4.5
4.5 rating
924 total reviews
(
407 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1238158
Verified Resident • 2024
5.0
12/2/2024
Everything is nice and clean - staffs are knowledgeable and pleasant to work with - an important note need to work on and enforce is that need to inform residents regarding kids playing on the street (not safe) ?
12/2/2024
Updated Review
Current Resident 1103223
Verified Resident • 2023 - 2024
5.0
11/26/2024
All has been well with living at Broadlands, again. The location is ideal. The trash removal is a favorite in such a modest space. We often have repairs in our apartment; yet, the folks who come are simply the best problem solvers!
11/29/2024
Current Resident 1297297
Verified Resident • 2024
4.3
11/25/2024
I am disturbed by the view of the garbage posts in front of the houses in the evenings. I request a warning or sanction to be applied regarding this issue. I also request that the code system at the door entrance works, this will be a more secure site.
11/25/2024
Current Resident 1297253
Verified Resident • 2024
5.0
11/25/2024
Just moved into the community. So far all has been great. All members of the staff from the leasing team to the maintained team have been super accommodating and helpful. Very few issues with the unit we received.
11/25/2024
Updated Review
Current Resident 965038
Verified Resident • 2023 - 2024
4.8
11/18/2024
I am thankful for the wonderful layout and beautiful setting of my apartment at Broadlands. Having an apartment situated near wooded areas in a quiet community creates a peaceful living experience, which is important to me. The maintenance team is topnotch. I appreciate how Alexis and Alex quickly resolved an issue with my refrigerator, which they replaced promptly with a brand new one.
11/19/2024
Current Resident 176322
Verified Resident • 2023 - 2024
5.0
10/28/2024
Great community! The neighborhood has good schools. Many walking trails surrounding the apartment, with play areas nearby. Stores n many fast food chains are close by . The church is a quick drive away within a mile .
10/28/2024
Current Resident 969362
Resident • 2024
4.3
8/31/2024
Great experience with customer service
We had a great experience. Naurin demonstrated exceptional professionalism, dedication, and a genuine passion for helping us find what we were looking for. From the initial inquiry to the final lease signing, Naurin was consistently responsive and attentive to our needs, providing timely updates and clear communication throughout the entire process.
9/3/2024
Current Resident 102429
Resident • 2024
5.0
8/21/2024
I recently moved to this community. Naurin Ayub took care of this process for me from the management staff, who is very helpful, understanding and helped me throughout the process to make my family settle comfortably. This community is great and very friendly.
8/22/2024
Current Resident 1252318
Verified Resident • 2023 - 2024
4.5
5/31/2024
We have a very good experience with the choice of the condo.The initial service and all bureaucratic process for the rental was good, overall. In addition to transparency, I see professionalism and helpful people.
6/1/2024
Current Resident 959440
Resident • 2024
5.0
5/30/2024
Beautiful community and wonderful leasing team!
The community is lovely and quiet and the move-in process (and application process) were very smooth, thanks to Naurin and Morgan’s quick responses to any and all questions. It is a lovely community and Naurin and Morgan have been very kind and made me feel welcome!
5/30/2024
Prospective Resident 1247856
Verified Prospect • Visited 2024
5.0
4/29/2024
Very nice community. The apartment was very clean and well kept. The gentleman who received us was very polite and friendly. I was overall very satisfied with the tour and the breakdown of the quote we received.
4/30/2024
Updated Review
Current Resident 1069713
Verified Resident • 2022 - 2024
5.0
3/27/2024
Everything is good. We love Broadlands Apartments. Everything is fine here, and stuff are professional. Everywhere clean and tidy. Community management is very professional. Thanks for everything ??????
3/27/2024
Prospective Resident 1234528
Verified Prospect • Visited 2024
2.5
3/12/2024
Absolutely unwilling to accommodate and rude staff with no understanding or compassion. ------ was condescending and rude as was --------. ------- would try to help but you can see that she is not well treated by the management.
3/13/2024
Prospective Resident 873103
Prospect • Visited 2024
5.0
3/7/2024
Quality Professionals
Ive been searching for an apartment for the past few days, and it has been a struggle to find something that fits my needs. I had the pleasure of talking with Morgan after I had already talked to a corporate agent about the property. Morgan was able to go deeper in depth and help me by providing multiple options, plenty of information, and being willing to communicate openly in a way that is convenient for me. The apartment complex is beautiful and I would love to reside somewhere with leasing office professionals who do their job in a respectable manner. You can tell she cares, because she made this process a breeze! The different units are all so beautiful, I really had a hard time figuring out which suited me best because they were all so amazing. I really hope Im approved!
3/11/2024
Current Resident 974318
Resident • 2023 - 2024
5.0
2/28/2024
Safe and peaceful stay at Broadlands Apartments
Naurin Ayub is always ready to help with a smile. The apartment is maintained well. Appreciate the entire process which made my move-in really comfortable. Courteous maintenance staff always attend issues promptly.
2/29/2024
Current Resident 1223613
Verified Resident • 2022 - 2024
3.5
2/5/2024
Been great highly recommend this place to anyone. Friendly staff office and maintenance. Close to shopping and travel. Pet friendly and nice family area. Quick to resolve any issues that are reported,
2/5/2024
Current Resident 1209756
Verified Resident • 2019 - 2023
4.8
12/18/2023
Broadlands Aparments has been really good for us, my family really enjoys living here, the place is always clean, the maintenance team is top notch and they always help when needed. The administrative staff responds quickly to my questions and queries. I would definitely recommend this to my friends.
12/19/2023
Updated Review
Current Resident 1028730
Verified Resident • 2022 - 2023
3.7
12/15/2023
I haven't lived in an apartment since 1979. Been a homeowner until last year (divorce). This is a pretty good place to be for an older divorced guy to live. Basics (grocery, gas station, dry cleaners, auto maintenance, pizzeria or two) are all close buy. And, for a large complex, its relatively quiet and I've always felt perfectly safe.
12/16/2023
Current Resident 1205297
Verified Resident • 2023
3.8
12/6/2023
Iv only lived here for a month so far. It is stressful trying to set up paperwork/signing process prior to moving in but the main office people will work with you the best they can to get it all in order. I work nights to I can't really say how the noise level is. Rent it quite a bit for a 1 bedroom place. If you don't have roommates or a really well paying job then this may be a place you'll just be getting by, maybe even with a good paying job by yourself you may have to budget strictly. but all places around here cost a lot though. In my opinion for this area in terms of all of the apartment complexes it's just a matter of how you like to live or willing to live for wanting to live in super fancy apartments for cost. This place has really nice front office people and really good maintenance crew as well if something happens inside your apartment. I give this place a 3.5 out of 5 star only because to me cost a month seems just a little high for this kind of apartment and I chose this place because of my work location. If cost was even 120-200$ cheaper a month for a 1 bedroom place this would be a 4.5 to 5 out of 5 star place.
12/6/2023
Prospective Resident 1193380
Verified Prospect • Visited 2023
4.3
10/26/2023
Good. I am looking forward to renting this apartment. I am satisfied with what I have seen so far. The apartment associate was knowledgeable enough to answer all my questions and very friendly. This is where I want to rent
10/27/2023
Updated Review
Current Resident 924771
Verified Resident • 2020 - 2023
5.0
10/9/2023
Very good community to live in , very clean and good neighborhood , security is good , very good for pets and good for walking all grocery stores are near by and metro station is close by to commute to dc
10/10/2023
Prospective Resident 1184691
Verified Prospect • Visited 2023
4.8
9/27/2023
Naurin was incredibly helpful and informative. Tour was enjoyable and comprehensive. Floor plans and virtual tour was incredibly helpful before touring in person. Leasing staff were very responsive and helpful.
9/27/2023
monakhorshid@gmail.com
Resident • 2021 - 2023
4.8
9/26/2023
Great Community, Best Staff!
I had a great experience at Broadlands Apartments! The community is everything I needed and Naurin was especially helpful. Maintenance was great as well. The playground, clubhouse and swimming pool were awesome.
9/26/2023
Updated Review
Current Resident 854577
Verified Resident • 2018 - 2023
4.2
9/8/2023
Love the community, amenities, proximity to shopping and healthcare. All staff are helpful and experienced. Growth brings new challenges and changes. Perhaps speed limits need to be reviewed, and better monitoring of trash standards as I'm seeing junk being left around the common grounds since rent controls were put in place.
9/8/2023
Current Resident 1177642
Verified Resident • 2023
4.8
9/6/2023
Excellent maintenance service. Community is quiet and residents are respectful to each other. I encourage other to move into this community with their family they won't regret it. Me and my wife are content.
9/7/2023
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,050 - $6,397
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,069 - $4,976
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $4,692
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $4,054
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,811 - $4,682
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 392 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,050 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.