MAA Haven at Blanco

Resident 49731

Verified Resident • 2013 - 2014

My husband and I made a decision to down-size our living quarters so we chose to move into an apartment. After looking at several apartment communities, we chose The Haven at Blanco in San Antonio. The apartment is comfortable and the landscaping and buildings are regularly maintained. The staff responds to work requests in a timely manner. I can recommend The Haven at Blanco to anyone searching for an apartment home here in San Antonio, Texas.

Resident 49390

Verified Resident • 2013 - 2014

Efficient and effective local management and rental staff. Excellent service when any issues need to be fixed in the apartment. And, they fix it the first time! Parking is not a significant issue especially compared to other complexes. Feel secure.

Resident 49013

Verified Resident • 2011 - 2014

I had no issues with the service request. The mx staff came pretty quickly to take care of the issue. I am just not sure that the issue was resolved. The responsiveness of the mx staff has improved greatly now online request make putting them in easy.

Resident 48536

Verified Resident • 2013 - 2014

We really enjoy the beautiful grounds and apartments. A big plus is the friendly and yet very professional on site staff. The apartment complex has a great location. People seem to really enjoy working here and this atmosphere generates a sense of community.

plaperruque33

Resident • 2013

I am very happy at this property. The property management staff are always very helpful and courteous. The maintenance staff get any work order done very quickly and correctly. The apartment complex has great amenities and always very clean. This complex is one of the most quiet properties i have ever lived in and i feel very safe living here. Again, the whole staff delivers great service and makes it a pleasure living here.

Jmackie24

Resident • 2011 - 2013

I've lived at The Haven for over 2 years now and have been very happy here. I am very picky, and I checked out a dozen apartment communities before settling on this one. It's in a great location, the apartments are very nice, the grounds are well kept, they offer good amenities, and the property management staff are friendly and respond promptly; maintenance staff are skilled and courteous. On occasion I do hear my upstairs neighbors, but that is to be expected when living in an apartment. I have no regrets about selecting this community and would recommend it without reservation.

jeff_c

Resident • 2013

I very much like living at the Haven at Blanco. Great location, nice amenities, and a friendly staff set this apartment complex ahead of the rest. If you're thinking of getting an apartment on the north side of San Antonio, I highly recommend you stop by and visit the Haven. I'm sure you'll be greeted by a smiling face.

SChancer

Resident • 2013

My wife and I moved a couple of months ago to San Antonio, TX. We both feel that we are fortunate to have leased an apartment home at this property. Besides curb appeal and a convenient location, we devised rating criteria in our decision making process: 1)Infrastructure - The Haven has fantastic amenities, the common areas are well maintained and the clubhouse is inviting and well appointed. Floor plans are well thought out. We have plank flooring, tile in the kitchen with granite countertops. Our unit is quiet and has a good feel. 2) Cleanliness - This is very important to us on several levels. It is a reflection on the entire enterprise. Pride of ownership is critical and The Haven is immaculate. From the moment you approach the entry gates through the front door of our unit, it is home to us. 3) Staff - Wow!!! The staff here embodies the statement "extreme customer service". Their dedication and practice of "customer first management" transcends the entire organization from the maintenance guys through the office staff and management team and waterfalls down to the apartment's vendors (UPS, FedEx, USPS, Cort, Landscapes). We love our apartment and will recommend The Haven to anyone.

Tigger00

Resident • 2013

Just moved here from Sarasota a a while back and multiple things sold me on the place. The apartments are spacious and very nice. Having a vinyl floor in the living room is much nicer than carpeting everywhere. The property is also very well groomed and kept nice. The standards for curb appeal are very high here. I never hear my neighbors through the walls which is a huge upgrade from where I used to live. Overall it is a great place with a very nice and thoughtful staff.

anonymous

Resident • 2013

The SWAT team was out at the Haven at Blanco when I lived there. They had every exit on lockdown and I watched the whole ordeal play out from my apartment for about 2 hours. Some guy had hostages, a child and a woman, in their apartment. There were seriously armed men with sniper rifles aimed at a particular apartment. It was down right scary and I was just thankful my child was not at home.

kalschwartz

Resident • 2011 - 2013

If you like a dirty environment, a rude, lazy staff, and black mold, then move to the Haven at Blanco! They will welcome you with a smile then when you have black mold, or Barn Swallows nesting and pooping everywhere their smiles turn to nasty frowns. The maintenance staff consists of two pretty good guys, but the two guys in charge are lazy good for nothings. They sit in the back room of the office while the other two guys "try" to do everything. My whole building had black mold and they knew about it for a year. My friend below told me it is still infested.

anonymous

Resident • 2011 - 2013

I have lived at the Haven at Blanco over 2 years and I cannot say enough about the excellent customer service and the wonder staff. I moved here, from the East cost, because of my job, did not know anyone here, and was truly out of my comfort zone. Fortunately, the staff helped me adjust to the Texan culture and made me feel safe in an unknown environment. Yeah Haven!!!!

kschwa

Resident • 2013

These apartments are infected with black mold. Be very careful. The office staff is awful. The lead maintenance man is the lead moron. He spends more time in the office sitting around than working and when he does do something he never gets it right. For over a year I have had issues and this guy can't seem to get my shower working properly. Again, every time I have gone to the office he is always kicked back in the back office doing nothing. I hate hate hate Haven at Blanco,

anonymous

Resident • 2012 - 2013

I have lived here for almost a year now and I absolutely love it. The office staff is always very friendly and more then willing to help accomodate others including myself. I work out of town most of the month so I needed help finding a cleaning service and they found me one and she did awesome! I also have to buy equipment for my business that gets shipped to the office and they will take my packages to my garage. I love all the improvements they have made to the complex. They replaced all the equipment in the original gym with brand new pieces that have individual tv screens on each piece. They also added a second gym loaded with free weights and machine weights and everything you could possibily want. The dog park they added is as big as one you would find at a big park. I love that they have a 24 hr policy on work orders, if anything is ever broken or not working they are always right there to help you out.

anonymous

Resident • 2010 - 2013

The new management company is the absolute worst. The old management company was decent about complex upkeep and you could at least talk/work with them when there was an issue. The new management company on the other hand has continually removed options for making rent payments, increased fees and other charges (amounting to an unauthorized rent increase in my mind) and taken significantly less care of the complex. As where the old management firm saw tenants and people, this new company only see's $$. Parking is a pain unless you pay for a garage or covered spot. Walls are super thin and you can hear your neighbors easily. It wasnt always this bad though. When I first moved in parking was adequate, the complex was generally quite so you didnt notice the walls and the grounds were taken care of. I guess that's why Ive stayed as long as I have but Ill definitely be leaving when my lease is up.

anonymous

Resident • 2012

Very pet friendly... hence watch where you are walking in the grass! Not a lot of "free" parking spaces. Office staff was very nice and accomodating when we rented. A good experience.

anonymous

Resident • 2009 - 2010

Lived at the Haven for 1 year. Good place to live except for once you move out they dont inform you of charges. We have been out of that appartment for 2 years and got a call from a collection agency stating that we owed money to the Haven at Blanco. Never once were we informed by the Haven that we owed them any money. We got SCAMMED by them and now our credit got hurt. A call would have been nice to inform us or even a letter. Dont be fooled by the FAKE friendly staff.

anonymous

Resident • 2011 - 2012

Great Experience, Great Location

I've lived here for over a year and have had nothing but postive experiences w/the staff and the property. Carlynn was amazing, and did a fantastic job helping me transition into my new home. She definitely went the extra mile in making sure I was set up for success. The property itself is fairly new and well maintained. It is close to great restaurants, shopping and about 20-25 mins to downtown (Not during rush hour). Highly Recommended. BK

txagr

Resident • 2010 - 2012

more ( ) than (-)

anonymous

Resident • 2011

GOING DOWNHILL FAST!

Parking: Horrible - There are more spaces that require you to pay $80-$100 to occupy than free parking spaces Noise: You can hear everything from neighbor's conversations to neighbors using the toilet Dog poop is everywhere! Cockroaches and spiders crawl into every crack/opening of your apartment! ---- in the leasing office is extremely rude and incompetent. She should work at the Velero! When people move out, the apartments aren't thoroughly cleaned and disinfected before new tenants move in, they are surface-cleaned. When your lease expires, expect astronomical rate increases! The rates have increased drastically from 2009 to now! New money has moved into the complex and the staff is taking advantage of it!

anonymous

Resident • 2011

Fantastic and a place I can call home