Broadlands Apartments
A+
A+
Award Winner
21799 Crescent Park Square, Ashburn, VA 20148

4.5

(1316 Reviews & Surveys)
$2,050 - $9,301/mo

Reviews

4.5 rating

924 total reviews

(

407 Verified

)

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Summarized by generative AI from text of customer reviews

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Current Resident 1360881

Verified Resident 2025

4.7

8/21/2025

I enjoy this location so far. I just moved in and maintenance has been responsive and courteous. I appreciate the effort. I hope the level of effort will remain professional and I look forward to being here for some time.

    Property Manager Response

    8/21/2025

    We re thrilled to hear you re enjoying your new home and that our maintenance team has made a great impression. We re excited to have you here and look forward to providing you with a great experience! Jennifer, Area Manager

    Updated Review

    Review Author Icon

    Current Resident 1181503

    Verified Resident 2023 - 2025

    3.3

    8/11/2025

    This is a basic apartment community. These are not luxury apts. The maintenance staff is good and they fix issues quickly. It is located in an area that is easy to get too almost anything a person would need.

      Property Manager Response

      8/12/2025

      We're glad to hear you appreciate our maintenance team's quick response and the convenient location. We value your input and are always here to help make your experience even better! Jennifer, Area Manager

      Updated Review

      Review Author Icon

      Current Resident 1287173

      Verified Resident 2024 - 2025

      5.0

      8/11/2025

      This is a very clean apartment complex. We love it here. Very convenient for school, parks and activities. Additionally, walking distance from shopping centers, restaurants and a minute away from the highway. Very quiet place. The schools are very good.

        Property Manager Response

        8/12/2025

        We're thrilled to hear you're enjoying the convenience, quiet atmosphere, and nearby amenities. It's great to know the location works so well for your family. We appreciate you being part of our community! Jennifer, Area Manager
        Review Author Icon

        Current Resident 1356770

        Verified Resident 2025

        4.7

        8/8/2025

        Love our new community, from the staff that helped us apply and show the units. To the people who live in the community, everyone is very nice. The community areas are also very clean and the life guards are very friendly

          Property Manager Response

          8/8/2025

          Thank you for the wonderful feedback! We're so glad to hear you're enjoying the community and had a great experience with our staff. It's fantastic to know you're connecting with neighbors and appreciating the clean spaces and friendly lifeguards. Welcome to the community! Jennifer, Area Manager
          Review Author Icon

          Current Resident 1355933

          Verified Resident 2023 - 2025

          5.0

          8/6/2025

          Really great living here. Great apt. Excellent maintenance. Responsible management. The best decision you will make is to move here!!!! The community is nice and the property is well maintained. We lived at Broadlands for over two years and had almost zero problems the whole time.

            Property Manager Response

            8/7/2025

            Thank you for your wonderful review! We re thrilled to hear you ve had such a positive experience and that our maintenance and management teams have met your expectations. It s great to know you ve enjoyed the community and well-maintained property during your time here. We re so glad you chose to call Broadlands home! Jennifer, Area Manager
            Review Author Icon

            Current Resident 1354567

            Verified Resident 2017 - 2025

            4.3

            8/1/2025

            It's a good, quiet and clean community. Maintenance staff is friendly and efficient. Front office is helpful. Amenities are nice. Limited parking areas for visitors. Is close to the grocery store, bus stops, parks and schools.

              Property Manager Response

              8/4/2025

              We re glad to hear you re enjoying the quiet, clean community and the friendly, efficient maintenance team. It s great that you find the amenities and location convenient! Jennifer, Area Manager
              Review Author Icon

              Prospective Resident 1353566

              Verified ProspectVisited 2025

              4.8

              7/28/2025

              Very kind and informative staff. The apartments are lovely and have a very nice view for an apartment. Van Metre properties are also very affordable for what they offer. I decided to apply to this apartment mostly because of the size of the apartment and the view and proximity to work.

                Property Manager Response

                7/29/2025

                Thank you for your kind words! We're thrilled you appreciate the staff, the lovely apartments, and the great value Van Metre properties offer. We're excited to welcome you to the community! Jennifer, Area Manager
                Review Author Icon

                Current Resident 1352510

                Verified Resident 2025

                5.0

                7/24/2025

                This neighborhood is very quiet and respectful. The maintenance staff here are very timely once an issue has been submitted to through the portal. Only been here for a month or so but no complaints at the moment!

                  Property Manager Response

                  7/29/2025

                  Thank you for your kind words! We're so glad you're enjoying the quiet and respectful atmosphere. It's great to hear our maintenance team has been timely welcome to the community! Jennifer, Area Manager
                  Review Author Icon

                  Current Resident 1351938

                  Verified Resident 2023 - 2025

                  3.5

                  7/21/2025

                  Great so far, no much issues, I do enjoy living here. The only incident was when my car window was broken at the parking and I had to fix it myself since the lady at the management told me that there were no camera and nothing she could do about it.

                    Property Manager Response

                    7/23/2025

                    Thank you for your feedback! We re glad to hear you re enjoying your time here overall. We re sorry to learn about the incident with your car and understand how frustrating that must have been. Please don t hesitate to reach out if there s anything we can assist with. Jennifer, Area Manager
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                    Current Resident 1350852

                    Verified Resident 2025

                    4.0

                    7/16/2025

                    So far so good The community is very nice and apears very safe which is very good and final shout out is for the Office Staff specially Trinity and Celina both of them were very keen and supportive during the application process and the move in.

                      Property Manager Response

                      7/17/2025

                      Thank you for your feedback! We're thrilled to hear you're enjoying the community and feeling safe. A special shoutout to Trinity and Celina for making your application and move-in process smooth they ll be delighted to hear your kind words! Jennifer, Area Manager
                      Review Author Icon

                      Current Resident 1350245

                      Verified Resident 2025

                      4.8

                      7/14/2025

                      I think its a good community. Most things work. We have only been here a couple of weeks since we moved in. It would be great if the stairs and common areas in the units could be swept/ cleaned more frequent.

                        Property Manager Response

                        7/17/2025

                        Thank you for your feedback! We're glad you're enjoying the community so far. We ll take note of your suggestion about cleaning the stairs and common areas more frequently. Let us know if there s anything else we can do to improve your experience! Jennifer, Area Manager
                        Review Author Icon

                        Current Resident 1349609

                        Verified Resident 2020 - 2025

                        3.8

                        7/11/2025

                        I love the community specially the trees and greens areas and how close is from groceries and restaurants. Love living here. I feel secure and safe in the neighborhood. Close to schools. I ve been here for a while now.

                          Property Manager Response

                          7/11/2025

                          We re thrilled to hear that you love the community, especially the beautiful green spaces and convenient location near groceries, restaurants, and schools. It s wonderful to know you feel secure and enjoy living here. We truly appreciate your long-term residency and look forward to continuing to provide you with a place you re proud to call home! Jennifer, Area Manager
                          Review Author Icon

                          Current Resident 1348502

                          Verified Resident 2024 - 2025

                          5.0

                          7/7/2025

                          I haven't had any issues here at the community. Maintenance responds fairly quickly to requests. The community is clean and quiet. The office tries to have community events, however it's hard to attend with certain work schedules. The pool area is very nice.

                            Property Manager Response

                            7/8/2025

                            Thank you for your feedback! We re glad to hear you re enjoying the clean and quiet community, as well as the pool area. We appreciate your input on the events and will keep it in mind as we plan future activities! Jennifer, Area Manager
                            Review Author Icon

                            Prospective Resident 1347319

                            Verified ProspectVisited 2025

                            4.0

                            7/2/2025

                            Great Experience. Morgan was very friendly and did an awesome answering all of my questions. She should get a raise! Loved the design of the two bedroom apartment but was not a fan of the rental cost.

                              Property Manager Response

                              7/3/2025

                              Thank you for your feedback! We re thrilled to hear Morgan provided such excellent service she s truly a star! We re glad you loved the apartment design. Jennifer, Area Manager
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                              Current Resident 1347270

                              Verified Resident 2025

                              5.0

                              7/2/2025

                              I'm content and comfortable here. The amenities are great. It's quiet and there's a sense a privacy even in a community. I highly recommend these townhomes for anyone moving to the area. It's costly but worth it.

                                Property Manager Response

                                7/3/2025

                                Thank you for your kind words and recommendation! We re thrilled to hear you re enjoying the amenities and the sense of privacy in our community. Your satisfaction means the world to us! Jennifer, Area Manager

                                Updated Review

                                Review Author Icon

                                Current Resident 1339443

                                Verified Resident 2025

                                5.0

                                6/24/2025

                                This is a friendly quite safe community. The management team and the maintenance team shows their professional skills and knowledge. Fast response, fast action, easy to communicate with them. Great job and well done!

                                  Property Manager Response

                                  6/25/2025

                                  Thank you for your kind words! We're thrilled to hear that you're happy with our community and team. Your support means a lot to us! Jennifer, Area Manager
                                  Review Author Icon

                                  Current Resident 1344482

                                  Verified Resident 2025

                                  4.3

                                  6/20/2025

                                  I don't know anyone that lives here other than the office staff. I'm also not necessarily looking to get to know anyone. I don't plan on being here too much longer. The price is ridiculously high for an apartment that's NOT updated and on the top floor.

                                    Property Manager Response

                                    6/23/2025

                                    Thank you for sharing your feedback. We re sorry to hear your experience hasn t been ideal. Feel free to reach out to our office team directly; we d love the chance to address your concerns. Jennifer, Area Manager JLapelosa@vanmetreco.com
                                    Review Author Icon

                                    Current Resident 1344462

                                    Verified Resident 2012 - 2025

                                    4.8

                                    6/20/2025

                                    Have already communicated my experience at the community to the Broadlands staff. I would therefore request that the record of this experience be so noted per prior communications with the Broadlands staff.

                                      Property Manager Response

                                      6/23/2025

                                      Thank you for sharing your experience with our staff. We've noted your feedback and appreciate you taking the time to communicate with us. Jennifer, Property Manager
                                      Review Author Icon

                                      Current Resident 1339504

                                      Verified Resident 2017 - 2025

                                      2.3

                                      6/2/2025

                                      Good at first but has gotten worse over the years. The residents are worse and there have been issues within the community. The valet trash service is awful. They are useless overall. Have told the office but they were on there side instead of listening to the resident who pays a lot to leave here.

                                        Property Manager Response

                                        6/3/2025

                                        Thank you for taking the time to share your feedback. We re sorry to hear about your concerns and your recent experience. Resident satisfaction is very important to us, and we deeply regret that we fell short of your expectations. We d like the opportunity to address these issues and work toward a resolution. Please reach out to our office or email us directly so we can discuss this further. Jennifer, Area Manager JLapelosa@vanmetreco.com
                                        Review Author Icon

                                        Current Resident 1338623

                                        Verified Resident 2024 - 2025

                                        4.3

                                        5/29/2025

                                        I love this community. The staff and neighbors are friendly. Maintenance team is unbelievably quick in response. I also like the fact that a lot of staff live on site. Trash issue needs work. Except for the trash area, it's beautiful property.

                                          Property Manager Response

                                          6/2/2025

                                          Thank you for your thoughtful feedback! We're thrilled to hear you re enjoying the sense of community and the quick response from our maintenance team. It s great to know our on-site staff makes a positive impact too! We truly appreciate your input about the trash area and will pass it along to our team to see how we can improve. If you have any specific suggestions, feel free to share we value your ideas! Thanks again for being part of our community! Jennifer, Area Manager
                                          Review Author Icon

                                          Prospective Resident 1337216

                                          Verified ProspectVisited 2025

                                          5.0

                                          5/21/2025

                                          Very peaceful community, I liked seeing people out walking their dogs. For crying out loud, here I am typing in more than the minimum required characters. Oh still haven't reached 200. blah blah blah success!

                                            Property Manager Response

                                            5/27/2025

                                            Thank you so much for your review! We're thrilled to hear you enjoyed the peaceful atmosphere and seeing neighbors out with their furry friends. It s great to know our community vibe left a positive impression on you. Jennifer, Area Manager

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 453634

                                            Verified Resident 2015 - 2025

                                            5.0

                                            5/19/2025

                                            I have lived in the Broadlands community since 1999. The area is very convenient. You are close to everything, entertainment, shopping, and restaurants. The Broadlands Apartments are well maintained, and staff is always helpful.

                                              Property Manager Response

                                              5/27/2025

                                              Thank you so much for your wonderful feedback! We're thrilled to hear that you've enjoyed living in the Broadlands community for so many years. It s great to know that you find the location convenient and our team helpful we take pride in maintaining a welcoming and well-kept environment for our residents. If there's ever anything else we can do for you, please don't hesitate to reach out! Jennifer, Area Manager

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1216651

                                              Verified Resident 2024 - 2025

                                              5.0

                                              5/19/2025

                                              My experience has been 100% positive. The apartments are beautiful and very quiet. The grounds are beautifully maintained. I've only had to submit two minor work requests, and both were handled promptly. Parking is plentiful. It's a wonderful place to live!

                                                Property Manager Response

                                                5/27/2025

                                                Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience and are enjoying the beautiful apartments and well-maintained grounds. Providing prompt service and a peaceful, comfortable living environment is always our goal, so it s great to know we ve met your expectations. If there s anything else we can do to make your experience even better, please don t hesitate to reach out! Jennifer, Area Manager
                                                Review Author Icon

                                                Current Resident 1336135

                                                Verified Resident 2021 - 2025

                                                5.0

                                                5/15/2025

                                                Great community and good staff. The community is very good. The homes are clean and then the staff is also great. The tenants are nice and service requests are are handled immediately, they are always responsive and courteous

                                                  Property Manager Response

                                                  5/15/2025

                                                  Thank you so much for your kind words! We're thrilled to hear that you re enjoying the community and appreciate our responsive staff. Your satisfaction means a lot to us, and we re grateful to have you as part of our community! If you ever need anything, we re here to help. Jennifer, Area Manager
                                                  Review Author Icon

                                                  Current Resident 1335644

                                                  Verified Resident 2025

                                                  3.2

                                                  5/12/2025

                                                  Fixed the fire alarm chirping on the day I reported it. Super helpful since the sound was making it difficult for me to begin to move into the townhouse. Thank you for changing the batteries. We greatly appreciate it

                                                    Property Manager Response

                                                    5/15/2025

                                                    Thank you for your kind words! We re so glad we could resolve the issue quickly and make your move-in smoother. If you need any further assistance, don t hesitate to reach out. Welcome to your new townhouse! Jennifer, Area Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Dogwood

                                                    1 Bed, 1 Bath | 812 sq. ft.

                                                    $2,050 - $6,397

                                                    See Floor Plan Details

                                                    The Maple

                                                    1 Bed, 1 Bath | 806 sq. ft.

                                                    $2,069 - $4,976

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Chestnut

                                                    2 Beds, 2 Baths | 1,184 sq. ft.

                                                    $2,522 - $4,692

                                                    See Floor Plan Details

                                                    The Hawthorne

                                                    2 Beds, 2 Baths | 1,127 sq. ft.

                                                    $2,632 - $4,054

                                                    See Floor Plan Details

                                                    The Redwood Town Home

                                                    2 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $2,811 - $4,682

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Cedar

                                                    3 Beds, 2 Baths | 1,436 sq. ft.

                                                    $3,365 - $9,301

                                                    See Floor Plan Details

                                                    The Spruce Town Home

                                                    3 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $3,925 - $9,206

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 83 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 392 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    3.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    83

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.54 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    • Private Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Broadlands Master Planned Community
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Fitness Park
                                                    • Furnished
                                                    • Hardwood Floors
                                                    • Individual Climate Control
                                                    • Kitchen Islands Available
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Package Acceptance
                                                    • Patio with Grilling Area
                                                    • Playground
                                                    • Pool
                                                    • Resident Activities
                                                    • Resident Reward Program
                                                    • Short Term Lease Available
                                                    • Two Sided Fireplaces Available
                                                    • Upgrade Appliance Package Available
                                                    • Vaulted Ceilings
                                                    • Verizon FiOS Internet and Cable Ready
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                                                    Leasing

                                                    Move into your new apartment by February 1st and receive 50% OFF your reservation fee!Don t miss this limited-time opportunity to secure your new home for less.Schedule your tour today or apply now to lock in this special!
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                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Van Metre Companies

                                                    A+
                                                    A+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Broadlands Apartments Rated?
                                                    Based on 1316 number of votes by renters, Broadlands Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.54 days to their community reviews in the past year.
                                                    Who manages Broadlands Apartments?
                                                    Van Metre Companies
                                                    What is the pet policy at Broadlands Apartments?
                                                    Dogs Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    Cats Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Beds

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                                                    Baths

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                                                    Under New Management

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                                                    Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,050 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.