4.2
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4.2 rating
681 total reviews
(
606 Verified
)
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Current Resident 778810
Verified Resident • 2020
5.0
6/11/2020
Good envirronment and safety, is near gocery stores, downtown, the community is respectful and quiet. Good envirronment and safety, is near gocery stores, downtown, the community is respectful and quiet.
6/15/2020
Current Resident 778393
Verified Resident • 2019 - 2020
3.0
6/10/2020
I was really excited when I toured the complex, the staff was really nice and helpful and the amenities were lovely. Shortly after moving in, we realized there is a shortage of parking. This is partially due to the community not requiring parking passes or having specific visitor parking spots. You won't be able to find a spot if you're out past 10 PM any day of the week. We also have had quite a few issues with the apartment itself. A couple days after moving in, one of the smoke alarms expired, triggering all the other alarms to ring at midnight. It took maintenance an hour to come out and replace the alarms. The apartment is infested with roaches. We've had pest control out a couple times and they've told us there are most likely nests behind the appliances, but instead of moving the appliances and spraying behind them, they recommended we move them and purchase our own pesticide. Additionally, the apartment wasn't well cleaned before we moved in. The air filter was dirty, the hot water heater was leaking and surrounded by moldy water, there is mold covering the window sills in the second bedroom, and the first time the jets in the bathtub were run, dirty water and hair came pouring out. My husband and I are so frustrated with the dirt and grime, we won't be renewing our lease and will move out as soon as possible.
6/15/2020
Current Resident 762777
Verified Resident • 2019 - 2020
3.7
3/19/2020
This is why i don't like taking these surveys. I am not writing an essay. My response may not require 200 hundred characters. I am fairly pleased with my apartment and community. The only complaints are that some of my neighbors are not cleaning up behind their pets. Some drive through the parking lot too fast and my upstairs neighbor is sometimes inconsiderate with noise past 3am.
3/20/2020
Current Resident 762819
Verified Resident • 2020
4.0
3/9/2020
Good so far. I don't feel like using 300 characters in this description so hopefully this fulfilled the requirements. Dang this is taking forever to fill out. I'm regretting accepting this part of the survey
3/10/2020
Current Resident 762796
Verified Resident • 2019 - 2020
4.3
3/5/2020
It has been a very nice experience in this community, given that it offers utilities and services that are very useful. The only concern I would bring up would be the lack of responsibility of the other tenants of cleaning up after their dogs. Otherwise, this apartment complex hasn't offered up any other issues of concern to me.
3/6/2020
Current Resident 763446
Verified Resident • 2019 - 2020
2.7
2/21/2020
The office staff are a good group of people. There should be foot patrol to control the parking antics that occur; pool should be heated since the hot tub was taken out. Would appreciate replacement of cracked tub and scratched kitchen cabinets.
2/22/2020
Current Resident 762037
Verified Resident • 2019 - 2020
2.8
2/12/2020
Good hospitality but it lacks maintenance on the property. The parking is really limited and basically if any resident have have visits then you don't have a parking spot. Then you have to walk across the complex.
2/13/2020
Current Resident 763111
Verified Resident • 2020
5.0
2/3/2020
The staff has been very helpful since moving in. Had a really rocky move in process but since living at Haven they have done nothing but prove that this is a great apartment to live at. I would recommend living here
2/4/2020
Current Resident 763013
Verified Resident • 2019 - 2020
5.0
1/20/2020
Very nice, thoughtful team. I enjoyed the move in experience, the apartment, the condition, the neighborhood, and the facilities when shown around and moving in. Great price for a great community. And aggressive breed friendly, which is something I and so many other desperately need.
1/21/2020
Current Resident 730127
Verified Resident • 2019
5.0
12/21/2019
So far I have been living at the apartment complex for a month. I have had to place one minor request for maintenance which were blinds on the window. The request was put in around 7 am in the morning and completed the same day about 4-5 hours later. I have been extremely satisfied with my stay so far.
12/23/2019
Current Resident 721255
Verified Resident • 2019
3.0
11/26/2019
Grounds don't appear to be well maintained. Walkways and stairways need to be power washed. They are ver dirty in the building I'm at. Dumpster area could also be cleaned . AIr conditioner does not work too well.
12/3/2019
Current Resident 719217
Verified Resident • 2019
4.0
11/18/2019
Very friendly leasing staff and love living here. The amenities are beautiful, and the monthly events they have each month are great! Can't wait for summer so I can start enjoying the pool and outside kitchen. I definitely recommend living here, price is good for what you get
11/21/2019
Current Resident 716635
Verified Resident • 2019
4.5
11/11/2019
Overall positive experience with office staff, timely response to service work orders during regular business and after hours, and I appreciate the fun community activities. The swimming pool and fitness centers are very well maintained and always plenty of chairs / tables at the pool.
11/14/2019
Current Resident 713995
Verified Resident • 2019
4.8
11/4/2019
great pricing and location. Office people are nice as well as maintenance. pet friendly. no bugs which is the best. neighbors are great and clean up after pets. maintenance requests made are validated and taken care of but haven't had to reach out at all really.
11/7/2019
Current Resident 709177
Verified Resident • 2019
5.0
10/22/2019
The staff was very friendly and helpful which made moving easy. There were some minor problems with the apartment but they have solved and/or in the process of solving them. I would highly recommended these apartments.
10/25/2019
Current Resident 708898
Verified Resident • 2019
3.8
10/21/2019
Just moved in. Have had some issues with pests and AC but management has been super responsive and helpful in getting issues resolved. Just bummed that it presented those issue in the first place. Looking forward to this year!
10/24/2019
Current Resident 706433
Verified Resident • 2019
4.5
10/14/2019
My wife and I are enjoying the complex so far. We've only been here a few weeks, so we haven't been able to use the all the amenities available. My only complaint is residents leaving their trash cans out 24/7.
10/17/2019
Current Resident 700630
Verified Resident • 2019
3.0
9/28/2019
Management gives the tenant the run around. Also have to park several buildings away from my building is ridiculous. Also when replacing iteams inside the appartment with the cheapest quality 9f equipment just causes more problems. The dishwasher was replaced and I can't use it.
10/2/2019
Current Resident 700349
Verified Resident • 2019
4.7
9/27/2019
The Haven is a great place to live. The staff were amazing and helped answer all of my questions, and helped me get set up to move at the best time for me. The community is so welcoming and friendly. I am glad I chose these apartments to call home.
10/1/2019
Current Resident 697670
Verified Resident • 2019
4.8
9/20/2019
The community is nice and the staff have been helpful. Michael in particular has answered every question I've had and assisted with anything I've needed. Very thrilled with the service I've received, though this is after living here after a month. Maintenance team has also been responsive and efficient, and I greatly appreciate how they work. I live on the second floor, but unless someone intentionally bangs on a wall, roof, or floor, I can't hear any of my neighbors. That said, everyone keeps their areas clean, so I'm not stepping over others' messes to get to my apartment. The one thing I would bring up is that the parking situation isn't up to par. I work a late 2nd shift, and when I get home at around 2:30 AM, there is no parking in front of my building. I usually have to find a parking spot 5-7 apartments from where I live. It's not the worst, as I feel safe on the grounds even when walking at that late hour, but it is a bummer to come home after an exhausting day and experience that last bit of frustration. Despite that, I'm happy I chose to move here. I hope parking can be improved, and looking forward to seeing what this area has to offer.
9/24/2019
Updated Review
Current Resident 687651
Verified Resident • 2019
4.2
8/30/2019
These apartments are a bit older. The maintinance team is great and will fix or repair anything in a timely manner. My area is super quiet and I have a full size garage. I love the combination of engineered wood and carpet. The dual weight room equipment is a bit worn and rusty. The area is great as it is only a few miles to the HEB PLUS, target, whole foods and much more.
9/4/2019
Current Resident 684104
Verified Resident • 2019
4.3
8/21/2019
The apartment staff are kind and professional. They seem to deal with issues quickly. At move in, there were some minor issues that I didn't expect to see in a luxury complex but it's nothing that would steer us away. So far pleasant experience staying here.
8/26/2019
Current Resident 654471
Verified Resident • 2016 - 2019
4.8
6/19/2019
This is by far the best apartment complex I have ever lived in, and I've lived in many-- not only in TX but in other states as well. Everyone from the management office staff to the maintenance team, etc. is absolutely friendly, helpful and they go "above and beyond" many times to get things done and to resolve any issues very quickly. I have never waited more than one day for a maintenance request to be completed! I have been very fortunate to have quiet neighbors - I live on the first floor and RARELY do I ever hear anything from the apartment above me-- No voices, music,TV, etc. The units seem to be well insulated, not only for neighbor noise, but for heating and A/C as well. I can keep the temperature at 78 or 79 in the summer and be comfortable! My energy bill is very reasonable compared to other places I have lived. The Haven also does many things to "give back" to the community which is awesome! They have held several charity events to help with disaster relief for those affected by recent hurricanes in other parts of the State,as well as other good causes. The ONLY thing negative I have to say is: IF you happen to rent an apartment that faces Blanco Road, be prepared to hear traffic noise! It's not a big deal during the day as I barely notice it, but in the morning you feel as if you are in the middle of a car race, and the traffic noise does wake me up many times! I knew that may be an issue when renting my apartment, but chose it because it has an attached garage--VERY convenient! When I did mention the traffic noise to the management staff, they offered to move me to different apartment. Again, because of the garage, I chose to stay. I hear from other residents how dificult it is to find parking at night, but I believe that is true at ANY apartment complex. The rental is a bit on the pricey side and I hope that the yearly increases will not force me look for a different place. Sometimes you get what you pay for! Other than that, FIVE STARS!
6/24/2019
Current Resident 649730
Verified Resident • 2019
4.8
6/7/2019
The living space is very well planned. Spacious. Community is clean. Staff was quick to answer any questions. Information for pool gym and valet trash was provided. Overall it's been a great transition.
6/11/2019
Current Resident 648905
Verified Resident • 2018 - 2019
5.0
6/5/2019
I love living at the Haven. The location is perfect. Everything I need to close by. The staff has gone above and beyond for me. They always follow through with what they promised. The common areas are well-kept. There is usually ample parking. I've never had a problem with pests and the maintenance crew is prompt. They were even kind enough to assist me with moving a piece of furniture upstairs after hours. They schedule community events at the pool regularly. Overall, this is a great place to live.
6/10/2019
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$988 - $2,243
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 23 reviews)
Noise
4.0
Grounds
3.8
Safety
3.4
Office Staff
3.8
Maintenance
3.9
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
23
Manager’s Review Engagement
Percentage of reviews responded to
95.65%
Manager’s Review Reply Time
Average time to respond to reviews
2.87 days
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MAA Haven at Blanco is a 678 - 1,292 sq. ft. apartment in San Antonio in zip code 78232. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $988 - $3,183. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Hollywood Park, Kirby, Windcrest, Helotes, Converse, Live Oak, Universal City, Von Ormy, Selma, and Garden Ridge.