4.5
4.5 rating
924 total reviews
(
407 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 811288
Verified Resident • 2019 - 2022
4.8
3/7/2022
Good place to live , clean, beautiful , quiet. I really love this place. Hope I can afford the homes they are building now. Van meter is number one, I'm encouraging them to keep it up with the great job and please lower the cost of the apartment too??
3/8/2022
Current Resident 1004098
Verified Resident • 2017 - 2022
4.3
3/6/2022
It's very convenient to the Loudoun County and surrounding area for shopping, sports , restaurants and many other things for your everyday needs. Close to the new Metro station, toll road . Easy to get to Tyson's Corner and Reston Town center.
3/7/2022
Updated Review
Current Resident 898052
Verified Resident • 2021 - 2022
4.5
2/11/2022
People are nice. Maintenance responds quickly.Lots of parking. Grounds are always neat and clean.Trash areas are clean and pick up is a nice touch. Give this apartment complex 9/10...nothing is perfect but this is close. ????
2/13/2022
Current Resident 996661
Verified Resident • 2021 - 2022
4.8
2/7/2022
Moved in November. Managemenrt and maintenance have been courteous, efficient and knowledgeable, willing to answer questions and respond to requests quickly. Neighbors are courteous. Opportunities exist occasionally for social interaction.
2/7/2022
Updated Review
Current Resident 786083
Verified Resident • 2019 - 2022
4.2
2/6/2022
The community is friendly and mostly well kept. The maintenance staff is responsive and friendly. There are times when the residents don't pick up their dogs waste or the cigarette butts and that's annoying. Overall it's a good place and the units are large.
2/6/2022
Current Resident 990459
Verified Resident • 2022
5.0
1/26/2022
I liked the community and the town home is really good. From Booking to Move In process was well defined. The Leasing consultant is really great and super helpful. Overall experience is good except pricing mechanism which is weird and It doesn't make any sense.
1/26/2022
Current Resident 988897
Verified Resident • 2020 - 2022
2.3
1/26/2022
Management is not very good. They have a "valet trash services that has trash and trash cans sitting in front of your door. I personal don't use it but am still made to pay for it. Was not in original or renewed contract. Has community looking like a ------
1/26/2022
Azi_K
Resident • 2016 - 2022
5.0
1/15/2022
I’ve been living here for last 6 years and have not had a bad experience yet. The property is well kept and maintenance staff is nice and efficient whenever needed. The office staff is also extremely helpful especially Naurin she always seems to listen to any concern I have. My entire family enjoys and loves being part of the broadlands family.
1/16/2022
Karen_N281
Resident • 2017 - 2022
5.0
1/14/2022
I really enjoyed living in this apartment complex for the past 4 years. Communal areas always cleaned and well maintained. Premises are secured at all times. Maintenance crew always respectful and responds to requests in a timely manner. Also, pleased with customer service from leasing office (asst manager Naurin).
1/14/2022
Karen_G550
Resident • 2015 - 2022
5.0
1/14/2022
These are great apartments in a great area. The maintenance and office staff, especially Naurin, are always friendly and quick to respond to all issues. I have loved my time here and will always recommend it to others.
1/14/2022
dansnow768
Resident • 2015 - 2022
5.0
1/14/2022
Love the location of these apartments. I live in the 3 bedroom apartment which is on the top floor with lots of windows. Naurin in the office is also great to work with always remembers me and takes care of everything that I need.
1/14/2022
mrahman0090
Resident • 2019 - 2022
5.0
1/12/2022
I have been living in Broadlands Apartment since 2019 and I must say it has been a wonderful experience so far. The management staffs are very caring, pays attention to details and helps the residents in every possible way. I had always received exceptional services and behavior from Naurin Ayub and Jennifer Lapelosa from the management's end. The maintenance staffs are very knowledgable, friendly and prompt with the services. There's nothing much one can ask for, thanks to them for all the hard work. Mushfiqur Rahman Resident since 2019
1/12/2022
Current Resident 126320
Resident • 2019 - 2021
4.5
12/30/2021
I've renewed my lease twice already! Management is very accessible, particularly Anna and Naurin. Maintenance is amazingly responsive – so far, a good 99% of my requests have been addressed the SAME day! The grounds are attractive, well-kept and adjacent to a very nice walking path that my dog loves :) Highly recommend!
12/30/2021
Current Resident 189560
Resident • 2018 - 2021
5.0
12/23/2021
Relocated from cali--couldn't find a place to live. I walked into this leasing office and met Naurin. She helped me through this process and made everything so easy. Been leasing now for 2 years. Shes amazing
12/24/2021
Updated Review
Current Resident 504303
Resident • 2019 - 2021
4.3
12/23/2021
I've enjoyed my time living at Broadlands for the last few years. Maintenance is usually pretty quick to fix what's needed and follows up. The staff has also been extremely helpful and easy to work with. Particularly Naurin has gone above and beyond to help with some issues I was having. She has great customer service which is hard to come by these days. Thank you!!!
12/24/2021
Current Resident 217119
Resident • 2021
4.5
12/21/2021
Recently relocated back to the states it is my first rental property in a while. Having said that, the team at Broadlands apartments made the whole process go so smoothing right into moving day and even until now. Special thanks to Anna for dealing with all my questions and queries! Proudly call Broadlands Apartments my home.
12/21/2021
Mujeebpirzada
Resident • 2020 - 2021
5.0
12/18/2021
Broadlands apartments have been a very peaceful and safe community. We love our new towne home. The rental process was so smooth and the office staff Naurin ,Jennifer,Anna and apni have been very helpful. Thank you for assistance :)
12/18/2021
vikram.saurabh@gmail.com
Resident • 2021
4.8
12/18/2021
Our lease in the town house ended while our new house was being ready so we moved in this apartments temporarily. This was one of the best decisions. Jennifer, Naurin, Anna and Oni were so amazing and friendly. They made sure that our stay here was hassle free and comfortable. The construction of new house kept getting extended and they extended our lease in a jiffy. The community is very clean and quite and so well maintainaned. The maintenance staff is very efficient and prompt. Anytime we had any minor issue in the house, they quickly fixed it. I would recommend this to anyone whole heartedly. Thank you Broadlands apartments.
12/18/2021
jlynnhand13
Resident • 2021
5.0
12/17/2021
I absolutely love my apt home! From the moment I applied, Anna has been very informative and responsive. Once I moved in, the entire staff including the maintenance folks, have been professional, polite, helpful, caring and responsive. Their customer service is excellent. The community is well lit and quiet. I feel safe and secure. They also have fun activities for the residents! I am proud and happy to call Broadlands my home.
12/17/2021
Current Resident 265262
Resident • 2021
5.0
12/17/2021
It has been an absolutely wonderful experience, the management is excellent. Anna was great to work with and very patient and understanding with all of our questions. The maintenance of the complex is amazing and responsive. The neighborhood itself, is also great and very well maintained. Moving to VA to here at Broadlands has been smooth and very pleasant. We're happy to call Broadlands home.
12/17/2021
Current Resident 265758
Resident • 2021
5.0
12/17/2021
My experience with Broadlands Apartment has exceeded all my expectations. We moved here from St. Louis waiting for our Van Metre home to be completed. From day 1 when I first contacted Anna Karacek, I have impressed with the responsiveness and genuine concern for our comfort and satisfaction. I had a lot of questions pre-move in and those questions were addressed openly with facts, and then action. I would highly recommend Broadlands Apartments for any families or those living alone. The staff is great; the grounds are well kept; and responsiveness of the staff, including Anna, Naurin and Oni is reassuring every time a drive through those gates, park my car, and enter our apartment. Thanks to all for making our temporary living quarters a real joy.
12/17/2021
Current Resident 977482
Verified Resident • 2021
5.0
12/1/2021
Professional, courteous Management Team made the whole process of the dreaded move more pleasant. The community is quiet and well maintained. Response time to issues is very fast, including stupid things like locking yourself out of your own bedroom. ??
12/1/2021
Updated Review
Current Resident 905530
Verified Resident • 2021
4.7
11/13/2021
Broadlands Apartments have been a great place to live for the past year! The maintenance is extremely prompt and efficient. All my interactions with the management have exceeded my expectations! My dog loves it too!
11/14/2021
Current Resident 965759
Verified Resident • 2021
5.0
10/29/2021
Really good place. Amazing neighborhood. All amenities are nearby. The Maintainence staff is nice. Homes are very spacious too. They have tie up with Verizon Fios and cable which makes it super cheap too. Just 80
10/29/2021
Current Resident 962280
Verified Resident • 2021
4.2
10/18/2021
Nice community, unrenovated apartments are pricey. I moved in with several issues in the apartment (was not expecting that because of the price of the monthly rent). I like the staff and community but after living here for a few months I will most likely only be staying the year. The price of the apartment is way too expensive for the quality of the apartment.
10/18/2021
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,050 - $6,397
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,069 - $4,976
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $4,692
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $4,054
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,811 - $4,682
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 392 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,050 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.