Halston Citrus Ridge
B+
B+
3101 Segreto Ln , Kissimmee, FL 34747

3.1

(363 Reviews)
$1,520 - $3,002/mo

Move-In Specials

Move In Special Up to Two Months Free!

Reviews

3.1 rating

363 total reviews

(

172 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 160080

Verified Resident 2014 - 2015

5.0

6/15/2015

We feel safe and that we are in a great community with access to many amenities. Bella Apartments made it all happen for my daughter and I and we love them for that! Everyone at Bella are wonderful! We would recommend these apartments to anyone that wants to be close to all.

    Property Manager Response

    6/25/2015

    Thank you for your kind comments. We love talking to our residents so feel free to visit us any time.
    Review Author Icon

    Current Resident 159968

    Verified Resident 2015

    5.0

    6/15/2015

    I just moved in and I am very please. People and staff are friendly, it is quiet, in a great neighborhood and the complex has great bonus features! Super close to disney which is great for anyone who works there, or for anyone who has kids! Plus the discount for disney workers is an awesome perk!

      Property Manager Response

      6/25/2015

      We are so happy you chose to live at Bella! We are lucky to have such an awesome staff and we are honored to service our residents. Thank you for your kind comments.
      Review Author Icon

      Current Resident 159339

      Verified Resident 2014 - 2015

      4.2

      6/11/2015

      The apartments are beautiful, the staff is great, and the location is excellent. However, maintenance requests can take up to three days if answered at all, and you cannot pay your rent by credit card without an excessive fee of $25.00 per payment.

        Property Manager Response

        6/25/2015

        The entire staff here at Bella would like to thank you for your great review. We do have other options to pay online that are under a dollar.
        Review Author Icon

        Current Resident 158531

        Verified Resident 2013 - 2015

        1.2

        6/8/2015

        The staff have always been subpar apart from the maintenance staff who are typically very helpful - especially Jose. The place use to be clean but is not filthy. We always see cop cars with lights on in the complex which leads us to believe it isn't he safest. Other residents throw garbage, cigarettes, and even whole sandwiches and pizzas on the stairs and in the grass. There's lots of dog poop everywhere and half the gym machines are always broken.

          Property Manager Response

          6/25/2015

          Thank you for your review. We are all vested in the daily appearance of the property. Please call or stop by the office as soon as you see anything that you feel needs our immediate attention. We always reach out to those who do not follow the community's policies and procedures when necessary. We do have a courtesy officer who lives on site and works for the Osceola County Sheriffs Department. I invite you to come to my office to discuss any concerns or requests you may have.
          Review Author Icon

          Current Resident 158393

          Verified Resident 2014 - 2015

          2.2

          6/26/2015

          The complex has gone downhill since the new management has taken over. The grounds are not as well taken care of (dying plants, long grass, trash left for weeks, dog poo all over, lightening being left broken for weeks ). Maintenance takes even longer now to show up. Buildings on the outside look worn and dirty. I used to recommend this place and now I no longer do, and will be looking for somewhere else to live once my lease is up.

            Property Manager Response

            6/25/2015

            Thank for your review. We have hired a new landscape company and are currently updating our curb appeal! You will be please with our "New Look"! We have added a new member to our maintenance team. Our new maintenance supervisor brings to Bella many years of experience and excellent customer service. We encourage you to please call the non emergency sheriffs department if you witness any illegal activity. Please call or stop by my office to discuss any concerns you may have.
            Review Author Icon

            Current Resident 157752

            Verified Resident 2015

            1.3

            6/4/2015

            the apartment is everything i had dreamed and more. needing a change in my life, i am finding it here at Bella. the property is well managed by a friendly and helpful staff.the grounds are kept beautiful day and day out.the lighting is ample making me feel safe. lots of parking near my unit.

              Property Manager Response

              6/25/2015

              We are so happy YOU chose to live at Bella! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your kind comments.
              Review Author Icon

              Current Resident 157578

              Verified Resident 2015

              4.3

              6/3/2015

              Nice and cozy apartments. There isn't always the a lot of parking next to most of the buildings, but the building on the back have row have more than enough parking. The neighbors are really nice and don't seem to be up late partying with loud music. its a really clean and safe feeling community.

                Property Manager Response

                6/25/2015

                Thank you for your kind comments. We love talking to our residents so feel free to visit us at any time.
                Review Author Icon

                Current Resident 157501

                Verified Resident 2013 - 2015

                3.3

                6/3/2015

                It used to be great until Milestone took over, the grass was not mowed for weeks, they supposedly have a list of aggressive breeds but we are full of pitbulls however because my son comes over with a husky we received a violation...found this very upsetting as there are 2 more huskys actually living in the property and one of them keeps running away and running wild.

                  Property Manager Response

                  6/25/2015

                  Thank you for your review. We have recently contracted a new landscaping company and are in the process of giving Bella a new look! Please call the office if a landscaping issue needs to be addressed. As for the breed restrictions, yes we do have them. We have to comply with the ADA and there are no restrictions on service and companion animals. Please call or stop by my office as my door is always open to all of my residents.
                  Review Author Icon

                  Current Resident 836956

                  Resident 2013 - 2015

                  4.7

                  6/1/2015

                  Like other residents, I was concerned about Bella Apartments now under new management. Bella has been my home for over two years. Our new community manager greeted me at the office. She was professional, kind, and empathetic in assisting me with a noise disturbance in my building. During the recent Community Awareness Meeting, she was enthusiastic and connected with resident issues and suggested solutions for pool / gate security, property appearance / landscaping, and maintenance. This assured me of her commitment to the future of Bella as a luxury property and my satisfaction as a resident who truly enjoys living here

                    Property Manager Response

                    6/25/2015

                    Long term residents like yourself, let us know that Bella is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one!
                    Review Author Icon

                    Current Resident 156430

                    Verified Resident 2014 - 2015

                    3.5

                    5/29/2015

                    Bella has always felt like home. Sadly under new management it lost that warm and fuzzy feeling. I wish the manager was more approachable. The residents have become gossips and this could be avoided if the manager took charge and was more friendly.

                      Property Manager Response

                      6/25/2015

                      Thank you for your review. We love talking to our residents so feel free to visit us at anytime.
                      Review Author Icon

                      Current Resident 152840

                      Verified Resident 2015

                      3.5

                      5/11/2015

                      Not much to say as I just moved into the community. Once time passes by I will be able to evaluate the responsiveness of staff, cleanliness and maintenance of the community, and safety of the area. It would be unfair to make an assessment so far.

                        Property Manager Response

                        6/25/2015

                        We are so happy you chose to live at Bella. We love talking to our residents so feel free to stop and visit us at any time.
                        Review Author Icon

                        Current Resident 152699

                        Verified Resident 2015

                        4.2

                        5/11/2015

                        Staff is extremely friendly and helpful. Safe community. Apartment was well taken care of before move-in. No pest problems. Elevators are a huge plus. Love the valet trash system. Plentiful amentities. Community is relatively quiet. Gated.

                          Property Manager Response

                          6/25/2015

                          Thank you for your kind comments. We love talking to our residents so please feel free to visit us at anytime. Also watch for information on our Luau party coming in late July. We hope to see you then!
                          Review Author Icon

                          Current Resident 152183

                          Verified Resident 2014 - 2015

                          4.5

                          5/8/2015

                          We like the location of our unit because it is in the back which is much quieter and has less traffic. It has been a peaceful place to live. Our apartment was very clean when we moved in, and we like the fact there is plenty of parking. So far so good.

                            Property Manager Response

                            6/25/2015

                            Thank you for your kind comments. It is our pleasure to do all we can to make your home a happy, comfortable, and memorable one!
                            Review Author Icon

                            Current Resident 151990

                            Verified Resident 2010 - 2015

                            5.0

                            8/26/2015

                            I love my apartment. The pool area is beautiful. All my requests for service or assistance in any way are met timely, professionally and courteous. I am close to all the amenities I need and the attractions I love. No complaints from this tenant.

                              Property Manager Response

                              6/25/2015

                              Thank you for your 5 Star rating! We are happy you enjoy living here as much as we enjoy having you as a resident.
                              Review Author Icon

                              Current Resident 150123

                              Verified Resident 2015

                              4.3

                              4/29/2015

                              The apartment is lovely You have people here who wont pick up after their dog and there are fire ants on the lawn areas. It's a friendly community. I am happy here close to work and close to shopping. The community is hidden which makes it very safe and quiet

                                Property Manager Response

                                6/25/2015

                                Thank you for your 5 Star rating!. We love talking to our residents so feel free to visit us at any time.
                                Review Author Icon

                                Current Resident 149939

                                Verified Resident 2015

                                3.5

                                5/27/2015

                                This place is great but the exterior hallways are covered in spiders and that's awful. Michelle has been wonderful in helping us but if I just put in a standard maintenance request it goes unanswered. The balcony wood could also use to be stained or refinished also but that is minor.

                                  Property Manager Response

                                  6/25/2015

                                  Thank you for your kind comments. We are so lucky to have such an awesome staff and we are honored to serve our residents.
                                  Review Author Icon

                                  Current Resident 148296

                                  Verified Resident 2014 - 2015

                                  3.0

                                  4/29/2015

                                  If the rental prices came down, I would have renewed my lease so I wouldn't have to go through the hassle of moving. In my opinion, the apartment, amenities, property and surroundings are not adequate for the amount of money I pay in rent each month.

                                    Property Manager Response

                                    6/25/2015

                                    Thank you for your review. I am sorry that you decided not to renew with us. Our goal is to have all of our residents call Bella "Home" and provide the best customer service possible! Please call me at anytime as I would like to discuss all rental options with you for the present time or the future.
                                    Review Author Icon

                                    Current Resident 148223

                                    Verified Resident 2013 - 2015

                                    4.8

                                    6/15/2015

                                    Our experience in this community has been very pleasant so far. The complex is very nice and well kept. The new management has stepped up and really started improving the appearance even more. Maintenance responds in a very timely manner which makes life easier.

                                      Property Manager Response

                                      6/25/2015

                                      The entire staff here at Bella would like to thank you for the great review. We love talking to our residents so feel free to visit us at anytime.
                                      Review Author Icon

                                      SandySleuh

                                      Resident 2015

                                      3.0

                                      3/29/2015

                                      Where should I begin...? Don't judge a book by it's cover? True! Walking trail is a joke! It stinks of rotten water and it's full of mosquitoes. Playground is so small and dangerous. Pet park is another joke. Just a piece of grass fenced in and one bench. Pool is filthy. Water stinks. Inside the pool, you can see green stuff on the bottom. The gym's door is being locked by residents from the inside so other residents can't go inside. People take over the two tv's that are outside in the club house. You will end up paying a lot of rent and won't be able to enjoy the "amenities" that this community "offers". Maintenanceâ?? won't even fix things the right way.

                                        Property Manager Response

                                        6/25/2015

                                        Thank you for your review. My goal is to make all of the amenities enjoyable for our residents and their guests. We have contracted a new landscaping and pool company that pay great attention to detail, as well as adding a new maintenance supervisor. As the new manager here at Bella, I walk the property everyday and take great pride in my community. I encourage you to come into my office and discuss any concerns or questions you may have. I am always open to new suggestions as how we can make Bella the best place to call home.
                                        Review Author Icon

                                        Current Resident 263173

                                        Resident 2013 - 2014

                                        1.2

                                        2/28/2015

                                        This is horrible place to call home. Noise is extreme, you can hear everything from your neighbors besides, and upstairs. This place has paper walls with poor insulation and cheap building materials. My apartment was infected with roaches, really nasty and uncontrollable. Management doesn't care and do nothing about your concerns and complaints. They forge and change contracts to make you pay outrageous amounts when you leave the place. I left the apartment super neat and clean and still didn't refund my deposit. Too much money for that junk. Pets poops anywhere, even in front of your porch. Younger crowd too nosy. MY ADVISE..DO NOT RENT HERE!!! YOU WILL REGRET

                                          Property Manager Response

                                          6/25/2015

                                          Thank you for your review. I am new to the Bella community and do apologize for your experience. I wish I could have the opportunity to assist you with your concerns. Please feel free to contact me at your earliest convenience to discuss any outstanding issues that you may have.
                                          Review Author Icon

                                          Current Resident 99458

                                          Resident 2014 - 2015

                                          3.2

                                          4/23/2015

                                          I moved in here April of 2014 and I have to say it was a wonderful place to call home. The grounds always looked nice and there were lots of activities. The old manager Ken was awesome. A new management company purchased the property and it's not the same. The grand feeling is gone. Presently this place has gotten ------!! They let anyone move in. It went from quiet to people driving by with loud music in their car to yelling in the parking area. The last few months living here has been the pits within my apartment with noise level. The people upstairs from me are noisy. It's constant noise. That's what happens when you build apartments out of timber wood and no real insulation. One year ago I gave this place Bella two thumbs up and recommended to friends. Today, two thumbs down and a strong no.

                                            Review Author Icon

                                            MarSt

                                            Resident 2014 - 2015

                                            4.3

                                            1/11/2015

                                            We moved to this apartment a few weeks back from out of state. We were on vacation prior of moving to Florida and decided to check different apartments in the area, but none couldn't compare to Bella. The grounds were beautiful and still are, people were courteous to us and gave us good feedback about the place. So we decided to apply and got in with no problems. The leasing agent as well as the other agents treated us with respect and helped us every step of the way to make this move pleasant. It's apartment living. You will have neighbors above, under, and besides your apartment. I do hear like the noise of the water pipes when a toilet is being flush or a shower is being turned on. But the noise that it produces it's almost non existent. As of parking space, there's plenty. Haven't had any problems finding a parking space. We also have a partial view of the fireworks at Animal Kingdom. The apartment is spacious, rooms are big, kitchen is beautiful and has a lot of counter space. The balcony is a big space. You can easily put a dinning table with four chairs and still have space to move around. The community seems quiet and peaceful. Overall is a great place to live. We love it.

                                              Review Author Icon

                                              Current Resident 730496

                                              Resident 2010 - 2014

                                              2.3

                                              12/15/2014

                                              Moved in when Bella was new! 8/18/2010 Loved everything about the property . But as the years passed it became evident that it was going downhill. No one follows the pool rules and many who use the pool don't live at Bella. If you offer amenities you should keep them in working order ie: the grills. It has be one over run with loud and belligerent people. We had to move out early due to some personal issues and we're hit with a bill of over $2200.00!!!! We expected fees, but the cost of some of paint and carpet cleaning was astronomical! I would not suggest this complex when there are so many to choose from.

                                                Review Author Icon

                                                RussJE

                                                Resident 2014

                                                4.8

                                                9/25/2014

                                                The apartment complex is top notch. Our leasing agent, ---, went well above and beyond to ensure we were completely satisfied. The GM, --- was also helping and made us feel equally invited. James Russ

                                                  Review Author Icon

                                                  Current Resident 178413

                                                  Resident 2012 - 2014

                                                  2.7

                                                  9/1/2014

                                                  I am a current resident and have lived here for nearly three years. At first, I loved this apartment but recently has taken a drastic turn. They started out with a very community feel and it truly felt like home. However, now every corner you turn there is blaring music or possible criminal activity. The pool is beautiful, but rather than being just for residents has become an unsupervised kissimmee community pool. I am currently sitting at the pool and see people just reaching over the gate to open it rather than using the key constantly. There are people smoking and drinking in the pool. It seems as though families from other apartment complexes drive and use the amenities Bella residents pay for and abuse them. The grills are constantly left on or broken. The beautiful terrace with tvs is constantly overtaken by one large group. It is truly sad after recommending this complex to several friends to see it take a complete 180 degree turn. They claim there is an on call courtesy officer, but I have never received the number or have never seen him other than at 10 pm to close the pool. I feel things would change drastically with a stricter entry process to the pool. Simply building a taller gate that you can't reach over would also work. The "courtesy officer" needs to become a more proactive employee for this community to return to the top notch apartment I originally moved into.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,520 - $1,842

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,051 sq. ft.

                                                    $1,595 - $2,095

                                                    See Floor Plan Details

                                                    B4

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,065 sq. ft.

                                                    $1,655 - $2,131

                                                    See Floor Plan Details

                                                    B2

                                                    2 Available Units

                                                    2 Beds, 1 Bath | 1,014 sq. ft.

                                                    $1,520 - $2,006

                                                    See Floor Plan Details

                                                    B1

                                                    2 Beds, 1 Bath | 1,000 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C2

                                                    5 Available Units

                                                    3 Beds, 2 Baths | 1,240 sq. ft.

                                                    $1,965 - $3,002

                                                    See Floor Plan Details

                                                    C1

                                                    3 Beds, 2 Baths | 1,226 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 29 reviews)

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    2.8

                                                    Safety

                                                    2.8

                                                    Office Staff

                                                    3.4

                                                    Maintenance

                                                    3.2

                                                    Neighborhood

                                                    4.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    29

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.55%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.79 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included
                                                    Parking
                                                    • Garage
                                                    • Premium Reserved Parking Available
                                                    Other
                                                    • Cyber Cafe and Media Lounge
                                                    • Fitness Center with Yoga Studio, Cardio and Strength Stations
                                                    • Swimming Pool with Outdoor Kitchens
                                                    • 24-Hour Emergency Maintenance
                                                    • Auto Detailing Bay
                                                    • Elevator
                                                    • Faux Wood Floors and Carpet
                                                    • Gated Access
                                                    • Granite Counters In Kitchen And Baths
                                                    • Off-leash Pet Park
                                                    • Online Payment And Account Management
                                                    • Outdoor Kitchen and Barbecue
                                                    • Package Locker System
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Positive Credit Reporting
                                                    • Preferred Employer Program
                                                    • Rain Shower Heads
                                                    • Undermount Kitchen Sink with Gooseneck Faucet
                                                    • community pond with walking path
                                                    • convenient deposit alternative available
                                                    • lanai with serving bar and gas grills
                                                    • outdoor fireplace with soft seating and flat screen tvs
                                                    • resident meeting & conference room
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                                                    Leasing

                                                    Halston Citrus Ridge in Kissimmee, Florida.<br /> Look no further for a place that feels like home. Halston Citrus Ridge's spacious apartments are designed for quality, comfort, and convenience. Our centrally-located apartments are near Universal Studios, SeaWorld, and Walt Disney World Resort, so convenience is right outside your doorstep. Choose from a variety of floor plans, all featuring yoga and an indoor cycling studio with Fitness-On-Demand virtual classes, & more to fit your lifestyle.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birchstone Residential

                                                    B+
                                                    B+
                                                    Communities
                                                    41

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Halston Citrus Ridge Rated?
                                                    Based on 363 number of votes by renters, Halston Citrus Ridge is currently rated 3.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Halston Citrus Ridge?
                                                    Grounds: Halston Citrus Ridge is rated 2.8 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Halston Citrus Ridge is rated 3.2 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Halston Citrus Ridge?
                                                    Halston Citrus Ridge is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Halston Citrus Ridge?
                                                    Safety: Halston Citrus Ridge is rated 2.8 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Halston Citrus Ridge is rated 4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Halston Citrus Ridge?
                                                    Halston Citrus Ridge is rated 3.4 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.55% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.79 days to their community reviews in the past year.
                                                    Who manages Halston Citrus Ridge?
                                                    Birchstone Residential
                                                    What is the pet policy at Halston Citrus Ridge?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Move In Special Up to Two Months Free!

                                                    Contact Property

                                                    April 2026

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                                                    Halston Citrus Ridge is a 738 - 1,240 sq. ft. apartment in Kissimmee in zip code 34747. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,520 - $3,002. Nearby cities include Celebration, Poinciana, Lake Buena Vista, Saint Cloud, Champions Gate, Davenport, Belle Isle, Windermere, Edgewood, Haines City, Maitland, Orlando, and Winter Garden.