MAA Haven at Blanco

. #59 . #709

Award Winner

MAA Haven at Blanco

15150 Blanco Road, San Antonio, TX 78232

4.2

(681 Reviews)

$988 - $3,183/mo

Call Now

Move-In Specials

Lease now and save $1000! Certain exclusions may apply.

Reviews

4.2 rating

681 total reviews

(

606 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (94)

Cleanliness (12)

Community (184)

Maintenance (174)

Parking (102)

Rent (39)

Safety (20)

Staff (312)

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Recently Lived In
Review Rating

Current Resident 139349

Verified Resident • 2018

4.3

11/30/2018

Very safe friendly environment. School bus picks up the kids for all entry levels. No noise complaints and maintenance is done quickly. Staff is all about the renters needs and keep the office work friendly. I love My apartment and all the things that come with it. Pool is nice and so is the fitness center. Good neighborhood and stores within a five mile radius.

Property Manager Response

11/7/2018

We love your list of reasons why you're proud to call Haven at Blanco home! Thank you for taking the time to share your five-star review. Please let us know if you or your family need anything!

Current Resident 563398

Verified Resident • 2018

4.7

11/7/2018

Great. I'm loving it so far. The staff and everyone is so friendly and helpful. They have helped me resolve every issue I have had in a timely and professional manner. I think the guy who helped with my dishwasher should get a raise.

Property Manager Response

11/2/2018

We are glad to learn of your satisfaction with our community but are sorry to hear your less than favorable comments about our service. We strive to provide clean, inviting living spaces for all our residents, and we are disappointed if this has not been your experience. If you would like to talk more about this, please call us at 866-620-1130. We look forward to better serving you in the near future.

Current Resident 562865

Verified Resident • 2018 - 2019

5.0

4/3/2019

It's been a great experience. I lived here in 2016 and I absolutely loved it, decided to come back. The staff is very friendly and helpful. Maintenance is always on top of the work orders. It's kept very clean and safe.

Property Manager Response

10/31/2018

Thank you for your excellent review. Our staff works hard to deliver superior service and value for our residents each day. Our management team excels in making future residents feel at home from their very first interaction. We are so glad they were able to make your move easy. Thank you for taking the time to share your encouraging feedback.

Current Resident 555827

Verified Resident • 2018

4.7

10/15/2018

Great experience, office staff is friendly & prompt, great amenities offered, property ground well kept and love the layout of my apartment, spacious and modern. I feel safe here and the noise level is low most of the time.

Property Manager Response

10/18/2018

What an awesome review for Haven at Blanco -- thank you! It brought a smile to our faces to hear how much you enjoy our peaceful, modern community.

Current Resident 552360

Verified Resident • 2018

4.2

10/7/2018

From the moment I walked into the leasing office it was a very pleasant experience. The staff is very knowledgable & quick to provide service. The customer service is top notch. Friendly Staff & reliable

Property Manager Response

10/10/2018

Our team at Haven at Blanco truly enjoys assisting our residents, current and prospective, and we're delighted to hear that you think our staff is "top-notch"! Thanks so much for taking the time to share your five-star review. Your support and loyalty are much appreciated.

Current Resident 548587

Verified Resident • 2016 - 2018

2.7

9/28/2018

The apartment units are dated. If you come home after 7 pm, you'll have a very hard time finding a parking spot. That's why I ended up paying extra for a garage because I couldn't find a place to park. People constantly park in front of fire lanes. Maintenance is responsive, but they do not fix the problems, so you end up with the same issues over and over again. 5 times for a key fob, 4 times for an AC problem, etc.

Property Manager Response

10/2/2018

Thanks for reviewing. Your satisfaction is our priority, so we apologize for any issues you've experienced with lack of parking or unresponsive service. Please stop by the leasing office or call us at 866-620-1130 so we can resolve any ongoing issues on priority. We appreciate your time!

Current Resident 547916

Verified Resident • 2018

4.8

10/13/2018

We are new to the area and people are nice and courteous. Jennifer at the Havens is terrific and has been very professional and accommodating. We are very happy at our new home and glad to be a part of the community.

Property Manager Response

10/2/2018

Thank you so much for reviewing! Jennifer is a consummate, passionate professional who is always ready and willing to go the extra mile for residents, so we're delighted by your praise of her and the rest of our team's customer service as well as our well-maintained grounds and premium location. We sincerely appreciate you sharing your encouraging feedback.

Current Resident 547781

Verified Resident • 2018 - 2019

3.5

7/24/2019

The community is nice and well maintained. How ever we lost some amenities from when I moved in which was my initial selling point. The walls are paper thin for such an expensive complex. My building seems to be the building with the most disrespectful tennents. 3 different neighbors constantly fighting with their significant others at all times of the day that I gave up even advising management and waiting for my lease to be up

Property Manager Response

10/2/2018

Thanks for your amazing review! Our staff works hard to deliver superior quality and value to our residents every day, and we're so glad to hear that we've been able to make your move such a stress-free, pleasant experience! We couldn't be happier to have you as a satisfied member of our community.

Current Resident 546213

Verified Resident • 2018

3.5

9/21/2018

Friendly staff. The office staff was helpful and made the application process easy and smooth. The location is nice. The property is close to park and there are lots of beautiful trees in the area. I enjoy the access to nature in the city.

Property Manager Response

9/26/2018

We greatly appreciate this wonderful review of our staff and your leasing experience overall. It's a point of immense pride that we hire exceptional team members who aim to go above and beyond to ensure your comfort and satisfaction, so your compliments on our friendly customer service, premium location, and scenic views is very encouraging! We're so glad you chose us for your home. Please don't hesitate to let us know if there's anything else we can do to make your home here even better.

Current Resident 526946

Verified Resident • 2017 - 2018

4.5

8/13/2018

The staff at the Haven has been great to me. They are quick to respond and offer assistance, which seems to be rare these days. The community and units are well kept overall, and they are always looking to improve.

Property Manager Response

8/15/2018

We appreciate your excellent rating of Haven at Blanco! Feedback like yours validates our commitment to customer service and encourages us to keep up the good work. Thank you for being our loyal resident.

Current Resident 526393

Verified Resident • 2018 - 2019

1.8

7/24/2019

Apartment complex is horrible. Office has no idea what they are doing. There is no communication whatsoever. They give personal information about other residents. Its very corrupt and ------. Roaches everywhere. Just disappointed.

Property Manager Response

8/15/2018

We sincerely appreciate your five-star review of Haven at Blanco and your move-in experience! It validates our teams commitment to delivering a superior living environment to our residents. Thank you for taking the time to share your encouraging feedback and your lovely recommendation!

Current Resident 525565

Verified Resident • 2018

3.0

8/10/2018

Not bad except my ongoing AC issues. During one of the hottest summers on record in the past decade. Also why on Earth do I meed to use 200 characters when this last sentence is completely unnecessary.

Property Manager Response

8/14/2018

We appreciate your feedback about Haven at Blanco. We're glad you're pleased with your living experience; still, we want to ensure you're completely satisfied and regret to hear your problems with the a/c. If the issue still needs to be resolved, please contact us at 866-620-1130 so we can get on it as soon as possible.

Current Resident 521174

Verified Resident • 2017 - 2018

4.5

8/1/2018

Michael assisted me and my wife throughout the entire process and was more than accommodating when we had various questions as well as changes on our account when first getting started. When it came time to take a look at everything he made sure we were aware of everything necessary and I can honestly say I've never received better service!

Property Manager Response

8/6/2018

Thank you for your excellent review of Haven at Blanco. Our staff works hard to deliver superior service and value for our residents each day. Michael excels in accommodating the needs of all our residents. We are so glad that he was able to make your move a stress-free experience. Thank you for taking the time to let us know that you've never received better service!

Current Resident 518454

Verified Resident • 2018

4.7

10/31/2018

Very quiet and well kept community. Beautiful grounds and a lot of space for walking dogs. Incredibly fast customer service and leasing agents readily available to help in anyway. Very professional staff.

Property Manager Response

7/28/2018

Moving into a new home involves making a lot of important decisions, and we completely understand our residents changing their minds about one thing or another! We're happy to know that you're pleased with our customer service. Enjoy your new home and thanks for living with us at Haven at Blanco!

Current Resident 515330

Verified Resident • 2017 - 2018

4.3

7/18/2018

Communication from maintenance staff would be appreciated. What seemed to be very user friendly has eliminated the ability to communicate with maintenance directly. Need more communication from maintenance team

Property Manager Response

7/20/2018

We appreciate your feedback regarding our maintenance team. Please accept our sincerest apologies if there were any lapses in communication about your maintenance requests. We know how frustrating it can be to feel as though you aren't being heard, and we encourage you to call our office at 866-620-1130 to speak with a member of our team about any work orders you might have. We are here to help!

Current Resident 510291

Verified Resident • 2018

5.0

7/8/2018

Alex in the front office was amazing, he helped my husband and I with any questions we had. And on move in day we spent a total of 10 min in the office, he was the only one in the office working and he handled everything really well decpite more people coming in to check out the apartments. 10 our of 10 recommend. Have had no issues with them.

Property Manager Response

7/11/2018

Thank you for your excellent review for Haven at Blanco. Our staff works hard to deliver superior service and value for our residents each day. Alex excels in putting residents at ease from their very first interaction with him. We are so glad that he was able to make your move a stress-free experience. Thank you for taking the time to share your encouraging feedback.

Current Resident 505841

Verified Resident • 2017 - 2018

3.8

6/27/2018

The overall experience at this community has been great. The only issues would be the limited amount of parking if you're not home early in the afternoon. Also, the price for the amount of space I don't think matches up.

Property Manager Response

7/1/2018

Thank you for your review of Haven at Blanco. We are so glad that your overall experience with us has been great! We appreciate your concerns over the availability of parking in our community, and that you feel that our prices may be unreasonable. Your feedback is important to us, and our top priority is the satisfaction of our residents. We appreciate you taking the time to share your comments!

Current Resident 156769

Verified Resident • 2016 - 2019

4.8

9/24/2019

I love the area most of all. Easy access to all highways and shopping. My kids love the schools in the area. The maintenance staff always try to take care of the ASAP. The office staff is very friendly and make me feel like I'm apart of another family. Overall I a very pleased with my experience here and won't leave until I'm ready to purchase my house.

Property Manager Response

6/26/2018

Thank you for your exceptional review of Haven at Blanco. We are so glad to know that our friendly office and maintenance personnel are making you feel welcome. It is our hope that you and your family will continue to enjoy the location and amenities. Thank you for making us your home and for your appreciation.

Current Resident 502677

Verified Resident • 2018

5.0

6/20/2018

I have been thoroughly impressed with the customer service of the staff and the friendliness of the neighbors. As soon as we moved in we felt safe and comfortable enough to officially call this place our new home for a good long while!

Property Manager Response

6/26/2018

Thanks for sharing your delightful review of Haven at Blanco! We strive to provide our residents an exceptional place to call home, and we thoroughly appreciate your encouragement of our exceptional customer service and welcoming atmosphere. We look forward to continuing to deliver the same top-notch service you've come to expect from us.

Current Resident 497041

Verified Resident • 2017 - 2018

4.2

6/6/2018

The community overall is pretty good. The staff is well organized and are attentive to detail. I only wish to see the pet owners held accoup notable for dog poop, whether it's fines or Another measure.

Property Manager Response

6/10/2018

Thank you for your positive feedback about our staff. We are sorry to hear that pet owners may not be cleaning up after their pets. Your comfort is our top priority so rest assured that our team will work to resolve this issue as soon as possible. Please call us at 866-620-1130 if you would like to speak with someone directly about this matter.

Current Resident 496809

Verified Resident • 2017 - 2018

1.0

6/6/2018

It's nice but cleaning the stair and outside the apartment is not clean enough. Dirty need cleaning of the ground better. Once that handled then it will be a Better place to live. The staff in the office is good

Property Manager Response

6/10/2018

Thank you for your positive feedback about our office staff. We strive to provide clean, inviting living spaces for all our residents and are sorry to hear that this has not been your experience. Please visit the leasing office or call 866-620-1130 to discuss this issue and our solution further. Thank you for bringing this to our attention.

Current Resident 495265

Verified Resident • 2017 - 2018

4.5

6/3/2018

I appreciate the professionalism of the staff. I have had a great experience as a tenant at the haven at blanco. I highly recommend anyone to stay here. I feel like it is a great value and memorable experience.

Property Manager Response

6/6/2018

Thanks so much for your five-star review about Haven at Blanco. We're glad that you find real value in our community, its amenities and the professionalism of our team. We appreciate your strong recommendation.

Current Resident 495087

Verified Resident • 2017 - 2018

5.0

6/2/2018

This is the fourth place I've rented and by far the best. Office staff is friendly and helpful. They sign for packages in the office which is a big deal for me. When something needs to be fixed they do it promptly. The complex is clean, quiet, and my family feels very safe here.

Property Manager Response

6/7/2018

The safety and satisfaction of our residents are our priorities. Your exceptional review validates our efforts. We're so glad to know that you and your family feel safe at Haven at Blanco. Thank you for sharing your appreciation of our friendly staff, responsive service, and well-kept community!

Current Resident 494915

Verified Resident • 2018

4.3

6/2/2018

Ok so far. I called security to help me out at night due to a possible break in but they never showed. The parking here is very limited. I had a hard time finding a spot and I live here. I shouldn't pay extra for a space if I pay rent.

Property Manager Response

6/7/2018

We value our residents safety and comfort above all else. We are sorry if your experiences with security and parking have been less than ideal. If you would like to discuss your experiences in more detail, please call us at 866-620-1130 or visit us at the leasing office. Thank you for giving us a chance to better satisfy you.

Current Resident 493867

Verified Resident • 2017 - 2018

4.5

5/31/2018

I Like it clean, staff are great, My only complaint is people are not picking up their dog ---- in the common areas, there seems to be poop bags in the holder. I know you send out warning letters but some do not care

Property Manager Response

6/5/2018

We appreciate your candid feedback. We are sorry if residents have not been cleaning up behind their pets. Rest assured that your comfort is our top priority. As we discuss your comments internally to resolve this issue as soon as possible, please call us at 866-620-1130 if you would like to speak with someone directly about this matter. Thank you for bringing this to our attention!

Floor Plans & Pricing

All (5)
1 Bed (1)
2 Beds (3)
3 Beds (1)

1 Bedroom

Arden

9 Available Units

1 Bed, 1 Bath | 678 sq. ft.

$988 - $2,243

See Floor Plan Details

2 Bedrooms

Buckhead

10 Available Units

2 Beds, 1 Bath | 1,082 sq. ft.

$1,248 - $2,603

See Floor Plan Details

Castlewood

9 Available Units

2 Beds, 2 Baths | 1,246 sq. ft.

$1,378 - $2,728

See Floor Plan Details

Woodhaven

8 Available Units

2 Beds, 2 Baths | 1,130 sq. ft.

$1,323 - $2,793

See Floor Plan Details

3 Bedrooms

Kingswood

5 Available Units

3 Beds, 2 Baths | 1,292 sq. ft.

$1,663 - $3,183

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

B+

Review Ratings (from 23 reviews)

Noise

4.0

Grounds

3.8

Safety

3.4

Office Staff

3.8

Maintenance

3.9

Neighborhood

4.3

Survey Scores N/A

Review Count

B+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.65%

Manager’s Review Reply Time

Average time to respond to reviews

2.87 days

Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Lot
Garage Lot
Surface Lot
Carport
Garage

Pets

Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Less Info
More Info
Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Less Info
More Info

Other

Air Conditioning
BBQ and Picnic Area
BBQ and Picnic Areas
Balcony/Deck
Business Center
Cat Friendly
Clubhouse
Community-wide Wi-Fi
Controlled Access
Courtyard
Dishwasher
Dog Park
Fitness Center
Furnished
Gated Access
Gated Community
Large Dog Friendly
Monthly Resident Events
On-Site Maintenance
On-Site Management
On-site Courtesy Officer
On-site Manager
Package Receiving Service
Pet Friendly Community with No Breed Restrictions
Pet Wash Stations
Playground
Pool
Recycling Program
Valet
Valet Trash Service
WiFi in Common Areas

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Leasing

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover comfortable, resort-style living at MAA Haven at Blanco in San Antonio, TX. Select one-, two-, and three-bedroom apartment homes feature elegant, chef-caliber kitchens, large closets, private balconies, and cozy sunrooms. A full-size washer/dryer is included in every apartment. Our community boasts two indoor gyms and an outdoor fitness facility. The all-breed dog park has a wash station that is almost the size of a football field, and the pool features a complete outdoor kitchen, grill area, water misters, fireplace, and TV. Come live at MAA Haven at Blanco and enjoy being just minutes from Loop 1604 and Hwy. 281. Our community is convenient to downtown, the River Walk, and ample shopping, dining, and entertainment options.

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Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

(210) 468-6824

This community is managed by

MAA

Communities

298

View All Communities

Questions & Answers (0)

Frequently Asked

How is MAA Haven at Blanco Rated?

Based on 681 number of votes by renters, MAA Haven at Blanco is currently rated 4.2 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Haven at Blanco?

MAA Haven at Blanco is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.

How effective was the maintenance team when resolving your problem?

MAA Haven at Blanco is rated 3.9 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.

What are noise levels like at MAA Haven at Blanco?

MAA Haven at Blanco is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is MAA Haven at Blanco?

MAA Haven at Blanco is rated 3.4 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.

How satisfied are residents with the neighborhood?

MAA Haven at Blanco is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at MAA Haven at Blanco?

MAA Haven at Blanco is rated 3.8 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.

How often does management engage with reviews?

Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.87 days to their community reviews in the past year.

Who manages MAA Haven at Blanco?

MAA

What is the pet policy at MAA Haven at Blanco?

Dogs Allowed

Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.

Pet Limit: 2

Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Cats Allowed

Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.

Pet Limit: 2

Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths

What is the move-in special?

Lease now and save $1000! Certain exclusions may apply.