IMT Desert Palm Village
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A
Award Winner
1215 E Vista Del Cerro Dr, Tempe, AZ 85281

4.0

(406 Reviews)
$1,245 - $1,510/mo

Move-In Specials

LOOK & LEASE: Receive one month free when you apply within 48 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 0...

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Reviews

4.0 rating

406 total reviews

(

62 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 650536

Resident 2015

5.0

11/9/2015

This place is amazing! I couldn't ask for better apartments! It's close to campus and downtown and the lightrail. The staff is super friendly and fun. Maintenance does a fabulous job and always so fast. Greg is an amazing maintence guy. So happy with everything about this apartment.

    Review Author Icon

    xavierxav82

    Resident 2010 - 2015

    4.8

    11/9/2015

    very nice place to live like the area Grec the maintenance guy is great man , very nice and polite , he knows what he is doing , well qualified , very very satisfied about his work

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      joshuaadams282

      Resident 2015

      4.7

      11/5/2015

      Great place to live. I am very impressed with the maintenance staff here. Every time I have any kind of maintenance issue they usually have it fixed within 4 hours of placing the work order (if I place it during business hours). My most recent maintenance tech, Greg, was extremely friendly and fixed my fridge quickly. He is a great asset to the IMT (Desert Palm Village) team.

        Review Author Icon

        Current Resident 190001

        Verified Resident 2013 - 2015

        4.2

        10/11/2015

        I have enjoyed living here. It's a good location and the staff is nice and helpful. As a dog owner, I really appreciate Desert Palm Village, because they are extremely dog friendly. They allow American Pitt Bull Terriers and other similar breeds, that other people don't allow because they are misinformed about them, and dog behavior in general. I don't own an APBT but I know many of them and they are great dogs. It's great to live in a community that is so friendly to pet owners and students.

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          Current Resident 189992

          Verified Resident 2014 - 2015

          3.5

          10/11/2015

          Most a good experience. The buildings are old, the apartments need major up grading inside the apartments- kitchen cabinets/ etc. Kelly is a good manager of the complex. The crew can pay better attention to the ground. The bikes of the residents are outside apartments which isn't allowed. The complex needs to be walked more by staff- rules are broken with mops and towels on patios.

            Property Manager Response

            10/19/2015

            Dear Resident, We appreciate your commendation of our manager Kelly as she works hard to ensure residents have a great experience here at Desert Palm Village. We are aware that our apartments are older, but we have a great maintenance staff that has maintained the apartment homes to ensure that everything is working properly and is in livable condition. We do appreciate you bringing to our attention your concerns about our community's appearance. We do have a full time groundskeeper that does his best in maintaining the community, but we do rely on our residents to let us know if any area needs extra attention. We would love to make your living experience a 5 star one, so please never hesitate to contact the leasing office should you have an concerns. Asst Community Manager, Courtney
            Review Author Icon

            Current Resident 189236

            Verified Resident 2015

            3.2

            10/7/2015

            Overall good but can be better, too much noise from neighbors causing inconvenience sometimes but generally quiet. Also wish some residents pick up after their pets tonpreserve cleanliness. Staff is mostly response to needs and complaints. Would recommend on overall basis.

              Property Manager Response

              10/19/2015

              Dear Resident, We appreciate your review. We feel Desert Palm Village is a great community as well! If you are experiencing any noise disturbances during our quiet hours, Desert Palm Village does provide an after-hours courtesy patrol that you can reach through our main phone number 480-968-1099. We appreciate you bringing to our attention your pet concerns. We do have a full time groundskeeper that does his best in maintaining the community, but we do rely on our residents to let us know if any area needs extra attention. It is also part of our pet agreement that all pet owners must pick up after their pets, therefore, we also rely on resident feedback to let us if they witness a pet owner not following our pet policy so that we can act on it accordingly. Don't hesitate to visit us at the leasing office should you have any other concerns you'd like to discuss. We are glad you are enjoying your living experience at our community! Asst. Manager, Courtney
              Review Author Icon

              Current Resident 181702

              Verified Resident 2015

              4.2

              9/8/2015

              The apartment is spacious, and the staff in leasing office is friendly and professional. The overall experience is good. I like the club house and the gym. Well, this line in for making it up to 200 characters ... almost there, come on... got it.

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                Current Resident 179003

                Verified Resident 2015

                4.2

                8/28/2015

                So far I have been very happy! Everything is clean and working in the apartment, and there are NO COCKROACHES! The gym could use a little work, there is only one power cord for the two treadmills so only one can be used at a time. There could also be yoga mats or something for a situp/abs area. The staff in the office is very friendly and helpful!

                  Review Author Icon

                  Current Resident 177295

                  Verified Resident 2015

                  4.0

                  8/22/2015

                  My experience so far is pretty good. I was able to get my apartment keys, etc as soon as i came to move in. I noticed some issues on my inspection and reported it to the leasing office. They immediately filed a work order in order to look into it. I was satisfied with the prompt response.

                    Review Author Icon

                    Current Resident 174394

                    Verified Resident 2015

                    2.8

                    8/12/2015

                    My experience has been okay. Other then the my A/C unit not working when I moved in, the bath tub not being clean what so ever and the fitness facility having dysfunctional equipment it been pretty good. The hot tub as sand at the bottom of and looks like it hasn't been clean in god knows how long. Other then that the staff ex superb and very professional.

                      Property Manager Response

                      8/18/2015

                      Dear Resident, We apologize for the inconvenience of not having you're A/C operable at move-in. We completely understand your frustrations. Any appliance can need repairs at any time, but it was unfortunate that this coincided with your move in date. I want to assure you that maintenance promptly responded to this work order. If there is any further maintenance needed, please contact the office. I also want to confirm that we have already put in work requests for our fitness center equipment you mention, and that we do have a groundskeeper that cleans our spas and pools daily. However, should you notice any area that needs extra attention, please let us know. We appreciate your feedback and are happy to hear that you would ultimately recommend our community to a friend. We are always available to you at the leasing office should you want to discuss any concern further. Assistant Manager, Courtney
                      Review Author Icon

                      Current Resident 173467

                      Verified Resident 2015

                      4.0

                      8/10/2015

                      The entire process was a quick and a hassle free process. The community is maintained well and contains all the required amenities and recreation. The community is very nearby to the local shuttle station making transportation easy. Keep up the good work.

                        Review Author Icon

                        Current Resident 172927

                        Verified Resident 2015

                        4.3

                        8/7/2015

                        The community is very quiet. Orbit transportation system picks up from the gate of the community. The apartments have a good enough carpet area (better than other communities I explored). The apartments are clean and at least the second floor does not have any problem of roaches and insects. The staff has been courteous and helpful till now. They do not offer lighting in bedrooms and living room (a downside)

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                          Current Resident 165132

                          Verified Resident 2015

                          5.0

                          7/9/2015

                          If More furniture, such as desk, are availabe when move-in, it is much perfect than before. In addition, the number of each apartment can be Easily confused, and some of the apartments are hard to find when arriving in at the first time. No other comments.

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                            Current Resident 152926

                            Verified Resident 2014 - 2015

                            3.3

                            5/12/2015

                            The place is good. Convenient to shopping and to work. The Orbit bus is good but always not on time. Public areas like swimming pools and fitting are wonderful. The safety is not good. I lost my bike at the bike parking lot and the staff can't do anything about that. Some weird man knocked my neighbor door in midnight. The second floor should be worried about the ceiling leaking. The staff always want to fix the problems but the facilities are old to have a good condition. The staff are very nice but there are also many things they can't control.

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                              Current Resident 151656

                              Verified Resident 2005 - 2015

                              4.8

                              5/6/2015

                              I've enjoyed living here. So far it's been a positive experience. The front office people are friendly and take care of any issue I've ever had promptly and effectively. Any maintenance issue I've ever had has always been has been dealt with almost immediately. It's been my experience that the people working here take care of you and are friendly and there to help.

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                                Current Resident 150252

                                Verified Resident 2012 - 2015

                                3.3

                                4/29/2015

                                This is a fairly nice community near my college. The rent is at a reasonable amount but it keeps going up. Staff in the office is always nice and helpful. Doing laundry might be the only thing is bugs me. It is quite often that the washing machines are all occupied because people didn't pick up their washed clothes in time.

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                                  Current Resident 149691

                                  Verified Resident 2015

                                  4.7

                                  4/27/2015

                                  Nice, quiet, well maintained, dog park is great, friendly neighbors, trash dumpster conveniently placed, laundry service is close to apartment, parking is convenient and close, active community with some younger children for my kids to play with

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                                    Current Resident 147895

                                    Verified Resident 2011 - 2015

                                    4.5

                                    4/19/2015

                                    I love living here!...very professional and clean. I moved here 2011 and have had no bad experiences. It is a nice centrallized location, and is kept very clean. I will definitely be renewing my lease, because compared to other apartments, it is superior. Thanks!

                                      Review Author Icon

                                      Current Resident 147745

                                      Verified Resident 2015

                                      4.5

                                      7/20/2015

                                      Regardless a few minor problems, I have had a great experience in Desert Palm. Actually, the neighborhood, staff and maintenance are really positive points, and some problems with exterior of buildings and landscaping are issues that can be dealt with to attain a extreme satisfaction.

                                        Review Author Icon

                                        Current Resident 145340

                                        Verified Resident 2014 - 2015

                                        3.3

                                        4/6/2015

                                        Overall very good living experience. Friendly and professional stuff, safe and convenient neighborhood, well maintained grass area, NO roaches so far. I will most likely renew my lease here for next year and would also recommend it to my other friends who are looking for apartments

                                          Review Author Icon

                                          Current Resident 145035

                                          Verified Resident 2014 - 2015

                                          3.5

                                          10/11/2015

                                          The overall environment is good and is very close to ASU. The biggest issue is noise from AC, traffic and neighbors. In the hottest summer the AC may not be cool enough. The staffs are very friendly and professional. Most time they can solve my issues.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 144741

                                            Verified Resident 2009 - 2015

                                            5.0

                                            4/3/2015

                                            It is very great here. The office and maintenence staff are great. Always very nice and friendly. The maintenance is very quick at getting the job done and always nice. The property is kept up well and office returns phone calls in a timely manner.

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                                              Current Resident 140792

                                              Verified Resident 2015

                                              4.2

                                              5/6/2015

                                              It has been a very satisfying experience so far. All the maintenance issues are handled very promptly and are resolved the same day they occur. The only thing that I wish we had here was more green areas for kids to play. Clean pools would do good.

                                                Review Author Icon

                                                Current Resident 136441

                                                Verified Resident 2015

                                                3.5

                                                2/25/2015

                                                I like the community, the house and location.The personnel is friendly and helpful. However the lack of sleep because of the noise from a defected AC installation is putting in danger my opinion. I really like to live here but I need to sleep.

                                                  Property Manager Response

                                                  3/3/2015

                                                  Dear Resident, We are sorry that you are not completely satisfied with your living experience at Desert Palm Village. We are aware of your concern and have been diligently working to find a resolution. We apologize for the inconvenience and hope that you continue to give us the opportunity to rectify this issue. Please don't hesitate to contact the front office at any time should you have any further questions or concerns. Community Manager, Kelly
                                                  Review Author Icon

                                                  Current Resident 121767

                                                  Verified Resident 2015

                                                  4.0

                                                  1/8/2015

                                                  The apartment amenities are pretty cool to begin with, I loved the basketball court and the hockey court that was available. The community looks decent and serene. I just moved in, it's been just one week and everything has been going smooth so far, and I don't have any complaints about the apartment or the community as of now.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1A

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 720 sq. ft.

                                                    $1,245

                                                    See Floor Plan Details

                                                    1AU

                                                    1 Bed, 1 Bath | 720 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2A

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 840 sq. ft.

                                                    $1,440

                                                    See Floor Plan Details

                                                    2B

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,006 sq. ft.

                                                    $1,510

                                                    See Floor Plan Details

                                                    2BU

                                                    2 Beds, 2 Baths | 1,006 sq. ft.

                                                    See Floor Plan Details

                                                    2AU

                                                    2 Beds, 1 Bath | 840 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3A

                                                    3 Beds, 2 Baths | 1,200 sq. ft.

                                                    See Floor Plan Details

                                                    3BU

                                                    3 Beds, 2 Baths | 1,444 sq. ft.

                                                    See Floor Plan Details

                                                    3B

                                                    3 Beds, 2 Baths | 1,444 sq. ft.

                                                    See Floor Plan Details

                                                    3AU

                                                    3 Beds, 2 Baths | 1,200 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 49 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.9

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    49

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.96%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.24 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dog Allowed
                                                      Rent: $30. Restrictions: No weight restriction. Some breed restrictions apply. Please call our Leasing Center for complete Pet Policy information.. Pet Limit: 2. Comments: At IMT Desert Palm Village, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! PET FEE $200 (ONE PET) $300 (TWO PETS). $30 MONTHLY PET RENT, PER PET. REFUNDABLE PET DEPOSIT $200 (ONE PET) $300 (TWO PETS).
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                                                    • Cat Allowed
                                                      Rent: $30. Restrictions: No weight restriction. Some breed restrictions apply. Please call our Leasing Center for complete Pet Policy information.. Pet Limit: 2. Comments: At IMT Desert Palm Village, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! PET FEE $200 (ONE PET) $300 (TWO PETS). $30 MONTHLY PET RENT, PER PET. REFUNDABLE PET DEPOSIT $200 (ONE PET) $300 (TWO PETS).
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                                                    Other
                                                    • 24/7 Emergency maintenance service
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Barbecue Area at Each Swimming Pool
                                                    • Cat Friendly
                                                    • Co-work Spaces
                                                    • Community Center
                                                    • Convenient to ASU
                                                    • Credit Card Payments Accepted
                                                    • Dishwasher
                                                    • Entertainment and Media Lounge
                                                    • Fitness Center
                                                    • Four Swimming Pools
                                                    • Free Movie Rentals
                                                    • IMT Active Cardio Training Options
                                                    • Large Dog Friendly
                                                    • On the Orbitz Bus Line
                                                    • On-Site Maintenance
                                                    • Pet Park
                                                    • Resident Portal
                                                    • Two Indoor Spas
                                                    • Volleyball Court
                                                    • Wi-Fi at Pool and Clubhouse
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                                                    Leasing

                                                    IMT Desert Palm Village in Tempe is in an ideal location offering a retreat from life s hectic pace. From one to three bedrooms, IMT Desert Palm Village offers a garden-like setting, with contemporary kitchens complete with a range of high-performing appliances. Even better, each apartment home features generous closet space and storage areas. With a regulation basketball court, sand volleyball court and an in-line hockey court on-site, IMT Desert Palm Village delivers everything and then some when it comes to activity spaces. A refreshing dip in one of four sparkling pools is a great way to cool down after maintaining regular workouts in our IMT Active fitness center. With maintenance-free living, great on-site recreational, social experiences and the exciting attractions of downtown Tempe, IMT Desert Palm Village has the best location and apartments in the area.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IMT Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is IMT Desert Palm Village Rated?
                                                    Based on 406 number of votes by renters, IMT Desert Palm Village is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at IMT Desert Palm Village?
                                                    IMT Desert Palm Village is rated 4.9 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    IMT Desert Palm Village is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at IMT Desert Palm Village?
                                                    IMT Desert Palm Village is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is IMT Desert Palm Village?
                                                    IMT Desert Palm Village is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    IMT Desert Palm Village is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at IMT Desert Palm Village?
                                                    IMT Desert Palm Village is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 97.96% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.24 days to their community reviews in the past year.
                                                    Who manages IMT Desert Palm Village?
                                                    IMT Residential
                                                    What is the pet policy at IMT Desert Palm Village?
                                                    dog Allowed
                                                    Rent: $30
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Please call our Leasing Center for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Comments: At IMT Desert Palm Village, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! PET FEE $200 (ONE PET) $300 (TWO PETS). $30 MONTHLY PET RENT, PER PET. REFUNDABLE PET DEPOSIT $200 (ONE PET) $300 (TWO PETS).
                                                    cat Allowed
                                                    Rent: $30
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Please call our Leasing Center for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Comments: At IMT Desert Palm Village, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! PET FEE $200 (ONE PET) $300 (TWO PETS). $30 MONTHLY PET RENT, PER PET. REFUNDABLE PET DEPOSIT $200 (ONE PET) $300 (TWO PETS).
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    LOOK & LEASE: Receive one month free when you apply within 48 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04/15/26. Special will be credited to the second full month's statement. Special excludes all property transfers and current residents.

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                                                    IMT Desert Palm Village is a 720 - 1,444 sq. ft. apartment in Tempe in zip code 85281. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,245. Nearby cities include Guadalupe, Mesa, Chandler, Phoenix,, Scottsdale, Gilbert, Phoenix, Paradise Valley, Sun Lakes, Laveen, Fountain Hills, Tolleson, and Glendale.