Woodland Park Apartments
A+
A+
Award Winner
13025 Elm Tree Drive, Herndon, VA 20171

4.4

(2618 Reviews & Surveys)
$1,859 - $5,391/mo

Reviews

4.4 rating

1882 total reviews

(

929 Verified

)

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Michael_G690

ProspectVisited 2023

4.7

12/23/2023

Amazing Apartments

Gervon Robinson Is the top dog of leasing consultants! Extremely helpful and answered our many questions. Very professional, cordial and knowledgeable. We looked at three apartments and was impressed with how nice they all were.

    Property Manager Response

    12/26/2023

    We are so happy you enjoyed your tour of Woodland Park with Gervon! I'll be sure to pass along your kind words and I appreciate your feedback! Please don't hesitate to reach out should you have any further questions. Vinita Butler, Property Manager
    Review Author Icon

    Current Resident 1207481

    Verified Resident 2022 - 2023

    4.8

    12/11/2023

    Overall the area is nice and clean There used to be parking issues. However, after some effort taken by the company the issue is much better now. However, I would advise to assign a parking spot for each apt

      Property Manager Response

      12/11/2023

      We thank you for your feedback and are happy to hear you are liking the efforts made by our team to address parking issues. Happy Holidays! Vinita Butler, Property Manager
      Review Author Icon

      Current Resident 1204886

      Verified Resident 2021 - 2023

      4.0

      12/4/2023

      Rents are reasonable when compared to other communities in the area. Apartments are old and the insulation is very bad especially during winters. The home gets super cold during winters. Also, facilities are very limited

        Property Manager Response

        12/5/2023

        Thank you for your feedback and I'm sorry you feel that our amenities are limited. Woodland Park offers a charming clubhouse, rentable pub room, swimming pools, tot-lot, and bark park along with a gym. I'd like to speak with you to go over what other amenities you are looking for if you wouldn't mind reaching out to me at your convenience. Vinita Butler, Property Manager
        Review Author Icon

        Mihriye Kubra_D

        ProspectVisited 2023

        5.0

        12/1/2023

        Amazing Customer Service

        Gervon was amazing during our tour. The weather was crazy cold and he did not even hesitate to take us to tour at the property. He was very caring to my mom and about her health issues. He was very professional, yet friendly. All my questions were answered. Apartments were also nice and clean. I really enjoyed my tour and how we were treated at the propertyAlso I must mentioned that I was followed up after thr tour with phone call and emails. Top notch service!!!

          Property Manager Response

          12/2/2023

          We are so happy to hear you enjoyed your tour of our community and we truly appreciate your feedback. We hope you and your family consider calling Woodland Park your next home. Please don't hesitate to reach out should you have any more questions. Vinita Butler, Property Manager
          Review Author Icon

          Prospective Resident 1201139

          Verified ProspectVisited 2023

          5.0

          11/20/2023

          My leasing agent Melissa was amazing. She was very knowledgeable and professional. She listened to my needs. Took me to tour two different units. I loved both places. I did decide one place would better suit mine and my family's needs over the other.

            Property Manager Response

            11/20/2023

            We are so happy to hear you had such a wonderful tour with Melissa! We are happy you found a home for your family here and look forward to welcoming you all to Woodland Park! Vinita Butler, Property Manager
            Review Author Icon

            Current Resident 1199753

            Verified Resident 2023

            2.7

            11/15/2023

            Moving is already a stressful situation and the leasing agent that leased us the apartment added to that stress. She never placed any tickets in for the issues we saw upon moving in. She did not provide all information up front and essentially wasted our time. We were not in the apartment for a month and have had several water leaks and we had to ask multiple times because they never came back when they said they would. The leasing agents can never answer a question the first time they have to call someone else. I like where we live but it is unfortunate that the team leasing and taking care of the property don't work together, care about what they do, or follow up about anything.

              Property Manager Response

              11/16/2023

              We apologize for any communication and maintenance issues you've had while here at Woodland Park! I'd love to speak with you directly to go over all you issues if you wouldn't mind reaching out to me at your convenience. Vinita Butler, Property Manager VButler@woodlandparkapt.com

              Updated Review

              Review Author Icon

              Current Resident 1011656

              Verified Resident 2017 - 2023

              4.0

              11/13/2023

              Quiet, easy access to public transportation , great community events, great shopping nearby. Friendly staff willing to help resolve any issues that arrive. Maintenance staff is very professional and knowledgeable.

                Property Manager Response

                11/15/2023

                We are happy to hear you are enjoying your home here at Woodland Park! We look forward to seeing you around and appreciate your feedback. Vinita Butler, Property Manager
                Review Author Icon

                Current Resident 937788

                Verified Resident 2021 - 2023

                4.2

                11/13/2023

                commute is very convenient, and its very close to restaurants and shops. Whenever maintenance is required staff will assist immediately and they are very helpful. overall need to improve apartment security

                  Property Manager Response

                  11/15/2023

                  We thank you for your feedback and are happy to hear you are enjoying our convenient location. We look forward to seeing you around. Vinita Butler, Property Manager

                  Updated Review

                  Review Author Icon

                  Current Resident 990084

                  Verified Resident 2004 - 2023

                  3.2

                  11/10/2023

                  The The property did have security do not have security anymore. Head gates don't have gates anymore. What's very helpful when you had a box room for you. It was good to have a package room don't have a package room anymore. It was good to see the ground being kept up every week. We don't have that anymore. The grass is not being treated and you got people with dogs. Just poop in anywhere. Felt safe living on property don't feel safe anymore.

                    Property Manager Response

                    11/15/2023

                    I'm so sorry to hear that you have felt your experience here has declined and I would love to speak with you to go over any issues and work towards a resolution. Please reach out to me directly at VButler@woodlandparkapt.com. Vinita Butler, Property Manager

                    Updated Review

                    Review Author Icon

                    Current Resident 1133343

                    Verified Resident 2023

                    5.0

                    11/10/2023

                    Very good. All complete...................................................

                      Property Manager Response

                      11/10/2023

                      Thank you for your review and star rating! Happy to hear everything is going well! Vinita Butler, Property Manager
                      Review Author Icon

                      Prospective Resident 180496

                      ProspectVisited 2023

                      4.2

                      11/8/2023

                      Knowledgeable and more than willing to accomodate

                      As new applicants, the information-gathering process may be daunting. Melissa was extremely helpful with answering our questions and had plenty of knowledge to share. She was more than willing to do a live tour with us over Microsoft Teams which was immensely helpful as we do not live in the area currently. Overall great experience working with her.

                        Property Manager Response

                        11/9/2023

                        We are so happy to hear you enjoyed your virtual tour with Melissa! I'll be sure to pass along your kind words. Please don't hesitate to reach out should you have any further questions. Vinita Butler, Property Manager
                        Review Author Icon

                        Prospective Resident 812597

                        ProspectVisited 2023

                        4.2

                        11/4/2023

                        Impressed

                        Ms Medina showed me two places I was interested in. On time, professional and knowledgeable. I have been looking at quite a few places in the areas within my desired price range, and based on what I've see, this one rates high on the list of places of I've looked at.

                          Property Manager Response

                          11/6/2023

                          We thank you for your feedback and are glad to hear you enjoyed your tour here at Woodland Park! Please don't hesitate to reach out should you have any further questions! Vinita Butler, Property Manager
                          Review Author Icon

                          Current Resident 1194407

                          Verified Resident 2023

                          4.8

                          10/30/2023

                          We nearly lived a year in this property and we are happy say that we have enjoyed everything this property offers. It's a very cozy community with great maintenance and leasing office service. We have had our request taken care of immediately each time we needed something. Most likely sticking around until we purchase a place for ourselves.

                            Property Manager Response

                            11/1/2023

                            We've been so happy to have you this last year and truly appreciate your feedback! I'll be sure to pass along your kind words to the team and we look forward to seeing you around. Vinita Butler, Property Manager
                            Review Author Icon

                            Current Resident 1191530

                            Verified Resident 2022 - 2023

                            4.7

                            10/20/2023

                            Great location and neighborhood. Everything needed is within walking distance. Room sizes are large. Maintenance requests are handled timely and in a friendly manner. Two pools on the premises are a plus.

                              Property Manager Response

                              10/23/2023

                              Happy to hear you are enjoying your home here and taking advantage of the amenities here at Woodland Park! Thank you for your feedback! Vinita Butler, Property Manager
                              Review Author Icon

                              Current Resident 1190461

                              Verified Resident 2023

                              3.3

                              10/17/2023

                              We are New to woodlands society but good spacious place for walk and parks. Play are for kids are nice. Yet to experience and explore more as we recently moved in. Hope to have longer stay here and make good memories.

                                Property Manager Response

                                10/18/2023

                                Welcome to Woodland Park! We are so happy to have you and appreciate your feedback. We look forward to seeing you around the community and at upcoming resident events. Vinita Butler, Property Manager
                                Review Author Icon

                                Current Resident 1190135

                                Verified Resident 2023

                                5.0

                                10/17/2023

                                The property is very nice. We visited many properties but this is the one we liked in first place. The apartments are spacious, airy and neat. The staff was very cooperative in doing the formalities and the maintenance service is quick here.

                                  Property Manager Response

                                  10/17/2023

                                  We are happy to hear you and your family are enjoying your home here at Woodland Park! Thank you for your feedback and time in writing this review. We look forward to seeing you around. Vinita Butler, Property Manager
                                  Review Author Icon

                                  Current Resident 1185659

                                  Verified Resident 2019 - 2023

                                  5.0

                                  10/1/2023

                                  Overall is been good, I like the community, I like the fact I can walk across the street to go grocery shopping. I feel safe walking my pet, and she loves the doggie park. I've been living here since 2019 and the management team is so helpful. Thank you guys!

                                    Property Manager Response

                                    10/2/2023

                                    Thank you for taking the time to leave this review. We are so thankful to hear that you have called us home since 2019! We will pass along your kind words to the leasing team. Vinita Butler, Property Manager
                                    Review Author Icon

                                    Prospective Resident 611801

                                    ProspectVisited 2023

                                    4.2

                                    9/28/2023

                                    Toured Dogwood - awesome

                                    We toured the Dogwood with Melissa. She was an awesome guide, showed us everything to love about Woodland Park, and gave us tons of great and helfpul information. The apartment seems really nice, i will definitely be applying. Again, kudos to Melissa for being such a friendly and informative guide.

                                      Property Manager Response

                                      9/28/2023

                                      Thank you for taking the time to write this review. We are so thankful that you have decided to call Woodland Park your new home! We will pass along the positive feedback to Melissa, and we can't wait to see you around the community. Vinita Butler, Property Manager
                                      Review Author Icon

                                      Current Resident 1126308

                                      Verified Resident 2023

                                      4.5

                                      9/6/2023

                                      This community is amazing. There are lots of activities to do, a sense of comradery, and people are genuinely nice. The staff is very accommodating and will answer any questions you have. The biggest issue is actually getting in contact with people at the office. Calling usually works, however, when you can't take the time to call, and you try and email, you never get any kind of response back which is really frustrating especially if you are moving from another state

                                        Property Manager Response

                                        9/7/2023

                                        Thank you for your feedback and I'm so sorry to hear you've had issues getting in touch with the leasing office. You can always reach out to your community captain or contact me directly at VButler@woodladnparkapt.com. Vinita Butler, Property Manager

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1054287

                                        Verified Resident 2022 - 2023

                                        3.8

                                        9/4/2023

                                        Community is good, clean. Maintenance stuffs are fantastic. Apt quality is good too but the flooring is the worst in my last 14 years experience in different states/countries. And if your downstair neighbor is holding less tolerance level, then you can't even walk fast on carpet (not wooden floor yet)? it's horrible experience.

                                          Property Manager Response

                                          9/5/2023

                                          Thank you for your feedback and time in writing this review. I'd love to speak with you to go over your experience if you could please reach out to me directly at VButler@woodlandparkapt.com. Vinita Butler, Property Manager
                                          Review Author Icon

                                          Current Resident 1175401

                                          Verified Resident 2022 - 2023

                                          4.8

                                          8/30/2023

                                          Great place to live. Staff is attentive, maintenance comes very quick if there's ever an issue. Nice pool, nice gym. I always feel extremely safe. My home is cozy and cute. Wonderful community to live in!

                                            Property Manager Response

                                            9/1/2023

                                            Thank you so much for your feedback! We're happy to hear you are enjoying your home here at Woodland Park! We look forward to seeing you around the community! Vinita Butler, Property Manager

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1065585

                                            Verified Resident 2022 - 2023

                                            4.2

                                            8/28/2023

                                            My significant other and I love our apartment and really enjoy living in the Woodland Park Apartment complex. We especially enjoy the location of the complex to all the nearby town centers. We have had no issues since we've moved in, and would highly recommend to anyone looking for a new apartment!

                                              Property Manager Response

                                              8/28/2023

                                              We are so happy to have you and your significant other! Thank you for your feedback and time in writing this review and for recommending our community as well! Vinita Butler, Property Manager
                                              Review Author Icon

                                              Current Resident 1173185

                                              Verified Resident 2023

                                              3.7

                                              8/23/2023

                                              So far, the community seems to be a nice quite one. The presence of a gate with code access is surely a welcome one after my last apartment complex. The leasing staff that I was in contact with however, was not the most helpful as I was out of the country when looking to start renting but getting the needed information from him was very difficult to say the least.

                                                Property Manager Response

                                                8/24/2023

                                                I am so sorry you had issues with communication with our team. Please reach out to me if you have any unresolved issues at VButler@woodlandparkapt.com. Vinita Butler, Property Manager

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 981728

                                                Verified Resident 2020 - 2023

                                                3.8

                                                8/16/2023

                                                Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

                                                  Property Manager Response

                                                  8/18/2023

                                                  Thank you for your review! Vinita Butler, Property Manager
                                                  Review Author Icon

                                                  Current Resident 1170263

                                                  Verified Resident 2022 - 2023

                                                  4.2

                                                  8/14/2023

                                                  Good .......... !!!! Very good service. Parking always available. Quiet neighbors.........it's a good place to live.... the community is friendly. When you need some maintenance they were always available and very attentive.

                                                    Property Manager Response

                                                    8/15/2023

                                                    We are so happy to hear you are enjoying your experience here at Woodland Park! Thank you for your feedback! Vinita Butler, Property Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Dogwood

                                                    1 Bed, 1 Bath | 819 sq. ft.

                                                    $1,859 - $4,605

                                                    See Floor Plan Details

                                                    The Maple

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $2,029 - $4,512

                                                    See Floor Plan Details

                                                    The Dogwood Loft

                                                    1 Bed, 1 Bath | 1,014 sq. ft.

                                                    $2,072 - $4,734

                                                    See Floor Plan Details

                                                    The Oak

                                                    1 Bed, 1 Bath | 824 sq. ft.

                                                    $2,074 - $4,494

                                                    See Floor Plan Details

                                                    Birch

                                                    1 Bed, 1 Bath | 779 - 858 sq. ft.

                                                    $2,118 - $4,655

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Magnolia

                                                    2 Beds, 2 Baths | 1,050 sq. ft.

                                                    $2,333 - $4,858

                                                    See Floor Plan Details

                                                    The Chestnut

                                                    2 Beds, 2 Baths | 1,110 sq. ft.

                                                    $2,440 - $4,377

                                                    See Floor Plan Details

                                                    The Chestnut Loft

                                                    2 Beds, 2 Baths | 1,305 sq. ft.

                                                    $2,755 - $5,391

                                                    See Floor Plan Details

                                                    The Hawthorne

                                                    2 Beds, 2 Baths | 1,289 sq. ft.

                                                    $2,785 - $5,133

                                                    See Floor Plan Details

                                                    The Redwood Town Home

                                                    2 Beds, 2.5 Baths | 1,290 sq. ft.

                                                    $2,870 - $4,615

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 137 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores (from 736 surveys)

                                                    Post-Tour Survey

                                                    4.4

                                                    Move-In Survey

                                                    4.4

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.0

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    137

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.3 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Internet Cafe
                                                    • Alarm
                                                    • Bark Park
                                                    • Cat Friendly
                                                    • Clubhouse with Kitchen
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Fitness Park
                                                    • Floor to Ceiling Windows
                                                    • Furnished
                                                    • Granite Kitchen Countertops
                                                    • High Ceilings
                                                    • High-Speed Internet and Cable
                                                    • Individual Climate Control
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony or Terrace
                                                    • Rentable Pub Room
                                                    • Resident Activities
                                                    • Resident Reward Program
                                                    • Short Term Lease Available
                                                    • Tennis Court
                                                    • Tiled Bathrooms
                                                    • Upgrade Appliance Package Available
                                                    • Walk In Closets
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                                                    Leasing

                                                    Discover Elegance in Luxury Apartments Herndon VA Located in the heart of Herndon, Virginia, Woodland Park offers a variety of modern one, two, and three-bedroom apartments and townhomes. These spacious pet-friendly apartments feature walk-in closets, expansive windows, custom kitchen cabinetry with granite countertops, and individual washer and dryers. Woodland Park raises the bar on upscale living even further by offering a charming clubhouse, rentable pub room, swimming pools, tot-lot, and bark park. Ideally located next to Route 28 and the Dulles Toll Road, Woodland Park makes commuting easy. Our community provides easy access to Dulles International Airport, Reston Town Center, and the Wiehle-Reston East Metro Station. Tour today and make Woodland Park- HOME. From the moment you walk in the door.
                                                    Show Less

                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Van Metre Companies

                                                    A+
                                                    A+
                                                    Communities
                                                    30

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Woodland Park Apartments Rated?
                                                    Based on 2618 number of votes by renters, Woodland Park Apartments is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Park Apartments?
                                                    Woodland Park Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Woodland Park Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Woodland Park Apartments?
                                                    Woodland Park Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Woodland Park Apartments?
                                                    Woodland Park Apartments is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Woodland Park Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Woodland Park Apartments?
                                                    Woodland Park Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.3 days to their community reviews in the past year.
                                                    Who manages Woodland Park Apartments?
                                                    Van Metre Companies
                                                    What is the pet policy at Woodland Park Apartments?
                                                    Dogs Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                    Cats Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Woodland Park Apartments is a 779 - 1,305 sq. ft. apartment in Herndon in zip code 20171. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,859 - $5,391. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.