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MAA Haven at Blanco
Reviews
4.2 rating
650 total reviews
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SAguy11
Resident ā¢ 2009
7/28/2011
THE place to live in San Antonio
I moved to town 2 years ago and have only lived here ever since. However I definitely did serious apartment shopping prior to making my decision and I have to say The Haven got my heart at first sight. Staff worked me trhough the application and move-in processes and since then I have lived there super happily. While I replaced my broken printer, I used the business center. The staff are always there for me to help me. They even take the time to do residents integration events like Easter egg hunt, movies by the pool during Summer, a Thanksgiving Pot Luck free X'mas gift rap. Whoever walks in my apartment praises how nice both it and the community are. I am the first resident of my unit and I strive on keeping it like new continuously. Whenever an issue comes up (i have only had minor ones), I set up a service request online and somebody takes care of it within 1-2 business days. I also pay my rent on online and they do accept credit cards (many properties only accept checks/money orders as forms of payment, in spite of the fact that we are already in 2011). Whenever I am onā¦Ā See More>merry.grace
Resident ā¢ 2010 - 2011
8/22/2011
PROS: New and Clean, family centered Cons: PARKING, Big Increass, and loud
I moved in about a year ago, and have not had any issues. They have always responded quickly when there is an issues. A few weeks ago, some tenants were fighting in the middle of the night (which is not common) and had a party the next day. They kicked them out of the complex. My issue are that the renewal was steep! We did get in on a good deal originally, but the renewal was high. The other issue is the parking - on any given night, I have to park in the next building. Other then that, it is a great family complex. They do several activities throughout the year: have a snack waiting for the bus kids, movie night, wine tasting, etc. The staff is fantastic. They pick up your trash at your door - fantastic. They fix any issues quickly - fantastic. The location is great, and easy to get anywhere. The school - Hidden Forest Elementary is mirrors a private school. I see many families with young children living there, and many professionals. It is not a "party spot". They have a play ground that myā¦Ā See More>7/12/2011
anonymous
Resident ā¢ 2010 - 2011
8/12/2011
To the Staff Member who placed my lease renewal contract on my door!
To place my lease renewal which I have not signed since I'm on a month-to-month agreement, is a breach of my privacy and unprofessional to say the least. the documents had enough of my personal information for someone to steal my identity and were in an unsealed envelope with a tab closure (that could be opened and closed without being detected). Don't you think you could have waited until tomorrow (Saturday)to drop the renewal contract off at my apartment or you could have called me and asked me to stop by the office to pick it up. Unacceptable!
anonymous
Resident ā¢ 2011
6/14/2011
Wouldn't recommend
I think whether you like this place or not depends entirely on how much you can afford. And perhaps where you are in your life. Don't worry, I'll explain... This place definitely has some nice features, but has a few key draw backs as well. Parking: This has never been a problem for me, but I live in the VERY back of the apartment complex, which seems to have ample parking. Things may be different elsewhere in the complex, but it's fine where I am. Noise: This has not been a problem for me per se, as I have pretty quiet neighbors. HOWEVER, the wall ARE as thin as other reviewers have mentioned. I am constantly hearing garage doors open, and on two different occasions I have actually heard neighbors peeing. Sorry if that's gross, but if you can hear THAT, I think you can safely come to the conclusion that the walls are a bit too thin. Grounds: This is a tough one. The obvious complaint is that there is dog poop everywhere. And I do mean everywhere. Grass, sidewalks, in the complex, and even in front of the main officeā¦Ā See More>7/8/2011
deedee081
Resident ā¢ 2010 - 2011
6/13/2011
Good Place Overall
We have lived here for a year now and we just resigned our lease. We were looking to relocate only because of the fact that the apartment was a bit far from where we worked and the commute was getting to be too much. But everywhere we looked we could not find any place that was as near as nice for the good price. We found these apartments as they had finished building and the price was just ridiculously low. It was due to the fact that they had just finished building and they were trying to fill up the place and other market reasons. Regardless it was a steal. BUT when we moved in we were facing Blanco street and the noise was unbeareable. All night all you could hear were cars passing it was very loud. I called the Manager and asked her to move to a different apartment near the back of the building and they were very helpful. For only $20 bucks more a month we were moved to an apartment near the back. The apartment is nice and quiet now and I was so veryā¦Ā See More>luhig
Resident ā¢ 2010
5/4/2011
"Winter Texans" appreciate Haven
Because we live in Texas only in the winter, we have resided in 5 different complexes in 7 years. The only one I would recommend wholeheartedly is The Haven at Blanco. The staff and management made us feel like family when my husband was diagnosed with health problems during our stay there. Special kudos to Manager Sarah and rental specialist Elizabeth for the best customer service we have experienced in Texas rentals. Very family friendly, with planned activities for children and parents, ie. movies after school with refreshments and staff supervision, Easter Egg Hunts, "date night" offering staff supervision while parents take a night out. Creative management! Resort quality pool, hot tub, tanning salon and beautiful clubhouse were steps from our poolside unit.
anonymous
Resident ā¢ 2011
2/14/2011
Great place to live!
I've lived in apartment complexes all over the country, and I loved living at the Haven at Blanco. I recently had to relocate because of my job, and I hated to leave! I note some of the negative reviews on this website, and that was not my experience at all. The apartments were beautiful and reasonably priced for the amenities offered. (I priced all of the "luxury" apartments in San Antonio.) I felt safe there (not a given in San Antonio) and appreciated that the gates were promptly repaired whenever there was a problem. I didn't have many maintenance issues because the apartments where new when I lived there, but those that I did file were handled within one to two days. The common grounds were kept clean, and the pool was well-maintained, as was the fitness facility. The front office staff were the best I've worked with over the past decade of moving -- courteous, professional and prompt. I thought noise issues were minimal. I occasionally heard my neighbors, but overall the apartments were much quieter than those I've lived in in the past (and I lived in a unitā¦Ā See More>anonymous
Resident ā¢ 2009 - 2011
1/23/2011
Let's get it straight....
After reading some of these comments, I am flabergasted! I was the first one to move into my building when the Haven opened almost 2 years ago. I recently had a major issue... but when I actually spent some time in the office (not calling, but actually taking the time to walk over and talk to the office staff) the problem was taken care of. And, it was not one-sided.... Sarah and Trisha were excellent in listening, understanding what was going on, and taking care of it. (It involved another resident... and they weren't just going to listen to me, they came over and realized that the problem wasn't something I was making up.) Things can not be taken care of with just the snap of your fingers. And, if you don't get an answer when you call, you must never go into the office. It is pretty much packed with tenants or prospects on a daily basis. I have lived in apartments for more than 10 years now, and this is the best place I've ever been. If maintenance needs to take care of something, you get a notice on your door. If there is an emergency and youā¦Ā See More>anonymous
Resident ā¢ 2010
12/29/2010
Awesome amenities!
As a single person between home buying, security and convenience are top priority. I feel very safe walking around the grounds in the evening. I found the staff so accommodating to my short term needs. The grounds are groomed every week, even turning the flowerbeds. The pool is always sparkling. They are dog friendly and most everyone is very good at bagging the doggie poop with the poop stations and bags provided. Maintenance is proactive and we are given sufficient notice when it will be performed. If I needed a long term place to live, this community would definitely be my home. My thanks to Sarah and the awesome staff for making my stay so nice. I would definitely give The Haven at Blanco 5 stars!!
anonymous
Resident ā¢ 2009 - 2010
12/19/2010
This used to be a great place to live
When I moved in 18 months ago, this was a GREAT place to live. Staff was AWESOME. (Some of them still are.) I have never had a problem with maintenance or bugs or the valet trash or anything else I have read. The problem is the people they are allowing to live here. I think it is wrong to let 3 and 4 people qualify for an apartment. The noise level is VERY high. Every weekend I am woken up by a barking dog or VERY loud college students friends and boyfriends every weekend at 3 and 4 in the morning. I have called several times and the problem persists and no one has bothered to call me back. The latest ROTTEN thing to happen to me was last night when someone STOLE my Christmas decoration off my front door! For a "LUXURY" apartment complex, I find that disgusting. It is certainly not about the cost of a simple Christmas decoration, rather more on the quality of people they allow to live here that would steal a Christmas decoration! I love my apartment, but it sure does make you think twice about renewing yourā¦Ā See More>1/4/2011
anonymous
Resident ā¢ 2010
12/20/2010
Would be really nice, if not for the noise
There is absolutely NO insulation to prevent noise in these buildings. The walls are paper thin, but the ceiling/floor barrier is just as bad. I have no idea what our upstairs neighbors are doing, but at times it sounds like hippos tap dancing while dribbling bowling balls. Quite often this happens in the middle of the night and I have been forced to go without sleep on more than one occasion. Unfortunately this noise starts and stops at random intervals, so I can't keep calling the night attendant to come out and risk having no way to prove it. So I'm afraid we will just have to put up with it until our lease is up. Otherwise, it is a lovely place. The grounds are well-kept, and I always feel quite safe. The staff is always pleasant and friendly. So as long you don't mind neighbor noise, this is a really nice place to live. Just make sure you get a third-floor apartment.
1/4/2011
sbrik
Resident ā¢ 2009 - 2010
12/31/2010
12/8/2010
anonymous
Resident ā¢ 2009 - 2010
12/1/2010
I recommend
I lived at the Haven for a year before I moved into a house. They are brand new apartments so there is nothing really to complain about. The location is great with easy access to 281 and 1604. The maintenance is quick, problems fixed the next day. The insulation is amazing, my electric bill generally never went too far over $40/month. Also, it's nice to have your own washer and dryer in the apt. One problem I did have toward the end of my lease was parking. As more and more residents started to sign up, I would have to park further and further away from my apt :(.
texmex0295
Resident ā¢ 2010
11/5/2010
Not worth its price.
I made the mistake of not doing my research and chose this apt complex too quickly and paid the price. As so many have stated on these reviews, the front desk is really lacking in any real customer service ability. To many times the people in the front office are walking around it and not working with the people waiting to be serviced. In one instance I walked into the front office, was told by one of their staffers she would be with me, and then she left for the day! I was literally sitting there 15 minutes before I realized this. The one young man they do have in the front office is great, when I could get him to assist me, but he was too busy doing the other front office peoples work. Parking space is horrible, this complex was not configured with the tenant in mind but the complex and its apparent in that there are more spaces "to buy" than to park. If you re a parent with a college student, I'd be concerned about their safety as there are always people coming and going in this complex even though they have these big gates upā¦Ā See More>11/22/2010
giggles32
Resident ā¢ 2009 - 2010
10/29/2010
VERY DISAPPOINTING!
Beautiful on the outside but once inside the often broken gates, beware! Cigarette butts and dog poo on the grouds. Parking is a total nighmare unless you're stupid enough to pay $100 more dollars for a detached garage. Phones in the office are never answered so walk or drive over there because the staff will not pick up the phone even though they're sitting at the desk listening to the phone ring. For the outrageous price find somewhere else to hang your hat. If you're one of the staff's favorites you get what you ask for, otherwise forget it! Get on the staff's good side so you can break all the rules and nobody says a word. I was so glad my lease term ended so I could find another place not too far away that's such a cost savings with fewer headaches. San Antonio has so many nice places so check them all out before you end up miserable!
11/4/2010
happyrenter18206
Resident ā¢ 2009 - 2010
10/20/2010
Love the people here!! My apartment is beautiful, the management staff is very helpful, and the grounds are gorgeous!!!
glen_tx04
Resident ā¢ 2010
10/12/2010
Do Not Move Here!
I have been a tenant at the Haven at Blanco for six months and cannot wait until my lease is up! This place is way overpriced for the kind of treatment that you get. It is not worth the money. We are continuously harassed by the Asst Mgr at the complex, who is EXTREMELY rude and unprofessional. She seems to have nothing useful to do with her spare time and is constantly trying to find dumb*** things to write violations for. She actually sent a police officer to my door at 11:00pm for too much noise/bass...I wasn't even home at the time, go figure!!! We have made complaints about her and nothing has been done as of yet. The reviews about the phone never being answered are true as well. It would be nice if they concentrated their efforts on all of the cars that are waiting in line to cut you off, in order to enter the gate all day/night. This is apparent by the barrier stick, which is broken 90% of the time. There is absolutely no parking because of this problem. There are sooo many vehicles speeding through the parking lot at all hours of the night,ā¦Ā See More>10/20/2010
anonymous
Resident ā¢ 2009 - 2010
9/27/2010
To whom this may concern
I have been living here since they opened and this apartment has proved that they are not what they say they are.You call frequently to the office no one ever answers the phone. The leasing agents walk around and it's obvious that they have time enough to answer the phone. The head maintence named ---- is very rude and it feels like anytime that you need help with fixing a problem he does not know what to do and swears that the problem is not what we say it is. People walk around with dogs and don't pick up their dogs poop, it feels like your in some trashy apartments for what your paying. They're a bunch of kids screaming and yelling and it feels like they have no home training at all. I am tired of peoples voices late at night because the walls in this apartments are very thin. Also there are no parking spots unless you want to pay 100 dollars for an attached garage on top of the expensive rent that you already pay. You'll be surprised that I pay twice as much rent as some of my neighbors because they change the rent weekly.I willā¦Ā See More>10/12/2010
Niccodemure
Resident ā¢ 2009 - 2010
9/2/2010
Current Resident.
Apartments are nice and modern,the staff is friendly and seem to have improved a bit on the comminication issues. Only issue I have had is ongoing cooling problems. Half the unit will be in the lower 70's while the other rests in the 80's. I should not have to choose between freezing out our son or sweating out ourselves. I have tried to talk with the head of Maintanace but he is fairly high on the arogance level, and a few of his suggestions go against industry standard knowlege. I actually doubt he is HVAC certified. I am a fraid we will ne be able to stay another year if they can not fix this issue. And will have to give the property a bad grade until it is. One shoudl expect a cool apartment in South Texas.
9/7/2010
jz_sandoval
Resident ā¢ 2010 - 2011
11/30/2011
Truly Sad writing this review
I wrote a review earlier on stating how much I loved it here. The property was 6-7 months new I think. It really was perfect when we first moved in. We lived in a 2 bedroom in the front of the property right next to the office. We moved into a 3 bedroom, by the back gate, over the summer and everything has gone down hill on this beautiful property. 1. When renewing our lease the renewal fee/up charge was absolutely ridiculous! It was over $100. I read that the office will take care of you but really what can they do??? We moved into a 3 bedroom because we had a family member move in to share rent and keep our rent reasonable. For the amount you eventually pay in rent you might as well rent a house. The only extra feature you get in this community that is nice is the trash pick up or the tanning bed if you tan... I don't. 2. PARKING!!! In our first apartment parking wasn't an issue and when I read these reviews I was baffled at what they were talking about but now in our 3 bedroom PARKING IS RIDICULOUS!!!! People areā¦Ā See More>anonymous
prospective ā¢ Visited 2010
5/6/2010
Expensive and poor communication
The apartments are absolutely beautiful on the inside but I had to cancel the lease before moving in due to poor communication. For a 3 bedroom, the price is $1100. They were going to overcharge us for a prorate of $500. Between all of us we made 6 times the rent but we still got conditionally approved. They wanted us to find a cosigner that makes 6 times the rent which is impossible and ridiculous. So since none of us know anyone who makes that much we would have had to pay $500 for a deposit plus the 500 for the for the prorate. That's $1000 to move in plus we had already paid $450 to lease. So that's $1450 to move in for just a few days! The worst part is that I could not get a hold of the person who helped us look and lease. I called several times and left messages with my name and number for her to call me back to tell us if we needed a cosigner after all. I didn't find out about the cosigner and $500 until the week before the move in date which tells me nobody was going toā¦Ā See More>jenniaf5104
Resident ā¢ 2009 - 2010
4/12/2010
Sad to leave this AWESOME place!!!
I moved here almost a year ago and have lived many different places. This apartment complex and staff top them all!! They are the most passionate about their jobs and have NEVER faltered on anything asked of them. They have always been there to help me and are genuinely nice people. I will be sad to see them go ;( The complex is always appealing to the eye making it nice to come home to everyday. I have never had problems with neighbors or crime whatsoever. The maintenance guy and even the valet couple are super NICE!! How can you beat that? I would definitely recommend this place to everyone ;)
anonymous
Resident ā¢ 2010
3/1/2010
LOVE it here!
I just moved here, and my decision to do so was largely based on the great service and friendly staff. Everyone was extremely helpful in answering my questions and made me feel very welcome. Since moving in everything has gone very well, including having my furniture delivered, and the empty boxes removed. The garbage valet service is so nice! Every time I come home, I feel like I'm on vacation with lots of amenities :-).
anonymous
Resident ā¢ 2010
11/27/2010
HARDLY A HAVEN
Place LOOKS great because its new but that's about it. super SMALL floorplans! WORST PART IS NO ONE DOES ANYTHING ABOUT THESE NOISY UNDERAGED KIDS PLAYING IN THE STREETS ALL DAY/ALL NIGHT W/OUT ADULT SUPERVISION! Not only have we complained about these 2 particular families but so has several of our neighbors in my building BECAUSE WE HEAR IT ALL, and NOTHING has been done and it's been 14 months! I've talked to the management and several leasing agents and they can't seem to control these kids or their parents. We were told by one of the agents that "everytime they'd see them playing unsupervised, the kids would run off before they could catch them" i'm sorry but that is NOT an excuse. then The previous manager when told about this told us that "WE need to say something to the kids to be quiet" really??? your not going to do anything about this???? SO PLEASE DONT MOVE HERE IF YOU PREFER GOOD CUSTOMER SERVICE. the ONLY thing i'd say is good is the maintenance team. They are always on top of things w/ our apartment but THAT'S NOT WORTH IT WHEN YOU DONT EVEN WANT TO BE HOME BECAUSE YOUā¦Ā See More>nenabenavi06
prospective ā¢ Visited 2010
2/12/2010
the best customer service ever!
Anthony Paganucci was so nice to me he gave the best service he explain everything really good ! and he was just trying to find what was best for me ! and like his customer service thanks!
Floor Plans & Pricing
1 Bedroom
Arden
1 Bed, 1 Bath | 678 sq. ft.
$1,113 - $2,213
6 Available Units
See Floor Plan Details
2 Bedrooms
Woodhaven
2 Beds, 2 Baths | 1,130 sq. ft.
$1,518 - $2,608
7 Available Units
See Floor Plan Details
Buckhead
2 Beds, 1 Bath | 1,082 sq. ft.
$1,403 - $3,033
6 Available Units
See Floor Plan Details
Castlewood
2 Beds, 2 Baths | 1,246 sq. ft.
$1,673 - $2,718
2 Available Units
See Floor Plan Details
3 Bedrooms
Kingswood
3 Beds, 2 Baths | 1,292 sq. ft.
$1,653 - $3,043
3 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.1
Grounds
4.2
Safety
3.8
Office Staff
4.4
Maintenance
4.3
Neighborhood
4.4
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
32
Managerās Review Engagement
Percentage of reviews responded to
96.88%
Managerās Review Reply Time
Average time to respond to reviews
1.66 days
Features & Amenities
- Carport
- Garage
- Dogs AllowedRestrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.Less InfoMore Info
- Cats AllowedRestrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.Less InfoMore Info
- BBQ and Picnic Area
- BBQ and Picnic Areas
- Business Center
- Clubhouse
- Community Room with Wi-Fi
- Controlled Access
- Courtyard
- Dog Park
- Fitness Center
- Gated Access
- Gated Community
- Monthly Resident Events
- On-Site Maintenance
- On-Site Management
- On-site Courtesy Officer
- On-site Manager
- Package Acceptance
- Package Receiving Service
- Pet Friendly Community with No Breed Restrictions
- Pet Park
- Pet Wash Stations
- Playground
- Pool
- Recycling Program
- Valet
- Valet Trash Service
- WiFi in Common Areas
Leasing
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (0)
Frequently Asked
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MAA Haven at Blanco is a 678 - 1,292 sq. ft. apartment in San Antonio in zip code 78232. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,113 - $3,043. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Hollywood Park, Kirby, Windcrest, Helotes, Converse, Live Oak, Universal City, Von Ormy, Selma, and Garden Ridge.
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