4.5
4.5 rating
926 total reviews
(
409 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 479289
Verified Resident • 2016 - 2018
4.8
4/23/2018
Great community, quiet, friendly and well kept. Apartment felt more like a home than an apartment. The leasing office and maintenance staff are always friendly and quick to respond to any question or issues.
8/3/2018
Current Resident 478710
Verified Resident • 2018
3.5
4/21/2018
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4/23/2018
Current Resident 467439
Verified Resident • 2018
5.0
3/22/2018
I love it here The guys at the office made the whole process stress free... Id never lived alone so i had a lot of super annoying questions/emails They were always on top of it and got back to me with answers right away Always friendly and so kind I had a hard time picking a place that made me comfortable as a female living alone but as soon as i visited this complex i knew it would be a perfect fit! A lot of families and old people which is important .... I work long hours and when i come home at night its completely silent and peaceful I can walk my dog outside at 2am and not be concerned or looking around for weirdos that might pop out ...which is the vibe i got visiting other apartment complex before i moved in here GREAT PLACE! Love it!
4/17/2018
Current Resident 445304
Verified Resident • 2016 - 2018
5.0
1/25/2018
Super nice community, clean, frendly staff, awsome club house. Every one is friendly its close to the best schools, supermarkets, bank, aminal hospital, fast foods, resterants, playgrounds, love rgis plase
4/17/2018
Updated Review
Current Resident 441931
Verified Resident • 2016 - 2018
4.7
6/8/2018
Really good and safe community. Neighbors are really good and no much noise or disturbance. Maintenance staffs are really support and most of the concerns are addressed within 24 hours. Staffs are really good and caring
4/17/2018
Current Resident 434579
Verified Resident • 2017 - 2019
4.0
3/27/2019
VERY NICE PLACE TO LIVE THE RENT COULD BE A LITTLE LOWER BUT OTHERWISE VERY PLEASED IN ALL AREA'S AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
4/17/2018
Current Resident 422064
Verified Resident • 2015 - 2017
5.0
11/20/2017
I am in my 3rd year at Broadlands Apartments and have enjoyed living here. The office and maintenance staff are very professional and knowledgeable. The apartments are nice and the grounds are very well kept. I highly recommend this complex.
12/11/2017
Current Resident 416425
Verified Resident • 2017 - 2019
4.3
8/8/2019
It's been fairly pleasant living here. Quiet neighborhood and decent neighbors and neighborhood. Been here two years with no issues and very happy with the apartment and community. Looking forward to another year
9/22/2020
Updated Review
Current Resident 402698
Verified Resident • 2013 - 2017
4.8
12/23/2017
Having lived here for almost 5 years I am convinced there isn't a better community anywhere near here. The apartment is roomy, well designed and beautiful to live in. The grounds are maintained extremely well, the amenities are useful, office staff is receptive and helpful and the maintenance department is very reliable and knowledgeable. It's close to so many shopping locations, schools and leisure activities. It's a perfect place to live!
10/27/2017
Current Resident 394555
Verified Resident • 2013 - 2018
5.0
2/12/2018
I moved to Ashburn to be near my family. And I found the Broadlands apartments to be a great value for Northern Virginia renting costs. I was suprised and excited to find affordable housing in Loudoun county. But, the appearance and layout of the apartment is what sold me. I feel in love with the expanse of windows and color scheme of the apartment. I am glad I made Broadlands Apts my home for the past two years.
9/13/2017
Current Resident 387475
Verified Resident • 2017 - 2020
4.8
5/11/2020
Overall i have loved this community as it has given me all that i was looking for in a place to live. I hope that management keeps this up and we could have more great years with them. Thank You for all you do for us as a community
9/21/2020
Current Resident 141833
Resident • 2017
5.0
8/11/2017
We are loving living at Broadlands Apartments! The townhouse is clean, comfortable, and highly functional. The grounds are well maintained and the maintenance staff is prompt and effective. From first contact through any questions or concerns that arise, we worked with Keith Magno and he is fantastic! He is so knowledgeable, easy to work with, kind, and flexible. 5 stars all around!
8/30/2017
Current Resident 142546
Resident • 2017
4.8
8/10/2017
First home I've lived in independently. Has a great office staff, and very convenient in terms of location and 24 hour maintenance.
8/30/2017
Current Resident 214001
Resident • 2017
5.0
8/4/2017
A beautiful place to live in for sure. Broadlands is well kept with a very convenient maintenance team that takes care of any issues you may have. I truly appreciate the care they've shown me since I moved in. Keith does a great job making sure my issues are taken care of, and even checks up on me to see if I'm doing ok. Makes me feel truly at home.
8/7/2017
Current Resident 217597
Resident • 2017
5.0
8/4/2017
Claire the Manager and her staff is amazing and so helpful. Andrew my leasing agent made the move smooth for my family. We are only leaving with our children and new baby because we purchased a new home. We loved Broadlands. Everyone would be happy living in these homes.
8/7/2017
Ali_M
Resident • 2017
4.5
7/31/2017
This property is truly home for me. From the expedient maintenance team and the office staff who takes care of your needs. I would especially like to thank Keith who helped me find a home and helping me every step of the way.
8/7/2017
Current Resident 375488
Verified Resident • 2012 - 2017
4.8
12/15/2017
I've called this home for the past 6 years! I have enjoyed every year here. It's a small community and well kept & beautiful surroundings! The staff are friendly & respond to concerns in a timely manner.
7/27/2017
Updated Review
Current Resident 371430
Verified Resident • 2008 - 2017
3.8
12/22/2017
This was and continues to be a beautiful complex, quiet and very much home with a nice list of amenities that continues to grow. Location can't be beat and the green area and close-by nature preserve are just a few of the perks of living here. Like everywhere, though, it's neighbors and fellow tenants that can make or break enjoyment of your home. And lately, there seems to be an ignoring of the basic rules that have always made this a great place to live. People have become lazy and complacent and management seems to think that all of these issues can be dealt with from a chair in an office - but they can't. Management is always attentive and listens to the concerns but measures to address them aren't fast in being rolled out. And once they are, there is no follow-up to make sure that they are working and the concern has been addressed. Updates have been made to the outside of the buildings and to some interiors, but those that haven't been touched are starting to show their age - it would be nice if the original appliances were changed out, the bad 80s lighting updated and replaced, etc. Even with that, there are certainly more positives than negatives when it comes to this complex and as long as that remains true, this will remain home.
7/26/2017
Scott Pruitt
Resident • 2012 - 2017
5.0
6/25/2017
The property is kept in amazing condition, awesome maintenance response, and has arguably the best internet in the country (1GB FiOS). In the five years I've been here, probably everyone on staff has gone way above and beyond to help me with a variety of issues. Elly, Keith, Andrew, and Julie have been so approachable and absolutely incredible when I've needed help and advice. It can be tough to get a parking space near your apartment sometimes, but hopefully the new tag/towing system helps with that.
7/10/2017
Current Resident 361084
Verified Resident • 2016 - 2017
1.8
6/23/2017
The rent is excessively high in this community while the customer service is very poor and the buildings are in a terrible condition.They are very friendly and professional as long as you have not signed the contract. Once the contract is signed, everything changes.
7/27/2017
Current Resident 359610
Verified Resident • 2013 - 2018
4.0
5/30/2018
The property manager is trying very hard to get the community up to snuff, there are several issues I have had over the years but they may be specific to me. For the price and size of the units its not a bad community.
7/27/2017
Current Resident 742241
Resident • 2015 - 2017
5.0
6/19/2017
I have been a resident at Broadlands Apartments for 2 years now. It's a great place to be! The leasing office staff is super friendly and always willing to help you. They are very approachable, especially Keith. They truly get to know their residents and follow up if you ever need anything. This is what sets Broadlands Apartments apart from other apartment complexes, and why I have stuck around. I highly recommend Broadlands Apartments!
6/20/2017
Current Resident 358995
Verified Resident • 2017 - 2018
3.8
1/26/2018
my experience is very pleasant my experience is very pleasant my experience is very pleasant my experience is very pleasant my experience is very pleasant my experience is very pleasant my experience is very pleasant
6/20/2017
AMoore141
Resident • 2017
5.0
6/8/2017
My family and I love Broadlands Apartments! The apartments are like new, the landscaping is always kept, convenient amenities and location, and the environment is very safe and friendly. Our Community Captain, Keith Magno, is absolutely amazing too!! From day one, he's made sure my family and I are taken care of. Any time we've emailed him with questions or need help, he goes out of his way to make sure we get everything we need practically within minutes, and he's given some great advice as far as us being newcomers to the area. All the staff here are great!! So glad we found this place! Would undoubtedly recommend anyone to live here.
6/20/2017
Current Resident 347813
Verified Resident • 2014 - 2017
4.7
5/22/2017
Very well maintained property with professional and courteous staff. Residents are also quite friendly. Accessible to shops/entertainment and close highway access. Extremely happy to have chosen this community.
5/30/2017
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,086 - $6,492
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,105 - $5,057
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $7,032
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $5,428
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,854 - $7,002
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 388 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,086 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.