Woodland Park Apartments
A+
A+
Award Winner
13025 Elm Tree Drive, Herndon, VA 20171

4.4

(2609 Reviews & Surveys)
$1,859 - $5,860/mo

Reviews

4.4 rating

1882 total reviews

(

929 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

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Updated Review

Review Author Icon

Current Resident 1025517

Verified Resident 2022 - 2023

4.0

1/2/2023

Pro: I rarely hear my neighbors so the sound proofing is pretty good. 2 bedroom apartment layout is great, plenty of space. Con: Internet that you have to pay for sucks. Price, like everything else in the area is astronomical. Parking is at a premium and super tight spots.

    Property Manager Response

    1/3/2023

    We do appreciate your feedback and happy to hear your are enjoying your apartment home. We do apologize for any issues you are experiencing and if you should need to speak with me please don t hesitate to reach out to me in the office or by email. Vinita Butler, Property Manager VButler@woodlandparkapt.com
    Review Author Icon

    Current Resident 1098148

    Verified Resident 2022

    4.8

    12/28/2022

    Super helpful and professional staff. The community is well maintained and the apartments are really nice. Any issues I had upon moving in were addressed immediately and surpassed my expectations. Really satisfied with my decision to move here.

      Property Manager Response

      12/28/2022

      We're so happy you chose Woodland Park as your home! We look forward to seeing you around the community and wish you the happiest New Year! Vinita Butler, Property Manager
      Review Author Icon

      Current Resident 1096455

      Verified Resident 2019 - 2022

      4.8

      12/21/2022

      certainly recommend for anyone looking in this area as this community is very good and well maintained.It is having good school zone and close to other shopping centers and has good connectivity.It is 2 miles away from W&OD trail for bikers

        Property Manager Response

        12/21/2022

        Thank you for recommending our community and for taking the time to provide your feedback. We know your time is valuable but truly love hearing from our residents. We look forward to seeing you around. Happy Holidays! Vinita Butler, Property manager
        Review Author Icon

        Current Resident 1095894

        Verified Resident 2021 - 2022

        4.2

        12/19/2022

        Staff is helpful and maintenance is quick and professional. Cons: Resident bikes are removed by maintenance without notice. Rodents keep eating through walls to come inside. Community entry arms are not adequate, the last access point allows for cars to drive right through.

          Property Manager Response

          12/19/2022

          Thank you for your feedback and we are sorry we haven't yet provided you with a 5-star experience. Please don't hesitate to reach out if you should need anything now or in the future. Happy Holidays! Vinita Butler, Property Manager VButler@woodlandparkapt.com

          Updated Review

          Review Author Icon

          Current Resident 1011139

          Verified Resident 2022

          5.0

          12/19/2022

          Great community, infrastructure, center of various happenings in the area. Near to various restaurants , stores and financial institutions and schools and parks and entertainment areas. Overall good .

            Property Manager Response

            12/19/2022

            We are happy to hear you like your home here and the surrounding community. Thank you for your time in writing this review and happy holidays! Vinita Butler, Property Manager
            Review Author Icon

            Current Resident 1092261

            Verified Resident 2022

            5.0

            12/7/2022

            It was great to have worked with Sergio, who was guided me through our process and helped me get great place to live. Also community is well Maintained & staff is very friendly for kind of support you need. I greatly appreciate their service towards residents.

              Property Manager Response

              12/7/2022

              We are so happy you chose our community as your home! I'll be sure to pass along your kind words to Sergio. Please don't hesitate to reach out to us if you should need anything now or in the future. Happy Holidays! Vinita Butler, Property Manager
              Review Author Icon

              Current Resident 1090020

              Verified Resident 2022

              4.5

              12/1/2022

              Camilo the maintenance tech was and is amazing. Very meticulous and customer friendly. He came in and fixed the problems and asked if there were any other problems that he could take a look at. Respectful and kept me up to date on the status of the work order.

                Property Manager Response

                12/1/2022

                We're so pleased to hear that you had a wonderful experience with our maintenance team! Please don't hesitate to reach out if you should need anything now or in the future. Vinita Butler, Property Manager

                Updated Review

                Review Author Icon

                Current Resident 559089

                Verified Resident 2021 - 2022

                3.5

                11/28/2022

                Our experience with this community has been mixed. The management is lacking. I'm unsure that they know how to run an apartment complex as they do not seem to use common sense. They had one community-wide event and announced that residents should come to the office prior to the event to get their voucher for the food truck. Turns out, they didn't count the number of apartments in the community and so some tenants did not get a voucher. They way that they communicate is sporadic. They'll stick a notice on your door for routine maintenance but not when tree trimming is taking place in the vicinity of your apt so your car may get towed. For the tree trimming they sent one email over a month ago about the tree trimming and they did include a highlighted map of where not to park in the first phase of the trimming but that was the last communication. I believe that I've previously made complaints on this platform and the leasing manager did reach out to me to set up an in-person meeting with her but when I gave her dates and times I was available, I never heard from her again. I can continue.....

                  Property Manager Response

                  11/28/2022

                  We're sorry to hear that you've experienced issues in communication with our team here. I would love to speak with you to go over any and all issues and work to resolve them as quickly as possible. Happy Holidays! Vinita Butler, Property Manager VButler@woodlandparkapt.com
                  Review Author Icon

                  Current Resident 1089210

                  Verified Resident 2022

                  4.0

                  11/28/2022

                  Good people but rents are increased so much and think its may not worth what we are living for! Security is not much great too. they should at least maintain some security cameras in the community which are not visible to prevent thefts!!

                    Property Manager Response

                    11/28/2022

                    We appreciate your feedback and time in writing this review. If you should need to discuss anything at all please don't hesitate to reach out to me directly in the leasing office. Vinita Butler, Property Manager VButler@woodlandparkapt.com
                    Review Author Icon

                    Prospective Resident 1089199

                    Verified ProspectVisited 2022

                    5.0

                    11/28/2022

                    Great staff! Jose was hands down the best! Loved the renovated apartments! Beautiful community and I love the fact that the leasing agents have assigned areas to check in on the tenets to make sure communication is frequent.

                      Property Manager Response

                      11/28/2022

                      We are so happy to hear you are enjoying the community captain program! We aim to provide the very best in customer service and are happy to hear you are pleased with the customer service provided by our team here! appreciate your feedback! We look forward to seeing you around! Vinita Butler, Property Manager
                      Review Author Icon

                      Current Resident 1089027

                      Verified Resident 2021 - 2022

                      3.2

                      11/27/2022

                      Leasing team is lethargic, dont show interest on customers need. Difficult to reach after you move in. Apartments are nice and its in center of city, maintenance staff are friendly and helpful. Lot of corporate office near by making these apartments a good choice of living.

                        Property Manager Response

                        11/28/2022

                        I'm so sorry to hear you've had a less-than-stellar experience with our team here. I'd love to speak with you and go over any and all issues if you would reach out to me at your convenience at VButler@woodlandparkapt.com. Vinita Butler, Property Manager
                        Review Author Icon

                        Current Resident 1088025

                        Verified Resident 2022

                        4.2

                        11/23/2022

                        Do not use my comments on the internet...................................................

                          Property Manager Response

                          11/25/2022

                          Thank you for your star rating! Vinita Butler, Property Manager
                          Review Author Icon

                          Current Resident 1086618

                          Verified Resident 2021 - 2022

                          5.0

                          11/18/2022

                          Excelente, es un lugar maravilloso para vivir. Tiene una atenci?n muy buena, adem?s le ayudaron en todo momento cuando realice la aplicaci?n para vivir ac?. Estoy muy feliz de haberme mudado a este lugar.

                            Property Manager Response

                            11/20/2022

                            Bienvenidos a Woodland Park! Estamos muy felices de tenerte y esperamos verte por aqu ! Vinita Butler, Property Manager
                            Review Author Icon

                            Current Resident 1083728

                            Verified Resident 2022

                            5.0

                            11/9/2022

                            One of the best apartment communities we have ever lived in. Great community with ample amenities, spacious and clean apartment units, awesome staffs. We highly recommend Woodland Park Apartment. Cheers!

                              Property Manager Response

                              11/10/2022

                              Wow! Thank you so much for your kind words! Thank you for recommending our community. We look forward to seeing you around! Vinita Butler, Property Manager
                              Review Author Icon

                              Current Resident 712140

                              Verified Resident 2021 - 2022

                              3.8

                              11/2/2022

                              Maintenance has been fantastic! Quick service with courteous and kind professionalism. Xxxxxxxxxxcccxcccxccxccccccccccccccccccccccccccccccccccxxxx

                                Property Manager Response

                                11/2/2022

                                We are so happy to hear you are liking your home here at Woodland Park! Please let us know if there's anything we can do to turn your experience here into a 5-star one! Vinita Butler, Property Manager
                                Review Author Icon

                                Current Resident 1076995

                                Verified Resident 2021 - 2022

                                5.0

                                10/19/2022

                                We love this community! It is clean, family friendly, has two great pools and a fantastic maintenance team. We are able to communicate effectively with the leasing office when we have questions. We also love the valet trash feature! Really happy here!

                                  Property Manager Response

                                  10/20/2022

                                  Thank you for your feedback and time in writing this review. We're happy to hear you and your family are loving your home here at Woodland Park! We look forward to seeing you aorund! Vinita Butler, Property Manager

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 844456

                                  Verified Resident 2020 - 2022

                                  4.5

                                  10/5/2022

                                  Maintenance and landscaping are kept up and well done. Calls to maintenance when repairs are needed are handled professionally and quickly. There are not assigned parking spaces, but I have never found it difficult to find a place to park. It is quiet and peaceful environment.

                                    Property Manager Response

                                    10/5/2022

                                    We are so happy to hear you are liking your home here at Woodland Park! Please let us know if there's anything we can do to turn your experience here into a 5-star one! Vinita Butler, Property Manager
                                    Review Author Icon

                                    Ram_K259

                                    ProspectVisited 2022

                                    4.3

                                    9/30/2022

                                    Review about community and tour

                                    The community was very huge, calm, neat and pleasant. Triniti D Thompson was very sweet and guided us to show the available layouts. It was a nice experience seeing the community. Looking forward to sign lease based on best price:).

                                      Property Manager Response

                                      9/30/2022

                                      We look forward to you being a part of our community! Please don't hesitate to reach out if you should have any questions! Vinita Butler, Property Manager
                                      Review Author Icon

                                      Current Resident 1068408

                                      Verified Resident 2022

                                      5.0

                                      9/21/2022

                                      Good experience so far. Quick response to issues reported. Friendly staff. House was hand covered to me in good condition as they promised and no issues in move in. Community is maintained cleanly and good Neighborhood.

                                        Property Manager Response

                                        9/22/2022

                                        Welcome to Woodland Park! We are so happy you chose to call our community home! We look forward to seeing you around. Vinita Butler, Property Manager
                                        Review Author Icon

                                        Current Resident 1067830

                                        Verified Resident 2022

                                        5.0

                                        9/19/2022

                                        It's is a very good community. I really appreciate your efforts. Very neat and clean place. Nice service by the staff. There is a Good gym for work out .Loyal workers are working here.Good room and appartment .

                                        Property Manager Response

                                        9/20/2022

                                        We're so happy to hear you are enjoying your home and community here at Woodland Park! Thank you for your feedback and please don't hesitate to reach out if you should need anything now or in the future. Vinita Butler, Property Manager
                                        Review Author Icon

                                        Current Resident 1066870

                                        Verified Resident 2022

                                        4.8

                                        9/16/2022

                                        Happy with this community. Office personnel and courteous and helpful Maintenance is on time. Payment of rent and utilities is streamlined and easy via the online portal. Overall a good experience and recommended.

                                          Property Manager Response

                                          9/19/2022

                                          Thank you for your feedback and time in writing this review. We are happy to hear you are enjoying your home here at Woodland Park and that you are pleased with the customer service you have received! Vinita Butler, Property Manager
                                          Review Author Icon

                                          Current Resident 1066245

                                          Verified Resident 2022

                                          3.8

                                          9/14/2022

                                          The community is very good. The apartment is good. Would be more helpful if leasing team was communicative and let us know in advance about everything needed and answer all questions as early as possible.

                                            Property Manager Response

                                            9/15/2022

                                            Thank you for your time in writing this review. I don't fully understand your grievances and would love to speak with you at your convenience if you wouldn't mind reaching out to me at your convenience. Vinita Butler, Property Manager VButler@woodlandparkapt.com
                                            Review Author Icon

                                            Current Resident 1060786

                                            Verified Resident 2022

                                            4.0

                                            8/31/2022

                                            So far our move in day was great. Except for some fixtures like bath tub and window apartment is in great shape. I'll enjoy staying here. The best party about the community is easy access to good groceries stores and walkable distance to them.

                                              Property Manager Response

                                              8/31/2022

                                              Welcome to Woodland Park! We're so happy to have you and appreciate your feedback. Please don't hesitate to reach out if you should need anything now or in the future. Vinita Butler, Property Manager
                                              Review Author Icon

                                              h9000458359@gmail.com

                                              Resident 2021 - 2022

                                              5.0

                                              8/23/2022

                                              Today we went to see new homes at woodland part. Nabil wassel who is working there showed couple of houses with very good manner and with high patience. He explained very well to all my questions. It is good experience.

                                                Property Manager Response

                                                8/23/2022

                                                We are happy to hear you enjoyed your leasing experience! Please don't hesitate to reach out if you should have any further questions! Vinita Butler, Property Manager
                                                Review Author Icon

                                                Current Resident 1055074

                                                Verified Resident 2022

                                                5.0

                                                8/15/2022

                                                The community is very clean and very well maintained. The community also looks very safe. The access to shopping locations, offices and transits makes it well suited for living. The staffs are also very friendly and responsive.

                                                  Property Manager Response

                                                  8/15/2022

                                                  We're happy to hear you're enjoying your home here at Woodland Park and the surrounding community! Vinita Butler, Property Manager

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  The Dogwood

                                                  1 Bed, 1 Bath | 819 sq. ft.

                                                  $1,859 - $4,605

                                                  See Floor Plan Details

                                                  The Dogwood Loft

                                                  1 Bed, 1 Bath | 1,014 sq. ft.

                                                  $2,022 - $4,627

                                                  See Floor Plan Details

                                                  The Maple

                                                  1 Bed, 1 Bath | 832 sq. ft.

                                                  $2,029 - $4,512

                                                  See Floor Plan Details

                                                  The Oak

                                                  1 Bed, 1 Bath | 824 sq. ft.

                                                  $2,074 - $4,494

                                                  See Floor Plan Details

                                                  Birch

                                                  1 Bed, 1 Bath | 779 - 858 sq. ft.

                                                  $2,118 - $4,655

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Magnolia

                                                  2 Beds, 2 Baths | 1,050 sq. ft.

                                                  $2,333 - $4,858

                                                  See Floor Plan Details

                                                  The Chestnut

                                                  2 Beds, 2 Baths | 1,110 sq. ft.

                                                  $2,440 - $4,377

                                                  See Floor Plan Details

                                                  The Chestnut Loft

                                                  2 Beds, 2 Baths | 1,305 sq. ft.

                                                  $2,645 - $5,860

                                                  See Floor Plan Details

                                                  The Hawthorne

                                                  2 Beds, 2 Baths | 1,289 sq. ft.

                                                  $2,782 - $5,133

                                                  See Floor Plan Details

                                                  The Redwood Town Home

                                                  2 Beds, 2.5 Baths | 1,290 sq. ft.

                                                  $2,870 - $4,615

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A+
                                                  A+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 137 reviews)

                                                  Noise

                                                  4.2

                                                  Grounds

                                                  4.5

                                                  Safety

                                                  4.0

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.6

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 727 surveys)

                                                  Post-Tour Survey

                                                  4.4

                                                  Move-In Survey

                                                  4.4

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  137

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.3 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage Lot
                                                  • Other
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Internet Cafe
                                                  • Alarm
                                                  • Bark Park
                                                  • Cat Friendly
                                                  • Clubhouse with Kitchen
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Fitness Park
                                                  • Floor to Ceiling Windows
                                                  • Furnished
                                                  • Granite Kitchen Countertops
                                                  • High Ceilings
                                                  • High-Speed Internet and Cable
                                                  • Individual Climate Control
                                                  • Large Dog Friendly
                                                  • On-Site Maintenance
                                                  • Package Receiving Service
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony or Terrace
                                                  • Rentable Pub Room
                                                  • Resident Activities
                                                  • Resident Reward Program
                                                  • Short Term Lease Available
                                                  • Tennis Court
                                                  • Tiled Bathrooms
                                                  • Upgrade Appliance Package Available
                                                  • Walk In Closets
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                                                  Leasing

                                                  Discover Elegance in Luxury Apartments Herndon VA Located in the heart of Herndon, Virginia, Woodland Park offers a variety of modern one, two, and three-bedroom apartments and townhomes. These spacious pet-friendly apartments feature walk-in closets, expansive windows, custom kitchen cabinetry with granite countertops, and individual washer and dryers. Woodland Park raises the bar on upscale living even further by offering a charming clubhouse, rentable pub room, swimming pools, tot-lot, and bark park. Ideally located next to Route 28 and the Dulles Toll Road, Woodland Park makes commuting easy. Our community provides easy access to Dulles International Airport, Reston Town Center, and the Wiehle-Reston East Metro Station. Tour today and make Woodland Park- HOME. From the moment you walk in the door.
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                                                  Leasing Options

                                                    • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Van Metre Companies

                                                  A+
                                                  A+
                                                  Communities
                                                  30

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Woodland Park Apartments Rated?
                                                  Based on 2609 number of votes by renters, Woodland Park Apartments is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Woodland Park Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Woodland Park Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.3 days to their community reviews in the past year.
                                                  Who manages Woodland Park Apartments?
                                                  Van Metre Companies
                                                  What is the pet policy at Woodland Park Apartments?
                                                  Dogs Allowed
                                                  Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                  Cats Allowed
                                                  Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths

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                                                  Under New Management

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                                                  Woodland Park Apartments is a 779 - 1,305 sq. ft. apartment in Herndon in zip code 20171. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,859 - $5,860. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.