Alta Springs Apartments
A
A
Award Winner
9888 East Vassar Drive, Denver, CO 80231

3.7

(472 Reviews)

Move-In Specials

1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

Reviews

3.7 rating

472 total reviews

(

341 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1282072

Verified Resident • 2024

4.5

9/24/2024

We were treated harshly by another Greystar community called Alvista Nine Mile which tried to bait and switch us by withholding our apartment. Alta Springs understood our urgency and made the move in process swift and easy. They maintain the community and our apartment fits all of our needs.

    Property Manager Response

    9/25/2024

    Hey Perry! We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!
    Review Author Icon

    Current Resident 1279030

    Verified Resident • 2023 - 2024

    3.3

    9/11/2024

    There is dog waste all over the grounds that's not picked up. When the pool is open its closed half of the time due to other residents misusing it. Security team now is more present which is a bonus. Leasing staff doesn't help much. Denise has been the only one to give a yes or no answer but when it comes to their property damaging a vehicle they are ghosting you

      Property Manager Response

      9/12/2024

      Your satisfaction is our top priority. If there is something we can do to improve your experience, please let us know. Feel free to give us a call with any other questions! We're always happy to help.
      Review Author Icon

      Current Resident 1275751

      Verified Resident • 2024

      5.0

      8/29/2024

      I’ve had the worst of luck with apartments appearing as something they are not after moving in. Alta Springs has changed this and I enjoy the community as well as the listed amenities always being available. The leasing office is wonderful!!! Everyone is full of joy and very helpful- I never feel like a bother with my silly questions.

        Property Manager Response

        8/29/2024

        Hi Lauren! Thanks so much for letting us know about your experience with Alta Springs Apartments. We're always here for you, so please don't hesitate to reach out if there's anything else we can do.
        Review Author Icon

        Current Resident 1273946

        Verified Resident • 2024

        4.2

        8/22/2024

        Alta Springs is a great community if your looking for a dog friendly place with a great community. The upkeep of the property is great and the communication with maintenance or general staff have quick responses

          Property Manager Response

          8/24/2024

          We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
          Review Author Icon

          Current Resident 1273748

          Verified Resident • 2010 - 2024

          3.3

          8/21/2024

          My overall experience in this community is good. The staff is kind and informative. Maintenance is quick and does a pretty good job for the most part. The grounds are well kept in the main areas. The other areas could use some attention. Security could be a bit better.

            Property Manager Response

            8/24/2024

            Verified Resident 1273748... people like you really keep us motivated to raise our game even more!

            Updated Review

            Review Author Icon

            Current Resident 784689

            Verified Resident • 2019 - 2024

            5.0

            8/20/2024

            The staff is very polite and professional. My neighbors are very quiet. I will continue to renew my lease because of the way the staff run and maintain the buildings. I would recommend this complex to people looking for a new apartment

              Property Manager Response

              8/22/2024

              Verified Resident 784689 - 100% satisfaction is our goal! Great to see Alta Springs Apartments gave you such a great experience.
              Review Author Icon

              Current Resident 1269172

              Verified Resident • 2024

              3.8

              8/5/2024

              It is very nice I like the location and amenities the pool and the pond are all very nice, and the gym and weight room, and its easy to empty the trash,the patios are nice and big and we are close to good bike trails

                Property Manager Response

                8/7/2024

                Thank you again for taking the time to let us know how we did. We hope you have a great day!
                Review Author Icon

                Current Resident 1267611

                Verified Resident • 2024

                4.8

                8/4/2024

                Alta Springs is a literal dream come true for me with clean and secluded charm and absolutely Stellar layouts. There's no place like it and the management team is made of some of the most professional men and women I've ever met.

                  Property Manager Response

                  8/7/2024

                  Verified Resident 1267611, thank you for your kind review; we are happy to pass along your comments to the team here at Alta Springs Apartments!
                  Review Author Icon

                  Current Resident 1267584

                  Verified Resident • 2023 - 2024

                  4.8

                  8/4/2024

                  Denise Ayon was the first person I ever spoke to when looking into renting these apartments. Her friendly demeanor and ability to answer all of my questions is one the reason I chose to live here vs the other complexes I was looking into. When I first met her I told her how I just moved here from out of state and was living off microwaved food until I could find an apartment, she immediately gave me coupons for different restaurants around me and I will never forget that. I have now been here for a year and just renewed my lease for next year and she is still as friendly and helpful as ever. She remembers my name every time and always checks in to see how we are doing, I really appreciate that. I can't say enough good things about her so I really just want to make it known that she is reason I am still wanting to live her. I truly love this apartment and all the amenities and events hosted every month. It really feels like a community here and I hope that feeling never fades. Thank you Denise, I definitely would not be here without your assistance.

                    Property Manager Response

                    8/7/2024

                    Verified Resident 1267584, thank you for your kind review; we are happy to pass along your comments to the team here at Alta Springs Apartments!

                    Updated Review

                    Review Author Icon

                    Current Resident 1144600

                    Verified Resident • 2022 - 2024

                    5.0

                    8/3/2024

                    The office and maintenance are always friendly and fix any issues promptly. We have never been as happy with a complex as we are with Alta Springs. We will continue to live here because of the standards they set.

                      Property Manager Response

                      8/7/2024

                      Verified Resident 1144600, reviews like this give us motivation and help us ensure we provide high-quality care.
                      Review Author Icon

                      Current Resident 1265239

                      Verified Resident • 2024

                      4.7

                      8/3/2024

                      I’ve only been here since March but so far I love living here and so does my daughter! My apartment is big and pretty and my air works phenomenally now that they fixed it! Very quiet community and no complaints so far

                        Property Manager Response

                        8/7/2024

                        Hi Verified Resident 1265239, thank you so much for your positive comments about Alta Springs Apartments!

                        Updated Review

                        Review Author Icon

                        Current Resident 1075846

                        Verified Resident • 2022 - 2024

                        2.5

                        8/3/2024

                        No for me! supercalafragalistic expialadocsous. No, Nope, Nada, Bye, alsdkjgajsdgaweoituoi aoijeotqauw et'oasj 'lkja;oweituq;owi alskdj fo;weid\uoqutr ;asd ;flkajsweowiruqwoeitj a;slfj oiu oo asiduof oa.

                          Property Manager Response

                          8/7/2024

                          Verified Resident 1075846, it is disappointing for us to hear that your experience was anything less than great. Your review does not tell us your name or apartment and we would like the oppertunity to make your experience right. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Alta Springs Apartments (303) 368-0306

                          Updated Review

                          Review Author Icon

                          Current Resident 460910

                          Verified Resident • 2020 - 2024

                          5.0

                          3/27/2024

                          I have lived at Alta Springs for 4 years and have loved it so far. Nice roomy apartments, washer and dryer in unit, great amenities. The office staff is also awesome and Shannon is so easy to talk to. I highly recommend the apartments to anyone.

                            Property Manager Response

                            3/28/2024

                            Hi Verified Resident 460910! Thanks so much for letting us know about your experience with Alta Springs Apartments. Top-quality service is our top priority! We're thrilled to hear you enjoyed your experience at Alta Springs Apartments!

                            Updated Review

                            Review Author Icon

                            Current Resident 270938

                            Verified Resident • 2016 - 2024

                            4.7

                            3/8/2024

                            Overall I have been satisfied with my experience here at Alta Springs. There have been periods where I have found that the staff in the main office have not had a good sense of community engagement and customer service. However the current staff, especially Denise, have made me feel that my concerns are important and I feel treated with dignity and respect.

                              Property Manager Response

                              3/15/2024

                              Verified Resident 270938, thank you so much for your high rating! We're always here for you, so please don't hesitate to reach out if there's anything else we can do.

                              Updated Review

                              Review Author Icon

                              Current Resident 726172

                              Verified Resident • 2009 - 2024

                              5.0

                              2/20/2024

                              everyone has a great altitude and are very professional and friendly I appreciate the snow removal and yard work thank you ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo thanks again

                                Property Manager Response

                                2/22/2024

                                Verified Resident 726172 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Alta Springs Apartments!
                                Review Author Icon

                                patrick4152e@gmail.com

                                Resident • 2021 - 2023

                                1.0

                                12/11/2023

                                Don’t rent from these people!!!

                                Don’t rent from Alta Springs or Greystar in general. If you come down with a disability and make a request for reasonable accommodation, they will ignore you and then hit you for your early buyout option on your lease. They don’t return phone calls, won’t email you back to address your concerns either. Save yourself the trouble and avoid this place at all costs!!!

                                  Property Manager Response

                                  12/21/2023

                                  Patrick Epperson, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                                  Review Author Icon

                                  Current Resident 1201651

                                  Verified Resident • 2023

                                  5.0

                                  11/22/2023

                                  Great. Everyone leaves me be. I Like to be left alone by the office an neighbors, in which they do. Everything is good except the small door issue that was fixed. I need faster maintenance. That’s the only thing. Other than that. It’s a great place and everything is going well

                                    Property Manager Response

                                    11/30/2023

                                    Verified Resident 1201651, your wonderful feedback and rating mean a lot to us.
                                    Review Author Icon

                                    Current Resident 1200701

                                    Verified Resident • 2020 - 2023

                                    2.7

                                    11/19/2023

                                    There are a select few of helpful team members who work in the leasing office. However the upkeep of the buildings is horrible. The garage door is broken every single week, people’s cars get broken into, there’s no security cameras , RV camps all summer in front of the complex, pool is always closed in the summer, elevator breaks almost weekly. My downstairs neighbors moved out because they had bats in their vents that came out and were flying around their apartment.

                                      Property Manager Response

                                      11/22/2023

                                      Verified Resident 1200701, we regret to hear that your experience with us was not a more positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (303) 368-0306 to discuss this further.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1080879

                                      Verified Resident • 2022 - 2023

                                      3.7

                                      10/22/2023

                                      Fun, urban place to live. Very close to a lot of really great culture. We are going to miss the great places to walk to around here when we move. The only things that have been difficult are that there are just some cheap fixes to things upon move in. The drawers tracks break all the time because the drawers are made out of cheap materials. Pain chipping off, the tub liner is coming up, and the carpet on the patio is disgusting.. But overall, we've loved living here.

                                        Property Manager Response

                                        10/24/2023

                                        Verified Resident 1080879, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alta Springs Apartments! If you would like to discuss the concerns you mentioned, please do not hesitate to reach out to us at 303.368.0306. We would appreciate an opportunity to assist.
                                        Review Author Icon

                                        Current Resident 1189269

                                        Verified Resident • 2023

                                        5.0

                                        10/17/2023

                                        My experience with Alta Springs is wonderful, it was easy to acquire the apartment, they were always friendly, they only showed me 1 and I loved it, the spaces are spacious and I have the view of a lake that I love, I can enjoy nature and the animals, It is quiet to live, in addition to being very accessible to your questions, my visitors liked the place, thank you

                                          Property Manager Response

                                          10/18/2023

                                          Selene, thank you for taking the time to share your experience with us! We appreciate your review and we hope you will continue to call Alta Springs home for a long time. If you need anything, please feel free to reach out.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 697747

                                          Verified Resident • 2020 - 2023

                                          3.5

                                          10/6/2023

                                          Overall a very good place to live in. Nothing is ever perfect, but as apartment complexes goes, this one is one of the best there are in its range of price. The neighborhood used to be nicer but it's not terrible. As safety goes, it could use a few cameras in the parking lots but I've heard worst from other places.

                                            Property Manager Response

                                            10/7/2023

                                            Hello, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your experience. Have a great day!
                                            Review Author Icon

                                            Current Resident 1185893

                                            Verified Resident • 1997 - 2023

                                            4.0

                                            10/2/2023

                                            Mixed bag luv the elevators and controlled access to the bldg and all the appliances. I feel the rent increases have been way to high considering the bad inflation since the pandemic. I think one thing that major change is security svc. I would recommend a armed guard svc. since crime is way up in this area

                                              Property Manager Response

                                              10/3/2023

                                              Thank you again for taking the time to let us know how we did. As for your concerns, we would love to discuss them in more detail with you. If you have a moment, please contact the leasing office at 303.368.0306. Thank you again!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 922777

                                              Verified Resident • 2021 - 2023

                                              2.3

                                              9/12/2023

                                              If you are wanting to be treated with dignity and respect; you don’t want to be living here. The management don’t treat others how they want to be treated. Over the years that I have lived here there are multiple times that I experienced BAD THINGS!

                                                Property Manager Response

                                                9/20/2023

                                                Verified Resident 922777, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 368-0306. We look forward to hearing from you.
                                                Review Author Icon

                                                Former Resident 893908

                                                Resident • 2020 - 2021

                                                4.2

                                                9/10/2023

                                                Returning tenant

                                                As someone who has lived here 3 years ago and is about to move back in at the end of the month, my previous experience at these apartments were nearly flawless. My unit was beautiful and the staff was great. My only gripe is that the buildings look outdated. The other apartments next door that are also owned by greystar (elm at panorama) got exterior repaintings and look much newer in comparison

                                                  Property Manager Response

                                                  9/20/2023

                                                  Anonymous, we're happy to hear you had such a positive experience with our team! We hope you will enjoy living here again as much as you did before. Thank you so much for your feedback. We hope you have a great day!
                                                  Review Author Icon

                                                  Current Resident 1178132

                                                  Verified Resident • 2022 - 2023

                                                  2.3

                                                  9/8/2023

                                                  Mgt is nasty and hateful. Other acting managers don't care about the residents or their safety. There is no security. I was given a card with a phone number to call for security and they wouldn't even answer their phone when I was threatened last night! I am currently looking for a safe place to move to.i cant go out at night. Its not safe

                                                    Property Manager Response

                                                    9/20/2023

                                                    Verified Resident 1178132, we're disappointed to hear of your experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (303) 368-0306 so we can learn more about your experience. We look forward to hearing from you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Manitou

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 910 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Glenwood

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 818 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Steamboat

                                                    6 Available Units

                                                    2 Beds, 2 Baths | 1,220 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Redstone

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,312 - 1,965 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Carbondale

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,261 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Gunnison

                                                    2 Beds, 2 Baths | 1,198 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Pagosa

                                                    2 Beds, 2 Baths | 1,128 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.53 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Underground Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Ask About Our Deposit Options
                                                    • Balcony/Deck
                                                    • Basketball Court
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Convenient to Shopping, Dining, and Entertainment
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pets Allowed
                                                    • Pool/Hot Tub
                                                    • Public Transportation
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                                                    Leasing

                                                    Minutes from DTC and Light Rail, Alta Springs Apartments for rent in Denver, Colorado, has expansive floor plans and lavish amenities. Choose from newly remolded or classically designed one- and two-bedroom apartment homes, featuring in-unit washers and dryers, lofty nine-foot ceilings, new appliance packages, countertops, fixtures, and so much more! Further conveniences include controlled accessibility, subterranean parking, luminous pool, fitness studio, and sports courts. With a diverse variety of shopping, dining, and entertainment, you can also pamper yourself while still being close to home. Whatever it is that you enjoy, you will find it all within reach. You deserve the best!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Alta Springs Apartments Rated?
                                                    Based on 472 number of votes by renters, Alta Springs Apartments is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Alta Springs Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.53 days to their community reviews in the past year.
                                                    Who manages Alta Springs Apartments?
                                                    Greystar
                                                    What is the pet policy at Alta Springs Apartments?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

                                                    Contact Property

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                                                    Under New Management

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                                                    Alta Springs Apartments is a 818 - 1,965 sq. ft. apartment in Denver in zip code 80231. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale, Edgewater, Sheridan, Cherry Hills Village, Lakewood, Wheat Ridge, Englewood, Aurora, Greenwood Village, Federal Heights, Littleton, Arvada, and Commerce City.