4.5
4.5 rating
554 total reviews
(
476 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1003715
Verified Resident • 2022
5.0
3/4/2022
Lake Gray staff has made my move in an awesome experience. The homes look the same on the website, clean, new appliances and etc. They really take good care of their property. Neighbors are quiet and very respectful.
3/14/2022
portillo.sussie@gmail.com
Resident • 2021 - 2022
3.2
2/27/2022
We have lived here for a year exactly and ever since we moved in appliance and light bulbs are breaking . It is nearly close to impossible to get in contact with management. They NEVER answer phone calls let alone emails . I expected this place to be nicer since it looked that way online . We had someone break into cars and steal and the cops were called . I do not recommend living here , you’re better off renting a home for the same price .
3/14/2022
Current Resident 1001350
Verified Resident • 2022
4.8
2/23/2022
The moving process was easy the apartment was clean and I love the space it has inside the unit as well as the area they have for dogs.The price is reasonable and the availability was great at the time we were looking for apts
2/24/2022
Current Resident 1000362
Verified Resident • 2022
4.5
2/20/2022
Easy application process, staff was extremely friendly and helpful- really liked working with them. We moved from Michigan to Jacksonville and they made us feel welcome. Really like the layout of the apartment. Residents seem nice. Not too sure about the location (as Im not familiar with the area) but it's nice being close to shopping and dining. I've been told by other residents that the schools aren't the greatest, but we will homeschool. The amenities offered by the apartment look really nice online, can't attest to that because they look to be updating. Will be excited to utilize them, though. Overall, we really like the apartment and it's nice that it's pet friendly.
2/24/2022
Current Resident 993504
Verified Resident • 2022
5.0
1/28/2022
The staff was very helpful! The apartments are modern and welcoming. The staff clearly cares about finding a good fit for you. I appreciate the help the offered. My family and I are very happy with our decision to move here.
2/2/2022
Current Resident 991382
Verified Resident • 2021 - 2022
4.5
1/25/2022
---- happens, for example, it took a month and several work orders to get attention for a malfunctioned toilet, yes I said a month, and then another time, it also took a month and several work orders to get attention for a malfunctioned washer, yes I said a month, and $40 later at the laundry mat? regardless, the office always handles everything with professionalism and respect which means everything.
1/27/2022
Updated Review
Current Resident 980637
Verified Resident • 2020 - 2021
1.0
12/20/2021
I hate going home, I don't feel safe, I'm always sick, constant allergic reactions in apt, nose bleeds. I feel trapped. I just want to provide a safe home for my toddler and myself. Mold, the video surveillance of staff here doing weird, uncomfortable things in my apartment. I want my life back
1/11/2022
Current Resident 979129
Verified Resident • 2021
1.3
12/6/2021
It has been horrible. Our neighbors at the 600 building at Landings at Lake Gray leave leaking trash bags outside of their apartment causing the breezeway to fill with trash, stench and leachate. It is filthy! It's also a shame to advertise this as a luxury apartment if community rules are not enforced, and the smell, site, and health hazard of leaking, days-old trash is an everyday experience.
12/7/2021
Updated Review
Current Resident 911751
Verified Resident • 2021
4.5
10/13/2021
Everything is ok but the parking really needs to change. Have to park around the corner if you not home by 8:00pm. If not get ready to take that walk on your way home. Also lighting in the parking area needs to be better.
10/14/2021
Current Resident 954725
Verified Resident • 2020 - 2021
4.8
10/6/2021
Haven't had any issues with service with the repairs, maintenance are friendly and prompt. the people that reside here are mostly to themselves, location is in a safe area tucked away off a main road close to the outlets.
10/8/2021
Current Resident 954672
Verified Resident • 2021
4.5
10/6/2021
The staff is great, the community itself is nice and clean and feels safe. the rent feels a little bit too high for the size of the apartment but it is what it is. i love coming home to my little hideout.
10/8/2021
Updated Review
Current Resident 920861
Verified Resident • 2019 - 2021
5.0
10/6/2021
I just love it I would recommend my friends to move here I love the staff. I just wish they had townhomes that would be great I've said it all I just love it here going to hate when or if I move God bless
10/8/2021
Updated Review
Current Resident 879464
Verified Resident • 2021
4.7
10/3/2021
Overall is a good community. Near Walmart Costco, restaurants , hospital, schools and close to highways. Blanding Avenue is very close also. The facilities are very nice to enjoy with the family. !!!!
10/8/2021
Current Resident 951450
Verified Resident • 2019 - 2021
5.0
9/22/2021
It's a great place to live because of the location. It's a 15 minute drive for both me and my fianc?. They do need to upgrade some of the appliances and upgrade they air conditioning units. Other than that I enjoy our stay.
9/27/2021
Current Resident 947871
Verified Resident • 2021
4.3
9/8/2021
Good.......................................................
9/12/2021
Current Resident 946703
Verified Resident • 2021
4.7
9/3/2021
Everyone has been so nice from the online part of my move in to the leasing office in person on my move in day. The leasing office was very helpful and courteous and made everything so easy. The maintenance men are the best I've ever had. So attentive and quick to fix, very respectful and so helpful.
12/3/2021
Updated Review
Current Resident 940428
Verified Resident • 2021
4.5
9/2/2021
This community is calm and relaxing. The view is nice and calls are answered and the issues are fixed. The landscaping is always looking good and taken care of. The apartment is beautiful and it's calm.
9/8/2021
Current Resident 946136
Verified Resident • 2019 - 2021
3.5
9/1/2021
Overall the apartment complex is great. I do believe the cost should be brought down slightly, dog waste stations should be placed near sidewalks rather than in the middle of the fields, the outside of the buildings need to be pressure washed so often, and we're charged a monthly fee for maintenance to pick up litter when I see litter sitting for weeks.
9/8/2021
Updated Review
Current Resident 899206
Verified Resident • 2021
5.0
9/1/2021
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9/12/2021
Current Resident 944912
Verified Resident • 2021
3.8
8/29/2021
Very professional and kind. They were patient and willing to work with me on filling out the paperwork since it was a little complicated. Their maintenance team is also very quick and efficient, they fixed my issue super quick.
9/8/2021
Current Resident 942266
Verified Resident • 2021
4.3
8/20/2021
Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process. Everyone has been very helpful in the moving process.
12/3/2021
Current Resident 939720
Verified Resident • 2019 - 2021
4.3
8/15/2021
Bastante bien como tal el apartamento. Solo que la parte de afuera se mantiene un poco sucia. Lo que es escaleras y frente de los apartamentos el 90 % del tiempo est? sucio. Creo que deber?an exigir a cada cual que mantengan limpio su ?rea. Y los parqueos no son designados, si llegas tarde tienes que parquear hasta el otro lado del Condominio.
8/16/2021
Current Resident 938592
Verified Resident • 2009 - 2021
2.8
8/12/2021
I'm not so satisfied here in the past year or so. Can't get resolutions to questions. Calls never returned if message left. The clientele here has changed for the worse. This hopefully will be my last renewal.
8/14/2021
Current Resident 935258
Verified Resident • 2021
4.3
8/4/2021
We agreed to lease a 3 bedroom unit. When the family in that unit did not move out the management company found us an upgraded unit and a garage space quickly so that our move wasn't delayed. They also quickly addressed several issues we had upon moving in.
8/5/2021
Current Resident 932629
Verified Resident • 2021
4.3
7/28/2021
I suggest asking them for pest control before you move in because there was multiple hives on the balcony on my first day but I got a friend to take them down for me. They are nice people but need better communication during your application process. I was never communicated I was approved, just was greeted by a security deposit example so I assumed I was. Other than that, it's a quiet area and don't have to park far from my building.
8/3/2021
Aspen
1 Bed, 1 Bath | 732 sq. ft.
$1,129 - $2,524
See Floor Plan Details
Oak
2 Beds, 2 Baths | 996 sq. ft.
$1,313 - $2,515
See Floor Plan Details
Chestnut
3 Beds, 2 Baths | 1,213 sq. ft.
$1,446 - $3,373
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 63 reviews)
Noise
4.7
Grounds
4.8
Safety
4.6
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 419 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Review Count
Number of reviews in the past 365 days
63
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.9 days
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Landings at Lake Gray is a 732 - 1,213 sq. ft. apartment in Jacksonville in zip code 32244. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,129 - $3,373. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.