4.5
4.5 rating
554 total reviews
(
476 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1086057
Verified Resident • 2005 - 2022
5.0
11/16/2022
This is a very nice community which is conveniently located near many restaurants, shopping, worship, transportation and other recreational activities. I feel very safe and secure in these apartments. I lived here over 17 years and wouldn't change a thing.
11/17/2022
Current Resident 1085603
Verified Resident • 2022
4.8
11/15/2022
Very friendly, caring and professional staff! Friendly community! Beautiful apartment setting and nice layouts of the apartment. Fairly quiet community! Grounds are well kept. Nice pool, dog park and gazebo area.
11/15/2022
Current Resident 1074034
Verified Resident • 2021 - 2022
2.2
10/10/2022
Only stayed here because it was a temporary situation. Tenants are inconsiderate. Smell of marijuana everywhere. Do not feel safe letting kids out alone. Two murders at next door apartments within months from each other. Pot Holes! Ridiculous mandatory trash valet system. Rarely comes on time only 4 days a week then the dumpster at the back of the apartment complex is overloaded. Maintenance is below par. Only a few office staff are actually friendly and helpful, others are rude. Ducks poop everywhere! Not a good family complex. Units themselves are basic, unless you get a "upgraded" unit bedrooms don't even come with lights, forget fans. Poor quality is evident with re-work for new move ins, paint spray, unclean, dirty carpet. Have had multiple issues with plumbing, ac, and dishwasher. High turnover rate, people are always moving in and out. Would not recommend. Only plus is the convenience of jumping on 295.
10/13/2022
Current Resident 1072822
Verified Resident • 2022
5.0
10/6/2022
Our apartment complex is beautiful and safe! Bridget in the leasing office is helpful and professional. The pool and new fitness center are awesome! We are very happy that we moved into the Landings at Lake Gray.
10/7/2022
Current Resident 1070527
Verified Resident • 2022
5.0
9/28/2022
The apartment is very quiet. The apartment is beautiful and clean. You get a lot of space and extras for your money. I love the updated appliances and the fireplace. I do highly recommend renting here.
9/28/2022
Current Resident 1067337
Verified Resident • 2022
5.0
9/18/2022
Very disappointed that they said they fixed in July and again in September Love the neighborhood. Th e move in experience was good. Just want to make sure the flickering light can be fixed soon. But in all successful.
9/19/2022
Updated Review
Current Resident 1022292
Verified Resident • 2022
5.0
9/17/2022
From the beginning, it's been quiet and peaceful. I have no complaints about anything at all. Turn office oks nice, trash pick up is efficient most of the time and it's just an overall comfortable quiet lifestyle.
9/19/2022
Current Resident 1064802
Verified Resident • 2022
2.5
9/9/2022
The place is very beautiful there's beautiful pool abd nice stuff? but most off the people who lives here are very nasty dirty and rude the stairs are always duty dog poop everywhere it's not very clean here
9/12/2022
Current Resident 1064151
Verified Resident • 2019 - 2022
2.3
9/7/2022
When I first moved in apartment was decent and I liked the front office. The community itself tends to be very old and quiet. More recently I have started having a lot of issues with the apartment and management of the complex. In general I would not recommend.
9/8/2022
Updated Review
Current Resident 1000479
Verified Resident • 2022
5.0
8/19/2022
I've only been here a short time, but the management (especially Bridget) here is amazing! They address any requests and issues promptly! The upkeep on the landscaping is great and the crew seems to care about the property. We love it here!
8/23/2022
Updated Review
Current Resident 992887
Verified Resident • 2022
5.0
8/11/2022
Super great community. Everyone here is nice. It's relaxing, especially by the pool or lake. Manitience is always on top of work orders, & they are always so nice. I love this community and the professionalism!
8/12/2022
Current Resident 1051629
Verified Resident • 2022
4.8
8/4/2022
Clean, courteous and a lot to do, quiet neighbors, pet friendly, one of the best apartments I have ever lived in. Plenty of parking, a dog park, pool, and the grounds are kept up. I highly recommend checking them out.
8/9/2022
Current Resident 1051224
Verified Resident • 2022
3.8
8/3/2022
The community as awhole is very nice. The staff are great and very patient. They have done a great job make sure that all of my questions and concerns were meet.I would like to thank them for making my move easier.
8/9/2022
Current Resident 1046819
Verified Resident • 2022
5.0
7/20/2022
So far it's great upon moving in Ms. Bridget was phenomenal and very informative. She also was very proactive I looked at other places waited weeks for approvals but Ms. Bridget had an approval answer within an hour of me completing my application
7/21/2022
Current Resident 1045044
Verified Resident • 2020 - 2022
3.0
7/15/2022
When we first moved in things were nice. The second year things got rocky and unprofessional we were told they were under new management but that is no excuse for a lack there of. Now things to have smooth out.
7/15/2022
Current Resident 1042827
Verified Resident • 2022
4.5
7/7/2022
It was nice initially, but they tack on so many fees from residents who break the rules. I don't think it's fair that the entire complex as a whole gets punished for one thing. This was also the only complex we could find under such short notice and surprisingly the only ones who would be charging us monthly for our rabbits (classifying them as cats?) something I'd never encountered as exotic pets don't fall under the categories of your typical house pets. Most of the people who reside here are very nice. Very rarely do we ever feel unsafe.
7/8/2022
Updated Review
Current Resident 1039206
Verified Resident • 2022
4.8
7/6/2022
Move in was very easy from start to finish. Excellent office staff , very understanding, courtesy, worked with me on my move in date they were very flexible and accommodating. Could not ask for a better experience
7/8/2022
Current Resident 1036229
Verified Resident • 2018 - 2022
3.2
6/15/2022
I have suggested speed bumps more than once. There is a blind curve around building two that is not safe. There are many different residents who speed and rev up their engines in the morning, day, and night..Why not make a sidewalk from the pool area to connecting buildings and an alternate path instead of making us walk around a blind curve? Safety is a concern with a murder not 30 yards from my stairwell. I have had my car vandalized as well. The gray floors that get scuffed and then look much worse? It doesn't help that it has been over a year since building 2 was pressure washed. I am embarrassed to walk in these halls. I do not understand prioritizing building a new structure before keeping the others looking nice. Overall, I am thankful for the interactions I have had with the staff and the new maintenance crew is a big improvement. On a side note I am also thankful to be able to switch in my new unit so I could work from home easier during the beginning of the pandemic. Everyone was helpful and nice. The tiles have never been right which makes me laugh at times. Thank you for your time. I usually do not sign surveys. Take care. Best regards, Jim .
6/16/2022
Current Resident 1035104
Verified Resident • 2022
4.2
6/12/2022
The staff, was very accommodating. She really made sure that all my queries were answered and she assured me of all my doubts moving in to a new apartment. The apartment is renovated so all the appliances are working just fine.
6/13/2022
Current Resident 1023046
Verified Resident • 2022
2.8
5/6/2022
I moved into these apartments April 2022. We immediately noticed a roach infestation. We submitted a request for pest control to the front office where we weren't put on the list until the following week. We ended up spending our own money for bombs and spray. The problem was so bad that we could not unpack our belongings for 2 weeks. I get that sometimes a few bugs can be an issue in a vacant apartment but there was an infestation. I've also noticed that the office does not answer the phone often.
5/11/2022
Updated Review
Current Resident 798635
Verified Resident • 2020 - 2022
3.3
5/6/2022
Maintenance staff are friendly and do a great job, but some of the staff in the office is not nice or pleasant so I rarely have any dealing with them. Lawn mowers always leave a mess on patio and talking to them or the office makes no sense.
5/11/2022
Current Resident 1017504
Verified Resident • 2022
3.7
4/18/2022
The apartments are fine, but are not renovated like the model. The actual apartment you will live in looks old and have old appliances, faucets, cabinets, etc The staff was the best part of my experience. Bridget was amazing.
4/21/2022
Current Resident 1012257
Verified Resident • 2021 - 2022
4.5
4/3/2022
So far everything is nice, the staff are friendly and I haven't had any rude encounters. The walls are a little then but my neighbors always respect the quiet time hours. I feel safe when I walk my dog at night. Overall a good place to live
4/4/2022
Updated Review
Current Resident 885761
Verified Resident • 2021 - 2022
4.8
3/23/2022
I have no complaints as my experience has been pleasant. If I didn't need more space I would have remained in my original unit. The only downside I have is closet space and my room and bathroom for sure are a little smaller.
4/4/2022
Updated Review
Current Resident 793212
Verified Resident • 2014 - 2022
4.2
3/12/2022
Pool continues to be closed even though we have paid for this. No updates ever provided. I hope that the pool will be open this spring/summer. Justification needs to be provided if not and refund our money for this ammenity. Garbage can which was convenient by mail box has been removed. Another amenity taken away. I understand it was being abused. But that is what the maintenance staff is for to keep place looking good. Dog feces still abounds by some apartment buildings. Sometimes dog refuse station is overwhelmed with full bags of dog feces flowing on ground.
3/14/2022
Aspen
1 Bed, 1 Bath | 732 sq. ft.
$1,129 - $2,524
See Floor Plan Details
Oak
2 Beds, 2 Baths | 996 sq. ft.
$1,313 - $2,515
See Floor Plan Details
Chestnut
3 Beds, 2 Baths | 1,213 sq. ft.
$1,446 - $3,373
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 63 reviews)
Noise
4.7
Grounds
4.8
Safety
4.6
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 419 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Review Count
Number of reviews in the past 365 days
63
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.9 days
Claim your community to update listing information, capture leads, and respond to reviews!
Landings at Lake Gray is a 732 - 1,213 sq. ft. apartment in Jacksonville in zip code 32244. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,129 - $3,373. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.