Brittany Commons Apartments
B
B
Award Winner
10122 Kensal Way, Spotsylvania, VA 22553

4.3

(1459 Reviews & Surveys)
$1,584 - $2,596/mo

Reviews

4.3 rating

975 total reviews

(

846 Verified

)

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Summarized by generative AI from text of customer reviews

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Updated Review

Review Author Icon

Current Resident 778098

Verified Resident 2019 - 2023

5.0

9/21/2023

The community is great place to live! The community is a great place to live, the community is a great place to live, the community is a great place to live, the community is a great place to live the community

    Property Manager Response

    9/22/2023

    We're pleased to read that you've found a home you love here at Brittany Commons! Thank you for your five-star review and we wish you a long, happy stay!

    Updated Review

    Review Author Icon

    Current Resident 928770

    Verified Resident 2015 - 2023

    1.8

    9/20/2023

    Started out fantastic. Not good at all now. Seems like anyone is permitted to move in here now. Probably moving next year. I can smell Marijuana in the air regularly as I exit the building. I feel like we live in Breezewood.

      Property Manager Response

      9/25/2023

      We are sorry to read that you feel your experience here has changed over time. Our applicant screening is the same for each of our residents. Please contact our onsite team directly so that we can talk about the concerns you have and how we can move forward toward restoring your comfort. We hope to speak with you soon.
      Review Author Icon

      Current Resident 118142

      Verified Resident 2023

      4.7

      9/20/2023

      The apartments are spacious and a lot of community events. A few minor issues in the apartment such as low toilets but overall I am enjoying my time here. My only hopes are to be in one of the newer constructed apartments.

        Property Manager Response

        9/21/2023

        Thank you for sharing your perspective with us about Brittany Commons! We're happy that you like your home here and we hope you'll reach out to us directly about your interest in one of our renovated homes. We look forward to connecting with you!
        Review Author Icon

        Current Resident 1180297

        Verified Resident 2023

        3.8

        9/13/2023

        So far it's been okay living in the community I don't really have any issues with me neighbors except I can't open my bedroom window while someone downstairs is smoking a cigarette, the smell comes through the window. The only issues I've had have been maintenance issues.

          Property Manager Response

          9/19/2023

          Thank you for taking a moment to reflect on your opinion of Brittany Commons. Please reach out to our office directly about the smoking and maintenance issues you're referencing in your review so that we can gather some more information about that. We hope to speak with you soon.
          Review Author Icon

          Current Resident 1177548

          Verified Resident 2023

          4.8

          9/6/2023

          the apt are nice and comfortable you have ammenities to use walking paths pet friendly and its a gated community i tranfered from a two bedroom after my husband past away im now in a one bedroom . had to downsize . but its ok i have to adjust to a new lifestyle.

            Property Manager Response

            9/7/2023

            We understand that moving to a new home is never easy so we certainly feel compassion for you. We were happy that we could help you transition to home within our community and while it will take some time, we wish you happiness in your new space. Thank you for sharing your experience with us and for being a part of our community!
            Review Author Icon

            Prospective Resident 579782

            Verified ProspectVisited 2023

            5.0

            9/6/2023

            The staff was very friendly and professional. The community is absolutely beautiful. I had three residents ask me while I was waiting for my appointment there if I was moving in and I told them "hopefully" and they all three had the same thing to say they absolutely love living there and the staff is great and the community there is really nice.

              Property Manager Response

              9/7/2023

              We are excited to read that your introduction to our community has been so delightful! Thank you for sharing your experience with us for highlighting our Brittany Commons team!
              Review Author Icon

              Current Resident 1174322

              Verified Resident 2020 - 2023

              2.0

              8/27/2023

              Overall its not too bad working with the ladies in the office, but maintenance really doesnt take their job seriously or doesn't care about the tenants and thats aparent in the multiple broken appliances in my home. Not to mention the kids in the neighborhood act like they run the place from trying to damage property all the way to a kid actually getting shot by someone outside of the neighborhood because the gates on our gated community are still wide open to anyone. I lived in multiple apartment complexes in Richmond and never had as bad of issues with maintenance before. The neighbors are all generally nice. Theres a nice dog park for your dogs or a play ground for your kids, but I don't feel anything is safe enough right now with the gates wide open.

                Property Manager Response

                8/30/2023

                We want to assure you that our team cares tremendously about the work we do here. We want everyone to have a comfortable experience in our community so if there is anything we can do to help restore your comfort here, please don't hesitate to reach out to us directly in our office.
                Review Author Icon

                Current Resident 1173261

                Verified Resident 2018 - 2023

                2.0

                8/23/2023

                Before COVID-19, my experience at this community was outstanding. Maintenance requests very rarely took more than 24 hours to be completed, the service was both friendly and professional, and it was very easy to get a hold of anyone about anything. Since 2020, the opposite has been true. The quality of everything has been very underwhelming.

                  Property Manager Response

                  8/28/2023

                  We are regretful to read that you feel your experience here has changed since the outbreak of Covid-19. We would greatly appreciate the opportunity to speak with you directly to see how we can restore your comfort and satisfaction here. We hope to speak with you soon so please don't hesitate to call or stop by.

                  Updated Review

                  Review Author Icon

                  Current Resident 445474

                  Verified Resident 2018 - 2023

                  4.5

                  8/23/2023

                  I like the amenities and that in general everything looks nice and neat. I also feel safe walking my dog around day or night. The administration office personnel is friendly and helpful. The neighbors are nice and I feel comfortable and at home here.

                    Property Manager Response

                    8/24/2023

                    We love to read that you feel right at home here at Brittany Commons! Thank you for sharing your experience with us and we wish you many years of joy here.

                    Updated Review

                    Review Author Icon

                    Current Resident 415684

                    Verified Resident 2019 - 2023

                    5.0

                    8/17/2023

                    Wonderful place to live! Office staff is kind, helpful, courteous, and efficient. Grounds are beautiful, kept manicured, and maintained. If something dies or needs replacing that issue is addressed. And the neighbor is quiet.

                      Property Manager Response

                      8/21/2023

                      We're excited to read that you love everything about your experience at Brittany Commons! Thank you for mentioning our team and we wish you a joyful stay!
                      Review Author Icon

                      Prospective Resident 1170819

                      Verified ProspectVisited 2023

                      2.0

                      8/16/2023

                      Management office was professional. Office was bright and welcoming. One big piece of exercise equipment was broken. It had YELLOW TAPE on it. gave the impression that maintenance is either slow or non existent.

                        Property Manager Response

                        8/21/2023

                        We always want to make a great first impression so we are disappointed to read your review. If there is anything we can do to assure you that our entire onsite team is dedicated to providing great service, please don't hesitate to reach out to us directly.
                        Review Author Icon

                        Prospective Resident 1169305

                        Verified ProspectVisited 2023

                        5.0

                        8/11/2023

                        I found it a very well maintained community. The grounds were free of any trash and were just beautiful. I loved that it's in a wooded area. I loved that there are walking trails and a place where you can grab a coffee or workout.

                          Property Manager Response

                          8/14/2023

                          Thank you for highlighting our beautiful landscaping and excellent location! We're so happy that you love Brittany Commons!
                          Review Author Icon

                          Current Resident 1136862

                          Verified Resident 2023

                          4.7

                          8/9/2023

                          So far so good. The residents are great and the staff is helpful. Cool little activities every so often is neat. The pools are nice and it is relatively quiet most of the time. (Really all the time, kid noise doesn't count in my opinion)

                            Property Manager Response

                            8/9/2023

                            We think you'll continue to find reasons to love your home and we're thrilled to read that you've already discovered so many! Thank you for telling us why you're enjoying Brittany Commons!
                            Review Author Icon

                            Current Resident 284980

                            Verified Resident 2023

                            4.5

                            8/2/2023

                            Just moved into our apt in June 2023. Great neighbors in our building. Great neighborhood. Have access to pool and fitness room along with playground close by. Trash around compactor seems to be an issue but looks to be taken care of right away.

                              Property Manager Response

                              8/3/2023

                              We are thrilled to read that you love the community you've found here at Brittany Commons! Thank you for taking a moment to highlight the reasons that you enjoy your new home here!

                              Updated Review

                              Review Author Icon

                              Current Resident 682223

                              Verified Resident 2020 - 2023

                              4.5

                              7/13/2023

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                                Property Manager Response

                                7/14/2023

                                Thank you for considering your rating of Brittany Commons! We're pleased to see that you're happy here and we wish you a long, cozy stay!

                                Updated Review

                                Review Author Icon

                                Current Resident 948866

                                Verified Resident 2020 - 2023

                                2.3

                                7/12/2023

                                Nice apartments and grounds are well maintained. Note* Management does little to nothing about tenant comfort regarding tenants disturbing other tenants with extreme noise issues and pet control. Having lived here for over 3 years, I've had repeated issues with this and so have most of my fellow tenants in our section.

                                  Property Manager Response

                                  7/17/2023

                                  We ask that you please reach out to our office directly about any policy violations that you've witnessed so that we can address these in a timely manner. We hope that you'll contact us in our office so that we can talk and restore your comfort here.
                                  Review Author Icon

                                  Current Resident 617637

                                  Verified Resident 2018 - 2023

                                  5.0

                                  7/6/2023

                                  Good Derek was fantastic ...........................................................

                                    Property Manager Response

                                    7/6/2023

                                    We're pleased to read that our team has stood out to you at Brittany Commons! Thank you for sharing your review with us!
                                    Review Author Icon

                                    Current Resident 1153052

                                    Verified Resident 2023

                                    1.5

                                    6/23/2023

                                    dirty scary apartments smell and are not cleaned when moved in. maintenance does not respond until a month later, grounds have trash very noisy night and day payments are high and you can't get help!!

                                      Property Manager Response

                                      6/28/2023

                                      Your description of our community is disappointing to read. We hope that you'll reach out to our online team so that we can address any issues you're having in the most timely manner. We hope to turn your experience around without delay.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 573308

                                      Verified Resident 2018 - 2023

                                      3.0

                                      6/16/2023

                                      Was great when we first moved here. Has steadily gone downhill every year. Rent keeps increasing and extras keep decreasing! Now there is no trash service!? Have you any idea how much of an inconvenience that is for your older and/or disabled residents? And now, there's only I dumpster available?The grounds are not neatly kept any longer, the lawn service leaves things looking as if a 10 year old mowed and trimmed! Constantly sending threatening emails about picking up after dogs, but that still hasn't changed, and it's always the same offenders. I could go on and on, but really, will it make a difference? I seriously doubt it. Sad that I'm stuck between a rock and a hard place when entertaining any thought of leaving this community ??

                                        Property Manager Response

                                        6/22/2023

                                        We want to restore your comfort here to the experience you had when you first moved in. We ask that you please reach out to us directly in our office so that we can gather all the necessary information about the issues you're having. We hope to speak with you soon.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1106911

                                        Verified Resident 2022 - 2023

                                        2.8

                                        6/7/2023

                                        This community is very dog friendly. This apartment has everything I need, plenty of space and storage. My current problem is the lack of maintenance professionals employed to prevent leaking and mold

                                        Property Manager Response

                                        6/12/2023

                                        Thank you for sharing your review with us and pointing out the areas you appreciate most as well as what you'd like to see improvement in. We will certainly consider your feedback and we hope you'll reach out to us directly if we can do anything for you at this time.
                                        Review Author Icon

                                        Prospective Resident 1143760

                                        Verified ProspectVisited 2023

                                        5.0

                                        5/24/2023

                                        summited a application saturday they called me back bout 30 minutes later amd told us to come in and we sat down with brittany and she jumped right on paperwork didn't try to hide nothing called us back for everything squared away

                                          Property Manager Response

                                          5/25/2023

                                          We're very happy that you have enjoyed your visit to Brittany Commons and that your application process has been recommendable! We look forward to speaking with you again!
                                          Review Author Icon

                                          Prospective Resident 1142354

                                          Verified ProspectVisited 2023

                                          5.0

                                          5/19/2023

                                          Professional, courteous, and caring staff! Simple and quick online application process. Kept us informed every step of the way! Very responsive to any and all questions! Highly reccomend Brittany Commons!

                                            Property Manager Response

                                            5/22/2023

                                            We're happy to have your recommendation of Brittany Commons! Thank you for telling us why you've enjoyed the leasing process with our team!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 499810

                                            Verified Resident 2018 - 2023

                                            4.8

                                            5/12/2023

                                            Good neighbors, love the amenities that the apt does for all at the apartment. Nice staff, nice maintence crew. Polite. Always there to help overall I have lived there 5 years I really enjoy living there

                                              Property Manager Response

                                              5/16/2023

                                              Your positive rating of our community is much appreciated! If there's anything you ever need, our Brittany Commons team would love to assist!
                                              Review Author Icon

                                              Current Resident 1139671

                                              Verified Resident 2020 - 2023

                                              1.0

                                              5/10/2023

                                              This has been the worst experience i have ever had. My apartment flooded within the first 30 days of me moving in. It was downhill from there. Maintenance closes out orders before they even make it to the apartment. Terrible.

                                                Property Manager Response

                                                5/19/2023

                                                Thank you for bringing this to our attention. If there are maintenance issues in your home that still need to be addressed, please reach out to us immediately so we may ensure that the features in your home are in working order. We hope to speak with you soon.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 653491

                                                Verified Resident 2019 - 2023

                                                2.0

                                                5/10/2023

                                                Community standards has decreased drastically. The office management staff is not responsive. They do not follow through with request or commitments. It was a great experience when we first moved here but now it's so undesirable.

                                                  Property Manager Response

                                                  5/12/2023

                                                  We hope that you'll reach out to our onsite team directly so that we can address any specific concerns or needs that you have at this time. We hope that we're able to restore your comfort here without delay.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bedroom with Balcony or Patio Stamford

                                                  1 Bed, 1 Bath | 760 sq. ft.

                                                  $1,584 - $1,685

                                                  See Floor Plan Details

                                                  1 Bedroom with Sunroom or Patio Brixton

                                                  1 Bed, 1 Bath | 804 sq. ft.

                                                  $1,638 - $1,741

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom 1 Bath with Sunroom or Patio Alperton I & II

                                                  2 Beds, 1 Bath | 1,051 sq. ft.

                                                  $1,812 - $1,969

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath with Patio or Balcony Greenwich

                                                  2 Beds, 2 Baths | 991 sq. ft.

                                                  $1,817 - $1,933

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath with Balcony or Patio Kingsbury I

                                                  2 Beds, 2 Baths | 1,062 sq. ft.

                                                  $1,846 - $1,968

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath with Sunroom Kingsbury II

                                                  2 Beds, 2 Baths | 1,094 sq. ft.

                                                  $1,853 - $2,029

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath with Balcony or Patio Camden I

                                                  2 Beds, 2 Baths | 1,125 sq. ft.

                                                  $1,893 - $2,012

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath with Sunroom Camden II

                                                  2 Beds, 2 Baths | 1,219 sq. ft.

                                                  $1,977 - $2,099

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Bedroom 2 Bath with Balcony or Patio Holland

                                                  3 Beds, 2 Baths | 1,179 sq. ft.

                                                  $1,945 - $2,065

                                                  See Floor Plan Details

                                                  3 Bedroom 2 Bath with Balcony or Patio Newbury

                                                  3 Beds, 2 Baths | 1,320 sq. ft.

                                                  $2,267 - $2,400

                                                  See Floor Plan Details

                                                  3 Bedroom 2 Bath with Balcony or Patio Manor House I

                                                  3 Beds, 2 Baths | 1,350 sq. ft.

                                                  $2,391 - $2,529

                                                  See Floor Plan Details

                                                  3 Bedroom 2 Bath with Sunroom - Manor House II

                                                  3 Beds, 2 Baths | 1,400 sq. ft.

                                                  $2,456 - $2,596

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 63 reviews)

                                                  Noise

                                                  4.2

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  3.4

                                                  Office Staff

                                                  4.1

                                                  Maintenance

                                                  4.1

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 484 surveys)

                                                  Post-Tour Survey

                                                  4.8

                                                  Move-In Survey

                                                  4.3

                                                  Maintenance & Support Survey

                                                  4.5

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  63

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  4.76%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  159.25 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Other
                                                  • Surface Lot
                                                  • Reserved Parking Available
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $50. Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $50. Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Balcony, Patio, or Sunrooms
                                                  • Over Two Miles of Paved Fitness Trails
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Baseball Field
                                                  • Business Center
                                                  • Cable and Internet Ready
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • Dishwasher
                                                  • Faux Wood Flooring
                                                  • Fitness Center
                                                  • Gas Fireplace Available
                                                  • Gated Access
                                                  • Horse Shoe Pit
                                                  • Large Closets
                                                  • Large Dog Friendly
                                                  • On-Site Maintenance
                                                  • Playground
                                                  • Pool
                                                  • Private Fenced Dog Park
                                                  • Public Transportation
                                                  • Recreation Room
                                                  • Renovated Apartments
                                                  • Wall to Wall Carpet
                                                  • Window Coverings
                                                  • Yoga/Aerobic Studio
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                                                  Leasing

                                                  Imagine a home where every day feels a little more like the life you ve been chasing. At Brittany Commons Apartments, that vision comes into focus. Choose from spacious one, two, or three-bedroom residences that range from 760 to 1,400 square feet, and step into a lifestyle shaped by comfort, connection, and care welcome to these apartments in Spotsylvania, VA! Spend golden afternoons lounging by the sparkling pool or challenging neighbors to a match on the tennis courts. Wander the paved fitness trails, stretch out on the athletic fields, or simply breathe deep in one of the green, open spaces. Inside, the atmosphere is just as inviting think billiards in the game room, morning coffee in the contemporary clubhouse, or a full-body reset in the fitness center and aerobics room.
                                                  Show Less

                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Horning

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Brittany Commons Apartments Rated?
                                                  Based on 1459 number of votes by renters, Brittany Commons Apartments is currently rated 4.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Brittany Commons Apartments?
                                                  Brittany Commons Apartments is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Brittany Commons Apartments is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Brittany Commons Apartments?
                                                  Brittany Commons Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Brittany Commons Apartments?
                                                  Brittany Commons Apartments is rated 3.4 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Brittany Commons Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Brittany Commons Apartments?
                                                  Brittany Commons Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 4.76% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 159.25 days to their community reviews in the past year.
                                                  Who manages Brittany Commons Apartments?
                                                  Horning
                                                  What is the pet policy at Brittany Commons Apartments?
                                                  Dogs Allowed
                                                  Rent: $50
                                                  Comments: | Restrictions: None
                                                  Cats Allowed
                                                  Rent: $50
                                                  Comments: | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

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                                                  Under New Management

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                                                  Brittany Commons Apartments is a 760 - 1,400 sq. ft. apartment in Spotsylvania in zip code 22553. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,584 - $2,596. Nearby cities include Fredericksburg, Lexington Park, Ruther Glen, Bowling Green, Stafford, Quantico, King George, Triangle, Bealeton, Louisa, Dumfries, Calverton, and Culpeper.