4.5
4.5 rating
924 total reviews
(
407 Verified
)
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Summarized by generative AI from text of customer reviews
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Thao_L
Resident • 2026
5.0
1/13/2026
Today Emerson came and help me put a new washing machines. He did good job, he so nice. Thank you for helping me, thank you so much. i love living in broadband apt, everything good. customers services good too!
1/13/2026
Current Resident 1396488
Verified Resident • 2020 - 2026
3.8
1/6/2026
I like living at Broadlands apartment. The maintainance is mostly helpful and the people in the neighbourhood are mostly respectful and kind too. The location is good too, so I'd say my experience here is decent
1/6/2026
Updated Review
Current Resident 1394183
Verified Resident • 2024 - 2025
4.8
12/24/2025
Great place to live all round. The location and facilities are good, the apartment is large and comfortable and it all works for what we need. The rental rate is a little expensive though in the current market.
12/26/2025
Updated Review
Current Resident 431658
Verified Resident • 2018 - 2025
5.0
12/24/2025
I've had a good experience living here. I appreciate how the Apts, the landscaping, are well kept. And when something breaks down in the apartment, the maintenance crew come to fix it immediately. They are always professional and friendly.
12/26/2025
Aznan_K
Resident • 2020 - 2025
4.7
12/16/2025
Maintenance Rating
I have been living in this neighborhood for quite some time and the maintenance crew has never disappointed me! Last night our heat broke and thing morning upon putting up maintenance request these 2 gents showed up within minutes! They got the problem fixed and very extremely professional! Again thanks to Alexis Portillo and Emerson!
12/17/2025
Current Resident 1387592
Verified Resident • 2025
5.0
11/25/2025
Great attention to detail by the maintenance team when resolving issues! I have been here for only a few months but the team has always been prompt when maintenance issues cropped up. Nothing major, just the normal wear and tear with domestic items.
11/25/2025
Current Resident 1386440
Verified Resident • 2017 - 2025
4.3
11/19/2025
i've been living here since 2017. i like it here and plan on staying here for as long as i can. the maintenance team is quick and very accommodating when it comes to scheduling. the office staff are nice and i love that they like to throw little parties during the holidays.
11/19/2025
Updated Review
Current Resident 1377495
Verified Resident • 2023 - 2025
5.0
11/15/2025
This community is the best place to live I'm not joking. I've never seen a community like this before. It's very nice, clean, and quiet, and I haven't had a single problem since we moved here. The parking is great, the staff are very kind and welcoming, and the maintenance team is truly top-notch. You won't find a team like this anywhere else. I don't want to leave this community unless I absolutely have to. If you're looking for somewhere safe, clean, and comfortable, this is the place to be
11/17/2025
Updated Review
Current Resident 1310110
Verified Resident • 2024 - 2025
4.8
11/5/2025
Great property, very clean and well maintained, attentive staff in the front office. Convenient location: close to shopping, grocery stores, post office. About 1.5 miles to Ashburn Silver Line Metrorail station.
11/7/2025
Prospective Resident 1379190
Verified Prospect • Visited 2025
5.0
10/20/2025
I thoroughly enjoyed our tour at the Broadlands and hope that we can become future residents! This location is perfect for the school that we want for our family and it has great access to local eateries and shopping centers. I enjoyed the townhome floor plan, and the availability of detached garages is definitely something we will need.
10/21/2025
Updated Review
Current Resident 1261622
Verified Resident • 2022 - 2025
4.0
10/13/2025
I've loved living here ? it's been the perfect location for work, coaching, and staying close to my family. When I moved in, I didn't mind paying the rent because I valued the sense of safety and community that came with living in a gated neighborhood. However, the gate hasn't been functioning properly for quite some time, and there have been a few incidents in the neighborhood recently. It would be wonderful if residents were kept more informed about community updates or safety concerns ? communication goes a long way in helping everyone feel secure and connected. That said, the staff in the office and the maintenance team have been absolutely five-star ? always extremely responsive, understanding, and helpful. They truly make living here enjoyable, and I would gladly refer others to this community because of them. I truly enjoy living here and would love to stay, but with another rent increase, it's becoming difficult for me to afford.
10/14/2025
Current Resident 1375348
Verified Resident • 2025
5.0
10/6/2025
It's a very peaceful neighborhood and the staff is amazing . We love our neighbors and I love the schools in this area. Take advantage of the beautiful community. Come take a look for your self and I promise you won't be disappointed
10/7/2025
Current Resident 1373433
Verified Resident • 2025
4.3
9/29/2025
Broadlands Apartments is a great community! The surrounding area is beautiful and the layout is very nice. I like the easy access to trails and parks nearby. The apartments are clean and full of natural light.
9/30/2025
Current Resident 1373301
Verified Resident • 2024 - 2025
4.7
9/29/2025
This is a great community to live in. The management team works very quick when issues arise. The management team is very easy to communicate with regarding any questions or concerns. I recently just resigned the lease for another year!
9/30/2025
Prospective Resident 1373293
Verified Prospect • Visited 2025
4.3
9/29/2025
The overall community was very pleasant, with excellent finishes and a great location. However, the small size of the community was a significant drawback. The gym, garages, and other amenities were also surprisingly small.
9/29/2025
Current Resident 1371880
Verified Resident • 2025
5.0
9/24/2025
I love the community so far. It is a safe and quiet neighborhood. A great area to grow/raise a family. Quality schools around with great support in helping children with special needs! Highly recommended!
9/29/2025
Current Resident 1371236
Verified Resident • 2024 - 2025
5.0
9/22/2025
Living in this community has been a great experience. The location is very convenient, with shopping and restaurants close by, and the grounds are always well maintained. Maintenance requests are completed quickly, and the staff is professional, helpful, and welcoming. Parking is easy, and the overall atmosphere feels safe and comfortable. This community truly provides a pleasant and worry-free living environment, and I would highly recommend it to anyone looking for a new home.
9/23/2025
Current Resident 1371082
Verified Resident • 2023 - 2025
5.0
9/21/2025
I absolutely love everything about Broadlands Apartments. It is beautiful, the grounds and buildings are well maintained and the staff is professional and attentive. The trails, parks, and grounds are beautiful all year long.
9/23/2025
Updated Review
Current Resident 985166
Verified Resident • 2022 - 2025
4.8
9/17/2025
I really enjoy living in this community. It's a clean, safe, and welcoming environment for individuals and families alike. The neighborhood feels secure, and I often see families out walking or kids playing at the local parks, which are well-maintained and offer great recreational options. The streets are clean, and there's a strong sense of pride among residents in keeping the area looking good. Schools in the area are excellent and easily accessible, also Local amenities such as grocery stores, restaurants, and healthcare facilities are just a short distance away. I love it here.
9/23/2025
Updated Review
Current Resident 1327597
Verified Resident • 2023 - 2025
5.0
9/15/2025
I have been living here since January of 2023 and it has been wonderful! Very quiet and clean neighborhood, lots of places to comfortably walk, maintenance and staff are very kind. I love living here!
9/15/2025
Current Resident 1367679
Verified Resident • 2025
5.0
9/10/2025
I just moved to Broadlands apartments 1 week ago wiyh my family and our dog, and so far everything has been great. Staff are very kind and helpful, the gym has everything I need and the surrounding area are great for walking.
9/11/2025
Updated Review
Current Resident 1348476
Verified Resident • 2025
5.0
9/1/2025
We have only lived here for a short time, but so far this is one of the best communities we have lived. cannot wait to continue to live here and get truly settled in. Maintenance has been really responsive and helpful.
9/2/2025
Current Resident 1364206
Verified Resident • 2021 - 2025
3.3
8/31/2025
I prefer not not to write a review but if I must then first I would like to say the surrounding area is a draw since there are many walking trails , but it is disappointing that many residents do not pick up after their dogs and rules don't seem to be enforced, there isn't enough parking for residents and guests regularly park in resident spots without consequences, it makes me feel that I am not valued as a resident
9/2/2025
Updated Review
Current Resident 1363681
Verified Resident • 2018 - 2025
5.0
8/29/2025
I've lived here for several years, and it's been a great experience overall. The staff in the office are friendly, and responsive, and maintenance requests are handled quickly and professionally. I appreciate how well the property is maintained, and I've always felt comfortable and safe in this community.
9/2/2025
Current Resident 1362278
Verified Resident • 2024 - 2025
5.0
8/25/2025
My experience here has been absolutely amazing. I have loved everything about living here. The staff is great, maintenance is super quick and very good, grounds are kept clean, there is always plenty of parking, apartments are quite well sound proofed. I would recommend The Broadlands to anyone looking for a home in Ashburn!
8/26/2025
The Dogwood
1 Bed, 1 Bath | 812 sq. ft.
$2,050 - $6,397
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 806 sq. ft.
$2,069 - $4,976
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,184 sq. ft.
$2,522 - $4,692
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,127 sq. ft.
$2,632 - $4,054
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,538 sq. ft.
$2,811 - $4,682
See Floor Plan Details
The Cedar
3 Beds, 2 Baths | 1,436 sq. ft.
$3,365 - $9,301
See Floor Plan Details
The Spruce Town Home
3 Beds, 2.5 Baths | 1,538 sq. ft.
$3,925 - $9,206
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 83 reviews)
Noise
4.6
Grounds
4.7
Safety
4.4
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 392 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
83
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.54 days
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Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,050 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.