3.9
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3.9 rating
437 total reviews
(
398 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 577498
Verified Resident • 2018
4.0
12/12/2018
The complex is pretty safe and quiet, and the pool area is nice. The trash compactor is always overloaded and jammed, plus the complex rarely has qualified maintenance techs on staff. Didn't know there was a dog park until last week and I've lived here for 6 months already.
12/4/2018
Current Resident 567994
Verified Resident • 2017 - 2019
2.2
12/10/2019
Office staff has changed over multiple times. Requests for maintenance are forgotten about And/or never filled. Gates never work. Residents are rude. Parking is ridiculous, never enough parking for your building. People leave trash everywhere!!
11/12/2018
Current Resident 562789
Verified Resident • 2012 - 2018
5.0
10/26/2018
We been living here for six years never had an problem with anything from the front office to the maintenance people always on top of everything this apartment complex is locally located near everything you need to do
10/30/2018
Current Resident 268641
Verified Resident • 2019
4.3
8/14/2019
Great team, from management to maintenance, courteous and professional. Property is well maintained and attractive. I've lived in MAA properties for 6 years (twice at TPC Mandarin) and will be for next several at least. I recommend it to whomever is looking.
10/30/2018
Current Resident 557504
Verified Resident • 2018
3.5
10/16/2018
The apartment wasn't move in ready. The carpets were still wet from cleaning and there was items such as broken closet racks and toilet levers that weren't fixed when we moved in. Someone said they would come back and they never did. Everyone is very nice and polite but they aren't addressing our maintenance requests.
Current Resident 550813
Verified Resident • 2018
4.3
10/3/2018
Best place i have rented in a long time. Everyone was so nice and worked with me in the confusion of moving it. I only needed my ahower head replaced and i called first thing im the morning and by the afternoon it was fixed.
10/9/2018
Current Resident 548027
Verified Resident • 2018
4.3
9/26/2018
The staff is very professionally and friendly. They make sure you are enjoying the community and if you need anything they are there to help. It is a clean and very quiet property. The pool area is clean and homey
10/2/2018
Current Resident 547832
Verified Resident • 2018 - 2019
1.5
7/28/2019
Management is horrible. The gate is never fixed. Maintenance goes in people's apartment when their not here. Certain tenants have been reported to management multiple times and the sweep it under the rug. Pest is terrible lots of spiders and roaches. And rent is too high for how terrible the community is. Maybe if you get the gates fixed peoples cars wouldn't be broken into
10/2/2018
Current Resident 540807
Verified Resident • 2018 - 2019
2.0
10/19/2019
I prefer the old staff to the new staff. I feel dismissed anytime I call or have an issue. It takes several days for any maintenance request to be completed. In addition the rent is too high for the services and appearance of the apartment
9/13/2018
Current Resident 539717
Verified Resident • 2018
4.0
9/24/2018
my experience is being good, I had an infiltration problem, it took time to solve it but it was solved, my corridor is very dirty, I wish it was cleaned more frequently, I would also like the laundry to be fixed the machines and the dryers, they are the majority with problems and defects.
9/11/2018
Current Resident 538987
Verified Resident • 2016 - 2018
5.0
9/5/2018
I feel very safe good neighbors it feels like home. all that work in the office are very friendly and are there when ever quiet here also plenty of stores and resteraunts. Walgreens. lowes Just to name a few.
9/10/2018
Current Resident 535592
Verified Resident • 2018
2.3
8/30/2018
We checked out this complex and it actually was recommended to us but is in need of repair and update very badly. They nickel and dime you for every little thing that you think would be required for them to offer. If you are looking in Jacksonville's Mandarin please consider looking around more.
9/5/2018
Current Resident 526242
Verified Resident • 2018
4.2
8/12/2018
Staff have been friendly and courteous. The complex looks well maintained and professional. The amenities are nice. Like convience to interstate, school, and shopping. Size of pool is great. Neighbor had been friendly.
8/15/2018
Current Resident 524342
Verified Resident • 2018
4.7
8/8/2018
Pleasant and peaceful. The neighbors or friendly. The amenities are awesome and everything is within a 10m radius. Im 27 m to the beach and the school is literally right around the corner. Very convenient
8/13/2018
Current Resident 518501
Verified Resident • 2017 - 2018
3.7
7/25/2018
We have had a good experience with the community. The front office has always been very helpful. With this being our first place, crystal in the office was very nice & answered every question we had no matter how small it may have been.
7/28/2018
Current Resident 513462
Verified Resident • 2016 - 2018
5.0
7/14/2018
All pleasant, especially the new staff and maintenance and management on both. Very prompt, professional and thorough. They make our community an inviting place to call home. Also, they use effective communication.
7/17/2018
Current Resident 513138
Verified Resident • 2016 - 2018
4.3
7/13/2018
It is very quiet and the neighbors are very nice and friendly. Area around building is always clean and the upkeep is great. We are in the back of the complex and there is never any noise from neighbors or traffic.
7/17/2018
Current Resident 513084
Verified Resident • 2018
4.5
7/13/2018
Great thank you for allowing me such a quickly and timely move in. I believe whole hardly if I moved in now verses 2 weeks ago my apartment would of been a 4 or 5 star rating. Thanks so much again. Yay
7/17/2018
Current Resident 509200
Verified Resident • 2018
5.0
7/5/2018
The staff is very courteous and helpful. The apartment unit is satisfying only few minor concerns such as some light bulbs are not working. Community wise, it is peaceful, clean and environment is friendly. We haven't tried to roam around yet to use the ammenities but my husband has used the gym several times before going to work. He just wishes there were some more additional equipment although he gets exhausted just using the thread mill! Haha. Thanks TPC for providing us a welcoming new home!
7/10/2018
Current Resident 507757
Verified Resident • 2018 - 2019
3.7
5/1/2019
Overall experience has been good. Application process was fast and easy. Move in was ok, during the second weekend of moving in my plans when renting a moving truck has to be changed because I was unaware and was not told into a couple of days before that the parking lot was being repaved and the area in front of my building was being repaved the day I planned on renting a moving truck and moving the rest of my furniture. It was a little inconvenient for about 2 days. But the neighborhood is quiet and my neighbors are nice and quiet. Although sometimes I come across some dog poop on the sidewalks or on the stairs.
7/5/2018
Current Resident 506682
Verified Resident • 2015 - 2018
2.7
6/28/2018
Typical apartment living. Turnover seems high with office staff. Have had issues with vandalism and pranks (pulled fire alarms). Either need more or bigger speed bumps as people do not stop at sins and drive too fast in community
7/2/2018
Current Resident 506233
Verified Resident • 2017 - 2018
2.2
6/27/2018
The Paddock Club at Mandarin is an overly priced community.. you do not get what you pay for. The gates in the complex never work, the mailbox area is always trashy, and they are terrible in the front along with the mantinence or the lack of.. I will not be renewing the lease here. If you're reading this steer clear and find something more affordable and respectable.
6/29/2018
Current Resident 501118
Verified Resident • 2018
4.3
6/17/2018
So far it is a pleasant, for only leaving there for less than a month. The of the apartment is nice, only thing I thought I would have is a fan ceiling in the 2nd bedroom that was shown to me in a empty apartment.
6/20/2018
Current Resident 500758
Verified Resident • 2017 - 2018
2.2
6/15/2018
The speeding on doing request order are super slow, even if you are on top of it. It's very unsafe community, the gate entrance is always open because is broken, the lights on hallway are poor, and the noise inside the apartment are insane.
6/19/2018
Current Resident 497428
Verified Resident • 2018
4.2
6/7/2018
Maintenance and Office staff are very attentive to our needs. I suggest more enforcement on other tenants who do not upkeep their apts or patios. Noticed several patio screens ripped which does give a presentable appearance. More lighting in parking lot is needed, especially in the back area where the trailers and boats are stored.
6/13/2018
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 13 reviews)
Noise
4.2
Grounds
4.5
Safety
3.8
Office Staff
4.7
Maintenance
4.2
Neighborhood
4.6
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
13
Manager’s Review Engagement
Percentage of reviews responded to
84.62%
Manager’s Review Reply Time
Average time to respond to reviews
25.77 days
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MAA Belmont is a 809 - 1,405 sq. ft. apartment in Jacksonville in zip code 32223. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,213 - $3,438. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.