Halston Citrus Ridge
B+
B+
3101 Segreto Ln , Kissimmee, FL 34747

3.1

(363 Reviews)
$1,520 - $3,002/mo

Move-In Specials

Move In Special Up to Two Months Free!

Reviews

3.1 rating

363 total reviews

(

172 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 736559

Resident 2010

3.8

7/22/2011

Nice and close to work

I moved in last year and love it here! I have never seen an apartment complex have regualr happy hours with free drinks or host as many activities as this place does. I especially enjoy the patio decorating contests because I have a really crazy schedule and it's something I can do on my own time. We should have more of those. This is deffinatly an active place. There are always people out by the pool and always something going on, but that's why I like it. It you're looking for a slow, ordinary place to live, this is probably not for you. I work at Disney so it's one of the more convient places I've found to live at to get to and from work. Sometimes you get stuck waiting to turn on 192 for a few minutes when traffic is bad, but it's usually not too long. I don't what people are talkign about by the office staff being rude. I've always found them to be very nice and helpful. I have noticed that the office does all seem to be very attractive young women in the office, so maybe people are just jealous or don't like dealing with attractive people. I think if you are nice to them then they are nice to you. But maybe some people think you have to be mean to get what you want or maybe some people just think it's fun to be mean to other people. Either way, I think this place is pretty great. The rent is pretty cheap and it has elevators. I already renewed my lease.

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    Current Resident 762878

    Resident 2010

    2.5

    7/21/2011

    More like Hella

    I have lived here for a year and I have disliked every passing day. On moving day the office, more specifically --------- (who happens to be family member of an owner) messed up my contract. On to the actual apartment: The walls are so thin that I can hear my neighbors alarm clock, his wife's personal sessions / lover in the house, the husband arguing with his wife, his music, and his wife talking to her lover outside in the hallway (which I laugh at every time I see the husband). The floor shakes whenever I walk and I'm only 185lbs. Further, I can hear every conversation from people walking down the side walk adjacent to the building. Now, please note that I am not complaining about my neighbors, they are not excessively loud. The walls are that thin. I bet my neighbor can hear me when I flush the toilet. The carpet in the apartment is very cheap, after three weeks there was no fluff to it. Now on to the absolute problem; the water pressure. The pressure is horrible!!!!!!!!!!!!!!!!!!!! I have lived in buildings before and compared to bella apt water pressure my other place had the pressure of a water fall. In the morning the pressure is so bad that if I point the nozzle towards the opposite wall, the water barely reaches about half the tub (its a 4.5 foot long tub). It takes an eternity to rinse off the soap and shampoo of the hair; I say that the pressure is equivalent to that of a 3rd world country. Yet, to this day the office has not rectified the problem and claims that its the city's fault, yet there are plenty of restaurants around the area and they do not complain about the their pressure. There is a major pest problem, for some reason ants are always present. I tracked them and they are coming from the ceiling. We have complained to management and they have yet to spray the facilities. I do have to say that the maintenance personnel are fantastic, even though one of them hits on my gf every day when she leaves for work. You will get the best results if you talk to them directly, this being because the office girls can't remember what color underwear they have on. Don't move here!!!! Instead of lowering the rates they take the extra money and throw parties almost every month, complete with an MC and everything. Yes, I can hear everything the MC is saying and every song, even while I'm watching TV. This place is the equivalent of a college community (my previous residence). To finish off, I can guarantee you that they will attempt to delete this post but I will be posting this same review every week. The people in the front office are by far the ------- in town (for exception of the head manager, she's ok). The most frustrating part is the lack of professionalism of the ---------- s that they hire. It seems like you are bothering them whenever any resident has a question. I bit of a hint to management, FIRE YOUR ---- STAFF!!!!!!!!!!!!!! THEY ARE USELESS!!!!!!!!!. Overall the apartment sucks and the staff is --------------------------.

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      boxerlove75

      Resident 2011

      3.7

      7/19/2011

      So far so good

      I moved in here about a month ago and so far I really like it. The maintence is good and everything else seems good as well. There are a few people who do not clean up after their dogs which is disgraceful to those that do clean up after their animals. Parking is never an issue and it is pretty quiet here. I feel safe and secure. The office staff does have an heir about themselves, but I just give it back. There are a few nice ladies in the office, but most of them are just trying to hook up, and do not dress professionally. There is lots of traffic in the area so getting to I-4 is usually a nightmare. I would recommend this place, but with a few tidbits in the form of cautions.

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        Current Resident 552773

        Resident 2011

        3.5

        10/4/2011

        Why

        I just moved into my apartment recently. I have to say maintenance is very good they are quick to come if there is any problem. I feel safe in this apartment great security. The pool also is a great place to relax and unwind and get a great tan. Really enjoy the happy hours they have at this apartment. However the only problem I have with this apartment is the office staff. The girls are very rude and snobby. If you have a problem they never write it down. They treat you like you are more of a bother then anything. I would love to tell my friends about this place but they would walk away just due to the office staff. They really need to clean house. These girls in the office spend more time trying to hook up and get guys numbers then actually help. If you are interested in this apartment just brace yourself for the b**ches.

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          Prospective Resident 54117

          ProspectVisited 2011

          1.0

          6/19/2011

          Just touring this property was a NIGHTMARE

          I toured the property and let me tell you, I have never in my life met such rude "I don't give a crap about you" staff. I wasn't greeted by anyone when I walked in and I had even called ahead (no, I didn't walk in looking like a slob.) Wasn't given a tour of the pool area, etc, just taken straight to the apartment. The sales agent couldn't have acted more bored and treated me like I was a nuisance, interrupting her obviously busy day of staring at the wall. I felt so uncomfortable. There is nothing "luxury" about these apartments. When I saw the website, I was so excited to tour the property because they made the apartments look very metropolitan and high end. NO. not the case. The apartments were literally right on top of each other, very little space between buildings, lots of loud people and the parking spaces looked really really small. When we went back to the office, some guy came in to ask a question and she was SO RUDE! She said something to the affect of "I have no idea what you are talking about can't you see I'm busy." Ouch. Felt bad for the guy, he looked embarrassed. I took the info she gave me to be polite but have absolutely no intention of moving there....ever. Save a trip, not worth it.

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            Current Resident 933097

            Resident 2013

            2.8

            8/4/2013

            Hey everyone, did you know there was a page that you can vent good or bad, warn neighbors about impending weather conditions. Ask questions about Bella that your neighbors may already know the answer to, make announcements, introduce yourself, make new friends, plan get together's. It's a great way to communicate with each other. It use to be a closed group but now it's open to everyone. Please consider joining and make your voice heard. This is a rating page for Bella as a structure to live. The community is made up of you and me, we make it what it is. I have a few complaints but this is not where is belongs. Join now on facebook. bella residents https://www.facebook.com/groups/387617254631398/

              Property Manager Response

              8/6/2013

              We welcome both Apartment ratings and Facebook. Bella Management welcome's feedback with open arms. It will only make us better! I have 100% confidence in our Team and will continue to strive to make Bella # 1 Community in Osceola County! We are already on the top of the list. Facebook is a great way to REALLY see what is going on daily here at Bella and it is a platform for ALL Residents to share. Check out all of the great pics! FUN, FUN, FUN!
              Review Author Icon

              Current Resident 538806

              Resident 2011

              2.8

              4/18/2011

              bella staff

              biggest problem here is the staff, mostly one in particular

                Review Author Icon

                Current Resident 518181

                Resident 2010

                4.3

                9/7/2010

                Really great apartments, but most of the staff needs to be trained in customer service 101

                PROS: Great apartments, nice amenities. Very clean grounds, beautiful interiors. Elevators in all buildings. CONS: Staff doesn't know what customer service is. Staff feels the need to be right and know-all 100% of the time. Staff doesn't know how to listen and instead cuts you off to answer you before they even know what you're going to ask.

                  Floor Plans & Pricing

                  1 Bedroom

                  A1

                  5 Available Units

                  1 Bed, 1 Bath | 738 sq. ft.

                  $1,520 - $1,842

                  See Floor Plan Details

                  2 Bedrooms

                  B3

                  5 Available Units

                  2 Beds, 2 Baths | 1,051 sq. ft.

                  $1,595 - $2,095

                  See Floor Plan Details

                  B4

                  5 Available Units

                  2 Beds, 2 Baths | 1,065 sq. ft.

                  $1,655 - $2,131

                  See Floor Plan Details

                  B2

                  2 Available Units

                  2 Beds, 1 Bath | 1,014 sq. ft.

                  $1,520 - $2,006

                  See Floor Plan Details

                  B1

                  2 Beds, 1 Bath | 1,000 sq. ft.

                  See Floor Plan Details

                  3 Bedrooms

                  C2

                  5 Available Units

                  3 Beds, 2 Baths | 1,240 sq. ft.

                  $1,965 - $3,002

                  See Floor Plan Details

                  C1

                  3 Beds, 2 Baths | 1,226 sq. ft.

                  See Floor Plan Details

                  Disclaimer: Special, prices and availabilities subject to change.

                  epIQ Ratings

                  What is epIQ?

                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                  epIQ Report Card

                  In partnership with SatisFacts™

                  Community epIQ Grade

                  B+
                  B+

                  Renter Ratings

                  B

                  Review Ratings (from 29 reviews)

                  Noise

                  3.5

                  Grounds

                  2.8

                  Safety

                  2.8

                  Office Staff

                  3.4

                  Maintenance

                  3.2

                  Neighborhood

                  4.0

                  Survey Scores N/A

                  Review Count

                  A-

                  Number of reviews in the past 365 days

                  29

                  Manager’s Review Engagement

                  A+

                  Percentage of reviews responded to

                  96.55%

                  Manager’s Review Reply Time

                  B+

                  Average time to respond to reviews

                  4.79 days

                  Features & Amenities

                  Laundry
                  • Washer and Dryer Included
                  Parking
                  • Garage
                  • Premium Reserved Parking Available
                  Other
                  • Cyber Cafe and Media Lounge
                  • Fitness Center with Yoga Studio, Cardio and Strength Stations
                  • Swimming Pool with Outdoor Kitchens
                  • 24-Hour Emergency Maintenance
                  • Auto Detailing Bay
                  • Elevator
                  • Faux Wood Floors and Carpet
                  • Gated Access
                  • Granite Counters In Kitchen And Baths
                  • Off-leash Pet Park
                  • Online Payment And Account Management
                  • Outdoor Kitchen and Barbecue
                  • Package Locker System
                  • Pet-Friendly Community
                  • Playground
                  • Positive Credit Reporting
                  • Preferred Employer Program
                  • Rain Shower Heads
                  • Undermount Kitchen Sink with Gooseneck Faucet
                  • community pond with walking path
                  • convenient deposit alternative available
                  • lanai with serving bar and gas grills
                  • outdoor fireplace with soft seating and flat screen tvs
                  • resident meeting & conference room
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                  Leasing

                  Halston Citrus Ridge in Kissimmee, Florida.<br /> Look no further for a place that feels like home. Halston Citrus Ridge's spacious apartments are designed for quality, comfort, and convenience. Our centrally-located apartments are near Universal Studios, SeaWorld, and Walt Disney World Resort, so convenience is right outside your doorstep. Choose from a variety of floor plans, all featuring yoga and an indoor cycling studio with Fitness-On-Demand virtual classes, & more to fit your lifestyle.
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                  Office Hours

                  • Sunday: Closed
                  • Monday - Friday: 10:00 AM - 06:00 PM
                  • Saturday: 10:00 AM - 05:00 PM
                  This community is managed by

                  Birchstone Residential

                  B+
                  B+
                  Communities
                  41

                  Questions & Answers (0)

                  Frequently Asked

                  How is Halston Citrus Ridge Rated?
                  Based on 363 number of votes by renters, Halston Citrus Ridge is currently rated 3.1 out of 5 stars.
                  How satisfied are residents with the upkeep and overall appearance of the grounds at Halston Citrus Ridge?
                  Grounds: Halston Citrus Ridge is rated 2.8 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                  How effective was the maintenance team when resolving your problem?
                  Halston Citrus Ridge is rated 3.2 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                  What are noise levels like at Halston Citrus Ridge?
                  Halston Citrus Ridge is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                  How safe is Halston Citrus Ridge?
                  Safety: Halston Citrus Ridge is rated 2.8 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                  How satisfied are residents with the neighborhood?
                  Halston Citrus Ridge is rated 4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                  How satisfied are residents with the staff at Halston Citrus Ridge?
                  Halston Citrus Ridge is rated 3.4 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                  How often does management engage with reviews?
                  Managers have responded to 96.55% of their community reviews in the past year.
                  How quickly does management engage with reviews?
                  Managers have replied within 4.79 days to their community reviews in the past year.
                  Who manages Halston Citrus Ridge?
                  Birchstone Residential
                  What is the pet policy at Halston Citrus Ridge?
                  No pet policy available
                  What types of floor plans are available?
                  1 Bed, 1 Bath
                  2 Beds, 1 Bath
                  2 Beds, 2 Baths
                  3 Beds, 2 Baths
                  What is the move-in special?
                  Move In Special Up to Two Months Free!

                  Contact Property

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                  Under New Management

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                  Halston Citrus Ridge is a 738 - 1,240 sq. ft. apartment in Kissimmee in zip code 34747. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,520 - $3,002. Nearby cities include Celebration, Poinciana, Lake Buena Vista, Saint Cloud, Champions Gate, Davenport, Belle Isle, Windermere, Edgewood, Haines City, Maitland, Orlando, and Winter Garden.