Carlyle at South Mountain Apartments
A-
A-
Award Winner
5151 East Guadalupe Road, Phoenix, AZ 85044

3.5

(691 Reviews & Surveys)
$1,080 - $2,094/mo

Move-In Specials

6 weeks free! Terms apply. Limited time only!

Reviews

3.5 rating

476 total reviews

(

329 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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joecoss

Resident 2002

3.7

8/3/2002

whiners

appt is great area is nice and the garage feature is perfect. only two problems, anthony in the front office is ugly and smells terrible. and it is a nice complex so there are a lot of families in there. so if you stay up past 8 pm then you will be sniched on by elderly asian men with nothing better to do then to get you in trouble.

    Review Author Icon

    Current Resident 369662

    Resident 2002

    2.7

    4/2/2002

    Rude Staff

    From the very start the staff was rude. I moved into the complex for the convience of work travel, but now believe I should have taken more time to look for other options. After signing my lease, I thought the process would be easier and the staff would show more helpfullness. Instead they treated me with more disrespect. Although, the property and units are average, access to local freeways and shopping are excellent. I would urge anyone who deems staff cooroperation as important to your dialy living in apartment living (considering you have to pay their saleries) to not consider this complex.

      Review Author Icon

      Current Resident 287605

      Resident 1998 - 1999

      3.2

      2/23/2002

      3 Bedroom 2 Bath

      Parking is aweful!! Other than the one asigned parking spot per apartment, parking is hard to find. Often, at night, we have to park a quarter of a mile from our apartment and walkway are not lit. We also had ongoing problems with noice. Both the residents below us and beside us play music at all hours at high volumes despite office intervention.

        Review Author Icon

        Current Resident 84772

        Resident 1999 - 2000

        3.3

        10/25/2001

        TWO BEDROOM - TWO BATHROOM

        THE APARTMENT COMMUNITY WAS OK. HOWEVER, IT FELT LIKE A COLLEGE DORMITORY COMPLEX - PARTIES IN APARTMENTS & NEAR POOLS. FINDING AN UNASSIGNED PARKING SPACE WAS DIFFICULT AT TIMES. THE MANAGEMENT TEAM WAS VERY FRIENDLY AND PROFESSIONAL.

          Floor Plans & Pricing

          1 Bedroom

          A2

          13 Available Units

          1 Bed, 1 Bath | 814 sq. ft.

          $1,257 - $1,543

          See Floor Plan Details

          A1

          7 Available Units

          1 Bed, 1 Bath | 759 sq. ft.

          $1,080 - $1,529

          See Floor Plan Details

          2 Bedrooms

          B1

          9 Available Units

          2 Beds, 2 Baths | 1,055 sq. ft.

          $1,430 - $1,693

          See Floor Plan Details

          B2

          9 Available Units

          2 Beds, 2 Baths | 1,080 sq. ft.

          $1,542 - $1,822

          See Floor Plan Details

          3 Bedrooms

          C1

          8 Available Units

          3 Beds, 2 Baths | 1,262 sq. ft.

          $1,716 - $2,094

          See Floor Plan Details

          Disclaimer: Special, prices and availabilities subject to change.

          epIQ Ratings

          What is epIQ?

          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

          epIQ Report Card

          In partnership with SatisFacts™

          Community epIQ Grade

          A-
          A-

          Renter Ratings

          B

          Review Ratings (from 42 reviews)

          Noise

          3.2

          Grounds

          2.7

          Safety

          3.0

          Office Staff

          2.7

          Maintenance

          2.5

          Neighborhood

          3.4

          Survey Scores (from 215 surveys)

          Post-Tour Survey

          4.2

          Move-In Survey

          3.3

          Maintenance & Support Survey

          3.4

          Lease Renewal Survey

          3.0

          Review Count

          A+

          Number of reviews in the past 365 days

          42

          Manager’s Review Engagement

          A+

          Percentage of reviews responded to

          100.00%

          Manager’s Review Reply Time

          B

          Average time to respond to reviews

          20.95 days

          Features & Amenities

          Laundry
          • Full Size and Washer and Dryer
          Parking
          • Attached and Detached Garages Available
          • Reserved Covered Parking Spaces Available
          Pets
          • Dogs Allowed
            Restrictions: No Aggressive Breeds. Pet Limit: 2
            Less Info
            More Info
          • Cats Allowed
            Pet Limit: 2
            Less Info
            More Info
          Other
          • 24-Hour Maintenance
          • Air Conditioning
          • Balcony or Patio
          • Bark Park
          • Cat Friendly
          • Clubhouse
          • Community Center
          • Community Events
          • Conference Room
          • Controlled Access
          • Dishwasher
          • Faux Wood Floors
          • Fetch Package System
          • Fitness Center
          • Framed Mirror
          • Gated Community
          • Golf Course
          • Large Dog Friendly
          • Lounge with Fireplace, TVs and Wi-Fi
          • No Deposit Community
          • On-site Personnel
          • Oversized Closets
          • Playground
          • Poolside Kitchen
          • Premium Hardware and Lighting
          • Professional Caf Management
          • Stainless Steel Appliances
          • Subway Tile Backsplash
          • Two Resort-Style Pools With Hot Tub
          • USB Outlets
          • Valet Trash Service
          • Woodburning Fireplace
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          Leasing

          Welcome Home to your personal oasis at Carlyle at South Mountain Apartments, where an elegant driveway lined with palm trees reveals stunning Spanish-style architecture and sprawling green spaces. When you rent your next home in this community, you will enjoy picturesque views and access to the best hiking and biking trails in Phoenix. Situated in the foothills of the South Mountain Preserve, our spacious floor plans are designed to provide plenty of room for relaxation. Cook your favorite meal in the kitchen, complete with modern light fixtures, black appliances, and white cabinetry. A separate dining area delivers a comfortable area to savor your dishes, while a large living room offers an ideal space to unwind. Hardwood-style flooring adds a classic feel to some apartments. Step outside to relax on your private patio or balcony, or get cozy next to the fireplace in select models. We welcome to tour our resort-style community today.
          Show Less

          Office Hours

          • Sunday: Closed
          • Monday - Friday: 09:00 AM - 06:00 PM
          • Saturday: 10:00 AM - 05:30 PM
          This community is managed by

          CAF Management

          A
          A
          Communities
          75

          Questions & Answers (2)

          Anonymous
          Asked on: 03/16/2022
          Q: How long did it take for them to approve your application once they start processing it?
          Anonymous
          Asked on: 03/19/2018
          Q: How easy is it to find guest parking?
          Anonymous
          Answered on: 05/29/2018
          A: It's not all that easy. Living on the freeway side afford more "free" parking spaces.

          Frequently Asked

          How is Carlyle at South Mountain Apartments Rated?
          Based on 691 number of votes by renters, Carlyle at South Mountain Apartments is currently rated 3.5 out of 5 stars.
          How satisfied are residents with the upkeep and overall appearance of the grounds at Carlyle at South Mountain Apartments?
          Grounds: Carlyle at South Mountain Apartments is rated 2.7 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
          How effective was the maintenance team when resolving your problem?
          Maintenance: Carlyle at South Mountain Apartments is rated 2.5 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
          What are noise levels like at Carlyle at South Mountain Apartments?
          Carlyle at South Mountain Apartments is rated 3.2 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
          How safe is Carlyle at South Mountain Apartments?
          Carlyle at South Mountain Apartments is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
          How satisfied are residents with the neighborhood?
          Carlyle at South Mountain Apartments is rated 3.4 out of 5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
          How satisfied are residents with the staff at Carlyle at South Mountain Apartments?
          Staff: Carlyle at South Mountain Apartments is rated 2.7 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
          How often does management engage with reviews?
          Managers have responded to 100% of their community reviews in the past year.
          How quickly does management engage with reviews?
          Managers have replied within 20.95 days to their community reviews in the past year.
          Who manages Carlyle at South Mountain Apartments?
          CAF Management
          What is the pet policy at Carlyle at South Mountain Apartments?
          Dogs Allowed
          Restrictions: No Aggressive Breeds
          Pet Limit: 2
          Cats Allowed
          Pet Limit: 2
          What types of floor plans are available?
          1 Bed, 1 Bath
          2 Beds, 2 Baths
          3 Beds, 2 Baths
          What is the move-in special?
          6 weeks free! Terms apply. Limited time only!

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          Baths

          0

          Under New Management

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          Carlyle at South Mountain Apartments is a 759 - 1,262 sq. ft. apartment in Phoenix in zip code 85044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,080 - $2,094. Nearby cities include Phoenix,, Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Avondale, Sun City, and El Mirage.