4.5
4.5 rating
926 total reviews
(
409 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 630147
Verified Resident • 2018 - 2019
4.0
7/22/2019
for the most part it is very nice it's convenient it offers everything I wish I could enjoy the beautiful pool right now but unfortunately my health won't allow it. I fully intend to enjoy the events of the Fall and visit with my neighbors.
9/24/2020
Current Resident 627306
Verified Resident • 2018 - 2019
3.8
4/14/2019
The community is nice and quite for the most part. Maintenance is attentive to request as well. Would like to see more parking spaces and expanded pool hours during the summer months. The gate at the entrance is finally working at night as well, which is a nice touch .
4/18/2019
Former Resident 709548
Resident • 2018 - 2019
5.0
4/1/2019
Have to rave about Van Metre Broadlands Apartments! We fell in love with the Van Metre new construction in Brambleton so decided to put house on the market. It sold so quickly we had to find temp housing until new home ready. Luckily Van Metre Broadlands Apartments came through. We were blown away by the responsive property mgmt staff (Naurin, Josh, Alex and Claire) as well as the exceptional maintenance service. AND LOCATION LOCATION LOCATION - the apartment is near sooo many restaurants and retail as well as a 50 second drive to the toll road!!! Basically shaved a hour off of my commute from where we previously lived. After we closed on our Van Metre home we crossed fingers we would receive the same kind of service and we haven't been disappointed. TYTY Van Metre and Broadlands Apartments!
4/8/2019
Current Resident 593347
Verified Resident • 2019
3.2
11/13/2019
We like the apartment, however, we feel we have been discriminated against while living here. The office is run by people who give preferential treatment to people who are similar to themselves. The office staff is unresponsive, unless they are contacted several times related to the same issue, and almost never answer telephone calls during regular business hours.
9/22/2020
Current Resident 579853
Verified Resident • 2018 - 2019
4.8
2/22/2019
the community is well kept and maintained. During snow periods, the staff is quick to shovel and clear roads and sidewalks. Grounds are well maintained and management is very pleasant and prompt with answers and support.
1/2/2019
Current Resident 563984
Verified Resident • 2018
5.0
10/29/2018
This is a wonderful apartment in a safe, quiet, beautiful community. I would highly recommend it for families because the schools are great. The walking trails are very nice and it is very convenient to shopping.
10/30/2018
Current Resident 551132
Verified Resident • 2018 - 2019
4.7
2/19/2019
It has been great and the staff here are great and friendly. They are always there to help. The only bad thing I can say is the stoves in the apartments to us are dangerous . They get very very hot to the touch and the cabinets above get extremely hot. You might want to spend a few more dollars and buy better ovens
10/8/2018
Updated Review
Current Resident 539183
Verified Resident • 2017 - 2018
5.0
9/5/2018
The community is beautiful and maintained. Maintenance is always swift and done right the first time. The neighborhood is quiet, and the residents are friendly. The proximity to shops and major highways is perfect.
1/2/2019
Current Resident 533350
Verified Resident • 2017 - 2019
1.0
8/2/2019
Currently very unpleasant. pls immediately correct the noise above my head. there is very loud talking outside their Unit. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
9/22/2020
Current Resident 531701
Verified Resident • 2018
4.7
8/23/2018
The staff at Broadlands Apartments are so amazing. It's so nice when the staff knows all the residents by name. The community is gorgeous and in a perfect location. They have tons of walking trails and my puppy and kids love it here.
8/23/2018
Current Resident 516558
Verified Resident • 2018
5.0
7/21/2018
The leasing staff is great here. They guided me through on picking out a place as well as pricing. They have always been helpful with any questions or concerns. The maintenance staff is also great. Great place to live, I would highly recommend. Apartment is close to everything, food, shops, gyms etc.
7/23/2018
Updated Review
Current Resident 514057
Verified Resident • 2016 - 2019
5.0
4/15/2019
This community is awesome and I am happy to life here. The apartment buildings are clean and I have only needed a couple of maintenance requests in 3 years I've lived here. The office staff is kind and listens to your requests and comments. I would definitely recommend living here.
7/17/2018
Current Resident 508255
Verified Resident • 2017 - 2018
5.0
9/12/2018
Excellent service and care of property..apartments and buildings. Prompt service and feed back on all questions and are building a community of help and concern for all people living here. Excellent staff in all areas of Van Metre Apartments at Broadlands.
7/3/2018
Current Resident 505227
Verified Resident • 2017 - 2018
4.7
6/25/2018
The townhouse I rent is clean, stylish, comfortable. It is quiet (good neighbors I guess). Decent communal amenities, although the gym could be a little roomier. Rent a bit pricey. Should be a non-smoking community. Since it's rent only community, with somewhat high turnover, the smoke smell ruins the homes. And the tenants don't own it do have no investment in keeping it clean. Good quality fixtures. Spacious bedrooms. Overall a great place. I would recommend to a friend.
6/27/2018
Updated Review
Current Resident 503005
Verified Resident • 2018
5.0
12/31/2018
I love the community and how they prompt they address orders for repairs in the unit. The office staff is courteous and always ready to help. The common areas are kept immaculate and I love the location and waking trails.
6/21/2018
Current Resident 501760
Verified Resident • 2018
4.2
7/24/2018
the townhouse has ants issues. We called twice but the issues still there. Techician came and sprayed it but the problem still there. Also, the wall so thin we could hear the neighbor talking. The rug is not clean.
6/19/2018
Current Resident 501481
Verified Resident • 2013 - 2018
5.0
7/11/2018
I Love the staff here. It is an extremely quiet and clean community with the convenience of grocery stores, fast food, bank, gas, and dentist, which makes running errands less time consuming. I have enjoyed my experience here.
6/18/2018
Current Resident 493672
Verified Resident • 2017 - 2018
4.0
5/31/2018
Good neighborhood..overall quiet nice pool and gym area. Office staff is nice and friendly. Just wish there were more stores close by. Only complaint is sitting my pool I could smell dog poop near gate
5/31/2018
Current Resident 460798
Resident • 2017 - 2018
4.2
5/22/2018
Staying in this community for past 6 months. Till now I have a very pleasant experience. Especially like to mention the office staff ( Naurin and team) who are very helpful and accommodating. They help me to get my rent payment issue resolve without much hassle. --Pradeep
5/23/2018
Current Resident 490514
Verified Resident • 2015 - 2018
5.0
9/5/2018
This will be our the beginning of our third year at Broadlands Apts. I am always pleased with the landscaping and the property maintenance at Broadlands. They are older apartments, but the grounds and apartment are well-maintained.
5/22/2018
Current Resident 487539
Verified Resident • 2018
4.2
5/14/2018
The maintenance staff and admin staff have been extremely helpful. They are quick to respond and take each inquiry seriously. We've never waited more than 12 hours for a response or for a follow up on any reported issue.
5/14/2018
Current Resident 485716
Verified Resident • 2018
4.2
5/9/2018
Very pleasant surroundings and courteous staff. My only criticism would be the condition of the trash area. The facility is not sufficient to handle this much trash and more frequent pickups are required.
5/11/2018
Updated Review
Current Resident 484402
Verified Resident • 2016 - 2018
4.7
5/7/2018
I very much enjoy living here . The community is well maintained and staff are pleasant and handles issues efficiently and effectively . I would defintkey recommend living here to others . It feels like home .
5/7/2018
Current Resident 483389
Verified Resident • 2018
4.7
5/4/2018
Moving in was fast painless and plesant. Best experience ever. Manager and staff are amazinly helpful and nice. The apartment looks super cute. At move in was perfectly clean. Kudos to you guys to make my move in such a positive one. Love the dog park by my house. I dont have nothing negative to say. All is lovely. Thank you.
5/4/2018
Current Resident 481794
Verified Resident • 2018
3.5
7/5/2018
Van Metre Broadlands Apartment complex is a nice quiet community. There are apartments and townhomes within the community. There are a variety of apartments ranging from One bedroom to 3 bedrooms. I lived in a two bedroom apartment and while it did feel a bit small, it was actually very nice and easy to maintain. I do think it was a bit pricey, but the convenience of being near the toll road was nice. Pool is on the small side, but people use it all the time. There is a gym within the main building and a computer room for people to do some work or print.
4/30/2018
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,086 - $6,492
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,105 - $5,057
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $7,032
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $5,428
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,854 - $7,002
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 388 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,086 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.