The Reserve at Warner Center

Resident 719004

Verified Resident • 2019 - 2020

My upstairs neighbor is always making noise and the leasing office hasn't really been much help in resolving that. Also, parking spots are tiny! People don't clean up after their dogs and leave trash everywhere in the hallways, stairways

Resident 838848

Verified Resident • 2020

So far it has felt like home now that we have moved in to this new apartment and the community has really helped feel safer here than our previous which we no longer felt safe living at with you young child

Resident 836314

Verified Resident • 2020

I have had a great experience living at The Reserve so far. The location is prime! There are so many local convenient stores. You can literally walk to them. It is a safe community within the complex and the washers are great. You must reserve the amenities but that's good so there are no conflicts between residents.

Resident 821172

Verified Resident • 2020

So far my time at the reserve has been quite a pleasant experience. The staff was very friendly and assisted in every step of the application. The community has all the amenities I was looking for and the location was exactly what I was looking for. Love it here!

Resident 819308

Verified Resident • 2020

So far, we have a great experience. We just moved in. The whole leasing process was pretty easy and it took 2 days. The leasing agent Viviana was very kind and helpful. As I said, we just moved and so far so good.

Resident 818130

Verified Resident • 2020

Bigger space , Renovated , Excellent Community for the less price. Kids play area , Dog play area , Swimming pool , Jaccuzi , BBQ grill , Covered Parking , Tennis Court , Basketball Court , Balcony etc

Resident 817652

Verified Resident • 2020

In the process of moving in. It is a beautiful apartment. It seems very friendly and open. Seems like a place you can be comfortable at and be yourself. Does not seem like you need to worry about neighbors or anything. And I love that it's super pet friendly.

Resident 814000

Verified Resident • 2020

Pleasant welcome and great first impression. This apartment complex is very nice. We moved in this weekend and everyone seems so nice. Neighbors were helping us and inviting us for a drink. Heard only great thing about this community.

Resident 812784

Verified Resident • 2019 - 2020

I really like the reserve, near the shopping center, banks, supermarkets. very safe area. I liked the pool and the gym. The attention of the administration and the office is very good. as well as maintenance.

Resident 812001

Verified Resident • 2020

As a new member to the community I am pleased with the tranquil atmosphere. Everyone is extremely helpful and nice. Additionally, the esthetics of the community is another wow factor. Lastly, the staff is attentive and approachable in every sense of the word.

Resident 811938

Verified Resident • 2020

Very helpful and supportive staff. I felt like they genuinely cared about my situation. The staff went above and beyond to help with my move in. I would definitely recommend the reserves to my friends and family.

Resident 801232

Verified Resident • 2019 - 2020

The landscape is very attractive. The grounds are kept clean. There are beautiful fountains. A great size pool, basketball court, tennis courts. A dog area- although I don't have a dog. It's a great area to live.

Resident 794708

Verified Resident • 2020

It's been very good and I would recommend my agent. The building is very clean and the community is very quiet. So far I have seen that it is very family oriented. So far I have had no issues and they are respond with the maintenance requests.

Resident 788666

Verified Resident • 2020

The community it great. They allow large dogs which is awesome and staff is very helpful and friendly. The application process quick and simple. The grounds are well kept. They have great amenities. Would like to see a bigger doggie park but they have a fun environment for dogs of all sizes.

Resident 786760

Verified Resident • 2020

It was not easy to apply to move in but I am happy to be here eventually. And especially I thanks a manager Viviena Bae who help submitting application friendly. She was very nice and teach me how to connect with the company progrem professionally. Thanks.

Resident 786210

Verified Resident • 2020

Great so far. Staff is very helpful. Neighborhood is great and we love the layout and all the amenities and friendliness of all. We hope to have a great stay with these apartments in the many years to come.

Resident 786038

Verified Resident • 2020

I did not have any major issues. Simply, keep the website updated with vacant units because when we contacted a property management team, the unit was no longer vacant or the price listed was not updated.

Resident 781110

Verified Resident • 2020

The complex is beautiful however there has been a constant struggle with management since day 1. Things were not made clear to my roommate and I, policies were thrown at us that were years out of date, my roommate and I were not included in the move-in process (we understand social distancing is still in practice however we were sent blurry pictures of rooms and were told everything was in good condition) and we found SEVERAL nails and screws in the carpet which we stepped on. Things were stained, floors had deep scratches in them...and yet everything was in "good" condition, according to management. This seems rather fishy to us.

Resident 780928

Verified Resident • 2020

I haven't been in the apartment long enough to help.I haven't been in the apartment long enough to help.I haven't been in the apartment long enough to help.I haven't been in the apartment long enough to help.

Resident 778201

Verified Resident • 2020

Kunle was great with his virtual tour during these times. I knew immediately this was the unit. Everything was great about the move in except for the problems with the internet and cable. I would recommend this place to move into in the future.

Resident 775332

Verified Resident • 2020

With the whole Covid-19 pandemic occurring and my previous lease ending, life seemed like it would be treacherous. I searched around on various apartment sites and came across a listing for The Reserve. It was one of the best things that could've happened to me. The location is prime: close to the freeway, mall, grocery stores, and tons of great food. The price for the location alone was unbeatable. The apartment in and of itself is great! This has been a great place to call home!

Resident 775212

Verified Resident • 2020

I moved into Reserve during the covid time and the staff at Reserve did a virtual tour and contactless keys handover. The apartment was v.clean and the movein was a great experience. This is one of the best apartments in Woodland hills and i definitely recommend this as your new home

Sandia7

Resident • 2019 - 2020

This place has a bedbug infestation and roach infestation. They will try to keep all of your security deposit money, even if your dog is a working animal, they will keep it to apparently "paint the walls" I am currently fighting for that. They do not answer phone calls when you have a concern, I had to get a google phone number in order for them to pick up, they answer immediately. The head os security sends uniformed men to you place and they will try to pass as "security" we never knew if he was security or not, but this is what they will do to their tenants. This place is not recommended at all.

Resident 767978

Verified Resident • 2020

I've only been here about a week and a half, but I enjoy it. Upon move in Kunle and the staff were helpful and made the moving process as seamless as possible. The apartment was mostly clean and all appliances worked.

Resident 766336

Verified Resident • 2017 - 2020

As a resident who pays $2000 for a one bedroom apartment living , I at least expect a washing machines to be fixed in the laundry room if it's broken. In my building, we have over 400+ residents and 6 washing machines in the laundry room , 2 out of wich are not working and have Not been working for almost 6 months. This is just one of the wonderful hard work examples our management And staff does. Don't get me started on the pest problems and security in this building. My car got broken into, we have cameras in the parking , I still have yet to hear back from the office who broke into my car or at least have them follow up! They told me to get a police report, I did just that... still no response. If I have a complaint of any kind it goes streight to the management office and nothing gets done. I'd like to contact a corporate office and do a formal complaint but they won't give me any information to do so. Anyway, staff and management is horrible here. Look else where for a living.