4.6
4.6 rating
413 total reviews
(
151 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 486161
Verified Resident • 2016 - 2018
5.0
9/24/2018
Office staff and maintenance staff are always GREAT! Friendly, willing to go the extra mile, and accommodate requests in a flash. The grounds are very well kept and pretty. There are no parking hassles the voew from my balcony looks over the golf course and wooded area. Very peaceful.
5/11/2018
Current Resident 478198
Verified Resident • 2016 - 2018
4.5
6/19/2018
Excellent location, wonderful management, and residents receive apartments that are well built and equal to the monthly rent paid by residents. Very safe community, well lighted in evenings and excellent amount of parking.
4/23/2018
Current Resident 470176
Verified Resident • 2018 - 2019
4.8
4/8/2019
Tuscarora Creek is a nice place to call home. The property is kept clean and the neighbors for the most part are respectful. Poor Antonio cleans up after residents who move out. They make a mess at the dumpster area when they leave! Snow removal could be better on days when residents have left for the day, and more space is able to be cleared.
4/2/2018
Current Resident 468773
Verified Resident • 2018
4.8
3/26/2018
Excellent staff. Apartment was in good condition. Price was ideal. Location was quiet and safe, with good construction for some dampening. Landscaping was excellent, and the grounds were well-kept and tidy.
4/2/2018
Current Resident 463989
Verified Resident • 2018 - 2019
1.0
1/19/2019
Not so great. Unreliable management/maintenance staff. Slow service. Poor communication. Incomplete checkup before move in. Problems since day one. Inadequate service. Weight room is a joke. No comcast hookups in our unit=false advertisement. Lies about the refer a friend program because when I did just that, I did not get compensated like they said.
4/2/2018
Current Resident 457858
Verified Resident • 2017 - 2018
2.8
2/26/2018
There are a decent number of value added amenities in the units, but the price point is a little high for the area. Maintenance has to be called into a central line which takes for ever to both report and dispatch, and they can never provide an estimate for when to expect them. Some minor cosmetic and upkeep issues in the apartment, but overall a quiet community.
3/5/2018
caps9021
Resident • 2016 - 2017
5.0
1/1/2018
Loved living here while my home was being built. Great staff and peaceful neighborhood. I especially loved the dog park where I would take my dog every day to enjoy. Very convenient and would recommend too anyone.
3/5/2018
Jbible
Resident • 2017
4.7
12/29/2017
Very nice, affordable and quality place! Keith is great and easy to talk too. He works quickly and diligently, and is ways ready to help. He residents are friendly and keep to themselves. There is a ton of parking as well. The space is well kept and homey. I very much like it here!
3/5/2018
Current Resident 655752
Resident • 2017
5.0
12/6/2017
We have recently moved into Tuscarora Creek Apartments and we absolutely love it! Keith Magno in the leasing office was very kind and courteous from the moment we first stepped into the office. He has been very helpful and we can tell that he really cares about his clients. The neighborhood is quiet and peaceful. We've met a few of our neighbors and they are also friendly and welcoming. The apartment itself is spacious and clean, we couldn't ask for anything better. We also love that there's sufficient parking for ourselves and our guests. The location is perfect as well- everything is within our reach but distant enough to be away from the hustle and bustle of the city.
3/5/2018
Chris_T744
Resident • 2017
5.0
12/6/2017
The customer care was amazing. Everyone was very kind and willing to go out of the way to help make the customer happy. Keith was awesome and really helped me get comfortable with getting my first place. Awesome team of people. Would recommend them to anyone looking to live in the area.
3/5/2018
Sarah_F153
Resident • 2017
5.0
11/17/2017
I had been looking for a place for my husband and I to move into for months when I found Tuscarora Creek. I made an appointment to visit and immediately knew this was where we were going to move next. The office staff is incredibly nice and helpful, especially Keith M who showed me around and has always been quick to answer any of my questions before and after moving in. The maintence team is also great to work with. We had a small issue with our bathroom light shortly after moving in, and they came out immediately to fix it. Our neighbors are nice, I never notice any noise, and I feel very safe walking out to my car early in the morning and at night. Laundry is in-unit, which is also a huge plus. Overall, I'm incredibly pleased with Tuscarora Creek and would definitely recommend it to anyone who's looking for a new place to live!
12/11/2017
Current Resident 928707
Resident • 2015 - 2017
5.0
11/4/2017
A peaceful neighborhood to live in. Evelin has been great from the start, and Keith has been very helpful since he got here. Antonio does a great job taking care of any issues I have in my home and even checks up on me. Great place to live!
12/11/2017
bcm75
Resident • 2015 - 2017
4.8
10/15/2017
We lived here for two and a half years, and it was a wonderful experience. The leasing office staff, Evelin and Naurin, were always friendly and incredibly helpful. The maintenance man, Antonio, is prompt, friendly, and knowledgeable -- we never had to wait more than 24 hours for routine service. The building is much more solidly built than most apartment buildings, with concrete construction and wall-to-wall carpeting blocking out almost all outside noise. Many of the apartments, including ours, have a beautiful golf course view, which is hard to find in NOVA. The apartments themselves are spacious, with central heating/cooling and in-unit laundry. There is always plenty of parking outside. The only downside to the units is that they are a couple of miles from the downtown area--not a very walkable location, so it helps to have a car. There is bus service, but we've never used it. Altogether, I think these are some of the best units in Loudoun--we will miss it!
12/11/2017
Updated Review
Current Resident 682100
Resident • 2016 - 2019
5.0
11/29/2019
I moved to Tuscarora Creek Apartments in November of 2016. From the very beginning the staff has been fabulous! From the maintenance staff to the office staff, everyone has been wonderful!!! I also feel very safe here. You will love living in this small community!!
9/28/2020
Current Resident 386446
Verified Resident • 2017
4.3
10/23/2017
Great apartment complex. Good rates with on site service that is happy to help. Additionally, staff listens to concerns and assists the customers to reach a adequate resolution. If you're looking for a reasonable apartment look here.
8/30/2017
dgore23
Resident • 2004 - 2017
5.0
8/12/2017
Great place to live. Much better than any of the other apartments I've lived at in Leesburg. They are located next to a golf course a relatively secluded. The floors and ceilings are solid concrete which is fabulous. You don't hear people above or below you. I've been driven out of other communities by the noise, so this place is perfect for me. I also love the FiOS fiber internet. The residents are mostly upscale people in general. No riff raff here which is another bonus. Also, when I walk into the office they know me unlike a lot of other places. Naurin is wonderful and always helps me with anything I need. The maintenance guy, Antonio, is excellent also. I've never had a problem that hasn't been fixed immediately. Overall it's the best apartment complex I've ever lived in out of about 10 different places. I'm renewing again this month for another year.
8/30/2017
Current Resident 380636
Verified Resident • 2007 - 2017
4.8
8/8/2017
The neighborhood is a very quiet neighborhood and over all they show courtesy by parking within the lines. My sister and I are elder and disabled and our neighbors assist us in cleaning our parking spaces of snow and help carry our groceries to our apartment. Neighbors including their children within our building are quiet and are also helpful to us. Antonio our maintenance guy is one of the nicest person. He explains what is wrong and how is fixing the problem. He is also very prompt in getting the job done. In all the whole staff are very friendly and helpful when you need assistance,
8/10/2017
Current Resident 362337
Verified Resident • 2015 - 2019
4.8
3/1/2019
The apartments are nice. The walls are sturdy so you don't hear your neighbors. The staff are friendly and professional. If you put in a maintenance request it is taken care of right away. Also, the pool is great.
7/10/2017
Updated Review
Current Resident 361953
Verified Resident • 2016 - 2017
4.8
6/26/2017
Found this company to be friendly and always courteous. Any issues were addressed right away. Pool was always kept clean. I liked being able to take my recycling and trash to bins myself whenever needed.
7/10/2017
Current Resident 358150
Verified Resident • 2014 - 2017
4.3
6/16/2017
The staff was very helpful in answering all of my questions, and doing all the move in paper work fast so I was able to move in right before my job started. Any maintenance problems were completed quickly.
6/20/2017
Current Resident 353294
Verified Resident • 2017
5.0
6/5/2017
Community provides very personal service. Friendly neighborhood. All issues addressed and corrected in a timely manner. Maintenance of s superior. No issues or complaints to report. Very trustworthy staff!
6/12/2017
Current Resident 345231
Verified Resident • 2010 - 2017
5.0
8/21/2017
Property management is knowledgeable and helpful. Maintenance team is always on point with service requests. Delivering quality service it's an older community but well maintained and In a nice quiet location. Only issue is rent is high for being what it is but otherwise a great place.
5/17/2017
Current Resident 345050
Verified Resident • 2015 - 2019
4.5
12/31/2019
Nice and quiet community. Neighbors are friendly. Staff is courteous. Maintenance is always quickly taken care of. Built in the 1970's, this is a well maintained community. Good amenities, swimming pool, exercise room
9/28/2020
Current Resident 343248
Verified Resident • 2017
4.7
5/11/2017
The staff is very friendly, especially Miss Naurin, the assistant property manager. She is always friendly, accommodating, and knowledgeable about any questions or concerns that I may have. If she doesn't know, she goes out of her way to get any of my questions or concerns answered. Tuscarora is lucky to have her, she is the glue that keeps Tuscarora and it's residents in sync and on the same page! Mr. Antonio, the maintenance manager is very professional, accommodating, and a hard worker. When I moved in, one of my appliances did not work, he contacted me right away to schedule a day where he could come in and work on it. The appliance had just pretty much reached it's capacity. He ended up providing a new appliance. Antonio again followed up with me to schedule an appointment to install it. He was very professional, stuck to his word, and left the area spotless after his installation. As a newbie to this area and apartment complex, I am impressed at the professionalism and work ethic that the Tuscarora staff has displayed. I look forward to renewing my lease and having this strong Tuscarora staff for years to come. Thank you again Antonio, Naurin, and Tuscarora for hiring them! P.S. Give them a raise if you have not done so yet - it is much deserved!
5/16/2017
Current Resident 337097
Verified Resident • 2013 - 2019
5.0
5/13/2019
Its been pretty good so far. It had a few glitches but those have bern taking care of. I have met some nice people. I love all my neighboors. The community ia always clean. I have some concerns about the repitiles. If they could put something down i would be really happy.
5/3/2017
Bluemont
Studio, 1 Bath | 463 sq. ft.
$1,722 - $4,389
See Floor Plan Details
Boxwood
1 Bed, 1 Bath | 735 sq. ft.
$2,071 - $5,731
See Floor Plan Details
Catoctin
2 Beds, 2 Baths | 1,069 sq. ft.
$2,043 - $5,431
See Floor Plan Details
Willowcroft
3 Beds, 2 Baths | 1,157 sq. ft.
$2,651 - $8,724
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 19 reviews)
Noise
4.6
Grounds
4.7
Safety
4.5
Office Staff
4.5
Maintenance
4.7
Neighborhood
4.6
Survey Scores (from 100 surveys)
Post-Tour Survey
5.0
Move-In Survey
5.0
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.9
Review Count
Number of reviews in the past 365 days
19
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.68 days
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Tuscarora Creek Apartments is a 463 - 1,157 sq. ft. apartment in Leesburg in zip code 20175. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,722 - $8,724. Nearby cities include Ashburn, Potomac Falls, Grundy, Dulles, Sterling, Purcellville, Herndon, South Riding, Middleburg, Reston, Chantilly, Germantown, and Brunswick.