3.5
Move-In Specials
6 weeks free! Terms apply. Limited time only!
Reviews
3.5 rating
476 total reviews
(
329 Verified
)
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Current Resident 173635
Verified Resident • 2015
4.5
8/10/2015
So far we love the community and locations. We just wish we didn't have to ask for so many things to be redone in a "renovated" apartment. At this point I feel like a pest to the office staff. Hopefully once everything is fixed, we can start to truly enjoy this complex and its amenities.
8/13/2015
Current Resident 172034
Verified Resident • 2015
4.0
8/5/2015
Roomy, beautiful apartment. Nice amenities. Recently moved in, no real issues so far. They were a bit slow to respond to my maintenance request, but they got the job done and I am satisfied. I feel good about living here for the next couple of years.
8/7/2015
Current Resident 171562
Verified Resident • 2015
4.8
8/3/2015
The staff was very accommodating for the short period of time we had from the time of finding this place to our move in date. It is a prime location with all the facilities close by. We are very pleased with the architectural design and lay out of the apartment.
8/7/2015
Current Resident 168796
Verified Resident • 2012 - 2015
4.3
8/24/2015
I like living at Carlyle @ South Mountain. Very convenient location to ASU, airport & local shopping centers. Mature & shady landscaping keeps apartments cooler in the summer heat. Entire complex is being repainted. Very roomy interiors.
7/27/2015
Current Resident 168306
Verified Resident • 2012 - 2015
3.0
7/24/2015
Maintenance requests have always been a huge concern. Carpet cleaning coupon was not given after renewing lease last year. Paint is coming off the tubs and sinks. Safety has never been an issue and nor has the staff, which is always friendly. It's always the follow up on a request that is forgotten!
7/27/2015
Current Resident 167226
Verified Resident • 2012 - 2015
4.7
7/20/2015
I like this community.Recently fixed the roofs and new painting the walls so I like more than before.Maintenance staffs are kind and I am satisfied.Hopefully everything keep good to support for residents here.My computer still is not working, so I used my smart phone.
7/27/2015
Current Resident 424758
Resident • 2015
1.0
7/20/2015
Too many problems here I would not recommend
7/27/2015
Current Resident 165567
Verified Resident • 2014 - 2015
3.0
8/31/2015
Love the area, absolutely love the apartment not, so much the kitchen even in the renovated apartments. The new paint job on the apartments side is hideous. Pools are great and the fitness center is okay but not enough room for the free weights.
7/27/2015
Current Resident 165226
Verified Resident • 2013 - 2015
3.7
7/10/2015
I am extremely satisfied with the location, noise, and responsiveness of the staff. I am extremely dissatisfied of the landscaping and how quickly the staff maintenance fixes or repairs the apartment. Overall I enjoy living here in the community. But I wish it outside of the apartment, it was cleaner and greener.
7/27/2015
Current Resident 164877
Verified Resident • 2015
5.0
7/8/2015
The staff here is very friendly . If you need something done , they do it in a Timely manner . Maintenance people are very friendly . The area is very quiet and very close to shopping centers . The schools in the area are very good . People that live here are very respectful. Very pleased to have moved here from California
Current Resident 162524
Verified Resident • 2014 - 2015
4.5
6/26/2015
So far our experience with the community has been pleasant. We haven't had any major issues. We like our layout very much. I would definitely recommend. The price is reasonable. They have done many renovations to the community recently...
Current Resident 161258
Verified Resident • 2015
4.5
7/1/2015
I had looked for an apartment for about a month prior to finding this community. I have been quite satisfied with the attitude and speed by which every concern has been addressed. Warm, welcoming, efficient and on spot is my description and in a word a GREAT place to live
6/25/2015
Current Resident 159439
Verified Resident • 2015
5.0
6/12/2015
Staff was friendly and efficient. The lease signing agreement was simple and precise. The community is quaint. The amenities are wonderful, the gym is perfect and the pool is an oasis paradise. I would recommend this to my closest friends and family.
6/25/2015
Current Resident 156492
Verified Resident • 2015
4.3
5/29/2015
We just moved in almost 2 weeks ago and so far everything has been good! When we moved in the garbage disposal was broken but was fixed in a couple days.The pools and grounds are clean too. The only thing that needs to be done is them finishing painting the buildings
6/5/2015
Current Resident 151917
Verified Resident • 2015
4.0
5/8/2015
Nice apartment complex with awesome landscape. The staff behavior is highly appreciated. Beautiful floor plans. Noise is comparatively less inside and outside the apartment. We love the community. We will recommend this community to our friends also.
5/15/2015
Current Resident 150637
Verified Resident • 2014 - 2015
2.3
5/1/2015
Gym and pool: more than half the machine's don't work. No AC.NEVER any paper towels or sanitizer to clean the equipment. Pretty small and cramped if there's more than 5 people there. Pools are pretty nice. They are 24 hrs so that's awesome. Outside/walking areas/landscape: lots and lots of dog feces everywhere, I'm talking in the grass, in the rocks, by the parking spaces, even on the SIDEWALK! Definitely not implementing the clean up after your pet rule. However, there's beautiful trees and lots of green grass so it's a nice looking place.....just watch where you step. Inside Apartment: Very cheaply made. Appliances white and out dated. Cabinets, tile, blinds, bathroom toilets, shower head, mirrors, lighting all out dated and cheap. Things break very easily. Space is good, rooms are a nice size, nice walk in closet and guest bathroom is big. Location: Now this is the best part! Location is great! Right down the street from the mall, shopping areas, restaurants, libraries, parks, local bars and hot spots and a maim highway! Love the location! Staff: WAS GREAT!...until we switched property owners now definitely not so much. They seem very unorganized and confused. They forget to put in maintenance request and they seem like they simply don't know what they're doing. Not really friendly or approachable. Price: It's a reasonable price I'm paying for what I got. I would, however not pay a penny more, only because of the condition of the apartment and the new staff. Recommended: I will not be renewing my lease, but if you're looking for an decent price andnot too big on the amenities then it's ok...
5/2/2015
Current Resident 149507
Verified Resident • 2013 - 2015
4.7
8/17/2015
The office staff and maintenance crew are the best at addressing any issues in a timely manner. I feel very safe in this community. The landscaping is beautifully maintained. My neighbors are friendly. What more could you want in apartment living?
5/2/2015
Current Resident 148577
Verified Resident • 2014 - 2016
3.5
9/26/2016
So far with all the upgrades it looks great. Looks like pools will not all be done and furniture at pokl is garbage. I like the pet stops and a dog park would be nice. Really no lighting around my unit and grass is dead. But office staff is great. Love it
5/2/2015
Current Resident 147599
Verified Resident • 2014 - 2015
2.8
4/17/2015
Location and elementary school are great. Parking is horribly limited. Pool maintained too often. Tree trimming is annoying. Gates are often broken or open. So why have a gate. Playground is not maintained cracked and broken benches. No drinking fountain or vending machine for water near park.
5/2/2015
Current Resident 146838
Verified Resident • 2013 - 2015
1.0
4/14/2015
stay away far far away. since Trinity has taken over the apartment complex staff has gone down hill. Workers from the tree company were staring at my daughter in not a good way. She reported it to the office and told them she doesn't like to be looked at like a piece of meat and the blond lady in the office had the nerve to laugh at her. Not a laughing matter as far as i am concerned. I was much happier with the previous company
5/1/2015
Current Resident 382797
Resident • 2014 - 2015
4.3
4/5/2015
Moved here 3/15/14 when Essex was the owner. Took a chance and renewed our least just before ownership changed. Very excited about the upgrades the new owners are planning and the upgrades to the property that are taking place, i.e., landscaping, roofs, etc. Have found the Maintenance Techs are knowledgeable, courtesy, and personable and they've responded to my requests in a matter of days.
Current Resident 144500
Verified Resident • 2013 - 2015
2.7
4/1/2015
I have liked living at this community for the most part. The complex is definitely in need of some updates, have had issues with appliances since I moved in. The maintenance staff is nice but not very good on follow through, usually service requests require repeated requests for anyone to come out and frequently require multiple visits to resolve issue because issue was not resolved the first time. Rent seems a little high considering the dated and faulty appliances. Residents are mostly quiet and nice, have heard my upstairs neighbors fighting on occasion but that is apartment living. But have not had an issue with noisy kids or people blaring music or TV. Have had some pest issues mostly crickets.
Current Resident 143872
Verified Resident • 2013 - 2015
2.7
3/30/2015
It has been a pleasure living here until new owners came along.Its taking 3 weeks just to get a maintence order completed the office management does not follow up with the tentants.No people skills I will be moving out 2016.Prior to that I love the spacey rooms its like living in a house, But I would not recommend this place to no one
Current Resident 138478
Verified Resident • 2012 - 2017
5.0
2/3/2017
Good Service....................................................
3/12/2015
Current Resident 137881
Verified Resident • 2013 - 2015
5.0
6/24/2015
Staff and maintenance staff is good. I would recommend for my friends to chose this community.i liked the utilities like Jim and golf area ..we can go outside and spend some time at evening .. Also the Amelie's is too good.i would like to stayss
3/5/2015
Floor Plans & Pricing
1 Bedroom
A2
13 Available Units
1 Bed, 1 Bath | 814 sq. ft.
$1,257 - $1,543
See Floor Plan Details
A1
7 Available Units
1 Bed, 1 Bath | 759 sq. ft.
$1,080 - $1,529
See Floor Plan Details
2 Bedrooms
B1
9 Available Units
2 Beds, 2 Baths | 1,055 sq. ft.
$1,430 - $1,693
See Floor Plan Details
B2
9 Available Units
2 Beds, 2 Baths | 1,080 sq. ft.
$1,542 - $1,822
See Floor Plan Details
3 Bedrooms
C1
8 Available Units
3 Beds, 2 Baths | 1,262 sq. ft.
$1,716 - $2,094
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 42 reviews)
Noise
3.2
Grounds
2.7
Safety
3.0
Office Staff
2.7
Maintenance
2.5
Neighborhood
3.4
Survey Scores (from 215 surveys)
Post-Tour Survey
4.2
Move-In Survey
3.3
Maintenance & Support Survey
3.4
Lease Renewal Survey
3.0
Review Count
Number of reviews in the past 365 days
42
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
20.95 days
Features & Amenities
- Full Size and Washer and Dryer
- Attached and Detached Garages Available
- Reserved Covered Parking Spaces Available
- Dogs AllowedRestrictions: No Aggressive Breeds. Pet Limit: 2Less InfoMore Info
- Cats AllowedPet Limit: 2Less InfoMore Info
- 24-Hour Maintenance
- Air Conditioning
- Balcony or Patio
- Bark Park
- Cat Friendly
- Clubhouse
- Community Center
- Community Events
- Conference Room
- Controlled Access
- Dishwasher
- Faux Wood Floors
- Fetch Package System
- Fitness Center
- Framed Mirror
- Gated Community
- Golf Course
- Large Dog Friendly
- Lounge with Fireplace, TVs and Wi-Fi
- No Deposit Community
- On-site Personnel
- Oversized Closets
- Playground
- Poolside Kitchen
- Premium Hardware and Lighting
- Professional Caf Management
- Stainless Steel Appliances
- Subway Tile Backsplash
- Two Resort-Style Pools With Hot Tub
- USB Outlets
- Valet Trash Service
- Woodburning Fireplace
Leasing
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:30 PM
Questions & Answers (2)
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Under New Management
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Carlyle at South Mountain Apartments is a 759 - 1,262 sq. ft. apartment in Phoenix in zip code 85044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,080 - $2,094. Nearby cities include Phoenix,, Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Avondale, Sun City, and El Mirage.