4.6
4.6 rating
413 total reviews
(
151 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
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eunicekg3
Resident • 2006 - 2008
5.0
7/15/2008
Friendly!
The office staff of Katie & Naurin is very helpful & friendly.
tinacantrall
Resident • 2006 - 2008
5.0
7/14/2008
A pleasure!
I really have enjoyed working with Naurine. She is pleasant and knowledgeable of her job. Always a pleasure.
wandanormantc
Resident • 2008
5.0
7/14/2008
Great job!
Everythings going very well, office staff is very friendly & helpful.
larisamccabe
Resident • 2005 - 2008
5.0
7/14/2008
Fantastic!
I plan to renew my lease because I am very satisfied with my overall experience at the property.
Current Resident 873436
Resident • 2005 - 2008
5.0
6/26/2008
Helpful Staff
Naurin & Katie are very helpful and the community is much better now.
travwald
Resident • 2006 - 2008
5.0
6/26/2008
A Perfect 5!
I am definitely renewing my lease and I highly recommend Tuscarora Creek!
Current Resident 260376
Resident • 2006 - 2008
5.0
5/23/2008
I was employed by Delta Air Lines, Inc. for 18 years as a supervisor over 30 Customer Service Representatives. I rarely received compliments on my assigned agents, but when I did, we put a letter in their file regarding the compliment. It is very difficult to find excellent people that are professional and through my personal experience, when I do talk to someone that does a great job, I always take the tine to ask for their supervisor to give them a compliment. Noreen Cane at Tuscarora Creek is one of those people that I consider professional,reliable, and excellent when it comes to her job performance. I highly recommend Noreen and hold her in high importance to property management.
Current Resident 286974
Resident • 1998 - 2008
5.0
5/23/2008
Really Like It!
I have been here 10 years and I really like it here. I like the residents, most of them are nice. Katie and Naurin are wonderful and take care of everything I need.
cynthiacarter1964
Resident • 2006 - 2008
5.0
5/21/2008
Great management!
NAURIN CAIN AND KATIE FRAZIER DO A WONDERFUL JOB TAKING CARE OF THERE CLIENTS I CYNTHIA CARTER AM VERY PLEASED WITH THERE SERVIES THANKS SO MUCH TO EVERY ONE.
Current Resident 478585
Resident • 2006 - 2008
5.0
5/21/2008
Impressed!
I'm extremely impressed with the management here. As I've said before, Noreen Cain does a better job at dealing with renters on a by-name basis than anybody I've ever seen. She never forgets a name or a face. She's both organized and professional. Although, Katie Fraizer hasn't been here as long as Noreen, from what I've seen, she is just as professional and customer-oriented. Whenever I stop by the office, she deals with me as an individual, not as just a renter. I haven't had any real problems since I've been here, and I attribute that to Katie's and Noreen's management. Both Noreen and Katie are great assets here and for me they've made staying here a good experience. Hopefully, their salaries reflect their value to your company. If not, I'd recommend that be rectified.
philvent
Resident • 2008
5.0
5/20/2008
One in a Lifetime!
Katie Frazier and Naurin Cain are great people that have made our move-in at Tuscarora Creek Apartments a one in a lifetime experience! They are very good at their jobs and always willing to help make our rental experience easier.
sgswartz712
Resident • 2008
5.0
5/20/2008
Great Complex
Apartment complex is beautifully maintained and the units are clean and very well kept. The best part is the staff because they will ensure that your living experience is the most pleasant from day 1. This is especially true for me because when I moved from out of state, I was arriving on a sunday and ended getting stuck in traffic and was late for my move in. Not only did they wait for me to show up and fill out my paper work but they waited almost 3 hours for me. Now tell me of a complex that will wait til alomst 8:30 at night to make sure you moved in. Especially on a SUNDAY NIGHT. Thanks. You guys are great. Steve
suzytrumbo
Resident • 2001 - 2008
5.0
5/20/2008
So many improvements!
Your new management team - Katie Frazier and Naurin Cain are the best. Many improvements have occurred. Things are being done that were never done before, and I've been here almost 7 years.
jenncaudle
Resident • 2008
5.0
5/16/2008
Attentive!
We are very satisfied with how attentive the management is!
carolgosnell
Resident • 2006 - 2008
5.0
5/16/2008
Great place!
I will definitely be renewing my lease!
Current Resident 545884
Resident • 2006 - 2008
5.0
5/8/2008
All 5's!
I would refer this property to everyone I know!
Current Resident 578124
Resident • 2007 - 2008
5.0
5/8/2008
Wonderful!
Tuscarora Creek is the third apartment complex I have lived in since moving to Virginia almost ten years ago. By far they have the most solidly built units. In fact, for most of my time here I lived in a townhouse and even they weren't built as solidly as these apartments are. Noise from neighbors is practically nonexistant. Add to that the wonderful staff (thanks for everything Naurin, Katie and Jay!) and this place is almost too good to be true, only it is! This will definitely be my home for a while.
patriciasinc
Resident • 2008
5.0
5/6/2008
Recommend!
This is a wonderful community with attentive, but not intrusive, service. Though older, the property is extremely well maintained. I have already recommended this property to others.
cathpisciotta
Resident • 2008
5.0
5/5/2008
So Enjoyable!
Naurin is very pleasant person to work with , great customer service with a nice smile When I first moved in there were several problems that needed to be taken care of. Naurin was so quick to get them taken care of and made sure that I was pleased with the work. Living here has been so enjoyable so far! I know that if I have any problems I can go to Naurin and she will make sure that they are taken care of as soon as possible.
joeullrich
Resident • 2007 - 2008
5.0
5/5/2008
Great!
Excellent Service at Tuscarora Creek!
lauralevine
Resident • 2006 - 2008
5.0
4/29/2008
Better than great!
Couldn't ask for better service than is here at Tuscarora Creek. My son is here visiting from Arizona and couldn't believe how nice the apartment project is and had very nice things to say about my apartment. The people here are great, better than great. I would highly recommend this apartment to anyone who asked and will continue to renew my lease for a long time. Thank you and have a great day.
cathyfidd
Resident • 2008
5.0
4/29/2008
Keep up the good work!
Naurin, Katie and Jay have been wonderful and have made this experience alot easier than I would have thought. Keep up the good work and thanks!!
randwill55
Resident • 2005 - 2008
4.8
3/27/2008
The best!
This is by far the best rental community in Leesburg. I'm very pleased with the new manager and continue to be pleased with the office staff.
Current Resident 493763
Resident • 2008
5.0
3/13/2008
Noise Free!
I really enjoy that I do not hear noise from other apartments.
Current Resident 641447
Resident • 1999 - 2008
5.0
3/11/2008
Very caring!
I find Naurin Cain a very compent & caring person.
Bluemont
Studio, 1 Bath | 463 sq. ft.
$1,722 - $4,389
See Floor Plan Details
Boxwood
1 Bed, 1 Bath | 735 sq. ft.
$2,071 - $5,731
See Floor Plan Details
Catoctin
2 Beds, 2 Baths | 1,069 sq. ft.
$2,043 - $5,431
See Floor Plan Details
Willowcroft
3 Beds, 2 Baths | 1,157 sq. ft.
$2,651 - $8,724
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 19 reviews)
Noise
4.6
Grounds
4.7
Safety
4.5
Office Staff
4.5
Maintenance
4.7
Neighborhood
4.6
Survey Scores (from 100 surveys)
Post-Tour Survey
5.0
Move-In Survey
5.0
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.9
Review Count
Number of reviews in the past 365 days
19
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.68 days
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Tuscarora Creek Apartments is a 463 - 1,157 sq. ft. apartment in Leesburg in zip code 20175. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,722 - $8,724. Nearby cities include Ashburn, Potomac Falls, Grundy, Dulles, Sterling, Purcellville, Herndon, South Riding, Middleburg, Reston, Chantilly, Germantown, and Brunswick.