Alta Springs Apartments
A
A
Award Winner
9888 East Vassar Drive, Denver, CO 80231

3.7

(472 Reviews)

Move-In Specials

1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

Reviews

3.7 rating

472 total reviews

(

341 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 456968

Verified Resident 2016 - 2018

4.5

9/18/2018

Maintenance is great, everyone is super nice and helpful. Only complaints are sometimes the elevator behaves in concerning ways, and general filthiness of other tenants in letting their dogs pee in the buildings, etc. Not apartment staff's fault though.

    Property Manager Response

    2/26/2018

    Verified Resident, Thank you for sharing your experience! I would love to meet with you and address all of your concerns. Please feel free to stop in, email or give me a call. I appreciate your time and look forward to meeting with you. Thanks again, Skye Elkins Community Manager
    Review Author Icon

    Current Resident 451866

    Verified Resident 2017 - 2018

    3.5

    2/10/2018

    After we got the pest situation under control it’s been fine. Only problem is, these are not secure buildings as you advertise, none of the doors to the building lock and anyone could walk in at anytime of the day or night!!!!!!!!!

      Property Manager Response

      2/13/2018

      Verified Resident, We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Alta Springs, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (303) 368-0306 to discuss ways we can better serve you in the future. Thank you, Skye Elkins Community Manager

      Updated Review

      Review Author Icon

      Current Resident 448784

      Verified Resident 2007 - 2018

      3.5

      2/4/2018

      I have lived in this community for over 10 years only because my rent has not been increased to an outrageous amount. My experience over all has been good! Wish the apartment complex would keep up with cleaning the hallways and lobby more frequently rather then every month.

        Property Manager Response

        2/6/2018

        Dear Resident, We truly appreciate your honest feedback. You should see an immediate improvement in the housekeeping of the buildings. We understand your frustration and have hired a new cleaning crew. This will be closely monitored. Our goal is to meet your needs. Please don't hesitate to reach out if there is anything further we may do. Thank you! Skye Elkins Community Manager
        Review Author Icon

        Current Resident 446486

        Verified Resident 2016 - 2019

        4.2

        9/20/2019

        I like the apartment size for the money. I love the view from our balcony and the fact that we have two balconies. They make an effort to get the community together to get to know each other by having different events through out the year. I just think the office needs to smile more.

          Property Manager Response

          1/30/2018

          Verified Resident, We are so happy to read such a great review about Alta Springs! Thanks again for the recommendation, and have an amazing day! Kind Regards, Skye Elkins Community Manager
          Review Author Icon

          Current Resident 445245

          Verified Resident 1999 - 2018

          5.0

          1/25/2018

          The Property Manager, Christina, is great! I would also say the other office staff are wonderful as well. They are available, helpful, and responsive to requests or needs. I appreciate that maintenance issues are resolved in a timely manner.

            Property Manager Response

            1/29/2018

            Dear Resident, We're glad you had such a wonderful experience with Christina! We're glad to hear she was able to deliver such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again, Skye Elkins Community Manager
            Review Author Icon

            Current Resident 444172

            Verified Resident 2017 - 2018

            5.0

            1/23/2018

            Loved living here. The staff is great. Didn’t have much problems ever. It was an enjoyable experience. I would recommend it to anyone. The move in was very simple and easy. The process was easy. Everything was easy. It was never stressful.

              Property Manager Response

              1/24/2018

              Verified Resident, Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Skye Elkins Community Manager
              Review Author Icon

              Current Resident 442645

              Verified Resident 2017 - 2018

              2.5

              1/19/2018

              The incident with leaking from the apartment above was a horrible experience and management of the situation was extremely poor. My rugs were never dry-cleaned and I never received an apology for how the situation was handled. However, that management team has since left and the new staff have been much better.

                Property Manager Response

                1/22/2018

                Dear Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I am happy to hear you feel things have improved with our team. Please let me know if there is anything we may address for you. That is why we are here and our goal is to improve your living experience. Thank you, Skye Elkins Community Manager
                Review Author Icon

                Current Resident 440046

                Verified Resident 2017

                4.5

                1/12/2018

                I moved at Alta springs few days ago. I like my apartment. Because living in here is very comfortable and safe. Only residents can enter apartment. Also there has good scape and organization. I like new kitchen staff.

                  Property Manager Response

                  1/13/2018

                  Verified Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alta Springs. We are so happy you are enjoying your new kitchen. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kind Regards, Skye Elkins Community Manager
                  Review Author Icon

                  Chachacool

                  Resident 2018

                  4.8

                  1/10/2018

                  Great community, great team. My work orders are always done right the first time. I appreciate all of your hard work. The office team is great, they listen and try to help whenever possible. Thank you!

                    Review Author Icon

                    Current Resident 436783

                    Verified Resident 2016 - 2017

                    3.2

                    1/3/2018

                    My overall satisfaction is fair.. not really enough parking, people keep smoking in the building and the maintenance crew did not fix what they were supposed to. As for the office staff they have always been pleasant and very helpful..

                      Property Manager Response

                      1/11/2018

                      Hello Verified Resident, We appreciate you taking the time to leave us this feedback. Please let us know what we may still fix for you. That is what we are here to do. We hope to be of service to you again in the future. Best wishes, Alta Springs
                      Review Author Icon

                      Current Resident 434419

                      Verified Resident 2017

                      5.0

                      12/25/2017

                      Alta springs was wonderful and comfortable. Never had any issues and they were always eager to help. I would definitely recommend to a friend. Never had any issues and they were most helpful in my move out.

                        Property Manager Response

                        1/2/2018

                        Verified Resident, Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again! Skye Elkins Community Manager
                        Review Author Icon

                        Current Resident 433740

                        Verified Resident 2016 - 2018

                        5.0

                        9/9/2018

                        Alta Springs is a great place to live. The community is perfectly tucked away from busy streets. The property is always clean. The staff is great, they really help anyway they can. The amenities are nice I love that the gym is 24hrs.

                          Property Manager Response

                          1/2/2018

                          Hello Resident, Thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kindly, Skye Elkins Community Manager
                          Review Author Icon

                          Lanea_B

                          Resident 2015 - 2017

                          5.0

                          12/20/2017

                          The property is very clean and kept nicely. The staff is always available to help and answers any questions. I also requested for maintenance to fix a dripping sink and they came to my apartment within the hour, I was very pleased.

                            Property Manager Response

                            12/21/2017

                            Dear Lanea, Thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alta Springs! Thanks again! Skye Elkins Community Manager
                            Review Author Icon

                            Current Resident 432356

                            Verified Resident 2015 - 2017

                            3.0

                            12/18/2017

                            Very rude and unprofessional management. Kept over charging on eveything and talk very rudely when you ask for explanation. Neighborhood is nice but I definitely will be moving out after lease is over.

                              Property Manager Response

                              12/18/2017

                              Hi Verified Resident, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (303) 368-0306 so we can understand your situation better in order to try and turn your experience around. Thank you, Skye Elkins Community Manager
                              Review Author Icon

                              Current Resident 429223

                              Verified Resident 2016 - 2017

                              5.0

                              12/8/2017

                              Rented online without ever seeing the place in person. Love my apartment. Layout is perfect. Issues are always fixed quickly. Leasing office is open 7 days, perfect for when I’m picking up packages. School nearby is amazing. Just renewed my lease.

                                Property Manager Response

                                12/10/2017

                                Hi Verified Resident, Thank you so much for your positive comments about Alta Springs! We are here for whatever it is you need. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again! Skye Elkins Community Manager
                                Review Author Icon

                                Current Resident 427617

                                Verified Resident 2017 - 2018

                                2.2

                                8/8/2018

                                Almost every interaction I have had, has been unpleasant. My first experience has been with the office management, especially the property manager Skye. Staff (management in particular) puts an active effort into making you feel uncomfortable in your own home. Not a single request that I've made has been done to satisfaction, nor completion.

                                  Property Manager Response

                                  12/10/2017

                                  Hi Verified Resident, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (303) 368-0306 so we can make your experience a positive one. Thank you, Skye Elkins Property Manager
                                  Review Author Icon

                                  Current Resident 425962

                                  Verified Resident 2017

                                  5.0

                                  12/1/2017

                                  This is perfect for me! Love it here! Couldnâ t be any better. Huge appartment. Friend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&!&&!&! nnnnnnnnnnnnnnnnnnjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

                                    Property Manager Response

                                    12/3/2017

                                    Dear Resident, Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! our wonderful feedback and rating mean a lot to us. Thanks again! Skye Elkins Community Manager
                                    Review Author Icon

                                    Current Resident 425646

                                    Verified Resident 2017

                                    4.8

                                    11/30/2017

                                    Great place! Great staff! Customer service is on point. I am enjoying my place so far! I like the area I love walking into my apartment everything is very nice. When I applied I worked with Christina she was superb! Provided me with a great welcome to Alta

                                      Property Manager Response

                                      12/3/2017

                                      Dear Resident, We're so glad that we were able to go above and beyond your expectations! Christina and our entire team is here for whatever you may need. Thanks again for the recommendation, and have an amazing day! Kind Regards, Skye Elkins Community Manager
                                      Review Author Icon

                                      Current Resident 890222

                                      Resident 2016 - 2017

                                      5.0

                                      11/15/2017

                                      I love living here. My apartment is updated with a great view. The grounds are well kept, The amenities are awesome and the community is quite. The staff and maintenance team and helpful, professional and efficient. The few work orders I've placed have been taken care of in a timely manner. Thank you

                                        Property Manager Response

                                        11/15/2017

                                        Dear Resident, Thank you; we appreciate your feedback! We are here for anything you need. We look forward to your next visit! Take care. Kind regards, Skye Elkins Community Manager We look forward to your next visit! Take care!
                                        Review Author Icon

                                        Current Resident 411644

                                        Verified Resident 2017

                                        4.8

                                        10/28/2017

                                        On my first initial visit to Alta Springs I knew that this was the community I was to lease from. The staff at move in time were all exceptionally professional and courteous. On move in day, there were a few minor items that needed to be fixed in my unit. A work order was placed, and all work completed and fixed that same within 2 hours. Kudos to Kiel, Christina and Laraena whose professionalism welcomed me to their community. Also a shout out to Daryl, from maintenance, who so quickly complex my work order on move-in day.

                                          Property Manager Response

                                          10/30/2017

                                          Verified Resident, We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your move in. If you have further needs or questions, please reach out! Thanks again! Skye Elkins Community Manager
                                          Review Author Icon

                                          Current Resident 627497

                                          Resident 2016 - 2017

                                          5.0

                                          10/18/2017

                                          The property is pretty much kept ladies in the office are really nice and willing to help with any situation you may have with you has been a new manager recently and she is on top of things..I would recommend living here to anyone!

                                            Property Manager Response

                                            10/20/2017

                                            Dear Resident, Thank you for your kind words and this wonderful review! Please stop in the office or reach out if you need anything at all. Thank you again for the great review! Kindly, Skye Elkins Community Manager
                                            Review Author Icon

                                            Current Resident 402829

                                            Verified Resident 2017

                                            4.0

                                            10/3/2017

                                            I have enjoyed living here. It is kept up well and pet friendly. Parking can be difficult late at night. There are strange lighting issues in the halls but it more annoying than anything. I would stay here for another lease if i wasn't moving out of the city.

                                              Property Manager Response

                                              10/3/2017

                                              Dear Resident, I want to thank you for the positive review! Our team works hard to make your home as beautiful as possible. We are currently working on the lighting and that will be resolved very shortly. Please let us know if there is anything at all we may do for you. Thank you again! Skye Elkins Community Manager
                                              Review Author Icon

                                              Current Resident 384166

                                              Verified Resident 2016 - 2017

                                              3.2

                                              8/16/2017

                                              For the price I pay here I would have never thought to have gotten bed bugs here also the manager is rude and one of the maintenance guy thinks he's a rental cop. Sure the gym and pool are cool but the way they run this place sucks

                                                Property Manager Response

                                                8/21/2017

                                                Dear Anonymous, I am sorry to hear that you are not happy with Alta Springs. We strive to meet or exceed our resident expectations and I would like to discuss this further with you to find out how we can do this around. Please contact me at 303.38.0306 or email altaspings.comgr@greystar.com. Sincerely, Mary
                                                Review Author Icon

                                                Current Resident 376894

                                                Verified Resident 2016 - 2017

                                                4.2

                                                7/31/2017

                                                The floor plans are unique, as well as big, open & airy. The outside setting is park like with Babi Yar park directly behind the complex & lots of ponds, as well as wildlife surrounding the property. They definitely exceed the standard of apartment living.

                                                  Property Manager Response

                                                  8/1/2017

                                                  Dear Resident, Thank you for taking the time to put in positive review of your living experience at Alta Springs. We also love the uniqueness of our floor plans and how spacious they are and as you put it park like setting with the mature trees and ponds, very peaceful. We are so happy that you are enjoying living at Alta Springs. Thank you for recommending our community, it means a lot to our team that you are happy. Have a great day, Mary - Community Manager
                                                  Review Author Icon

                                                  Current Resident 376589

                                                  Verified Resident 2015 - 2017

                                                  3.5

                                                  7/30/2017

                                                  Apartments are clean and spacious. Complex is pet friendly. They keep milk bones at the office. It's nicer than most other places I have looked at. Location is great. Walking distance to just about anythin you want.

                                                    Property Manager Response

                                                    8/1/2017

                                                    Dear Resident, We want to say thank you for your positive rating and love to hear how you feel about living at Alta Springs. We are always here for our residents and appreciate your residency. Have a great day, Mary - Community Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Manitou

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 910 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Glenwood

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 818 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Steamboat

                                                    6 Available Units

                                                    2 Beds, 2 Baths | 1,220 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Redstone

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,312 - 1,965 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Carbondale

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,261 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Gunnison

                                                    2 Beds, 2 Baths | 1,198 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Pagosa

                                                    2 Beds, 2 Baths | 1,128 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.53 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Underground Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Ask About Our Deposit Options
                                                    • Balcony/Deck
                                                    • Basketball Court
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Convenient to Shopping, Dining, and Entertainment
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pets Allowed
                                                    • Pool/Hot Tub
                                                    • Public Transportation
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                                                    Leasing

                                                    Minutes from DTC and Light Rail, Alta Springs Apartments for rent in Denver, Colorado, has expansive floor plans and lavish amenities. Choose from newly remolded or classically designed one- and two-bedroom apartment homes, featuring in-unit washers and dryers, lofty nine-foot ceilings, new appliance packages, countertops, fixtures, and so much more! Further conveniences include controlled accessibility, subterranean parking, luminous pool, fitness studio, and sports courts. With a diverse variety of shopping, dining, and entertainment, you can also pamper yourself while still being close to home. Whatever it is that you enjoy, you will find it all within reach. You deserve the best!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Alta Springs Apartments Rated?
                                                    Based on 472 number of votes by renters, Alta Springs Apartments is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Alta Springs Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.53 days to their community reviews in the past year.
                                                    Who manages Alta Springs Apartments?
                                                    Greystar
                                                    What is the pet policy at Alta Springs Apartments?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

                                                    Contact Property

                                                    April 2026

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                                                    Alta Springs Apartments is a 818 - 1,965 sq. ft. apartment in Denver in zip code 80231. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale, Edgewater, Sheridan, Cherry Hills Village, Lakewood, Wheat Ridge, Englewood, Aurora, Greenwood Village, Federal Heights, Littleton, Arvada, and Commerce City.