4.6
4.6 rating
413 total reviews
(
151 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
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Current Resident 794018
Resident • 2008
5.0
9/24/2008
Great leasing experience!
dawnlajoie36
Resident • 2007 - 2008
5.0
8/29/2008
Absolutely Love It!
I absolutely love living here and the neighborhood. It's beautiful, for the most part very quiet, and always kept up nicely. Everyone is very nice to my dog and I enjoy that he has other dogs to play with. Naurin and Katie could not possibly be nicer and always take care of any issues in a timely fashion with a smile on their face.
Current Resident 387358
Resident • 2007 - 2008
5.0
8/26/2008
The office staff is very friendly.
carlosrosario38
Resident • 2008
5.0
8/25/2008
Great!
All office staff is great and Naurin and Katie are always very helpful and Jamie from Maintenance is wonderful.
Current Resident 604420
Resident • 2008
5.0
8/15/2008
Very satisfied!
Naurin was a pleasure to work with!
Current Resident 641031
Resident • 2008
5.0
8/13/2008
I feel at home!
Naurin was very helpful throughout the move-in process. She answered all my questions both through a phone call and an email. She did a great job of helping me feel at home in my new apartment! I think the quality customer service here at Tuscarora Creek is missing from many other complexes.
Current Resident 667102
Resident • 1996 - 2008
5.0
8/12/2008
Great place to live
Everything is great here! The staff is awesome!
Current Resident 702318
Resident • 2006 - 2008
5.0
8/11/2008
Family
I've seen a significant improvement in the staff since the management change. Naurin, Katie and the on staff maintenance person continually make me feel like I am part of one big family. Everything from handing out breakfast or just walking around the complex leads me to believe that Van Metre really cares about their residents.
teresamiranda
Resident • 2008
5.0
8/11/2008
Love it!
Naurin & Katie were very helpful & I love my apartment.
shanaya50
Resident • 2008
5.0
8/8/2008
Management is responsive!
My leasing process went well and maintenance responds.
Current Resident 787723
Resident • 2007 - 2008
5.0
8/7/2008
Great Place!
Maintenance always takes care of any problems in a timely manner!
joeullrich42
Resident • 2007 - 2008
4.8
8/6/2008
I would definitely refer this property to anyone!
Current Resident 874864
Resident • 2004 - 2008
5.0
8/4/2008
Great job!
Management does a great job of responding when necessary.
kenweisman32
Resident • 2007 - 2008
5.0
8/4/2008
Right choice!
I have had recent experience with 3 other properties in Northern Virginia. Although they were OK, it has reinforced that my decision to live at Tuscarora Creek was the right choice.
karensmithva
Resident • 2008
5.0
8/1/2008
The overall leasing process went very well! We are very satisfied with management so far!
Current Resident 972607
Resident • 2007 - 2008
5.0
7/31/2008
I consider current management to be very good.
deborahdavis
Resident • 2005 - 2008
5.0
7/30/2008
Love it!
Your office staff are great, they make a good team. I love living here.
samnjuguna
Resident • 1999 - 2008
5.0
7/28/2008
Excellent!
Management has done an excellent job in the maintenance. Keep it up! And the overall improvement of the community, especially Naurin Cain, is outstanding. Thanks a lot!
areyoushane
Resident • 2007 - 2008
3.2
7/25/2008
Good, not great
Don't be mislead by all the perfect 5.0 ratings. Naurin is cool, Katie is so-so. The old manager Kathy was much better and more understanding. The pool is nothing special, and is closed Mondays and whenever else they feel like it. The apartments are dusty, very dusty. It is a fine dust that never goes away. We dust and a day later it is back. The bugs are bad too. Earwigs, silverfish, and ants are everwhere especially on the bottom floor apartments. The cinder block construction is quiet and sturdy, but might lead to the dust problems. There is ample parking, but somehow the managers don't think so, so you get towed easily. They aren't liberal with parking stickers, and don't give them out unless you beg. $150 to get your car back, and you got to drive to Sterling. Their office hours vary. If they're there by 10am it is a good day. Maintenance is okay. We needed a new dishwsher, and got an old one complete with someone else's dishes. The dryer is still messed up, and the washer is on the fritz. They won't fix them though. The rent is going up, and for that price they want you can find better. This place is about mid-grade overall.
Current Resident 158576
Resident • 2008
4.8
7/24/2008
Great!
The responsiveness of the on-site management team is 5 out of 5!
paulavandall
Resident • 2008
5.0
7/23/2008
Wonderful!
The management here is wonderful. Katie and Naurin are very pleasant as well as very helpful. We haven't lived in an apartment for years and have been pleasantly surprised by our experience here. It is also quiet and we love the view of the golf course.
Current Resident 206316
Resident • 2006 - 2008
5.0
7/22/2008
Great Place to Live!
Van Metre Tuscarora Creek is a great place to live. Naurin in the rental office is one of the kindest persons I know. I have to have oxygen and she has volunteered to carry my groceries into my apartment several times for me, which is a great help, for I get out of breath so fast. She has also indicated to me that if I need any other assistence let her know. The cleaning lady that takes care of cleaning the hallways as also help me by carrying in groceries. My neighbors in my building are real nice. One lady helped me with my groceries. A lady saw me outside at my car when I got so out of breath she stopped to check on me and asked if I wanted her mother, who is a nurse, to check me over. I just needed to rest but I thought this was very kind of her to ask. The grounds are well maintained with the mowing and the trash being picked up. The buildings are pretty well sound proof for I don't hear my neighbors making any noise above or beside me. This is the first complex I have ever lived in that provides monthly birthday cakes, breakfast, and best of all a cookout with hamburgers, hotdogs, etc. You can't beat living here at Van Metre Tuscarora Creek under such kind and caring staff.
Current Resident 206533
Resident • 2008
5.0
7/22/2008
Highly Recommend!
My overall leasing experience went great and I am very satisfied at this community.
sallycraig
Resident • 2005 - 2008
5.0
7/16/2008
Helpful!
Naurin Cain has always been very helpful with every aspect of the apartments.
wilsoncastillo
Resident • 2008
5.0
7/15/2008
Love it!
We love our apartment it is very nice & has a beautiful view, and Naurin was very helpful to us.
Bluemont
Studio, 1 Bath | 463 sq. ft.
$1,722 - $4,389
See Floor Plan Details
Boxwood
1 Bed, 1 Bath | 735 sq. ft.
$2,071 - $5,731
See Floor Plan Details
Catoctin
2 Beds, 2 Baths | 1,069 sq. ft.
$2,043 - $5,431
See Floor Plan Details
Willowcroft
3 Beds, 2 Baths | 1,157 sq. ft.
$2,651 - $8,724
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 19 reviews)
Noise
4.6
Grounds
4.7
Safety
4.5
Office Staff
4.5
Maintenance
4.7
Neighborhood
4.6
Survey Scores (from 100 surveys)
Post-Tour Survey
5.0
Move-In Survey
5.0
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.9
Review Count
Number of reviews in the past 365 days
19
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.68 days
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Tuscarora Creek Apartments is a 463 - 1,157 sq. ft. apartment in Leesburg in zip code 20175. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,722 - $8,724. Nearby cities include Ashburn, Potomac Falls, Grundy, Dulles, Sterling, Purcellville, Herndon, South Riding, Middleburg, Reston, Chantilly, Germantown, and Brunswick.