4.6
4.6 rating
1236 total reviews
(
1091 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 685669
Verified Resident • 2017 - 2019
4.7
8/26/2019
I have had a good experience. Quick response to maintenance issues and clean community. I have been told by a friend that moved out that they hit him with some unexpected cleaning fees, so we will see if that happens to me too!
9/13/2019
Current Resident 685668
Verified Resident • 2018 - 2019
5.0
9/2/2019
Overall it's great. The people are great and so are the staff. It has a lot of nice amenities that I wouldn't have thought about putting in an apartment complex...like a car wash station. I recently signed another year lease and I'm excited for what's to come.
Current Resident 685667
Verified Resident • 2019
2.2
8/26/2019
First, I will say I never write reviews but in this situation, I feel its a need. I moved in 2 months ago and have had more problems than ever. The leasing office is not helpful and seems to have an attitude when asking questions. Within the first month I had issues with my key fob not working (and they weren't too caring about it), washer and dryer had to be replaced as well as my hot water tank. During them changing these out, I had cameras in my apartment and they were unplugged once I got home. It seems as if they take the easy way out on doing any types of fixing things. Also seems that no one checked all the appliances prior to a new tenant moving in. I would NOT recommend this complex. Although the rent is low, it is not worth the headaches.
9/13/2019
Current Resident 679173
Verified Resident • 2019
5.0
9/9/2019
Rose Hill is a great community. The area has a lot to offer and the shuttle to Huntington makes it easy to get to work. The front office staff are incredibly friendly and helpful. They made us feel welcome when we came to visit. They offer a wide variety of apartment options and host events for the community.
Current Resident 668862
Verified Resident • 2018 - 2019
3.2
7/23/2019
They have roaches. Maintenance requests not honored. Your new car will get towed if parked over night without placard. Just filling space to move on in survey. They require a minimum of 200 characters.
8/9/2019
Current Resident 665890
Verified Resident • 2019
4.5
7/17/2019
It was an easy move in process once all paper work was approved. The apartment was clean with no issues. It's a quiet neighborhood and it has plenty of stores near by. It comes with a gym and pool so I don't have to go pay else where.
8/14/2019
Current Resident 662599
Verified Resident • 2019
3.0
7/9/2019
The online "3D Tour" shows a completely renovated apartment but when we applied for it no one told us it wouldn't look like the one shown online. The apartment we received only had new appliances, no other upgrades - it's fine but I can see this being a big issue for some people. Counter tops and cabinets did not seem to have been cleaned very well. We found multiple roaches the first night there. We did enjoy the freshly painted walls. Free parking and 24 hour gym is nice though!
8/14/2019
Current Resident 142586
Verified Resident • 2019
4.7
11/25/2019
I lived there 10 years ago or may be more then I came back, it is the perfect place to live at especially if you need safety, ease access to shopping center, quiet and friendly neighbors. I love the place that is why I came back
7/18/2019
Current Resident 659868
Verified Resident • 2019
4.5
7/2/2019
so far everything is great! nice and quiet apartment is good no complaints. Maintenance was prompt and fixed the problem asap, the people in the office were very helpful and put my request in promptly I appreciated that over all I think I will like it here.
7/15/2019
Former Resident 374137
Resident • 2010 - 2019
3.0
6/26/2019
I can't wait to move! I have been living here since October 2010 and I am finally getting out! Feels like a prison sentence ending because this complex is like a prison including cell checks every other month. I'm not kidding. Every other month you will receive an email about some reason they need to come into your home and this is an actual sentence they use in every email: "This process is not negotiable and is not able to be re-scheduled." They say that like you're not paying rent to live here. It would be one thing if it happened once a year, but it's AT LEAST six times a year. It's always something with these people. I am so sick of it and I am moving somewhere that feels like MY HOME. Bye Rose Hill! You won't be missed...at all!
Current Resident 657076
Verified Resident • 2017 - 2019
4.5
6/25/2019
Rose Hill is a friendly community. Residents feel safe and comfortable. I love coming home after a day of work to relax in my quiet apartment or walk around the neighborhood. I have two cats who enjoy sitting on the windowsill watching the people, dogs, birds, and squirrels...there's quite a bit of nature right outside. My patio is even big enough for a small garden. Rose Hill is a great place to live and I would recommend it to a friend.
Current Resident 647645
Verified Resident • 2019
4.7
12/2/2019
This has been the best experience. All issues are handled promptly and the staff are willing to answer any questions and have been helpful in so many ways. There are lots of community activities. We love it here!
Current Resident 87263
Resident • 2018 - 2019
1.5
5/22/2019
This is a very bad apartment complex with very unprofessional staff and lots of noisy, poorly behaved neighbors and their dogs. We love dogs but not nasty noisy dogs with owners who don't care. We get emails reminding tenants to pick up after their dogs and to not go off roading though the complex but the reminders don't work. There are lots of problems, we do not feel safe or comfortable. We will move as soon as our lease expires.
7/4/2019
Current Resident 643500
Verified Resident • 2019
5.0
9/5/2019
Es segura. Transportaci?n todo el tiempo. Conveniente store near. Escuela cerca se puede ir a pie para la escuela. Shutter para la estaci?n de metro huntington es buena. El lee center est? c?ntrico y se puede corre todas las ma?anas.
7/3/2019
Current Resident 639912
Verified Resident • 2019
4.0
8/27/2019
Mostly quiet community that is very pet friendly and the staff is very responsive. I had a water leak and it was fixed before I had returned from a business trip. Love that there is a shuttle to the metro to avoid traffic in DC.
5/23/2019
Current Resident 635869
Verified Resident • 2018 - 2019
4.7
5/6/2019
I have enjoyed liviing at Rose Hill the past six months. The leasing staff is friendly and helpful. The apartment is comfortable and it is convenient to have a washer and dryer in the apartment. I also like the fact that the parking is included/free with rent, and have not had any problems with finding an open space close to my door. It is usually not too noisy.
5/8/2019
Current Resident 634982
Verified Resident • 2019
5.0
9/6/2019
I enjoy very much living here. The location is extremely convenient for my job, close to the mall and close to many shoppings. There is always parking. Even though amenities are not included, as a single person I manage to pay very little for Everything (except the internet). The staff is very kind and efficient. They solve any problem immediately. I'm on the first floor and I can hear everything my neighbor does. I'm starting to get used to it after 5 months of living here. There is a constant urine smell from my neighbor's dogs and it is my only big problem with this place. They have tried many things to fix this, but this is directly a problem of negligence from my neighbor. I feel safe living here and it is definitely a friendly/family-oriented environment.
5/6/2019
Current Resident 869891
Resident • 2018 - 2019
1.7
4/27/2019
These are very old buildings that are very noisy to live in. You can every footstep above you and lots of other noises all around through your walls and windows. Don't count on them keeing any of their promises when they try to get you to rent an apartment. The maintenance people seem to try hard but can't get management to agree to the needed repairs. We have had several bouts of bug infestations, it gets better after they treat but the bugs coem back. There are many of our neighbors moving out or planning to do so. Can't wait until our lease is up so we can also move.
5/7/2019
Current Resident 630670
Verified Resident • 2019
3.0
4/24/2019
seems nice so far , noisy during day time. doors seem old, windows need to be updated ; slight smell to the apartment; frig seems old and compressor runs alot ; thermostat could be updated. not to much closet space ; outlets are nice
5/2/2019
Current Resident 629835
Verified Resident • 2019
4.8
4/21/2019
Moved in due to a divorce. From the time I pulled into the parking lot, the staff has been outstanding. I flagged down the property manager (unrealized it was the manager at the time) while looking for the Leasing office. The leasing staff, especially Tatiana, have been outstanding during this challenging time. At move in, there were some minor issues found inside my apartment and when I reported it, maintenance was out withing 3 hours. Everyone has been friendly and I couldn't be happier with my apartment. During my search, I absolutely found cheaper places, but the experience with the staff sold me. I'm extremely happy with my decision to move here.
4/30/2019
Current Resident 606885
Verified Resident • 2019
4.8
2/21/2019
its been pretty great. clean, comfortabe, safe. staff is friendly and easy to work with. mainenence is quick and convienient. location is great for us, we are very happy to have moved here and look forward to our time here.
3/15/2019
Current Resident 227447
Resident • 2018 - 2019
2.8
2/16/2019
Old apartments with squeaky, noisy floors. Always cold or hot, very high utility bills with electric heat. Lots of noisy unruly dogs. Smallest bathroom and kitchen. Very good maintenance and office staff. Many people moving out so quite a few incentives available, look around to find them, yelp etc.
2/26/2019
Current Resident 601295
Verified Resident • 2017 - 2019
4.7
2/6/2019
Community is quiet and clean. Everyone here is nice. Maintenance is quick to respond and even quicker to fix any issue. Office staff is wonderful they are always doing something to bring the community together.
3/1/2019
Current Resident 600220
Verified Resident • 2012 - 2020
4.3
5/11/2020
I have lived here since 2012. It's been a super pleasant experience living at ROSE HILL, clean environment ground wise, staff have always been courteous in the office as well as the maintenance crew in housekeeping. Maintenance orders refilled either the same day or the next day
2/16/2019
Current Resident 597702
Verified Resident • 2018 - 2019
5.0
1/28/2019
very good, the units are older building that are well maintained bot the building and the surrounding grounds. Once committed and lease signed, the management provided contacts for utilities that included names of direct contacts that knew the complex and the facilities and were able to make connecting services very easy.
2/15/2019
The Mt. Vernon
1 Bed, 1 Bath | 858 sq. ft.
See Floor Plan Details
The Oronoco
1 Bed, 1 Bath | 690 sq. ft.
$1,974 - $2,149
See Floor Plan Details
The Ramsey
1 Bed, 1 Bath | 745 sq. ft.
$2,005 - $2,100
See Floor Plan Details
The Gadsby
2 Beds, 1 Bath | 960 sq. ft.
See Floor Plan Details
The Carlyle
2 Beds, 1 Bath | 960 sq. ft.
See Floor Plan Details
The Ellsworth
2 Beds, 1 Bath | 928 sq. ft.
$2,335 - $2,385
See Floor Plan Details
The Lafayette
2 Beds, 1 Bath | 960 sq. ft.
$2,365 - $2,415
See Floor Plan Details
The Woodlawn
3 Beds, 2 Baths | 1,092 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 66 reviews)
Noise
4.4
Grounds
4.6
Safety
4.5
Office Staff
4.5
Maintenance
4.7
Neighborhood
4.7
Survey Scores (from 413 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.6
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
66
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.85 days
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Rose Hill Apartments is a 690 - 1,092 sq. ft. apartment in Alexandria in zip code 22310. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,974 - $2,415. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, Falls Church, Annandale, Fort Washington, Temple House, Temple Hills, Fort Belvoir, Washington, Suitland Silver Hill, and Lorton.