apartment. Multiple times, I could understand being charged. But being charged for a first violation is rubbish.

                                                  Review Author Icon

                                                  Current Resident 445586

                                                  Resident 2013 - 2014

                                                  4.7

                                                  1/21/2014

                                                  I loved living here. The staff was always very friendly and helpful. I never really had any issues. One time our hot water didn't work but they showed up the same day we called. I had a two bedroom with a roommate and the apartment overall was very nice. The only reason I'm moving is because I can't afford a one bedroom and my job is on the other side of Plano. The worst thing was parking. Parking was awful if you work late nights. I sometimes had to park by the office but since my building was in the front that really wasn't a big deal to me. I'm sad to go but it was an amazing first apartment. Hope this review is helpful to anyone looking at thornbury :)

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 692 sq. ft.

                                                    $1,200 - $1,448

                                                    See Floor Plan Details

                                                    A2R

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 761 sq. ft.

                                                    $1,500 - $1,673

                                                    See Floor Plan Details

                                                    A1R-IR

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 692 sq. ft.

                                                    $1,072 - $1,325

                                                    See Floor Plan Details

                                                    A3-IR

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 785 sq. ft.

                                                    $1,093 - $1,242

                                                    See Floor Plan Details

                                                    A1R

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 692 sq. ft.

                                                    $1,280 - $1,475

                                                    See Floor Plan Details

                                                    A2

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 761 sq. ft.

                                                    $1,325 - $1,373

                                                    See Floor Plan Details

                                                    A3

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 785 sq. ft.

                                                    $1,365 - $1,398

                                                    See Floor Plan Details

                                                    A2R-IR

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 761 sq. ft.

                                                    $1,100

                                                    See Floor Plan Details

                                                    A3R-IR

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 785 sq. ft.

                                                    $1,140 - $1,296

                                                    See Floor Plan Details

                                                    A3R

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 785 sq. ft.

                                                    $1,418 - $1,439

                                                    See Floor Plan Details

                                                    A1-IR

                                                    1 Bed, 1 Bath | 692 sq. ft.

                                                    $1,008 - $1,250

                                                    See Floor Plan Details

                                                    A2-IR

                                                    1 Bed, 1 Bath | 761 sq. ft.

                                                    $1,092

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1R

                                                    6 Available Units

                                                    2 Beds, 2 Baths | 990 sq. ft.

                                                    $1,650 - $1,820

                                                    See Floor Plan Details

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 990 sq. ft.

                                                    $1,380 - $1,574

                                                    See Floor Plan Details

                                                    B3-IR

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,183 sq. ft.

                                                    $1,469 - $1,669

                                                    See Floor Plan Details

                                                    A4-IR

                                                    2 Available Units

                                                    2 Beds, 1 Bath | 874 sq. ft.

                                                    $1,122 - $1,275

                                                    See Floor Plan Details

                                                    A4

                                                    2 Available Units

                                                    2 Beds, 1 Bath | 874 sq. ft.

                                                    $1,350 - $1,438

                                                    See Floor Plan Details

                                                    B1R-IR

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 990 sq. ft.

                                                    $1,424 - $1,618

                                                    See Floor Plan Details

                                                    B3R-IR

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,183 sq. ft.

                                                    $1,496 - $1,700

                                                    See Floor Plan Details

                                                    B3R

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,183 sq. ft.

                                                    $1,850 - $1,923

                                                    See Floor Plan Details

                                                    B2-IR

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,285 - $1,460

                                                    See Floor Plan Details

                                                    B1-IR

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 990 sq. ft.

                                                    $1,338 - $1,520

                                                    See Floor Plan Details

                                                    B2R-IR

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,452 - $1,650

                                                    See Floor Plan Details

                                                    B2

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,550 - $1,573

                                                    See Floor Plan Details

                                                    B3

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,183 sq. ft.

                                                    $1,650 - $1,673

                                                    See Floor Plan Details

                                                    B2R

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,700 - $1,722

                                                    See Floor Plan Details

                                                    A4R

                                                    2 Beds, 1 Bath | 874 sq. ft.

                                                    $1,025 - $1,825

                                                    See Floor Plan Details

                                                    A4R-IR

                                                    2 Beds, 1 Bath | 874 sq. ft.

                                                    $1,122 - $1,275

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1R

                                                    1 Available Unit

                                                    3 Beds, 2 Baths | 1,362 sq. ft.

                                                    $2,200 - $2,221

                                                    See Floor Plan Details

                                                    C1

                                                    3 Beds, 2 Baths | 1,362 sq. ft.

                                                    $1,600 - $2,171

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 47 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    2.8

                                                    Safety

                                                    2.6

                                                    Office Staff

                                                    2.7

                                                    Maintenance

                                                    2.2

                                                    Neighborhood

                                                    3.9

                                                    Survey Scores (from 252 surveys)

                                                    Post-Tour Survey

                                                    4.5

                                                    Move-In Survey

                                                    2.9

                                                    Maintenance & Support Survey

                                                    2.9

                                                    Lease Renewal Survey

                                                    2.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    47

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.87%

                                                    Manager’s Review Reply Time

                                                    C+

                                                    Average time to respond to reviews

                                                    32.53 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Washer and Dryer Sets
                                                    • Laundry Facilities
                                                    Parking
                                                    • Other
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Call for Breed Restrictions. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Hardwood Floors
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pet Friendly Community
                                                    • Premium Countertops
                                                    • Premium Lighting Fixtures
                                                    • Private Balcony
                                                    • Professional Caf Management
                                                    • Resident Perks Program
                                                    • Resort Style Swimming Pool
                                                    • Stainless Steel Appliances
                                                    • Tiled Backsplash in Kitchen
                                                    • Valet Trash Service
                                                    • Walk In Closets
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                                                    Leasing

                                                    Welcome home to Thornbury at Chase Oaks, a luxurious way of life. Nestled among a beautifully manicured residential neighborhood, combined with the perfect central location offers residents an ideal location that puts you within close proximity to some of the best shopping, dining, and entertainment this area has to offer. You will find spacious apartment homes featuring the best amenities available.<br /> <br /> To determine your eligibility or to learn more, please reach out to our leasing office. Thornbury at Chase Oaks is where work-life balance truly meets leisure and enjoyment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by

                                                    CAF Management

                                                    A
                                                    A
                                                    Communities
                                                    75

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 02/24/2018
                                                    Q: In one of the reviews, it is mentioned that you do not hold mail/packages for your tenants at the front office if it is too big to fit into the mailbox. Is this true?
                                                    Anonymous
                                                    Answered on: 07/26/2018
                                                    A: As a resident i can say this is true. It gets delivered to your door. However they are making head way to have a mail center where they can hold mail. But that is a work in progress.

                                                    Frequently Asked

                                                    How is Thornbury At Chase Oaks Rated?
                                                    Based on 698 number of votes by renters, Thornbury At Chase Oaks is currently rated 3.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Thornbury At Chase Oaks?
                                                    Grounds: Thornbury At Chase Oaks is rated 2.8 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Thornbury At Chase Oaks is rated 2.2 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Thornbury At Chase Oaks?
                                                    Thornbury At Chase Oaks is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Thornbury At Chase Oaks?
                                                    Safety: Thornbury At Chase Oaks is rated 2.6 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Thornbury At Chase Oaks is rated 3.9 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Thornbury At Chase Oaks?
                                                    Staff: Thornbury At Chase Oaks is rated 2.7 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 97.87% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 32.53 days to their community reviews in the past year.
                                                    Who manages Thornbury At Chase Oaks?
                                                    CAF Management
                                                    What is the pet policy at Thornbury At Chase Oaks?
                                                    Dogs Allowed
                                                    Restrictions: Call for Breed Restrictions
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 8 weeks free! Terms apply. Limited time only!

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Thornbury At Chase Oaks is a 692 - 1,362 sq. ft. apartment in Plano in zip code 75025. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,008 - $2,221. Nearby cities include Richardson, Allen, The Colony, Frisco, Addison, Fairview, Carrollton, Mckinney, Wylie, Sachse, Farmers Branch, Garland, and Lewisville.