4.4 rating
1882 total reviews
(
929 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 982996
Verified Resident • 2021
1.8
12/20/2021
Don't not move here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't not move here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't not move here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12/20/2021
Ddoherty24
Resident • 2020 - 2021
5.0
12/20/2021
Very quiet neighborhood! Umair helped us find the right place at the last minute. He was very polite and courteous and made the leasing process very easy. The woodland park neighborhood has a trash valet system and private parking making for a very pleasant living experience. I would recommend this neighborhood to anyone.
12/20/2021
Updated Review
Current Resident 760545
Verified Resident • 2020 - 2021
2.8
12/13/2021
Initially, I had a very positive experience here. However, after about six months its all gone downhill. Residents leave trash everywhere, openly do drugs both in their units (which stinks up my apartment) and while walking around the community, and illegally set off fireworks at night and do not clean up the fireworks when they're done. Unleashed dogs are frequently seen, neighbors host loud parties at night after "quiet hours", and people will frequently block driveways/road access by leaving their cars running with the hazards on. Maintenance staff is fantastic but the office staff is largely indifferent to enforcing leasing agreements. Overall, I love my unit and the location and the responsiveness of the maintenance crew but the safety issues within my community (both sanitary and physical safety) and the lack of improvement have caused me to question whether I would be better suited living somewhere else in a cleaner, safer community.
12/13/2021
1MikeTomlin
Resident • 2020 - 2021
5.0
11/30/2021
I’ve been here for only a year. I have been extremely pleased how fast maintenance responds. Umair is my favorite leasing agent. He knows the tenants by name and is always ready to assist. Umair’s professional demeanor is truly refreshing. Make sure you ask for Umair when you make your appointment to view your next home here.-Ms. Talley
11/30/2021
Current Resident 975643
Verified Resident • 2019 - 2021
3.7
11/24/2021
Overall the environment is clean. Some improvements: 1. Not very safe anymore. I lost my bike that was parked on the side of the building. The previous management barred keeping bikes in breeze ways so I parked mine on the designated bike parking spots. But it was stolen. Right now, I've been seeing a black defective bike parked on the building's breezeway under the stairs, it was not confiscated. My first bike was confiscated because I failed to remove it before the set deadline. 2. All gates are wide open now. Why is that? I think the metal gate should be put to use rather than the present system which is always out of order anyways. It just doesn't work effectively and efficiently. If gates remain open wide like this, then this community is less safe. Look, I lost my bike. What's next? 3. Some residents don't pick up after their pets. I see pet litters on the grass when I go for walks. I nearly stepped on them few times. I read your memos regarding this matter, but some residents just don't follow. So I don't know how other communities deal with this issue.
11/25/2021
Prospective Resident 945412
Prospect • Visited 2021
5.0
11/24/2021
Umair Saeed was very helpful and answered all my questions thoroughly. He smelled delightful and was very pleasant to work with. He said I was invited to visit the community anytime. He also followed up with me after my visit to ensure I was satisfied with my experience.
11/25/2021
Current Resident 938716
Resident • 2018 - 2021
5.0
11/24/2021
Umair Saeed has been so helpful during my residency at Woodland Park apartments. He has gone above and beyond to make sure my apartment is up to standards and has helped me get in touch with maintenance when needed. On the maintenance side, Will has helped us out time and time again to make sure issues are resolved thoroughly and in a timely manner. The neighborhood is great and we have met so many friendly neighbors through trips to the dog park.
11/24/2021
skelly1097
Resident • 2020 - 2021
4.5
11/24/2021
The community is well kept, the maintenance staff is wonderful very nice and genuine, and respond quickly to maintenance requests. Umair in the office is always helpful and timely in responses and will go out of his way to accommodate you.
11/24/2021
Current Resident 890046
Resident • 2021
4.0
11/21/2021
Been here for 2 months so far and everything is great (minus some neighbor being loud) but overall great place! Thanks to Umair for helping me and my girlfriend lease from here! I would highly recommend this place to anyone and everyone
11/22/2021
KimB21
Resident • 2021
3.7
11/21/2021
My husband and I moved in about 6 months ago. We are happy with our experience here so far, the complex is well maintained. The maintenance staff is very responsive and professional. We also have really enjoyed working with Umair in the leasing office, he is very personable and professional. Always happy to help and very responsive.
11/21/2021
Abdullaht
Resident • 2021
5.0
11/19/2021
I was searching for an apartment mid September and came across Van Metre. As soon as I came into the Elm Tree location, Umair Saeed welcomed me. He was very professional, showed me multiple units and always answered all questions. He didn’t hide any information and was super upfront. I still contact him time to time and he’s always there when I need help. Recommend Van Metre and the awesome people!
11/19/2021
Current Resident 971689
Verified Resident • 2020 - 2021
4.7
11/15/2021
The complex is well maintained. The maintenance staff is incredibly responsive and professional and always gets to the bottom of whatever issue has arisen. There isn't a weight limit on dogs and there are several units that are certainly big enough to accommodate bigger dogs! There's plenty of sidewalks to walk on throughout the complex, where a loop is easily over a mile. This is a very family friendly complex with lots of children. Parking late at night can be an issue in some of the more dense areas, however it is free for yourself and guests! There is a very conveniently located grocery store that is walking distance, or a very easy drive. Lots of apartment/townhome configurations are available with prices on par with other places in the area - which can be expensive because of the Northern Virginia area. This is a great complex to live in!
11/15/2021
Resident 168610
Verified Resident • 2021
3.7
11/12/2021
Great community underwhelming maintenance support. Office staff are friendly and helpful. The unit was clean with fresh paint and well maintained. Only concern is that maintenance requests are not completed in one visit. Most have required multiple attempts
11/13/2021
Calvinmclaughlin26
Resident • 2017 - 2021
5.0
11/11/2021
Me and my wife have lived at Woodland Park for almost 4 years. We have been pleased with our residency here. The apartments are very nice and comfortable. The maintenance and office communication is prompt and responsive. Umar from the leasing office is great. He’s very knowledgeable of the complex and is personable as well.
11/12/2021
gradgrl08@gmail.com
Resident • 2021
4.8
11/11/2021
We moved in to Woodland Park in June 2021 and have been very happy so far. The neighborhood is quiet and family oriented with nice amenities. We worked with Umair Saeed through our lease process and he was professional and really helped us find the right apartment for us. We were only going to sign a short term lease and ended up extending because of how happy we are here. Maintenance has been really responsive to all of our requests. Very happy!
11/11/2021
Jturne10
Resident • 2021
5.0
11/10/2021
When I arrived to the community, the leasing agent Umair was very helpful and showed me the different floorplans available. After discussing my needs we were able to find a great unit within my budget. In the few months I have lived in Woodland Park I have been impressed with the community's attention to detail. Maintenance attempts to resolve all issues in a timely fashion. The community is well kept and the residents are all friendly and kind. The location is ideal, being that it is so close to the airport and other major highways. I would recommend this location to others search for an apartment in the Herndon area.
11/10/2021
Current Resident 967340
Verified Resident • 2021
4.7
11/3/2021
The moving in process was very smooth. Aly Sharp, leasing agent, was available to answer any questions that we had prior to our move. On move in day, the process was very simple and straightforward to getting our keys and signing necessary paperwork. The apartment itself was extremely clean, and everything was in good condition. The neighborhood has been quiet and is very clean and welcoming. We are very pleased with our choice to move here.
11/4/2021
Current Resident 966666
Verified Resident • 2021
1.7
11/1/2021
Office staff is unresponsive to serious issues such as package management and available parking for residents (lots of non-residents park here and take up rent-payer spots). Office instead focuses on superfluous social events (with the same taco truck each time). Office workers do not follow their posted mask rules and the amenities are nothing to write home about.
11/2/2021
Current Resident 966520
Verified Resident • 2021
1.5
11/1/2021
Less than 3 months and I am regretting moving here. It takes forever to get someone to answer the phone, even if they do they give you the office number and they don't answer either. Maintenance team is very poor manage I have been a week without a washer, 2 team member showed up and did not fix the problem, emergency tickets are just for jokes because they won't care to help you.
11/1/2021
Current Resident 965228
Verified Resident • 2018 - 2021
4.8
10/27/2021
Good apartment complex to consider renting. There are many types of apartments to choose from . Service requests are handled promptly. They could have more space for children to play. There is a dog park for dog owners.
10/27/2021
Updated Review
Current Resident 785572
Verified Resident • 2020 - 2021
4.3
10/25/2021
I have lived in the community for two years and so far my experience has been great. The community is quiet and clean for the most part. Although the maintenance staff does a good job of keeping the premises clean, there are a few residents who put their trash out when they are not supposed to, and some who do not clean up after their pets.
10/25/2021
Current Resident 963815
Verified Resident • 2021
3.5
10/23/2021
NIce quiet safe neighborhood. Convenient to shopping and the metro and the major highways. Very nice club room and fitness center. Good professional staff, although many are young and not always knowledgeable.
10/25/2021
Updated Review
Current Resident 873279
Verified Resident • 2021
4.3
10/13/2021
It's great so far. A nice, fairly quiet community that feels safe. Parking is rarely an issue, there's some fun community offerings, and it's a great location to Harris Teeter, Giant, and other stores. Overall, I'm liking it!
10/14/2021
Brendan_D
Resident • 2021
5.0
10/1/2021
This is my girlfriend's and I's first apartment and we couldn't be happier. When touring the apartment the first time, our leasing consultant Sonam was extremely helpful and knowledgeable. She was able to answer every question we had and was very patient. When we decided to go for it, she walked us through the entire application and signing process and continuously checked in to see if we had any questions or needed any help. The apartment itself is very spacious and has everything we need. It's also in a great location. Very close to bars, restaurants, grocery stores, gyms, entertainment, and shopping.
10/5/2021
Current Resident 952532
Verified Resident • 2021
4.0
9/27/2021
The move-in guidance was clear and comprehensive delivered by knowledgeable and responsive staff. In the interaction I had had with the management company since moving in they have always been professional and very helpful. So far the apartment and management company have met or exceeded expectations.
9/28/2021
The Dogwood
1 Bed, 1 Bath | 819 sq. ft.
$1,859 - $4,605
See Floor Plan Details
The Dogwood Loft
1 Bed, 1 Bath | 1,014 sq. ft.
$2,022 - $4,627
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 832 sq. ft.
$2,029 - $4,512
See Floor Plan Details
The Oak
1 Bed, 1 Bath | 824 sq. ft.
$2,074 - $4,494
See Floor Plan Details
Birch
1 Bed, 1 Bath | 779 - 858 sq. ft.
$2,118 - $4,655
See Floor Plan Details
Magnolia
2 Beds, 2 Baths | 1,050 sq. ft.
$2,333 - $4,858
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,110 sq. ft.
$2,440 - $4,377
See Floor Plan Details
The Chestnut Loft
2 Beds, 2 Baths | 1,305 sq. ft.
$2,645 - $5,860
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,289 sq. ft.
$2,782 - $5,133
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,290 sq. ft.
$2,870 - $4,615
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 137 reviews)
Noise
4.2
Grounds
4.5
Safety
4.0
Office Staff
4.3
Maintenance
4.6
Neighborhood
4.6
Survey Scores (from 727 surveys)
Post-Tour Survey
4.4
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
137
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.3 days
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Woodland Park Apartments is a 779 - 1,305 sq. ft. apartment in Herndon in zip code 20171. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,859 - $5,860. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.