4.4 rating
1882 total reviews
(
929 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 502957
Verified Resident • 2015 - 2018
3.2
6/20/2018
I was happy with services for 3 years until recently. I was charged for 300$ in fines by van metre which has changed my mind. I am not going to continue with stay at van metre as soon as my lease is done.
6/21/2018
Current Resident 501717
Verified Resident • 2016 - 2018
3.3
10/17/2018
Very good experience with woodland...................................................
6/19/2018
Current Resident 501516
Verified Resident • 2017 - 2018
4.7
6/18/2018
We moved to Woodland Park after downsizing from a single family home. We knew it would be an adjustment but weren't sure what to expect. We were pleasantly surprised by the attentiveness & friendliness of the office staff. The property is very nice & the amenities are so convenient.
6/18/2018
Current Resident 499816
Verified Resident • 2017 - 2018
4.8
6/13/2018
Very good apartment and service was really good on maintenance side. The exterior and interiors are really good and my kitchen is really good. Only one drawback is there is small community hall for birthday party or small parties
6/14/2018
Current Resident 219247
Resident • 2018
5.0
6/6/2018
Thank you Emily and Courtney for helping me register online and for always assiting me with everything I need! The best community I have ever lived in and hope to continue for many more years. I have really enjoyed the pool over the past few weeks with my family.
6/7/2018
Current Resident 496125
Verified Resident • 2018
4.8
6/5/2018
While I've only lived in Woodland Park apartments for a couple of weeks, I've been happy with everything so far. Most impressive was when my air conditioning broke on Sunday afternoon of Memorial day weekend, maintenance staff was at my apartment within 15 minutes and my air conditioner was working again a few hours later. Most apartment complexes would not have spent the money to have someone service an air conditioner on a weekend, let alone a holiday weekend, but Woodland Park did!
6/6/2018
Current Resident 495085
Verified Resident • 2018
4.3
6/2/2018
The staff are all helpful, open and willing to fix any issues. The community is conveniently located within walking distance of a shopping center and my place of work. I am still very new to the community, but it has been a good experience so far!
8/3/2018
Current Resident 494861
Verified Resident • 2017 - 2019
3.8
4/29/2019
Its a beautiful community, great neighbors, very accessible staff, very close to many great things like grocery, services, places to eat, main roads, etc. Pet friendly and very green. I have recommended it to people and will continue to do so.
6/4/2018
Current Resident 493133
Verified Resident • 2018
3.3
12/3/2018
Unfortunately, I do not have a good experience to share. - Leasing office staff is rude. - Do not care to respond to email. - I still haven't got referral check. - Internet services are not good. - When I moved in, there was a lot of pets waste left uncleaned on stairs for months.I see that this has improved a lot now! - A lot of cockroaches issue. - There is a lot of delay in communication. Would appreciate a lot if this is improved.
5/30/2018
Current Resident 487505
Verified Resident • 2010 - 2018
4.7
5/14/2018
The apartments are a good size, well maintained, as is the whole community area. The staff are nice to deal with, friendly and helpful. Overall living in this area is pleasant, with most neighbors being friendly, and considerate. I enjoy living here.
5/15/2018
Current Resident 487503
Verified Resident • 2009 - 2018
3.8
5/14/2018
From 2009-2016, office staff and Maintanence was great, recent years have seen a decline, I was continplating leaving last year but thought to give you another chance to improve....because of office issues and turn over my renewals were "misplaced" causing my rent to significantly go up over the last few years even though I had submitted the renewal after your first requests of renewing several months prior to the end of my renewal date, however I have been charged the month prior rate due to your office mis-staffing or incompetence issue.
5/15/2018
Current Resident 487475
Verified Resident • 2017 - 2018
5.0
5/14/2018
The property is beautiful, clean and quiet. The staff is very helpful and courteous. The apartments are modern, spacious and absolutely gorgeous. Close to shopping, restaurants and am AMC Theater. I am enjoying Woodland Park immensely.
5/15/2018
Current Resident 485895
Verified Resident • 2018 - 2019
5.0
2/8/2019
Safe, and also convenient to groceries and bus stops. Maintenance is good, close to my workplace. Clean neat and well maintained, friendly neighbors, spacious parking. However it would be great if there was a lift
5/11/2018
Current Resident 484427
Verified Resident • 2017 - 2018
3.7
5/7/2018
The apartment is great, nice layout and nicely updated. The maintenance staff are great and always available. Front office staff is great and always available to answer any questions. The HVAC system needs to be changed.
5/7/2018
Current Resident 483274
Verified Resident • 2018 - 2019
4.8
1/7/2019
This has been the best value per square foot. The community is clean, quiet, and well-kept. The staff are courteous and prompt. The location is really fantastic - there is a metro stop nearby and easy access to the airport. The apartment units are well-maintained and clean.
5/4/2018
Current Resident 483251
Verified Resident • 2017 - 2018
4.0
5/3/2018
Community is clean and good, amenities are satisfactory. Insufficient parking space for the residents, no option to choose the services or operator for internet and cable, the gates are always kept open even during the nights make it open for anybody to get into the community.
5/7/2018
Current Resident 479553
Verified Resident • 2017 - 2018
3.0
4/24/2018
Awful, they gave me an apartment with a different layout than I was told I signed my lease for. They didn't care to help address the problems due to the different layout without costing me more money. Kids in the community are constantly unsupervised and playing soccer on the tot lot area, which results in my apartment being hit with the ball as the goal. I was originally quoted for a price significantly cheaper but due to the leasing office error the apartment I was looking to rent at that price was already rented before my meeting. Once they were able to find me another apartment the quote was no longer honored, on move in day I discovered the layout was different too.
4/25/2018
Current Resident 479290
Verified Resident • 2015 - 2018
3.0
4/23/2018
Poor internet connection. Plus forced to use directv when their service and reception is miserable. Rent increase to amounts that don't compare well with other offerings in the area. Fitness center was mostly broken.
4/23/2018
Current Resident 478563
Verified Resident • 2016 - 2018
3.7
4/20/2018
The location and apartment is very good. But the office staffs' service is very poor. Office staff should be more reliable and professional. More events should be organized so that neighbors can have more health interaction.
4/23/2018
Current Resident 477938
Verified Resident • 2018
4.8
4/18/2018
I recently moved into Woodland park and the experience has been great. Very helpful and friendly staffs, great community, safe and organized environment. I particularly liked how organized things are here and the support of the staffs so far is very commendable. Keep up the good work guys!
4/19/2018
Current Resident 470319
Verified Resident • 2017 - 2018
4.2
3/30/2018
Great apartment that is newly renovated. Rent is on the higher side but it aligns with the area. I did not have any maintenance related issues so I cannot comment on the quality of the maintenance staff. Common areas are kept very clean and staff members were helpful and kind.
4/17/2018
Current Resident 469911
Verified Resident • 2018
4.5
3/28/2018
Location is very convenient for job location clean neigborhood with excellent restaurants and 24 hour grocery store across the street makes this community a great place to live. Location just 10 minutes from airport is just great
4/3/2018
msembler
Resident • 2017 - 2018
3.8
3/12/2018
The units here are well laid out and spacious, which is great. The unit alone will make you want to stay here. While it is expected for there to be issues in any community, some issues here are not very well thought out by management and staff. For example. there seem to be continuing issues with the leasing staff and parking. If you rent a townhome (which are among the larger and more expensive units), you are told that you have the garage and driveway in front of your place. When you arrive, you find out there is an additional fee for this. There are residents who chose to pay this fee, and there are others who do not. Poor communication on part of the leasing office. It seems to be causing parking issues in the community as there are seem to be more and more residents opting not to pay for a reserved spot in front of their unit. Be advised, if you pay the fee to park in the driveway in front of your unit, you are not allowed to park elsewhere in the community. You can only park in that spot. Nowhere else. Ever. If you do not pay the fee, you can have up to 5 residents with vehicles who are given spots for free! This does not seem fair to those who pay extra! Management's solution is to add another leaseholder to the lease or pay for an additional spot! Not right! And to tell a families who are living in the community to add another tenant to their home is not only unprofessional but seems very tacky. Who would want to live in a place where there are multiple families and tenants in a given unit, and why would Management offer this as a solution? Additionally, if you live in a townhome unit, the garage access/side door is typically less than one foot away from the front door of that unit. If you opt not pay for the garage, you do not know who will be right there at the front door of your unit as that garage can be rented out to another tenant. Also, the garages are under the living room area and it is not well insulated. You can hear the garage door go up and down as it is very loud, and in the colder months, if the garage door goes up and down, it is hard to keep the floors warm. I gave the staff "two stars" as there are a couple (two to three people) who are helpful, professional and fair.
3/14/2018
Current Resident 455306
Verified Resident • 2018
4.7
2/19/2018
a nice community that is pet friendly and offers many amenities. extremely close to shopping, restaurants and transportation. convenient to major roads yet far enough away to provide some element of quiet.
3/12/2018
Current Resident 449241
Verified Resident • 2017 - 2018
3.7
5/7/2018
Good place to live in single. For family more parking place is required and children play area too is required.. Rest all are good. Apartment is very spacious. Office and maintenance Staff are very courteous.
2/14/2018
The Dogwood
1 Bed, 1 Bath | 819 sq. ft.
$1,859 - $4,605
See Floor Plan Details
The Dogwood Loft
1 Bed, 1 Bath | 1,014 sq. ft.
$2,022 - $4,627
See Floor Plan Details
The Maple
1 Bed, 1 Bath | 832 sq. ft.
$2,029 - $4,512
See Floor Plan Details
The Oak
1 Bed, 1 Bath | 824 sq. ft.
$2,074 - $4,494
See Floor Plan Details
Birch
1 Bed, 1 Bath | 779 - 858 sq. ft.
$2,118 - $4,655
See Floor Plan Details
Magnolia
2 Beds, 2 Baths | 1,050 sq. ft.
$2,333 - $4,858
See Floor Plan Details
The Chestnut
2 Beds, 2 Baths | 1,110 sq. ft.
$2,440 - $4,377
See Floor Plan Details
The Chestnut Loft
2 Beds, 2 Baths | 1,305 sq. ft.
$2,645 - $5,860
See Floor Plan Details
The Hawthorne
2 Beds, 2 Baths | 1,289 sq. ft.
$2,782 - $5,133
See Floor Plan Details
The Redwood Town Home
2 Beds, 2.5 Baths | 1,290 sq. ft.
$2,870 - $4,615
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 135 reviews)
Noise
4.2
Grounds
4.5
Safety
4.0
Office Staff
4.3
Maintenance
4.6
Neighborhood
4.6
Survey Scores (from 727 surveys)
Post-Tour Survey
4.4
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
135
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.3 days
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Woodland Park Apartments is a 779 - 1,305 sq. ft. apartment in Herndon in zip code 20171. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,859 - $5,860. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.