Alta Springs Apartments
A
A
Award Winner
9888 East Vassar Drive, Denver, CO 80231

3.7

(472 Reviews)

Move-In Specials

1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

Reviews

3.7 rating

472 total reviews

(

341 Verified

)

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1167010

Verified Resident 2023

5.0

8/6/2023

Alta Springs has been a wonderful place to live from the first day I talked to Denise at the leasing office! Everyone is courteous and professional, maintenance is attentive as is security, and honestly it’s just gorgeous. I love the high ceilings and spacious floor plan of my two bedroom apartment, I’ve never felt so at home before!

    Property Manager Response

    8/7/2023

    Verified Resident 1167010, thank you for your kind review; we are happy to pass along your comments to Denise and the team here at Alta Springs Apartments! We are always more than happy to assist you if anything comes up. Thank you again!
    Review Author Icon

    Current Resident 1155514

    Verified Resident 2023

    5.0

    7/2/2023

    So far, my family and I have been here for two weeks. I absolutely love this place! The location of the property is fantastic! The ladies at the leasing office made my family feel like we've been living here for years! The pool is fantastic, the apartment itself is huge with plenty of space for our belongings, and the icing on the cake is the secure entry points to my building. My family has decided that we're staying as long as we possibly can. If you're looking for a nice community with great neighbors and a very respectable office staff, stop looking and apply here!!

      Property Manager Response

      7/7/2023

      Hi Eric Jackson, thank you so much for your positive comments about Alta Springs Apartments! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
      Review Author Icon

      Current Resident 1151021

      Verified Resident 2022 - 2023

      1.8

      6/17/2023

      I don't feel safe here. The doors are left open every night and on multiple occasions I've dealt with people being violent and threatening. Security doesn't respond when I call them. There have been multiple shootings and stabbings. The building is also dirty and smells like rotten trash. The renovations aren't actually new, they just put paint over the old doors and cabinets which are made from old cheap materials and falling apart. The walls are paper thin, accidentally bumping into them is enough to create a hole. The heating is constantly broken and I rarely have hot water. Rent used to be cheaper than other communities in the area but now they are charging the same as better communities so it doesn't make sense to stay.

        Property Manager Response

        6/20/2023

        We are disappointed to learn of your experience here at Alta Springs Apartments, but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (303) 368-0306 to discuss this further.
        Review Author Icon

        Current Resident 1133106

        Verified Resident 2022 - 2023

        3.5

        4/20/2023

        living here is not bad. they mess up sometimes but try to handle everything in a timely manner. they also work with you to the best of their abilities before certain processes take place. the fitness area is cool. pretty big for what im use ti. has a half court about 10 cardio machines and a weight room that 5-7 people can work out comfortably

          Property Manager Response

          4/27/2023

          Thank you again for taking the time to let us know how we did. We hope you have a great day!
          Review Author Icon

          Current Resident 1132876

          Verified Resident 2023

          4.2

          4/19/2023

          It's very nice and quiet. But how long it's taking maintenance to come around and fix something is extremely longggg, they give an approximate date on order and it still takes weeks after that date until something gets fixed

            Property Manager Response

            4/20/2023

            Thank you for taking the time to let us know how we did. I would love to discuss with your further to see exactly what you're experiencing. Please contact the office directly at 303.368.0306. Thank you again!
            Review Author Icon

            Current Resident 1130648

            Verified Resident 2022 - 2023

            4.3

            4/12/2023

            The staff at Alta Springs is friendly, courteous and willing to listen and resolve resident concerns. Great location for public transportation and shopping. Alta Springs has been a generally quiet community with good residents.

              Property Manager Response

              4/15/2023

              We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
              Review Author Icon

              Current Resident 1127851

              Verified Resident 2023

              4.8

              4/4/2023

              I recently moved in to Alta Springs. It is a very nice, friendly apartment community. The maintenance and leasing personnel are very courteous, helpful and approachable. The place is clean and well kept as well.

                Property Manager Response

                4/11/2023

                Verified Resident 1127851, we're happy to hear you had such a positive experience with our team!
                Review Author Icon

                Current Resident 1123739

                Verified Resident 2023

                4.5

                3/21/2023

                I’ve only been living in the Alta Springs for a few months but my kids and I like it. This area is a lot more quieter than where we moved from. I love the accessibility to public transportation and the nearby restaurants.

                  Property Manager Response

                  3/23/2023

                  We appreciate your positive review about your recent experience with us!

                  Updated Review

                  Review Author Icon

                  Current Resident 1044733

                  Verified Resident 2022 - 2023

                  4.0

                  3/18/2023

                  Really great community. Pet friendly and staff is always available if you need anything. Never have issues parking in front of my building and haven't had any theft issues either. Right next to a park which is easy to take your dog to on walks. There are some dogs that can be reactive and sometimes left to bark on the porch. They just got a new security team that does hourly checks of each of the buildings, and I think that is helping increase safety in the community.

                    Property Manager Response

                    3/23/2023

                    Verified Resident 1044733, we are very happy we could provide you with a positive experience!
                    Review Author Icon

                    Current Resident 1119655

                    Verified Resident 2022 - 2023

                    4.3

                    3/9/2023

                    Beautiful apartments in a great neighborhood with great and cheery staff. Amenities are nice, the gym has more in it than I had expected. Very much appreciated. Security on-site keeps us feeling safe and we are just a quick drive to all kinds of shopping. Maintenance service is a bit of an issue and hopefully it’s resolved. Service request can take quite a bit of time before they are addressed or resolved.

                      Property Manager Response

                      3/19/2023

                      Verified Resident 1119655, your wonderful feedback and rating mean a lot to us.

                      Updated Review

                      Review Author Icon

                      Current Resident 1088820

                      Verified Resident 2017 - 2023

                      2.8

                      3/7/2023

                      The grounds used to be really nice (i.e., pond with fountain in the summer). Now the pond is dried up and full of weeds and trash. Don't feel the rent they charge is worth the property amenities, or apartment amenities.

                        Property Manager Response

                        3/10/2023

                        Hi Verified Resident 1088820, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (303) 368-0306 so we can work with you to make this right.
                        Review Author Icon

                        Current Resident 1110153

                        Verified Resident 2019 - 2022

                        2.0

                        2/8/2023

                        Not at this time they seem to be very nice when I first moved in which they were on the inside a little on the outside but I thought everything will be just fine when it really wasn’t. I do like the apartment though if they app grade and make sure things can only be fixed one time instead of constantly having to fix the same thing over and over.

                          Property Manager Response

                          2/9/2023

                          Hi Verified Resident 1110153, we regret your experience with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at (303) 368-0306 at your earliest convenience and we will do our best to resolve this with you.
                          Review Author Icon

                          Current Resident 1100014

                          Verified Resident 2021 - 2022

                          2.0

                          1/5/2023

                          The staff at Alta Spings has been sarcastic and rude when concerns have been raised about safety and cleanliness. Simple emergencies seem to take days and multiple requests to deal with. There have also been several high profile criminal instances including a violent home invasion at Alta Springs and a double homicide across the street last month that resulted in no communication from office management.

                            Property Manager Response

                            1/16/2023

                            Hello, we are sorry to see your review. We do offer after hours courtesy patrol, however in any emergency situation we recommend all residents contact 911. We also have routine communication with our DPD resource officer that our residents have access to for any questions as well, please let us know if you would like their contact information.
                            Review Author Icon

                            Current Resident 1098941

                            Verified Resident 2021 - 2022

                            3.2

                            1/1/2023

                            The leasing staff is always rude. They have no professionalism. I have only been met with attitude and rude comments since moving here. I am a single mother, paid bi-weekly and always need to pay my rent in 2 halves. I am always met with opposition with this. The leasing office has blocked my payment options. When I had a safety concern and asked to be moved apartments, i was told because I have paid rent late, the company would not approve that. They are only concerned about rent being paid. Not about the residents and our well being. This is the worse apartment complex I've ever dealt with. The entire apartment is falling apart and they still want over $2000 per month for it.

                              Property Manager Response

                              1/16/2023

                              Hello, we are sorry this was your experience. We do have a policy with rent that if it is paid on or after the 9th payments can only be accepted in full and via certified funds. We would like to meet with you to go over the current policies and if you are still looking into transferring apartments we are happy to let you know the process.
                              Review Author Icon

                              Current Resident 1098828

                              Verified Resident 2021 - 2022

                              3.2

                              12/31/2022

                              I think you would prefer that I do not leave a public review. I have had a great experience thus far, but the way that this recent situation was handled and the lack of communication really left a bad taste in my mouth. it felt horrible to come home from the weekend and have strangers in my apartment and not one person from management or otherwise attempted to contact me to tell me anything had even happened.

                                Property Manager Response

                                1/16/2023

                                Hello, we are sorry this was your experience. As the review is anonymous we are unsure of the situation you are referring to as we do not have maintenance staff here on the weekends with the exception of emergencies. Please contact the office at 303-368-0306 so we can get more information and better address your concerns.
                                Review Author Icon

                                Current Resident 1096816

                                Verified Resident 2021 - 2022

                                3.2

                                12/23/2022

                                Biggest problem is the filth in garbage rooms and dumpster room, surrounding area and lack of clean up by staff. Really unsanitary. It remains this wAy after many complaints. We were promised the garage would be powered washes back in spring. Yet, it never happened

                                  Property Manager Response

                                  12/24/2022

                                  Verified Resident 1096816, we would like to speak with you directly regarding your concerns. Please contact us directly at (303) 368-0306. Thank you.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 435556

                                  Verified Resident 2016 - 2022

                                  4.0

                                  12/18/2022

                                  I have lived at Alta Springs going on six years now and I think it is very nice complex just outside the Denver metro area. The staff and maintenance people are absolutely wonderful. The apartments are large And up-to-date and still affordable in this time. I would like to continue to stay at Alta Springs they’ve been good to me.

                                    Property Manager Response

                                    12/22/2022

                                    Verified Resident 435556, we're glad you had such a wonderful experience with us!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 958870

                                    Verified Resident 2021 - 2022

                                    1.5

                                    12/15/2022

                                    There are better places out there - do not move here. They give you the run around and half the time the amenities are closed. Pay to much to not get enough. The front desk wants to blame everything on everyone else, but wont do anything to resolve it.

                                      Property Manager Response

                                      12/22/2022

                                      Hello, we are sorry to hear see your review. We have not had any of our amenities closed, other than the pool which is closed for the season. We would love to get intouch with you to get more information about which amenities you are referring to, as they are all open.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 660793

                                      Verified Resident 2011 - 2022

                                      1.7

                                      11/28/2022

                                      Not safe. Lots of theft. Lots of noise. Dirty and the buildings are old and need a lot of work. Maintenance team is under staffed. The grounds keepers and cleaning crew are lazy and sloppy. Residents like any other place have a lot to do with the issues but the slow response time that staff has to any issues has made this place a haven for dirty and stupid. Police do not patrol regularly despite the crime committed regularly. Good luck if you decide to move in. You'll need it.

                                        Property Manager Response

                                        12/22/2022

                                        Hello, we are sorry to see your review. We do have a local DPD resource officer that we can connect you with if you have any specific concerns. In regards to the interior of the buildings, we are excited to announce that they are all being updated through the winter, and depending on what building you are in, it may have already been completed. But if there are any other specific concerns, we would love to meet with you to improve.
                                        Review Author Icon

                                        Current Resident 1085828

                                        Verified Resident 2020 - 2022

                                        1.0

                                        11/16/2022

                                        If I could give zero stars, I would. If I could give zero stars, I would. If I could give zero stars, I would. If I could give zero stars, I would. If I could give zero stars, I would. If I could give zero stars, I would.

                                          Property Manager Response

                                          11/17/2022

                                          Verified Resident 1085828, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 368-0306. We look forward to hearing from you.
                                          Review Author Icon

                                          Current Resident 1080391

                                          Verified Resident 2018 - 2022

                                          4.5

                                          11/1/2022

                                          Great place to live. Florplans are lovely . They are more spacius than most. I love the large balconies! There is plenty of room to have potted super friendly staff. We have been residents here for over four years and quite happy here.

                                            Property Manager Response

                                            11/8/2022

                                            Verified Resident 1080391, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                            Review Author Icon

                                            Current Resident 1076122

                                            Verified Resident 2022

                                            4.3

                                            10/17/2022

                                            Been great living here so far. Some issues with the app trying to pay rent, but was figured out quickly by staff. Have had complaints about our dogs barking. I believe every dog here barks as people walk by and at all hours of the night so we felt a little singled out. Some neighbors are very loud with music, their cars, and voices in general. Overall though this has been a wonderful place to live. We’re happy with our decision to choose Alta Springs. We miss Sabrina! Charlene is great and always helpful. Thank you! :)

                                              Property Manager Response

                                              10/19/2022

                                              Verified Resident 1076122, thank you for your kind words about the staff! If you need our assistance, please feel free to reach out to us at anytime. We are always more than happy to assist you if anything else comes up. Take care!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 955495

                                              Verified Resident 2020 - 2022

                                              4.3

                                              9/24/2022

                                              Lovely apartments within a park like setting. The rooms are spacious, and I really enjoy a real wood burning fireplace. The surrounding neighborhood provides quick access to everything you need. Large windows and multiple balconies are wonderful.

                                                Property Manager Response

                                                9/29/2022

                                                Hi Verified Resident 955495, thank you so much for your positive comments about Alta Springs Apartments! We sincerely thank you for the positive review, and look forward to seeing you again soon!

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 1017105

                                                Verified Resident 2021 - 2022

                                                5.0

                                                9/2/2022

                                                I love living at Alta springs it is a really nice property the office staff is very friendly they are very helpfull and always answer my questions the apartment property is really clean and well maintained

                                                  Property Manager Response

                                                  9/9/2022

                                                  Verified Resident 1017105, we are so happy to read such a great review about Alta Springs Apartments!
                                                  Review Author Icon

                                                  Current Resident 1060898

                                                  Verified Resident 2021 - 2022

                                                  4.0

                                                  9/1/2022

                                                  Bethany has been helping me with rental assistance and i appreciate how patience she has been with me every month helping me through hard times since I moved in. My apartment is nice, the building is kind of old, but it doesnt bother me.

                                                    Property Manager Response

                                                    9/4/2022

                                                    Hi Verified Resident 1060898, thank you so much for your positive comments about Alta Springs Apartments!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Manitou

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 910 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Glenwood

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 818 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Steamboat

                                                    6 Available Units

                                                    2 Beds, 2 Baths | 1,220 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Redstone

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,312 - 1,965 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Carbondale

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,261 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Gunnison

                                                    2 Beds, 2 Baths | 1,198 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Pagosa

                                                    2 Beds, 2 Baths | 1,128 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.53 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Underground Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Ask About Our Deposit Options
                                                    • Balcony/Deck
                                                    • Basketball Court
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Convenient to Shopping, Dining, and Entertainment
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pets Allowed
                                                    • Pool/Hot Tub
                                                    • Public Transportation
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                                                    Leasing

                                                    Minutes from DTC and Light Rail, Alta Springs Apartments for rent in Denver, Colorado, has expansive floor plans and lavish amenities. Choose from newly remolded or classically designed one- and two-bedroom apartment homes, featuring in-unit washers and dryers, lofty nine-foot ceilings, new appliance packages, countertops, fixtures, and so much more! Further conveniences include controlled accessibility, subterranean parking, luminous pool, fitness studio, and sports courts. With a diverse variety of shopping, dining, and entertainment, you can also pamper yourself while still being close to home. Whatever it is that you enjoy, you will find it all within reach. You deserve the best!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Alta Springs Apartments Rated?
                                                    Based on 472 number of votes by renters, Alta Springs Apartments is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Alta Springs Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Alta Springs Apartments?
                                                    Alta Springs Apartments is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.53 days to their community reviews in the past year.
                                                    Who manages Alta Springs Apartments?
                                                    Greystar
                                                    What is the pet policy at Alta Springs Apartments?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    1 Month Free off of Base Rent on select units.* *Minimum terms and restrictions apply. Other costs and fees excluded. Offer may change.

                                                    Contact Property

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                                                    Alta Springs Apartments is a 818 - 1,965 sq. ft. apartment in Denver in zip code 80231. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale, Edgewater, Sheridan, Cherry Hills Village, Lakewood, Wheat Ridge, Englewood, Aurora, Greenwood Village, Federal Heights, Littleton, Arvada, and Commerce City.