4.5
4.5 rating
924 total reviews
(
407 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1360881
Verified Resident • 2025
4.7
8/21/2025
I enjoy this location so far. I just moved in and maintenance has been responsive and courteous. I appreciate the effort. I hope the level of effort will remain professional and I look forward to being here for some time.
8/21/2025
Updated Review
Current Resident 1181503
Verified Resident • 2023 - 2025
3.3
8/11/2025
This is a basic apartment community. These are not luxury apts. The maintenance staff is good and they fix issues quickly. It is located in an area that is easy to get too almost anything a person would need.
8/12/2025
Updated Review
Current Resident 1287173
Verified Resident • 2024 - 2025
5.0
8/11/2025
This is a very clean apartment complex. We love it here. Very convenient for school, parks and activities. Additionally, walking distance from shopping centers, restaurants and a minute away from the highway. Very quiet place. The schools are very good.
8/12/2025
Current Resident 1356770
Verified Resident • 2025
4.7
8/8/2025
Love our new community, from the staff that helped us apply and show the units. To the people who live in the community, everyone is very nice. The community areas are also very clean and the life guards are very friendly
8/8/2025
Current Resident 1355933
Verified Resident • 2023 - 2025
5.0
8/6/2025
Really great living here. Great apt. Excellent maintenance. Responsible management. The best decision you will make is to move here!!!! The community is nice and the property is well maintained. We lived at Broadlands for over two years and had almost zero problems the whole time.
8/7/2025
Current Resident 1354567
Verified Resident • 2017 - 2025
4.3
8/1/2025
It's a good, quiet and clean community. Maintenance staff is friendly and efficient. Front office is helpful. Amenities are nice. Limited parking areas for visitors. Is close to the grocery store, bus stops, parks and schools.
8/4/2025
Prospective Resident 1353566
Verified Prospect • Visited 2025
4.8
7/28/2025
Very kind and informative staff. The apartments are lovely and have a very nice view for an apartment. Van Metre properties are also very affordable for what they offer. I decided to apply to this apartment mostly because of the size of the apartment and the view and proximity to work.
7/29/2025
Current Resident 1352510
Verified Resident • 2025
5.0
7/24/2025
This neighborhood is very quiet and respectful. The maintenance staff here are very timely once an issue has been submitted to through the portal. Only been here for a month or so but no complaints at the moment!
7/29/2025
Current Resident 1351938
Verified Resident • 2023 - 2025
3.5
7/21/2025
Great so far, no much issues, I do enjoy living here. The only incident was when my car window was broken at the parking and I had to fix it myself since the lady at the management told me that there were no camera and nothing she could do about it.
7/23/2025
Current Resident 1350852
Verified Resident • 2025
4.0
7/16/2025
So far so good The community is very nice and apears very safe which is very good and final shout out is for the Office Staff specially Trinity and Celina both of them were very keen and supportive during the application process and the move in.
7/17/2025
Current Resident 1350245
Verified Resident • 2025
4.8
7/14/2025
I think its a good community. Most things work. We have only been here a couple of weeks since we moved in. It would be great if the stairs and common areas in the units could be swept/ cleaned more frequent.
7/17/2025
Current Resident 1349609
Verified Resident • 2020 - 2025
3.8
7/11/2025
I love the community specially the trees and greens areas and how close is from groceries and restaurants. Love living here. I feel secure and safe in the neighborhood. Close to schools. I ve been here for a while now.
7/11/2025
Current Resident 1348502
Verified Resident • 2024 - 2025
5.0
7/7/2025
I haven't had any issues here at the community. Maintenance responds fairly quickly to requests. The community is clean and quiet. The office tries to have community events, however it's hard to attend with certain work schedules. The pool area is very nice.
7/8/2025
Prospective Resident 1347319
Verified Prospect • Visited 2025
4.0
7/2/2025
Great Experience. Morgan was very friendly and did an awesome answering all of my questions. She should get a raise! Loved the design of the two bedroom apartment but was not a fan of the rental cost.
7/3/2025
Current Resident 1347270
Verified Resident • 2025
5.0
7/2/2025
I'm content and comfortable here. The amenities are great. It's quiet and there's a sense a privacy even in a community. I highly recommend these townhomes for anyone moving to the area. It's costly but worth it.
7/3/2025
Updated Review
Current Resident 1339443
Verified Resident • 2025
5.0
6/24/2025
This is a friendly quite safe community. The management team and the maintenance team shows their professional skills and knowledge. Fast response, fast action, easy to communicate with them. Great job and well done!
6/25/2025
Current Resident 1344482
Verified Resident • 2025
4.3
6/20/2025
I don't know anyone that lives here other than the office staff. I'm also not necessarily looking to get to know anyone. I don't plan on being here too much longer. The price is ridiculously high for an apartment that's NOT updated and on the top floor.
6/23/2025
Current Resident 1344462
Verified Resident • 2012 - 2025
4.8
6/20/2025
Have already communicated my experience at the community to the Broadlands staff. I would therefore request that the record of this experience be so noted per prior communications with the Broadlands staff.
6/23/2025
Current Resident 1339504
Verified Resident • 2017 - 2025
2.3
6/2/2025
Good at first but has gotten worse over the years. The residents are worse and there have been issues within the community. The valet trash service is awful. They are useless overall. Have told the office but they were on there side instead of listening to the resident who pays a lot to leave here.
6/3/2025
Current Resident 1338623
Verified Resident • 2024 - 2025
4.3
5/29/2025
I love this community. The staff and neighbors are friendly. Maintenance team is unbelievably quick in response. I also like the fact that a lot of staff live on site. Trash issue needs work. Except for the trash area, it's beautiful property.
6/2/2025
Prospective Resident 1337216
Verified Prospect • Visited 2025
5.0
5/21/2025
Very peaceful community, I liked seeing people out walking their dogs. For crying out loud, here I am typing in more than the minimum required characters. Oh still haven't reached 200. blah blah blah success!
5/27/2025
Updated Review
Current Resident 453634
Verified Resident • 2015 - 2025
5.0
5/19/2025
I have lived in the Broadlands community since 1999. The area is very convenient. You are close to everything, entertainment, shopping, and restaurants. The Broadlands Apartments are well maintained, and staff is always helpful.
5/27/2025
Updated Review
Current Resident 1216651
Verified Resident • 2024 - 2025
5.0
5/19/2025
My experience has been 100% positive. The apartments are beautiful and very quiet. The grounds are beautifully maintained. I've only had to submit two minor work requests, and both were handled promptly. Parking is plentiful. It's a wonderful place to live!
5/27/2025
Current Resident 1336135
Verified Resident • 2021 - 2025
5.0
5/15/2025
Great community and good staff. The community is very good. The homes are clean and then the staff is also great. The tenants are nice and service requests are are handled immediately, they are always responsive and courteous
5/15/2025
Current Resident 1335644
Verified Resident • 2025
3.2
5/12/2025
Fixed the fire alarm chirping on the day I reported it. Super helpful since the sound was making it difficult for me to begin to move into the townhouse. Thank you for changing the batteries. We greatly appreciate it
5/15/2025
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,050 - $6,397
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,069 - $4,976
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $4,692
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $4,054
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,811 - $4,682
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 392 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,050 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.