4.0
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4.0 rating
573 total reviews
(
406 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1078068
Verified Resident • 2021 - 2022
4.3
10/24/2022
There is a lot of improvements in this community with infrastructure, maintenance and property managers . We feel there are areas of improvements from sanity and cleanliness perspective but we are also seeing effort being made to address them .
10/24/2022
Current Resident 1077033
Verified Resident • 2022
4.2
10/19/2022
I just moved in, looks nice and have great amenities. The swimming pool is beautiful and I'm glad that they have a bbq area. Neighbors already told me that we need to be aware that the building C have AC problems but o hope they are wrong and the management are already on top of this and won't let us down.
10/20/2022
Updated Review
Current Resident 1044559
Verified Resident • 2018 - 2022
5.0
10/14/2022
This is the wonderful community where everyone gets served with respect. It is clean, secured and value for money apartment complex where there are all amenities for dog lovers, parents with kids, singles and young couples still w/o children.
10/18/2022
Current Resident 1074149
Verified Resident • 2022
4.0
10/10/2022
The Reserve at Warner Center is a community of peace and Quiet, The Management is good in communication whenever you have questions or anything that you need from them. The place is great because you are near everything.
10/11/2022
Updated Review
Current Resident 975590
Verified Resident • 2019 - 2022
5.0
10/10/2022
Es un lugar muy seguro y muy tranquilo estamos muy feliz de vivir aqui , es un lugar limpio y organizado, tenemos todo serca y las mejores escuelas es un area privilegiada ???????????????????????????.
10/11/2022
Current Resident 1072519
Verified Resident • 2022
5.0
10/5/2022
Love the set up of the space between living room and Kitchen and the room space between rooms brand new appliances laundry set love the closet next to the washer and dryer. People were extremely nice when I got here in the first day
10/7/2022
Current Resident 1071839
Verified Resident • 2022
2.3
10/3/2022
Just moved in so not sure yet. Everything looks decent so far. But I don't have much to say yet. It's my 3rd day. But the laundry does smell horrible and the dryer does not dry clothes. And the paint job isn't great
10/3/2022
Current Resident 1071834
Verified Resident • 2022
4.8
10/3/2022
There are no hidden fees during the application process, the staff is really helpful, and the complex is beautiful. It's also located in a family friendly community within walking distance of a large outdoor mall.
10/3/2022
Current Resident 1070219
Verified Resident • 2022
5.0
9/27/2022
We are coming from Hollywood which has rapidly deteriorated over the past few years. Additionally, despite some shady positive reviews online, we had a non stop awful experience at our former building Savoy West. It got to the point where it was messing with our mental health and our daughters physical health. We produced multiple doctors notes but they still would not accommodate us. So when we came to see the Reserve, we were astounded at the difference, especially for a very similar rent. It was night and day, and a huge sigh of relief for our whole family. It is not even comparable, and for the life of me I do not understand why anyone who can afford this rent would ever live in our old building, or Hollywood, when they can live here. Excellent landlords/leasing office, great location in which we feel 10x as safe, beautiful spacious apartments that have been recently renovated, easy access to everything, phenomenal amenities (seriously, they even have a playground for our little one). I would strongly recommend this place to literally anyone. Thanks for reading.
9/27/2022
Updated Review
Current Resident 1021951
Verified Resident • 2022
4.8
9/21/2022
The community here at the Reserved is filled with the warmth from management staff and residents. Everyone is very friendly. I feel safe particularly if you have children it is a beautiful place to call home.
9/22/2022
Updated Review
Current Resident 1064514
Verified Resident • 2016 - 2022
4.3
9/12/2022
It has been improving. Also maintenace requests get done quicker now a days then when I first moved in. I wish some neighbors would be quiter. Old apartments need an update. The property is nice and has good amenities.
9/13/2022
Current Resident 1060470
Verified Resident • 2015 - 2022
5.0
8/30/2022
excellent community to live in. Spacious apartment. Overall like living in this community so far without major problems. Overall like living in this community so far without major problems. Overall like living in this community so far without major problems.
9/2/2022
Current Resident 1059888
Verified Resident • 2022
5.0
8/29/2022
I love that it's so dog friendly. Upon entering it looks like you're walking into a Palm Springs resort. The staff was helpful and always got back to me with any questions or concerns I had. They accommodated us well.
8/30/2022
Current Resident 1055119
Verified Resident • 2010 - 2022
3.8
8/15/2022
BEFORE THIS NEW MANAGMENT TOOK OVER IT WAS AWESOME. BUT WHEN JONES & JONES TOOK OVER ITS BEEN A FIGHT TO JUST GET THINGS DONE. SOME MANAGERS ARE SO RUDE,UNPROFESSIONAL AND NOT HELPFUL AT ALL. HOWEVER THE MAINTENANCE CREW IS ALRIGHT WITH WHAT THEY ARE GIVEN TO WORK WITH.
8/15/2022
Current Resident 1054540
Verified Resident • 2021 - 2022
4.0
8/13/2022
Good location, nice neighborhood, quiet place at night. Fair prices. I would recommend this. Pool is fine, as well is the gym. You are close to the Westfield Village and mall, close to Amazon fresh, restaurants, cinemas, etc. Was a good choice.
8/15/2022
Current Resident 1053769
Verified Resident • 2022
2.5
8/10/2022
Don't do it, unless you like cockroaches and getting sick once a month this is not the place for you. Getting out was a dream. Save yourselves save your money! I'm sure there is a better place to go. RUN!
8/11/2022
Current Resident 1052815
Verified Resident • 2018 - 2022
2.2
8/8/2022
Overall it's fine living here but there are also a lot of problems that need to be addressed. The AC goes out in our building as well as others every single year. This has been an issue for 4 years in a row. In addition to that, there should be security on site 24 hours per day. Parents and children constantly disregard the posted rules for tennis court use by allowing their children to ride scooters in the tennis courts and scream and yell for no reason. Children ride scooters all over the property daily while signs are posted everywhere that no scooters, skateboards, etc are allowed anywhere in the property.
8/8/2022
Current Resident 1052312
Verified Resident • 2022
4.7
8/6/2022
The apartment here is pretty nice. All of the neighbors we have talked to have all been friendly and respectful. It seems like a great place to live. We love all the amenities and the Luxer One boxes. We enjoy and frequently use the pool, fitness center, and paddleball court. Besides the construction not being completed when we moved in, we have enjoyed living here.
8/8/2022
Current Resident 1051351
Verified Resident • 2022
5.0
8/4/2022
Love the location! Conveniently near a grocery store, pet store, restaurants, mall, theaters etc. The area is very pet friendly and has a dog park as well. Units are very spacious and have a good amount of storage and closet space. This one was the winner out of all of the apartments we toured.
8/4/2022
Current Resident 1051112
Verified Resident • 2022
4.5
8/3/2022
Apartment complex is secure and set in a nice location. The leasing staff were great with communication prior to moving in to my apartment. The community is friendly and very welcoming. Overall had a fantastic move in experience.
8/3/2022
Current Resident 1046891
Verified Resident • 2022
4.5
7/20/2022
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7/21/2022
Updated Review
Current Resident 1034471
Verified Resident • 2022
5.0
7/2/2022
I love the property and units , I like how spacious it is and look forward to the electric chargers that should be opening soon . Other than that , I enjoy the property and pool and overall maintenance of the location .
7/6/2022
Current Resident 1034908
Verified Resident • 2021 - 2022
3.7
6/11/2022
The location is great and very walkable. However parking is a nightmare. The spots are small, cramped, and dings will happen to the sides of your car. Grounds are pretty clean. Apartment size is decent. Overall a Good budget choice. Staff ok, but if you have a request that they don't want to help you with, they will have an attitude. Laundry rooms are not very clean.
6/13/2022
Former Resident 872592
Resident • 2020 - 2022
2.2
6/6/2022
Save you sanity and money
If I could give this place a big fat zero I would gladly do so. The day we left this place was the happiest day of my life!!! About the apartments them selves,,, Stuffy, no air flow at all, our AC was working non stop all year long on the lowest setting and it barley touched 75 degrees! And the cockroaches problem is INSANE!!!! When I asked our neighbors if they have the same problem they all said yes and recommended not to call the office to spray the apartment as it only going to get worse! They are EVERYWHERE! Dishwasher, microwave, they are coming out of electrical outlets! And since I have 2 little babies I was sensitizing the place every night and made sure there was no food left outside. Laundry - 6 machines for the entire building and most of the time 3 not working and the once that do work smell really bad, dog hair and other trash is found in every and each one of them, people leave their laundry for days there. Noise - if you are sensitive to noise don't even think about moving to this place, the insulation is non existent, you can hear EVERYTHING from flushing water, ninja juicer, cabinet doors closing, your neighbors tv and even 3lb dog running around. And the "best part" is the management Eric, Eric, Eric. When I was looking into moving in there was "special Deal" advertised - 1 month free And the leasing rep assured me that I qualify Sent me several emails with confirming the deal and asked me to wait until she is in the office to sign the contract, to make the story short the manager Eric called me a liar and that it was never offered to me and when I sent him the emails he said: well it's your problem that you signed the contract. The day I came to pick up the key to the apartment one of the employees that discovered that I will be moving to the apartment above them started harassing me, telling me that I shouldn't move there as that place is hell, later that week I discovered that my neighbors downstairs are the security comp for the Reserve and it became a nightmare as they were harassing me ( while I was pregnant) and my family including my then one year old child for a year! And the management did NOTHING to help with the situation only the opposite, we had to instal 24/7 surveillance cameras to provide proof, only after I contacted the corporate office ( took them 2 months to get back to me as no one gives you a direct phone number or contact) The security company was replaced but the harassments didn't stop. I developed anxiety and depression while I was pregnant. And one last thing, if you think you are getting your security deposit back you are wrong, they will charge you $250 for cleaning, $150 for carpet shampoo and hundreds of dollars for things that don't exist. We left the apartment clean and no damage at all, our carpet was 100% clean. I lived in several places and have NEVER EVER had any problems with the management and I always got my deposit back.
6/7/2022
Current Resident 1032122
Verified Resident • 2022
5.0
6/3/2022
Overall I had a good experience moving into Reserve. Nice friendly community with supportive staff who supported me in every step. The Property manager was helpful in finalizing the lease. The place is right next to village which has plenty of restaurant, bars.
6/6/2022
Muscato
Studio, 1 Bath | 625 sq. ft.
See Floor Plan Details
Riesling Chardonnay
1 Bed, 1 Bath | 800 - 880 sq. ft.
$2,140 - $2,862
See Floor Plan Details
Syrah Chianti Pinot
2 Beds, 2 Baths | 950 - 1,150 sq. ft.
$2,485 - $3,289
See Floor Plan Details
Merlot
3 Beds, 2 Baths | 1,125 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 25 reviews)
Noise
3.9
Grounds
3.9
Safety
3.8
Office Staff
3.7
Maintenance
4.0
Neighborhood
4.3
Survey Scores (from 144 surveys)
Move-In Survey
4.7
Maintenance & Support Survey
4.2
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
25
Manager’s Review Engagement
Percentage of reviews responded to
96.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.72 days
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The Reserve at Warner Center is a 625 - 1,150 sq. ft. apartment in Woodland Hills in zip code 91367. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,140 - $3,289. Nearby cities include Warner Center, Canoga Park, Topanga, Winnetka, Tarzana, Hidden Hills, Reseda, West Hills, Encino, Chatsworth, Calabasas, Northridge, and Lake Balboa.