Landings at Lake Gray
A+
A+
Award Winner
6500 Lake Gray Boulevard, Jacksonville, FL 32244

4.5

(973 Reviews & Surveys)
$1,129 - $3,373/mo

Reviews

4.5 rating

554 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1003715

Verified Resident 2022

5.0

3/4/2022

Lake Gray staff has made my move in an awesome experience. The homes look the same on the website, clean, new appliances and etc. They really take good care of their property. Neighbors are quiet and very respectful.

    Property Manager Response

    3/14/2022

    We're delighted to hear about your experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. It was a pleasure to serve you.
    Review Author Icon

    portillo.sussie@gmail.com

    Resident 2021 - 2022

    3.2

    2/27/2022

    We have lived here for a year exactly and ever since we moved in appliance and light bulbs are breaking . It is nearly close to impossible to get in contact with management. They NEVER answer phone calls let alone emails . I expected this place to be nicer since it looked that way online . We had someone break into cars and steal and the cops were called . I do not recommend living here , you’re better off renting a home for the same price .

      Property Manager Response

      3/14/2022

      We want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at jgomez@bbcgrp.com or 904-777-4511. We look forward to connecting and turning this into a much more satisfactory experience for you.
      Review Author Icon

      Current Resident 1001350

      Verified Resident 2022

      4.8

      2/23/2022

      The moving process was easy the apartment was clean and I love the space it has inside the unit as well as the area they have for dogs.The price is reasonable and the availability was great at the time we were looking for apts

        Property Manager Response

        2/24/2022

        Thank you for taking the time to share your experience. We love that you had such a great experience! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.
        Review Author Icon

        Current Resident 1000362

        Verified Resident 2022

        4.5

        2/20/2022

        Easy application process, staff was extremely friendly and helpful- really liked working with them. We moved from Michigan to Jacksonville and they made us feel welcome. Really like the layout of the apartment. Residents seem nice. Not too sure about the location (as Im not familiar with the area) but it's nice being close to shopping and dining. I've been told by other residents that the schools aren't the greatest, but we will homeschool. The amenities offered by the apartment look really nice online, can't attest to that because they look to be updating. Will be excited to utilize them, though. Overall, we really like the apartment and it's nice that it's pet friendly.

          Property Manager Response

          2/24/2022

          Thanks for choosing us and leaving such a great review! We're thrilled that our staff left such a great impression! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.
          Review Author Icon

          Current Resident 993504

          Verified Resident 2022

          5.0

          1/28/2022

          The staff was very helpful! The apartments are modern and welcoming. The staff clearly cares about finding a good fit for you. I appreciate the help the offered. My family and I are very happy with our decision to move here.

            Property Manager Response

            2/2/2022

            Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Sincerely, Jahaira
            Review Author Icon

            Current Resident 991382

            Verified Resident 2021 - 2022

            4.5

            1/25/2022

            ---- happens, for example, it took a month and several work orders to get attention for a malfunctioned toilet, yes I said a month, and then another time, it also took a month and several work orders to get attention for a malfunctioned washer, yes I said a month, and $40 later at the laundry mat? regardless, the office always handles everything with professionalism and respect which means everything.

            Property Manager Response

            1/27/2022

            Thanks for the kind words! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments!

            Updated Review

            Review Author Icon

            Current Resident 980637

            Verified Resident 2020 - 2021

            1.0

            12/20/2021

            I hate going home, I don't feel safe, I'm always sick, constant allergic reactions in apt, nose bleeds. I feel trapped. I just want to provide a safe home for my toddler and myself. Mold, the video surveillance of staff here doing weird, uncomfortable things in my apartment. I want my life back

            Property Manager Response

            1/11/2022

            Thank you for sharing your recent encounter with us. We regret any misunderstandings that have colored your experience here. We take customer service seriously and would appreciate an opportunity to speak with you personally. We hope you ll contact us at your earliest convenience to help us move forward in the most positive manner.
            Review Author Icon

            Current Resident 979129

            Verified Resident 2021

            1.3

            12/6/2021

            It has been horrible. Our neighbors at the 600 building at Landings at Lake Gray leave leaking trash bags outside of their apartment causing the breezeway to fill with trash, stench and leachate. It is filthy! It's also a shame to advertise this as a luxury apartment if community rules are not enforced, and the smell, site, and health hazard of leaking, days-old trash is an everyday experience.

            Property Manager Response

            12/7/2021

            Thank you for letting us know about your recent experience. I'm very sorry we failed to meet your expectations. Customer happiness is important to us and we hope you will give us another chance in the future. Sincerely, Jahaira

            Updated Review

            Review Author Icon

            Current Resident 911751

            Verified Resident 2021

            4.5

            10/13/2021

            Everything is ok but the parking really needs to change. Have to park around the corner if you not home by 8:00pm. If not get ready to take that walk on your way home. Also lighting in the parking area needs to be better.

              Property Manager Response

              10/14/2021

              Thank you for choosing Landings at Lake Gray. Would you mind reaching out to us at 904-777-4511/ LandingsAtLakeGray@bbcgrp.com to share any feedback that you have for us? We'd love to connect to learn how we improve your overall experience.
              Review Author Icon

              Current Resident 954725

              Verified Resident 2020 - 2021

              4.8

              10/6/2021

              Haven't had any issues with service with the repairs, maintenance are friendly and prompt. the people that reside here are mostly to themselves, location is in a safe area tucked away off a main road close to the outlets.

                Property Manager Response

                10/8/2021

                Hi, thanks for reviewing us! We're happy to know that you've had a great experience and are always striving to bring top-notch service to our residents. Please let us know if there is anything else we can do for you.
                Review Author Icon

                Current Resident 954672

                Verified Resident 2021

                4.5

                10/6/2021

                The staff is great, the community itself is nice and clean and feels safe. the rent feels a little bit too high for the size of the apartment but it is what it is. i love coming home to my little hideout.

                  Property Manager Response

                  10/8/2021

                  Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.

                  Updated Review

                  Review Author Icon

                  Current Resident 920861

                  Verified Resident 2019 - 2021

                  5.0

                  10/6/2021

                  I just love it I would recommend my friends to move here I love the staff. I just wish they had townhomes that would be great I've said it all I just love it here going to hate when or if I move God bless

                    Property Manager Response

                    10/8/2021

                    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                    Updated Review

                    Review Author Icon

                    Current Resident 879464

                    Verified Resident 2021

                    4.7

                    10/3/2021

                    Overall is a good community. Near Walmart Costco, restaurants , hospital, schools and close to highways. Blanding Avenue is very close also. The facilities are very nice to enjoy with the family. !!!!

                      Property Manager Response

                      10/8/2021

                      Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.
                      Review Author Icon

                      Current Resident 951450

                      Verified Resident 2019 - 2021

                      5.0

                      9/22/2021

                      It's a great place to live because of the location. It's a 15 minute drive for both me and my fianc?. They do need to upgrade some of the appliances and upgrade they air conditioning units. Other than that I enjoy our stay.

                        Property Manager Response

                        9/27/2021

                        Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please let us know if there is anything else we can do for you.
                        Review Author Icon

                        Current Resident 947871

                        Verified Resident 2021

                        4.3

                        9/8/2021

                        Good.......................................................

                          Property Manager Response

                          9/12/2021

                          It's such a great feeling to know that we left you with such a remarkable impression of Landings at Lake Gray. Thank you for sharing!
                          Review Author Icon

                          Current Resident 946703

                          Verified Resident 2021

                          4.7

                          9/3/2021

                          Everyone has been so nice from the online part of my move in to the leasing office in person on my move in day. The leasing office was very helpful and courteous and made everything so easy. The maintenance men are the best I've ever had. So attentive and quick to fix, very respectful and so helpful.

                            Property Manager Response

                            12/3/2021

                            We're happy to know that you've had a great experience with us. Please let us know if there is anything else we can do for you.

                            Updated Review

                            Review Author Icon

                            Current Resident 940428

                            Verified Resident 2021

                            4.5

                            9/2/2021

                            This community is calm and relaxing. The view is nice and calls are answered and the issues are fixed. The landscaping is always looking good and taken care of. The apartment is beautiful and it's calm.

                              Property Manager Response

                              9/8/2021

                              Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.
                              Review Author Icon

                              Current Resident 946136

                              Verified Resident 2019 - 2021

                              3.5

                              9/1/2021

                              Overall the apartment complex is great. I do believe the cost should be brought down slightly, dog waste stations should be placed near sidewalks rather than in the middle of the fields, the outside of the buildings need to be pressure washed so often, and we're charged a monthly fee for maintenance to pick up litter when I see litter sitting for weeks.

                                Property Manager Response

                                9/8/2021

                                Thank you for choosing Landings at Lake Gray. Would you mind reaching out to us at LandingsAtLakeGray@bbcgrp.com to share any feedback that you have for us? We'd love to connect to learn how we improve your overall experience.

                                Updated Review

                                Review Author Icon

                                Current Resident 899206

                                Verified Resident 2021

                                5.0

                                9/1/2021

                                Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

                                  Property Manager Response

                                  9/12/2021

                                  Thank you! :)
                                  Review Author Icon

                                  Current Resident 944912

                                  Verified Resident 2021

                                  3.8

                                  8/29/2021

                                  Very professional and kind. They were patient and willing to work with me on filling out the paperwork since it was a little complicated. Their maintenance team is also very quick and efficient, they fixed my issue super quick.

                                    Property Manager Response

                                    9/8/2021

                                    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                                    Review Author Icon

                                    Current Resident 942266

                                    Verified Resident 2021

                                    4.3

                                    8/20/2021

                                    Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process.

                                      Property Manager Response

                                      12/3/2021

                                      It's such a great feeling to know that we left you with such a remarkable impression of Landings at Lake Gray. We're overjoyed to see your rating and truly thank you for sharing!
                                      Review Author Icon

                                      Current Resident 939720

                                      Verified Resident 2019 - 2021

                                      4.3

                                      8/15/2021

                                      Bastante bien como tal el apartamento. Solo que la parte de afuera se mantiene un poco sucia. Lo que es escaleras y frente de los apartamentos el 90 % del tiempo est? sucio. Creo que deber?an exigir a cada cual que mantengan limpio su ?rea. Y los parqueos no son designados, si llegas tarde tienes que parquear hasta el otro lado del Condominio.

                                        Property Manager Response

                                        8/16/2021

                                        Thank you so much for your feedback and taking the time to review us! Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.
                                        Review Author Icon

                                        Current Resident 938592

                                        Verified Resident 2009 - 2021

                                        2.8

                                        8/12/2021

                                        I'm not so satisfied here in the past year or so. Can't get resolutions to questions. Calls never returned if message left. The clientele here has changed for the worse. This hopefully will be my last renewal.

                                          Property Manager Response

                                          8/14/2021

                                          Thank you for sharing your recent staff encounter with us. We regret any misunderstandings that have colored your experience here. We take customer service seriously and would appreciate an opportunity to speak with you personally. We hope you ll contact us at your earliest convenience to help us move forward in the most positive manner.
                                          Review Author Icon

                                          Current Resident 935258

                                          Verified Resident 2021

                                          4.3

                                          8/4/2021

                                          We agreed to lease a 3 bedroom unit. When the family in that unit did not move out the management company found us an upgraded unit and a garage space quickly so that our move wasn't delayed. They also quickly addressed several issues we had upon moving in.

                                            Property Manager Response

                                            8/5/2021

                                            Thank you for the positive review! I m thrilled to hear that your problem was resolved quickly and you feel confident in your decision to move to Landings at Lake Gray. Please let us know if there is ever anything we can do to continue making your living experience at Landings at Lake Gray a positive one.
                                            Review Author Icon

                                            Current Resident 932629

                                            Verified Resident 2021

                                            4.3

                                            7/28/2021

                                            I suggest asking them for pest control before you move in because there was multiple hives on the balcony on my first day but I got a friend to take them down for me. They are nice people but need better communication during your application process. I was never communicated I was approved, just was greeted by a security deposit example so I assumed I was. Other than that, it's a quiet area and don't have to park far from my building.

                                              Property Manager Response

                                              8/3/2021

                                              Thank you for the positive review! I m sorry to hear that you had some problems with your initial move-in process, but I'm glad it did not sway your decision from moving into the community. Our staff works hard to provide our residents with the help they need as soon as possible. If you experience any further problems, please do not hesitate to reach out to our site team. We d be more than happy to assist in any way we can. Have a great day, and thanks again!

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              Aspen

                                              1 Bed, 1 Bath | 732 sq. ft.

                                              $1,129 - $2,524

                                              See Floor Plan Details

                                              2 Bedrooms

                                              Oak

                                              2 Beds, 2 Baths | 996 sq. ft.

                                              $1,313 - $2,515

                                              See Floor Plan Details

                                              3 Bedrooms

                                              Chestnut

                                              3 Beds, 2 Baths | 1,213 sq. ft.

                                              $1,446 - $3,373

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A+

                                              Review Ratings (from 63 reviews)

                                              Noise

                                              4.7

                                              Grounds

                                              4.8

                                              Safety

                                              4.6

                                              Office Staff

                                              4.9

                                              Maintenance

                                              4.9

                                              Neighborhood

                                              4.8

                                              Survey Scores (from 419 surveys)

                                              Move-In Survey

                                              4.8

                                              Maintenance & Support Survey

                                              4.9

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              63

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              100.00%

                                              Manager’s Review Reply Time

                                              A+

                                              Average time to respond to reviews

                                              0.9 days

                                              Features & Amenities

                                              Laundry
                                              • Washer/Dryer
                                              Parking
                                              • Other
                                              • Garage
                                              • Parking
                                              Pets
                                              • Dogs Allowed
                                                Comments: | Restrictions: None
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Comments: | Restrictions: None
                                                Less Info
                                                More Info
                                              Other
                                              • Air Conditioner and Heat
                                              • Balcony or Patio
                                              • Cat Friendly
                                              • Clubhouse
                                              • Community Center
                                              • Electronic Vehicle (EV) Charging Stations
                                              • Energy and Water Efficient Appliances
                                              • Fireplace
                                              • Fitness Center
                                              • Granite Countertops
                                              • Hardwood Style Flooring
                                              • Large Dog Friendly
                                              • On-Site Maintenance
                                              • Outdoor Kitchen Area
                                              • Outdoor Pavilion with Grill
                                              • Outdoor Wet Bar
                                              • Pet-Friendly Community with Dog Park
                                              • Premium Cabinetry with Breakfast Bar
                                              • Resort Style Pool
                                              • Stainless Steel Appliances
                                              • Walk In Closets
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                                              Leasing

                                              A suburban oasis located in Jacksonville, FL, Landings at Lake Gray offers unique one, two and three-bedroom floor plans with all the upscale features you ve been searching for designer cabinetry, stainless steel appliances and wood-style flooring. Residents at Lake Gray also enjoy a resort-style pool, 24-hour fitness center, dog park, outdoor entertaining spaces and beautiful lake views.
                                              Show Less

                                              Leasing Options

                                                • None

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Balfour Beatty - Conventional

                                              A
                                              A
                                              Communities
                                              12

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Landings at Lake Gray Rated?
                                              Based on 973 number of votes by renters, Landings at Lake Gray is currently rated 4.5 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Landings at Lake Gray?
                                              Landings at Lake Gray is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Landings at Lake Gray is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Landings at Lake Gray?
                                              Landings at Lake Gray is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Landings at Lake Gray?
                                              Landings at Lake Gray is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Landings at Lake Gray is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Landings at Lake Gray?
                                              Landings at Lake Gray is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 0.9 days to their community reviews in the past year.
                                              Who manages Landings at Lake Gray?
                                              Balfour Beatty - Conventional
                                              What is the pet policy at Landings at Lake Gray?
                                              Dogs Allowed
                                              Comments: | Restrictions: None
                                              Cats Allowed
                                              Comments: | Restrictions: None
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths

                                              Contact Property

                                              April 2026

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                                              Under New Management

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                                              Landings at Lake Gray is a 732 - 1,213 sq. ft. apartment in Jacksonville in zip code 32244. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,129 - $3,373. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.

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